Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Wingstop – Las Vegas
Wingstop - Las Vegas
Photo from Wingstop
Wingstop at a glance
Las Vegas Centennial Hills
- 🍗 Chicken Restaurant
€€
Price per Person 21 – 30 €
mentioned by 15 of the guests
#139 out of 192 places to eat in Las Vegas
#3 Chicken Restaurant out of 4 in Las Vegas
Average
5.8 out of 10
Food
Service
Ambience
Value
74
Reviews
47.3%
Satisfaction
Often praised
- Excellent wings
- Attentive service
Frequently criticized
- Inconsistent fries
- High prices
The restaurant, a popular Chicken Restaurant in Las Vegas’s Centennial Hills neighborhood, offers you a fantastic spot for late-night food cravings. When you’re looking for that perfect quick bite, Wingstop delivers with its casual atmosphere and convenient service options.
Whether you prefer no-contact delivery, takeout, or dining in, you’ll find it easy to enjoy their offerings. This location is also known for its excellent accessibility, ensuring a comfortable experience for everyone.
Overview: Introducting Wingstop
Wingstop offers a mixed experience, with many customers praising the quality of their wings and the generally attentive service. The atmosphere is often noted for its cleanliness, contributing to a comfortable visit.
However, some visits are marred by inconsistent fries quality and concerns about prices. While staff are often friendly, issues with order accuracy and occasional long waiting times have been reported.
Average
5.8
out of 10
74
Reviews
47.3%
Satisfaction
32
negative
7
neutral
35
positive
Wingstop holds an average overall score of 5.8, indicating a generally satisfactory but not outstanding experience. Customer satisfaction sits at a mixed 47.3%, suggesting that while many patrons leave content, a significant portion encounters issues.
This assessment is drawn from 74 customer observations, with 35 positive and 32 negative remarks. Looking closer, the Ambience stands out with a strong (9) score, often described as clean and inviting.
Service also performs well at (6.3), with staff frequently noted for their professionalism and attentiveness. However, Food (5.2) receives a more average rating, and Value (2) is a clear area for improvement, with concerns about pricing and order accuracy.
What people like
- Excellent wings
- Attentive service
- Clean ambiance
What people don't like
- Inconsistent fries
- High prices
- Long wait times
Wingstop presents a straightforward option for those craving wings, with a 5.9 recommendation score suggesting it’s worth considering, but with reservations. If you prioritize well-prepared chicken and a pleasant setting, you’ll likely find something to enjoy here.
However, be prepared for potential inconsistencies, especially with side dishes and overall value. It’s a place that can deliver a satisfying experience, but it’s not without its drawbacks, so manage your expectations regarding pricing and occasional service hiccups.
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Verdict: Our expert take on Wingstop
Food (5.2 out of 10)
mentioned by 88% of the guests
Based on 36 customer opinions, with 16 positive remarks, many customers found the wings consistently fresh and tasty, especially when ordered crispy or well-done. The fries often hit the mark, and the overall meal presentation was appreciated. Some even enjoyed the All in Bundle and noted the food was hot and tasted great, contributing to an average score of 5.2.
However, the food experience wasnt always smooth, with 18 negative remarks highlighting issues like wings being under sauced, burnt, or even undercooked despite requests for extra well done. ' Fries were frequently criticized for being unseasoned, soggy, or off, and some found chicken tenders burnt. This results in a 44.4% customer satisfaction, indicating a mixed bag of experiences.
Food
36
Reviews
44%
Satisfaction
18
negative
2
neutral
16
positive
Rating distribution
What people like
- Fresh, tasty wings
- Fries often good
- Crispy wings possible
What people don't like
- Undercooked/burnt food
- Soggy, unseasoned fries
- Undersauced wings
Often praised
- wingsExcellent wings and very tasty with the dry rub!
- FoodFood was hot
- All in BundleOrdered the “All in Bundle”
- boneless wingsI always get the boneless wings here and I continually come back, having visited at least 7 times. While I rock with the boneless wings, the fries are consistently unseasoned and soggy. It's every time, and I wish they could get at least a dash or two of that nice Wingstop seasoning.
- chickenMy chicken was not under cooked
- crispy/well done wingsasked for the wings to be crispy/well done and they did it for me
- foodThe food was exquisite
- free drinksoffered us free drinks while we waited
- freshfresh and tasted great
- friesfries are on point every time
Frequently criticized
- friesI spent over $50 on a 15-wing combo with fries and chicken tenders. The wings were way under sauced, the fries were completely off and not at all like Wingstop fries, and the chicken tenders were burnt. In these times of crazy prices, this quality is unacceptable.
- piecesThe pieces were also very small thin
- wingsMy experience at this restaurant was a sorry excuse for wings. I spent over $50 on a 15-wing combo with fries and chicken tenders.
- 100 wingsThe wings were barely done!!!!
- Parmesan on friesput Parmesan on the fries and I did not order that
- Wingstop seasoningcan’t get at least a dash or 2 of some of that nice Wingstop seasoning
- bone-in wingsmaking their bone in wings so big it was so odd
- boneless wingsgave me 1/2 boneless for some reason
- carrotsbarely got any carrots
- celeryNO celery as asked for and paid for
If youre craving fresh, crispy wings and good fries, you might find what youre looking for here. However, be aware that consistency can be an issue, especially with seasoning and cooking levels, so manage your expectations.
Service (6.3 out of 10)
mentioned by 82% of the guests
When it comes to service, many guests have highlighted the staff as being super friendly, welcoming, and attentive. Theres a definite appreciation for the professionalism and great customer service provided by employees, with some even praising efficient order handling and accommodating service. Based on 14 positive remarks, it seems many leave with a smile.
However, the experience isnt always smooth sailing. Some folks have faced frustrating waiting times and issues with orders being incorrect or even lost. There are also mentions of rude people and a less-than-welcoming manager, alongside complaints about an unhelpful bot system.
With a score of 6.3 and customer satisfaction at 50%, it's a mixed bag, reflecting the 10 negative comments among 28 total.
Service
28
Reviews
50%
Satisfaction
10
negative
4
neutral
14
positive
Rating distribution
What people like
- Friendly, professional staff
- Great customer service
- Accommodating service
What people don't like
- Long waiting times
- Incorrect orders
- Unwelcoming manager
Often praised
- customer serviceThe lady provided great customer service
- serviceservice was very accommodating
- staffI had a wonderful dining experience at this restaurant. The staff were not only welcoming and attentive but also demonstrated great professionalism. The food was exquisite, prepared with care and presented beautifully.
- ServiceService:5
- employeesThe employees were amazing
- everyoneeveryone was friendly
- ordersThe wings are consistently fresh and tasty, and the fries are on point every time. The staff is super friendly and efficiently gets orders out quickly. It's definitely one of my go-to Wingstop spots.
- pickup experienceI had a great pickup experience. The lady provided great customer service.
- professionalismdemonstrated great professionalism
- refundhelping me get a refund
Frequently criticized
- ordergot "Kim" a bot and didn't get my order correct at all
- managerI visited the restaurant on Wednesday around 7 PM and ordered two 8-piece combos. The person I assumed was the manager seemed to be in a bad mood; she didn't welcome us or acknowledge us. Another worker eventually took my order.
- botPlz get rid of Bot
- extra ranchespaid for 2 extra ranches only got 2 in the bag
- informationWhy not tell customers that when they walk in?
- peoplePeople were rude
- waiting timewaiting for an extra 30 minutes
Service here seems to be a bit of a gamble; you might encounter genuinely friendly and professional staff, or you could face frustrating delays and order mix-ups. If you're willing to roll the dice for potentially great customer service, go for it, but be prepared for possible hiccups.
Ambience (9 out of 10)
mentioned by 29% of the guests
Alright, lets talk ambience! From what folks are saying, this place really nails the vibe. With an excellent score of 9 and a good customer satisfaction rate of 83.3%, its clear guests are loving the atmosphere.
Out of 6 total comments, 5 were glowing about the overall feel, highlighting the fantastic atmosphere, ambiance, and impressive cleanliness. Interestingly, despite the 6 pieces of feedback, there wasnt a single negative word mentioned about the ambience. This suggests a consistently pleasant and well-maintained environment, leaving no room for complaints about the setting or cleanliness.
It seems theyve truly hit the mark in creating an inviting space.
Ambience
6
Reviews
83%
Satisfaction
0
negative
1
neutral
5
positive
Rating distribution
What people like
- Excellent atmosphere
- Inviting ambiance
- Spotless cleanliness
What people don't like
Often praised
- AtmosphereAtmosphere:5
- ambianceThe food was exquisite, prepared with care and presented beautifully. Additionally, the ambiance was clean, comfortable, and inviting. I highly recommend this establishment to anyone looking for a top-notch dining experience.
- atmosphereAtmosphere:5
- cleanyou where so clean
- cleanlinessThe food was exquisite, prepared with care and presented beautifully. Additionally, the ambiance was clean, comfortable, and inviting. I highly recommend this establishment to anyone looking for a top-notch dining experience.
Frequently criticized
No complaints so far.
If youre looking for a spot with a truly excellent atmosphere, this place is definitely worth checking out. The consistently positive feedback on its clean and inviting ambiance means you can expect a delightful dining environment. Its a clear winner for those who value a great setting.
Value (2 out of 10)
mentioned by 24% of the guests
When it comes to value, there's unfortunately no positive feedback to share. Based on 4 customer remarks, the overall sentiment regarding pricing and perceived worth was entirely negative. The value aspect truly struggles, reflected in a poor score of 2 and 0% customer satisfaction.
Many felt the high prices were unjustified, especially with issues like undercooked wings, burnt tenders, and disappointing fries. Customers also faced frustration with their cash policy and non-functional promo codes.
Value
4
Reviews
0%
Satisfaction
4
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- High prices
- Poor food quality
- Payment issues
Often praised
No positive aspects so far.
Frequently criticized
- cash policythe cashier tells me they don't take cash
- pricesThe wings were way under sauced, the fries were completely off and not at all like Wingstop fries, and the chicken tenders were burnt. In these times of crazy prices, this quality is unacceptable.
- promo codethe promo code for a deal did not work
- spent pvet $150spent pvet $150 for a party. The wings were barely done!!!!
If you're prioritizing good value, this spot might disappoint. Customers reported high prices for subpar food quality and frustrating payment or promotion issues. You might want to explore other options where your money goes further.
How are the prices at Wingstop?
You’re looking at roughly 29 per person – reported by 15 diners. That puts it in the 21 – 30 € category. For a Chicken Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most guests cluster around the 11 – 30 € mark, but a few have indulged in higher-priced options.
Here’s a quick look at what guests spend per person, based on the latest 15 reviews.
See how this restaurant’s value for money stacks up against similar spots in Las Vegas.
Considering it’s a Chicken Restaurant, we think the pricing feels quite fair. It offers a solid mid-range option, with room for both budget-conscious and those looking to splurge a little.
Customer Reviews: what people think about Wingstop
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Lunch
10
Exceptional Dining Experience
I had a wonderful dining experience at this restaurant. The staff were not only welcoming and attentive but also demonstrated great professionalism. The food was exquisite, prepared with care and presented beautifully.
Additionally, the ambiance was clean, comfortable, and inviting. I highly recommend this establishment to anyone looking for a top-notch dining experience.
- staff9
- professionalism9
- food10
Price per Person
- 21 - 30 €
Service Intent
- Regular Visit
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Consistently Great Wingstop Experience
My experience at this restaurant has always been a good one. The wings are consistently fresh and tasty, and the fries are on point every time. The staff is super friendly and efficiently gets orders out quickly.
It's definitely one of my go-to Wingstop spots.
- wings9
- fries9
- staff10
Service Intent
- Quick Meal
3
Promo code issues, but decent wings
For the second time, the promo code for a deal did not work. I typed it manually and copied and pasted it. Yes, I spent the initial amount needed for each promo.
Too bad, the wings aren't too bad. It lost my business for a while though. It was frustrating.
- wings7
- promo code2
Price per Person
- 101 € -
Service Intent
- Regular Visit
Group Type
- Large Group
Group Size
- Large Group
Visit Type
- Takeout
Wait Time
- Long (31+ min.)
2
Disappointing Undercooked Wings
I live very close by this location and use it often, at least once a week. Today, I ordered 100 wings for a party and spent over $150. I called Thursday and three times today, speaking with three different people who all said it takes 30-40 minutes to make 100 wings, and I requested them fried hard and extra well done.
At one point, they stated they couldn't find my order. The wings were barely done! We spent so much money to get undercooked food, and no one wanted them.
I am now stuck with 80 undercooked wings after requesting them well done three times from three different people. Very disappointing!
- 30-40min to make5
- 100 wings2
- undercooked food1
- order3
Price per Person
- 11 - 20 €
9
Excellent Service, Good Food
My experience at this restaurant was marked by great customer service. Before I even knew my order was messed up, they called and fixed it. In my opinion, that is great customer service.
- customer service10
What Wingstop offers
Crowd
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Late-night food
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
What service options and accessibility features does Wingstop in Centennial Hills offer you?
At Wingstop in Centennial Hills, you have several convenient service options, including no-contact delivery, takeout, delivery, and dine-in. The restaurant is also fully accessible, featuring a wheelchair-accessible entrance, parking lot, seating, and restroom, ensuring a comfortable visit for all guests.
When can you dine at Wingstop, and what are the parking options available?
You can enjoy delicious meals at Wingstop for both lunch and dinner. Finding parking is hassle-free, as the location provides free street parking and a free parking lot. This makes it easy for you to stop by for a quick bite or a relaxed meal with friends and family.
What is the overall customer sentiment and performance at Wingstop?
Wingstop has an overall score of 5.8 out of 10, with customer satisfaction at a mixed 47.3%. While Ambience (9) and Service (6.3) are generally well-regarded, Food (5.2) is average, and Value (2) is a notable concern.
What are common issues customers experience with the food at Wingstop?
While the wings are often praised, customers frequently report issues with the fries being inconsistent, sometimes soggy or unseasoned. There are also mentions of wings being under-sauced or undercooked, and chicken tenders being burnt.
How is the service at Wingstop generally perceived?
Service is often described as professional, friendly, and attentive, with staff efficiently getting orders out. However, some customers have experienced issues with order accuracy, perceived rudeness from staff, or extended waiting times.