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- Wheelchair accessible entrance
oChef » Wing Lee BBQ – San Francisco
Wing Lee BBQ - San Francisco
Photo from Wing Lee BBQ
Wing Lee BBQ at a glance
San Francisco Richmond District
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 20 of the guests
#1700 out of 2403 places to eat in San Francisco
#164 Chinese Restaurant out of 276 in San Francisco
Good
6.9 out of 10
Food
Service
Ambience
Value
132
Reviews
69.7%
Satisfaction
Often praised
- Food Quality
- Good Value
Frequently criticized
- Service Issues
- Parking Difficulties
The restaurant Wing Lee BBQ, a Chinese restaurant located in San Francisco’s vibrant Richmond District, offers you a taste of authentic flavors. You’ll find a casual atmosphere perfect for a quick bite or a relaxed dinner.
Whether you’re looking for small plates or a full meal, this spot provides convenient takeout options and comfortable seating for your dining pleasure. It’s a welcoming place where you can enjoy delicious food.
Overview: Introducting Wing Lee BBQ
Wing Lee BBQ offers a compelling mix for those seeking flavorful meals. While the food quality often receives high marks for its generous portions, some experiences are tempered by less-than-ideal interactions.
Expect a focus on the food, but be prepared for potential issues with service or parking. This establishment is often lauded for its substantial offerings, providing good bang for your buck.
However, occasional reports of a less-than-friendly demeanor from staff and challenges with the surrounding environment can sometimes detract from an otherwise satisfying meal.
Good
6.9
out of 10
132
Reviews
69.7%
Satisfaction
34
negative
6
neutral
92
positive
Wing Lee BBQ holds a respectable overall score of 6.9, indicating a generally good experience, though customer satisfaction sits at 69.7%, suggesting a mixed reception for some. This assessment is drawn from 132 customer observations, with 92 positive remarks outweighing 34 negative ones.
The standout here is undoubtedly the Food (8.3), consistently praised for its quality. Value (6.5) is also considered fair, offering good portions for the price.
However, the Ambience (4.6) and especially Service (4.4) scores suggest these areas could benefit from attention, impacting the overall dining feel.
What people like
- Excellent Food Quality
- Great Value
- Generous Portions
What people don't like
- Inconsistent Service
- Parking Challenges
- Unpleasant Odors
If you prioritize delicious, well-portioned food and good value for your money, Wing Lee BBQ is certainly worth considering. The Recommendation Score of 7.1 suggests many find it a solid choice for a satisfying meal, particularly for takeout.
However, be mindful that the experience might be more about the plate than the pleasantries. If you can overlook potential service quirks and parking hassles, you’ll likely leave with a full and happy stomach.
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Verdict: Our expert take on Wing Lee BBQ
Food (8.3 out of 10)
mentioned by 85% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 8.3 and customer satisfaction at a strong 89.6%, its clear many diners are happy. People rave about the amazing duck and pork, often highlighting the great portions and overall food quality.
Many of the 69 positive remarks celebrate tasty lunch options and generous servings. However, not every dish is a winner, as indicated by 7 negative comments. Some found the food to be greasy, with specific mentions of under-seasoned chicken wings and Chinese sticky rice that lacked flavor.
While these are minor points compared to the overall praise, theyre worth noting if you're particular about these items.
Food
77
Reviews
89%
Satisfaction
7
negative
1
neutral
69
positive
Rating distribution
What people like
- Amazing duck and pork
- Generous food portions
- High food quality
What people don't like
- Greasy food
- Lacked flavor
Often praised
- foodThe food was hot and very fresh.
- chow meinGreat place to take out Chinese deli food (chow mein, chow fun, mixed vegetables, fried chicken drumsticks, fried fish filets, ...)
- food qualityFood quality is really high quality.
- fried riceespecially the fried rice
- noodlesThe noodles were very good
- porkMy experience at this restaurant was great for finding freshly roasted ducks, chicken, or pork. It's a perfect option when you don't have time to cook or want something different from your usual meatloaf for dinner.
- roasted porkCantonese style roasted ducks, roasted pork with crispy skin, Chinese BBQ pork (char siu), ...
- BBQTheir BBQ is always on point
- BBQ chasiu porkas is the BBQ chasiu pork
- BBQ porkThe BBQ pork is top shelf quality
Frequently criticized
- Chinese sticky riceChinese sticky rice, which lacked flavor and needed soy sauce
- Mochi with SesameI loved their Pork and Shrimp, which were big size. They ran out of Mochi with Sesame and sugar inside. It was a nice stroll, and new stores have opened up.
- chicken wingschicken wings (which were a bit under-seasoned and greasy)
- duckI didn’t enjoy the duck like I did when I was younger. The flavor wasn’t there.
- flavorThe flavor wasn’t there.
- foodfood was so greasy
- roast porkI do not recommend buying the roast pork from this establishment.
If youre looking for delicious duck, pork, and generous portions, this place is definitely worth a try. While a few items might miss the mark on seasoning or greasiness, the overwhelming positive feedback suggests youll likely leave satisfied, especially with their popular lunch specials.
Service (4.4 out of 10)
mentioned by 67% of the guests
When it comes to service, some folks have had pretty good experiences here! Many customers appreciate the fast service and mention that the staff can be quite friendly, especially if you initiate. It's often highlighted as a great spot for take out meals, with some even praising the excellent service for party trays, based on 12 positive remarks.
However, the overall sentiment is a bit of a mixed bag, with a score of 4.4 putting it squarely in the average range, and customer satisfaction at a rather low 36.4%. Many of the 19 negative comments point to issues like rude staff and poor customer service, often involving a noticeable attitude from some employees. There are also mentions of long lines and communication problems among the 33 total comments.
Service
33
Reviews
36%
Satisfaction
19
negative
2
neutral
12
positive
Rating distribution
What people like
- Fast service
- Good for takeout
- Friendly staff
What people don't like
- Rude staff
- Poor customer service
- Unpleasant attitude
Often praised
- serviceMy only wish is that they were open on Mondays, as that's the easiest day for me to get there. I've been going for years when I can, and the service has always been just fine. As for the atmosphere, it’s takeout, so what do you expect?
- staffRest of the friendly female and one male were wonderful
- fast serviceAfter years of good fast service
- ladies do smileThe ladies do smile if you initiate.
- napkins and utensilsThey handed me napkins and utensils with excellent servive
- party traysCan call ahead for party trays!
- take outGreat place to take out Chinese deli food
- take out mealsThey also offer a good selection of dim sum. It's a nice place for take out meals.
- waitit is worth the wait
Frequently criticized
- serviceMy experience at this restaurant was marked by very rude and racist service. The woman who served my wife and me attempted to overcharge us on a $7.
- attitudeshe would serve it with a lot of unnecessary attitude.
- responseshe didn't respond while processing the transaction
- communicationCouldn't she have said they only accept debit card instead of touching my phone?
- customer serviceVERY POOR CUSTOMER SERVICE
- employee moppingemployee wearing a mask mopping the floor with some kind of chemical
- lady who workslady who works the cash register was screaming at me
- lineSometimes the line is long
- napkins and utensilsshe ignored me. I asked again and she said "Just wait!"
- payment methodThen she grab my phone said "Debit no credit!"
If youre looking for quick takeout and dont mind potentially encountering some less-than-friendly interactions, you might find the service acceptable. However, if top-notch customer service and a consistently pleasant experience are high on your list, you might want to manage your expectations or consider other options.
Ambience (4.6 out of 10)
mentioned by 22% of the guests
When it comes to the vibe, it seems like finding the place is a breeze, with its convenient location and a generally positive atmosphere noted by some. However, despite these good points, the overall sentiment isn't quite soaring. The score for ambience sits at an average 4.6, and customer satisfaction is quite low at just 28.6%, which is considered poor, based on 2 positive remarks out of 7 total.
On the flip side, there are some significant concerns that really pull the ambience down. Several guests have mentioned a strong chemical odor, even describing it as a potential health hazard, especially with food on display. Plus, parking around the area seems to be a consistent headache for many, with 4 negative comments highlighting these issues.
Ambience
7
Reviews
28%
Satisfaction
4
negative
1
neutral
2
positive
Rating distribution
What people like
- Easy to find
- Good location
What people don't like
- Chemical odor
- Health hazards
- Parking issues
Often praised
- atmosphereAtmosphere:5
- locationEasy to find
Frequently criticized
- parkingThe parking in the area is always an issue
- chemical odorstrong odor of chemical while the food is still on display
- health hazardshealth hazzards of chemicals while food is still on dispkay
If youre considering this spot, be aware that while the location might be convenient, you might encounter some serious issues with chemical smells and tricky parking. Its a mixed bag, so weigh these concerns against the ease of finding the place before you decide to visit.
Value (6.5 out of 10)
mentioned by 52% of the guests
When it comes to value, many diners find this spot a real win, praising its cheap offerings and house prices that deliver great portions. The two item with white rice combo, in particular, is often highlighted as excellent bang for your buck. With 9 positive remarks among 15 total, its clear many appreciate the affordability, contributing to an average score of 6.5.
However, the value experience isnt universally stellar, reflected in a mixed customer satisfaction of 60%. Some patrons expressed concern about feeling an overcharge or having to spend 35 or more than anticipated, leading to a few surprises. These 4 negative comments suggest that while often affordable, it's wise to keep an eye on your total.
Value
15
Reviews
60%
Satisfaction
4
negative
2
neutral
9
positive
Rating distribution
What people like
- Cheap prices
- Generous portions
- Good value
What people don't like
- Overcharge concerns
- Unexpected costs
Often praised
- priceThey provided napkins and utensils with excellent service. The food was also good and worth the price.
- pricesMy experience at Wing Lee BBQ was a mixed bag. While the prices are slightly up from a few years ago, it's still a place where you can get a tasty lunch with generous portions for well under $10. However, the staff were not the friendliest, bordering on rude, though I've come to expect this over the decade I've been visiting.
- $12for just $12
- cheapCheap with great portions
- house pricesI got takeout for the first time and I'm definitely going back. The BBQ pork is top shelf quality for house prices.
- two item with white riceTwo item with white rice is worth it for a couple small meals or a very large one.
Frequently criticized
- overchargeovercharge them
- spend 35Wish I didn't spend 35
- totaled $32these three dishes at half a pound each totaled $32
If youre looking for a budget-friendly meal with generous portions, especially for specific combo deals, this place often delivers good value. However, with a mixed satisfaction of 60%, its wise to be mindful of potential upcharges or higher totals on certain items. Go in with clear expectations, and you'll likely find a satisfying, affordable meal.
How are the prices at Wing Lee BBQ?
You’re looking at roughly 17 per person – reported by 20 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people spend, most diners (10 out of 20) are right in that $11–$20 sweet spot. But hey, theres also a good chunk (5 diners) enjoying meals for $1–$10, and a few folks venturing into the 21 – 50 $ range. So, while the average is solid mid-range, theres a nice mix of options, from budget-friendly bites to a slightly more premium experience.
This chart shows what people usually spend per person, using the 20 most recent reviews.
See how this restaurant’s value for money compares to similar spots in San Francisco.
We think the pricing feels quite fair for a Chinese Restaurant in San Francisco, especially with the variety of spending options available. It offers good value for a mid-range experience.
Customer Reviews: what people think about Wing Lee BBQ
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
9
Best Chinese BBQ in Town!
My experience at this restaurant was fantastic! It's hands down the best Chinese barbeque spot in the city. I highly recommend their chow mein, fried rice, and char siu and ribs.
While the line can sometimes be long, the wait is absolutely worth it.
- Chinese barbeque10
- chow mein10
- fried rice10
- line4
Visit Type
- Food Exploration
Service Type
- Dine-in
7
Hot Food, Mixed Duck Experience
My experience at the restaurant was mixed. The food was served hot and tasted very fresh. I particularly enjoyed the noodles, finding them very good.
However, my experience with the duck was not as enjoyable as I remembered from my younger days; the flavor seemed to be lacking. The service and atmosphere both received high ratings of 5, indicating a pleasant overall dining environment and attentive staff.
- food8
- noodles8
- service10
- duck3
- flavor3
Visit Type
- Regular Visit
Service Type
- Takeout
9
Favorite BBQ on Clement, Wish They Were Open Mondays
I love this place; it's my favorite BBQ shop on Clement. My only wish is that they were open on Mondays, as that's the easiest day for me to get there. I've been going for years when I can, and the service has always been just fine.
As for the atmosphere, it’s takeout, so what do you expect?
- BBQ shop10
- service7
- atmosphere5
Visit Type
- Food Exploration
Service Type
- Dine-in
7
Mixed Experience with Rude Staff and Good Food
My experience at this restaurant was a mix of frustration and satisfaction. The service from one particular staff member, described as a lady with glasses and a white cap, was very rude. She ignored my requests for napkins and utensils, and when I asked again, she dismissively told me to wait.
Her explanation for not providing these items unless rice or food requiring chopsticks was ordered was baffling and unwelcoming. However, the rest of the staff, including a friendly female and a male employee, were wonderful. They provided napkins and utensils with excellent service.
The food was also good and worth the price.
- staff9
- food8
- price8
- service2
- napkins and utensils2
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Couple
Service Type
- Dine-in
2
Rude Cashier, Unpleasant Payment Experience
My experience at this restaurant was marked by a very unpleasant interaction with the cashier. The cashier, described as a lady with glasses, displayed a negative attitude throughout our visit. When my friend politely requested extra napkins in Cantonese, she did not respond while processing our transaction.
Upon a second request, she became visibly upset and responded with "JUST WAIT AND HOLD ON! ". Later, when I attempted to pay with my phone for paperless payment, the phone needed to be slanted for the transaction to work.
The cashier asked me to try again, and then grabbed my phone, stating "Debit no credit! ". It would have been more helpful if she had simply stated that they only accept debit cards instead of physically touching my phone.
- attitude1
- response1
- phone payment2
What Wing Lee BBQ offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- High chairs
Popular for
- Dinner
- Lunch
Offerings
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
Service Options
- Takeout
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Wing Lee BBQ in San Francisco's Richmond District?
At Wing Lee BBQ, you can anticipate a casual dining experience perfect for lunch or dinner. They offer a variety of small plates, ideal for a quick bite, alongside full seating options. You can also conveniently opt for takeout if you prefer to enjoy your meal elsewhere.
Is Wing Lee BBQ a family-friendly restaurant, and what accessibility features does it offer?
Yes, Wing Lee BBQ is designed to be family-friendly, providing a kids’ menu and high chairs for younger guests. Additionally, the restaurant ensures accessibility for all patrons with a wheelchair accessible entrance, making it a comfortable choice for everyone.
How does Wing Lee BBQ generally perform?
Wing Lee BBQ scores 6.9 overall, with Food (8.3) being a strong point. Value (6.5) is decent, but Ambience (4.6) and Service (4.4) are areas for improvement.
What are the main strengths of Wing Lee BBQ?
Customers frequently praise the high food quality and generous portions, especially for the price. Many find it a good option for quick take out meals.
Are there any common issues at Wing Lee BBQ?
Some patrons have noted challenges with parking and occasional issues with service attitude. There have also been mentions of chemical odors affecting the dining experience.