Highlights
- Live music
- Sports
oChef » Volcano Hot Pot & BBQ – Orlando
Volcano Hot Pot & BBQ - Orlando
Photo from Volcano Hot Pot & BBQ
Volcano Hot Pot & BBQ at a glance
Orlando Colonial Town Center
- 🍽️ Restaurant
$$
Price per Person $41–$50
mentioned by 78 of the guests
#30 out of 163 places to eat in Orlando
#8 Restaurant out of 32 in Orlando
Excellent
8.1 out of 10
Food
Service
Ambience
Value
268
Reviews
79.5%
Satisfaction
Often praised
- Attentive service
- Food variety
- Clean establishment
Frequently criticized
- Poor value
- Automatic gratuity
- Limited buffet
The restaurant Volcano Hot Pot & BBQ in Orlando’s Colonial Town Center offers a vibrant dining experience. You’ll discover a casual yet trendy atmosphere where you can enjoy delicious food.
This spot is known for its live music, adding an energetic backdrop to your meal. It’s a perfect place to gather with friends or family for a memorable outing.
Overview: Introducting Volcano Hot Pot & BBQ
Volcano Hot Pot & BBQ generally offers a pleasant dining experience, with many guests highlighting the attentive service and a broad selection of food options. The restaurant’s cleanliness also frequently receives positive remarks, contributing to a comfortable atmosphere.
However, some visitors have expressed reservations regarding the overall value for money, particularly concerning the pricing structure. Despite these points, the engaging environment makes it a notable spot for those seeking this type of cuisine.
Excellent
8.1
out of 10
268
Reviews
79.5%
Satisfaction
44
negative
11
neutral
213
positive
This establishment holds a solid overall score of 8.1, indicating a generally positive experience for diners. Customer satisfaction is also quite good at 79.5%, suggesting most visitors leave content.
This positive sentiment is built on 213 positive remarks against 44 negative ones, out of 268 total observations. Diving deeper into specific aspects, Service leads the way with a strong (8.4), praised for its attentive staff.
Food also stands out, scoring well at (8.2) due to its variety and quality. The Ambience (8.1) contributes positively, particularly its cleanliness.
However, Value (3.7) is a clear area for improvement, with many feeling the cost doesn’t align with the experience.
What people like
- Attentive, kind service
- Wide food variety
- Clean establishment
What people don't like
- Perceived poor value
- Automatic gratuity
- Limited buffet options
If you’re seeking a hot pot and BBQ experience with reliable service and a good selection of dishes, Volcano Hot Pot & BBQ is worth considering. The overall Recommendation Score of 8.1 suggests a generally satisfying visit for many.
Be mindful of the pricing, as some find the value proposition less compelling, especially with automatic gratuity. However, for a clean environment and enjoyable food, it offers a solid option for your next meal.
Similar Restaurants in Orlando
- Restaurant
9
out of 10
out of 10
70
94.3%
- $$
- Lorna Doone
- Food
- Service
- Ambience
- Restaurant
8.6
out of 10
out of 10
402
88.6%
- $$
- Florida Center
- Food
- Service
- Ambience
- Restaurant
8.3
out of 10
out of 10
380
83.9%
- $$
- Vista East
- Food
- Service
- Ambience
- Restaurant
8.2
out of 10
out of 10
511
83.2%
- $$
- Colonial Town Center
- Food
- Service
- Ambience
- Restaurant
8.2
out of 10
out of 10
542
81.2%
- $$
- Lake Eola Heights
- Food
- Service
- Ambience
- Restaurant
8.2
out of 10
out of 10
91
85.7%
- $$
- Lake Dot
- Food
- Service
- Ambience
Verdict: Our expert take on Volcano Hot Pot & BBQ
Food (8.2 out of 10)
mentioned by 98% of the guests
When it comes to the grub, this place really shines! With a solid score of 8.2 and customer satisfaction at a high 81.3%, diners are consistently impressed. Many of the 109 positive remarks highlight the fantastic variety of meats and seafood, the fresh ingredients, and the delicious food overall, especially the diverse soup base options.
However, not every bite is perfect. A few of the 18 negative comments point to concerns about food freshness and flavor, with some finding the hot pot broth bland or beef short ribs a bit salty. A couple of folks also felt the buffet options were somewhat limited compared to expectations.
Food
134
Reviews
81%
Satisfaction
18
negative
7
neutral
109
positive
Rating distribution
What people like
- Vast food variety
- Ingredients are fresh
- Delicious hot pot/BBQ
What people don't like
- Food quality inconsistent
- Broth lacks flavor
- Limited buffet options
Often praised
- foodI thought I had found a good place for hot pot, and then I came here. This place is so much better than other hot pot and Korean BBQ places I have been, and it will definitely be the only one I go to in the future. 5 stars is not enough!
- hot potI thought I had found a good place for hot pot, and then I came here. This place is so much better than other hot pot and Korean BBQ places I have been, and it will definitely be the only one I go to in the future. 5 stars is not enough!
- FoodThey even have the option to add green tea flavor for ice cream. The food received a score of 4, service a 5, and atmosphere a 5. The noise level was moderate, and there was no wait time.
- brothsdelicious from the broths (miso and original)
- favorite sauceThe service was also awesome. Vicor took great care of us and even made us his favorite sauce when we asked for a recommendation. The atmosphere was also rated highly.
- food optionsMy experience at this restaurant was amazing! The wait staff were incredible, and the food options were fantastic. I also loved the decor.
- steakThe steak was so tender and juicy.
- BBQthe bbbq were delicious
- Hotpotloved the variety of options for Hotpot
- Kimchi potthe Kimchi pot, and wow—it was both spicy and bursting with flavor
Frequently criticized
- foodBe prepared to spend a LOT of money for not a lot of food. My fiancé and I spent our late lunch early dinner here and in total between the two of us it was $115 for one Thai tea, and two hotpot with BBQ.
- beef short ribsThe beef short ribs are a bit salty
- brothBroth was bland
- buffet optionsThe buffet options are quite limited
- cocktailsbetter cocktails
- grill itselfthe grill itself didn’t cook food very evenly
- grilled meatMy experience at the restaurant was mixed. I found that I basically didn't eat the grilled meat. The beef short ribs were a bit too salty.
- hardly anything to eatM. , we found there was hardly anything to eat. At 10: 15 p.
- hot potthe hot pot doesn't have much flavor
- quality of foodquality of food and service has dropped off considerably
If you're seeking a spot with a great variety of fresh ingredients for hotpot and BBQ, this place is definitely worth a try. Just be aware that a few diners have noted occasional inconsistencies in flavor or buffet selection.
Service (8.4 out of 10)
mentioned by 93% of the guests
The service here generally hits the mark, with a strong 8.4 score and a solid 83.3% customer satisfaction. Based on 65 positive remarks out of 78 total, many guests rave about the great service, attentive staff, and the friendliness of servers like Christian, May, and Carolina. You'll often find no wait time and a staff that makes you feel truly welcome.
However, not every experience is perfect, with 12 negative comments noting some concerns. A few diners mentioned issues with overbearing servers, waiting time, or strict time limits. There were also instances of servers being a little clueless or even forcing tips, which can definitely put a damper on the dining experience.
Service
78
Reviews
83%
Satisfaction
12
negative
1
neutral
65
positive
Rating distribution
What people like
- Attentive staff
- Friendly service
- No wait time
What people don't like
- Forced tipping
- Time limits
- Overbearing servers
Often praised
- serviceWe found plenty of fresh food with plentiful options, including seafood, veggie, and meat choices, which even pleased our picky teenager. The service was great, and while the restaurant wasn't fancy, it was clean and in good shape. Thanks for a great experience!
- serverthe server brought us our soup bases for hotpot really quickly
- staffThe staff here are very welcoming
- attentivehe was very attentive and took care of us well
- MayThe staff was very attentive and the establishment was super clean, with everything well stocked. May was fantastic and Nicky was so polite!
- attentive serviceThe broths were full of flavor, and the experience of cooking right at the table was so fun. Our server was incredibly kind and attentive, always checking in and ensuring we had everything we needed. It's an amazing place, and I'm definitely planning on returning soon!
- server ChristianOur server Christian was attentive and a perfect host
- CarolinaOur server Carolina was so nice
- NickyThe staff was very attentive and the establishment was super clean, with everything well stocked. May was fantastic and Nicky was so polite!
- Server, MinhServer, Minh, was excellent
Frequently criticized
- servicequality of food and service has dropped off considerably
- customersWe got the food ourselves, and when we were done, a server forced us to tip them 18% ($25) of the bill. She didn't care about customers at all but still wanted the tip. The food wasn't fresh and tasted terrible.
- group policiesOn top of that, the grill itself didn’t cook food very evenly and wasn’t as responsive as we expected. Overall, the food was decent, but the layout and group policies took away from the experience. If you’re dining with a small group, this place might be fine but for larger parties, it’s something to think twice about.
- serverMy fiancé and I spent our late lunch early dinner here and in total between the two of us it was $115 for one Thai tea, and two hotpot with BBQ. The server we had was very attentive but a little over bearing. Every second he had he would be at our table asking if we were okay.
- server knowledgea little clueless as to how we could be clueless
- stopped servingshe said they had stopped serving
- time limittime limit on how long your allowed to be there
- tipserver forced us to tip them 18%
- tongsM. , when my son wanted some fruit, the waitress had already taken away the tongs. When I asked for them, she stated they had stopped serving.
- waiting time20 minutes of waiting
If you're looking for a place with generally attentive and friendly staff, this spot is definitely worth a try. Just be aware that a few guests have encountered issues with overbearing service or strict policies like forced tipping and time limits. Overall, the positive experiences far outweigh the negatives, making it a good bet for a pleasant meal.
Ambience (8.1 out of 10)
mentioned by 58% of the guests
When it comes to the vibe, this spot generally hits the mark! With a solid score of 8.1 and customer satisfaction at a strong 80.9%, guests frequently rave about the restaurants cleanliness, inviting atmosphere, and lovely decor, making it a great choice for family dining. Out of 47 total opinions, 38 were positive, highlighting a well-kept and welcoming establishment.
However, not everything is perfect. The 7 negative comments often point to the use of plastic pitchers and plates, a repetitive playlist, and sometimes an awkward table setup or grill placement. Some also found the buffet area a bit cramped, suggesting theres a little room for improvement in these specific areas.
Ambience
47
Reviews
80%
Satisfaction
7
negative
2
neutral
38
positive
Rating distribution
What people like
- Spotless cleanliness
- Welcoming atmosphere
- Great for families
What people don't like
- Plastic dishware
- Awkward table setup
- Repetitive music
Often praised
- atmosphereThey even have the option to add green tea flavor for ice cream. The food received a score of 4, service a 5, and atmosphere a 5. The noise level was moderate, and there was no wait time.
- cleanThe food was great, and the service was impeccable. The staff was very attentive and the establishment was super clean, with everything well stocked. May was fantastic and Nicky was so polite!
- cleanlinessblown away at the cleanliness
- placeGreat place to for families to enjoy
- restaurant cleanlinessrestaurant was not fancy but clean and in good shape
- AtmosphereAtmosphere:5
- bathroom cleanlinesshow clean the bathroom was
- clean and well keptThe restaurant is clean and well kept
- clean insideclean inside
- clean tableclean inside and table
Frequently criticized
- atmosphereatmosphere:2
- buffetthe buffet is in a tight hallway with no clear indicators for which direction to move, so everyone is his cramped and reaching over each other
- grill placementawkward grill placement. With the grill located at the far end of the table
- plastic pitcherdelivered in a plastic pitcher
- plastic platesPlates, spoons and bowls are also plastic
- playlistsame playlist and it does tend to get boring
- table setupThe table setup only accommodates 6 people comfortably
If a clean, welcoming atmosphere and a good dining experience are high on your list, youll likely enjoy this place. Just be prepared for some plastic dishware and a potentially familiar playlist, but dont let that deter you from a generally positive visit.
Value (3.7 out of 10)
mentioned by 11% of the guests
When it comes to value, there's a tiny glimmer of hope, with one customer mentioning the `price` as being good. It seems that for at least one diner, the overall `price` felt right, offering a positive note amidst other concerns. However, the overall sentiment paints a different picture, with a 3.7 score indicating poor value and customer satisfaction at a mere 11.1%.
Based on 7 negative remarks out of 9 total, many felt they had to spend a `LOT of money` for not much food. Concerns included an `automatic gratuity` and the expectation to `cook their own food`, with the `bill` often feeling too high and `value` lacking compared to competitors.
Value
9
Reviews
11%
Satisfaction
7
negative
1
neutral
1
positive
Rating distribution
What people like
What people don't like
- High cost
- Automatic gratuity
- Poor overall value
Often praised
- pricePrice is good too
Frequently criticized
- pricepaying 30 bucks to boil your own meal
- automatic gratuityMy fiancé and I almost couldn’t get a word in between just us. Also word of warning this place charges automatic 18% gratuity which I am not a fan of.
- billuntil I got the bill
- cooking own foodDid not expect to pay $36 to cook my own food
- moneyBe prepared to spend a LOT of money for not a lot of food. My fiancé and I spent our late lunch early dinner here and in total between the two of us it was $115 for one Thai tea, and two hotpot with BBQ.
- valueother places are a way better value
If you're looking for a budget-friendly meal or expect a lot for your money, this might not be the spot for you. Be prepared for potentially high costs and an automatic gratuity, which many found disappointing given the portion sizes and the DIY aspect.
How are the prices at Volcano Hot Pot & BBQ?
You’re looking at roughly $43 per person – reported by 78 diners. That puts it in the $41–$50 category. For a Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests tend to spend right around this average, with prices clustering nicely in the $31–$50 range, suggesting a consistent experience rather than a mix of super cheap and super premium options.
Here’s a quick look at what guests spend per person, based on the latest 78 reviews.
How this restaurant’s value stacks up against similar spots in Orlando.
Overall, we think the pricing here feels quite fair for a Restaurant. It’s a solid mid-range option that delivers good value without breaking the bank.
Customer Reviews: what people think about Volcano Hot Pot & BBQ
Price per Person
- $31–$40
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
10
Wonderful Food, Friendly Staff, Great Value!
My experience at this restaurant was truly wonderful. The food was plentiful and delicious, with a great variety to choose from. The staff was exceptionally friendly and helpful, making the dining experience even more enjoyable.
I also found the price to be very good for the quality and quantity of food received. The restaurant was consistently clean, and the food tasted very fresh. I love it here!
- food10
- staff10
- price9
Price per Person
- $71–$80
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Loud
4
Salty Short Ribs, Bland Hot Pot
My experience at the restaurant was mixed. I found that I basically didn't eat the grilled meat. The beef short ribs were a bit too salty.
For Asian palates, the hot pot didn't have much flavor. On the positive side, the service was excellent, rated 5 out of 5, and the atmosphere was good, rated 4 out of 5. The food overall was also rated 4 out of 5.
- service10
- atmosphere8
- food8
- beef short ribs3
- hot pot4
- grilled meat2
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
3
Expensive DIY Korean BBQ
My experience at this restaurant was unexpected. I did not anticipate paying $36 to cook my own food. The broth was bland and served in a plastic pitcher, as were the plates, spoons, and bowls.
Our server was sweet but seemed a bit lost when it came to explaining the DIY Korean BBQ concept to newcomers like us. Despite the service and presentation issues, the bulgogi and short ribs were delicious, and the veggie offerings were good. However, it still felt too expensive for what we received.
- server7
- bulgogi8
- short ribs8
- cooking own food2
- broth3
- plastic pitcher3
Price per Person
- $41–$50
Visit Type
- Regular Visit
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
2
Quality and Service Decline
I've been to this restaurant many times since it opened, but sadly, the quality of food and service has dropped off considerably. Because of this decline, I won't be returning.
- quality of food2
- service2
Price per Person
- $41–$50
Visit Type
- Regular Visit
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
8
Great Food and Service, Needs Playlist Update
My experience at this restaurant has been great every time I've visited for lunch or dinner. The food is consistently fresh, and the service is perfect. The only aspect that could be improved is the music; I would love to hear more K-pop songs.
They seem to have the same playlist, which can get boring after a while. I suggest updating the playlist to keep the atmosphere fresh.
- food9
- service10
- K-pop songs6
- playlist4
What Volcano Hot Pot & BBQ offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- LGBTQ+ friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
- Bar onsite
Offerings
- Late-night food
- All you can eat
- Wine
- Beer
- Cocktails
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
Parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Trendy
FAQs
What kind of parking and accessibility options are available at Volcano Hot Pot & BBQ?
At Volcano Hot Pot & BBQ in Orlando, you’ll find a free parking lot with usually plenty of space. The venue is fully wheelchair accessible, including the entrance, parking lot, seating, and restrooms, ensuring a comfortable visit for everyone.
What can you expect from the dining experience and offerings at Volcano Hot Pot & BBQ?
You can enjoy a casual and trendy dining experience at Volcano Hot Pot & BBQ, complete with table service for lunch, dinner, and dessert. They offer all-you-can-eat options, late-night food, and a full bar with wine, beer, and cocktails, all enhanced by live music.
How does Volcano Hot Pot & BBQ generally score with customers?
Volcano Hot Pot & BBQ maintains a strong overall score of 8.1. Customers particularly appreciate the Service (8.4), Food (8.2), and Ambience (8.1), though Value (3.7) is an area where some feel it falls short.
What do customers like most about the service at Volcano Hot Pot & BBQ?
Customers frequently praise the staff for being very attentive, kind, and quick to assist, with specific mentions of servers like May, Nicky, Christian, and Minh providing excellent care.
Are there any common concerns regarding the cost or value at Volcano Hot Pot & BBQ?
Yes, some customers express concerns about the perceived value, noting that paying to cook their own food feels expensive, and the automatic 18% gratuity is often mentioned as a drawback.