Accessibility
- Wheelchair accessible entrance
Reviews
Satisfaction
The Chinese restaurant Tung Sing in San Francisco’s vibrant Mission District offers you a truly authentic culinary journey. You can enjoy a quick bite or a leisurely meal in its casual atmosphere, perfect for any time of day.
Whether you’re looking for a hearty breakfast, a satisfying lunch, or a delicious dinner, this spot has you covered with its diverse offerings.
Tung Sing presents itself as a local establishment with a mixed reception. Many appreciate the friendly service and the convenience of a reliable takeout spot, often praising the staff.
However, some experiences point to issues with the overall dining environment. While the kitchen offers some delicious Chinese food, there are notable concerns regarding consistency and value.
It seems to be a place where your experience can vary, depending on what you’re looking for and perhaps even who is serving you.
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Tung Sing holds an overall restaurant score of 5.7, placing it in the average category, with customer satisfaction at 53.6%, indicating a mixed reception. This assessment is drawn from 56 customer observations, with 30 positive and 25 negative remarks.
The scores suggest that while there are definite positives, there’s also room for improvement in several areas. Looking closer at the specifics, Service stands out as a strong point with a score of (7.4), often described as warm and friendly.
However, Food (5.3) and Ambience (5) hover around average, with some customers noting a lack of flavor or cleanliness. The most significant area for concern is Value (2), which many found to be quite poor, especially regarding dine-in portions and pricing.
With a recommendation score of 5.6, Tung Sing presents a somewhat divided experience. If you’re seeking a quick, reliable takeout option with genuinely friendly staff, it might be worth considering.
The service often receives high praise, making it a pleasant interaction. However, if dining in or expecting consistent food quality and good value are your priorities, you might find it disappointing.
Be mindful of potential inconsistencies in dishes and the perceived high cost for what you receive, especially for dine-in portions.
When it comes to the food, theres a definite upside, with many raving about the huge portions of delicious Chinese food, especially the classic chow mein and lean BBQ pork. With 13 positive remarks out of 28 total, it seems many find some yummy goodies here. The overall score sits at an average 5.3, suggesting its not bad, but not stellar either.
However, the food experience isn't without its bumps. Some diners reported issues with food temperature, finding it cold, and a general lack of flavor. There were even mentions of flies in fried rice and concerns about portions being smaller for dine-in, making it feel overpriced.
Customer satisfaction is a mixed 46.4%, reflecting these 14 negative comments.
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If youre looking for generous portions of classic Chinese takeout and dont mind a bit of inconsistency, it might be worth a try. However, be aware of potential issues with food temperature and flavor, and perhaps stick to takeout to avoid smaller dine-in portions.
When it comes to service, this spot generally hits the mark with a good score of 7.4 and a solid customer satisfaction rate of 77.8%. Many customers rave about the warm and friendly service, often highlighting specific individuals like the owner, Alice, and Cindy. Youll frequently hear praise for the "friendly service" and how "quick" the staff, especially the "sweet lady, " can be, making for a pleasant experience based on 14 positive remarks.
However, its not always smooth sailing. A few experiences, accounting for 4 negative opinions, point to some bumps in the road. Some customers have found the customer service to be lacking, with one instance mentioning a rude and obnoxious lady handling my order.
There have also been issues with business hours not matching online information, leading to frustration for those seeking takeout.
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Overall, you can expect a friendly and efficient experience here, especially if you encounter the well-loved staff members. Just be aware that there's a slight chance of running into less-than-stellar customer service or unexpected closures, so it might be worth a quick call ahead for takeout.
When it comes to the vibe, this place is seen as a cozy restaurant and a great little spot for a quick pick-up, making it a solid neighborhood business for many. With a score of 5, the ambience is considered average, and customer satisfaction sits at a mixed 50%, based on 3 positive remarks out of 6 total. However, some experiences suggest there's room for improvement.
A few folks mentioned an angry looking face from staff, that it was a bit dark in there, and even that the utensils they brought me was dirty. These 3 negative comments highlight areas that could definitely use a little polish to brighten up the overall feel.
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If youre looking for a quick neighborhood spot and dont mind a potentially mixed experience, it might be worth a try. Just be prepared that the atmosphere might be a bit dim, and keep an eye out for the small details. It's a mixed bag, so go in with open expectations.
Looking at the value aspect, its clear theres significant room for improvement. With a score of just 2 and customer satisfaction at 0%, its evident that guests arent feeling good about what they're paying for. Out of 4 total comments, there were no positive remarks about the pricing or overall worth.
Customers frequently mentioned the price as a major concern, often feeling it was over expensive for the quality and portion size. Several noted an extra charge for sitting down to eat, with one even pointing out that a plate for dine-in offered half the portion of a takeout order, making the value proposition quite poor.
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If getting good value for your money is a priority, you might want to reconsider. Customers consistently feel the price is too high for the quality and portion sizes, often mentioning an extra charge for sitting . Expect to pay more than you might feel is justified for your plate .
You’re looking at roughly 22 per person – reported by 3 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the few reviews, we see prices are a bit spread out, with some spending in the $11–$20 range and others in the $21–$30 range, averaging out to 22. Since we only have 3 reviews, this is a good indication, but keep in mind the data is still limited.
Here’s a quick look at what guests spend per person, based on the latest 3 reviews. Since we only have a few reviews, this is a good indication, but keep in mind the data is still limited.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Considering its a Chinese Restaurant, we think the pricing feels fair for a comfortable mid-range experience. Its a good option if you’re looking for quality without breaking the bank.