Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » The Melt – San Francisco
The Melt - San Francisco
Photo from The Melt
The Melt at a glance
San Francisco Transbay
- 🍔 American Restaurant
$$
Price per Person $11–$20
mentioned by 101 of the guests
#1308 out of 2403 places to eat in San Francisco
#60 American Restaurant out of 121 in San Francisco
Good
7.4 out of 10
Food
Service
Ambience
Value
391
Reviews
74.4%
Satisfaction
Often praised
Frequently criticized
The restaurant The Melt in San Francisco’s bustling Transbay neighborhood is your go-to for a delightful American dining experience. You’ll step into a casual and trendy atmosphere, perfect for a quick bite or a relaxed meal.
With offerings like organic dishes and late-night food, you’ll find something to satisfy any craving. Whether you’re starting your day with breakfast or winding down with dinner, this spot has you covered.
Overview: Introducting The Melt
Good
7.4
out of 10
391
Reviews
74.4%
Satisfaction
81
negative
19
neutral
291
positive
What people like
What people don't like
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Verdict: Our expert take on The Melt
Food (7.5 out of 10)
mentioned by 94% of the guests
Overall, the food here earns a solid reputation, scoring a good 7.5 with customer satisfaction at a strong 74.8%. Based on 160 positive remarks out of 214, many rave about the delicious, fresh food, especially the juicy patties and comforting mac n cheese. Youll find plenty of praise for quality and variety.
Yet, its not without its hiccups, as 39 negative opinions highlight some concerns. Issues like sogged bread, an odd patty texture, or even raw chicken have been reported. Some also found the garlic flavor overboard, indicating occasional inconsistencies in preparation.
Food
214
Reviews
74%
Satisfaction
39
negative
15
neutral
160
positive
Rating distribution
What people like
- Delicious fresh food
- Juicy patties praised
- Great food variety
What people don't like
- Raw chicken served
- Soggy bread reported
- Inconsistent patty texture
Often praised
- foodMy experience at this restaurant was largely positive, with great food and great service. The staff handled a concerning incident with a homeless individual with commendable care, remaking the affected person's food and ensuring they were okay.
- friesThe fries were absolutely exceptional—crispy and perfectly seasoned
- burgerMy experience at this restaurant was largely positive, starting with a very tasty and fresh burger. The service was very fast, with almost no waiting time, which I really enjoyed.
- burgersThe burgers were equally tasty, bursting with flavor and cooked to perfection
- qualityThis is a really underrated spot in the city, especially for late-night cravings. They are open super late and offer decent prices for good quality food. It's essentially upscale fast food, so don't expect mind-blowing cuisine, but for what it is, it's great.
- ingredientsYou can tell they actually care about the ingredients
- picklesI asked for a lot of pickles… this is what I got🤯
- shakesbuy shakes and fries and burgers here all the time
- tomato soupMy experience at The Melt was fantastic! I enjoyed their amazing grilled cheese sandwiches and warm, tasty tomato soup. The food was incredibly fresh, cheesy, and super satisfying.
- FoodFood:5
Frequently criticized
- foodfood cold, dry, and stale
- baconprobably because of the bacon
- breadThis place calmed my hunger, but for the price, I'd prefer an In-N-Out. The bread wasn't good. I'm giving it 4 stars because they gave us free ice cream that day.
- burgerdrinking a gallon of grease when I take a bite into their burger
- BBQ Bacon Melt Burgertried the BBQ Bacon Melt Burger, and it was ultimately mediocre
- FoodNothing tasted fresh, it all tasted like it had freezer burn
- Sweet potato friesNothing tasted fresh, it all tasted like it had freezer burn
- beefOvercooked dry beef
- bunthe bun is tiny compared to the patty
- burger pattiespatties had an odd texture
If you're craving generally delicious and fresh comfort food with good variety, this spot is worth checking out. Just be aware that some experiences point to occasional inconsistencies in preparation, so manage your expectations for every dish.
Service (7.6 out of 10)
mentioned by 66% of the guests
The service here generally shines, with a 7.6 score and 78.2% customer satisfaction indicating a good experience for most. Based on 101 comments, with 79 positive remarks, many appreciate the quick service and the staff's kindness and efficiency, often highlighting the ease of self-service ordering and their willingness to help, making for a smooth visit. However, not everyone has had a perfect experience, with 22 negative comments noted.
Some customers have encountered issues like long waiting times and staff attitude problems, with a few reporting forgotten orders or terrible behavior from frontline staff, suggesting occasional inconsistencies in service delivery.
Service
101
Reviews
78%
Satisfaction
22
negative
0
neutral
79
positive
Rating distribution
What people like
- Quick, efficient service
- Friendly, helpful staff
- Easy self-ordering
What people don't like
- Long waiting times
- Inconsistent staff attitude
- Forgotten orders
Often praised
- serviceMy experience at this restaurant was largely positive, starting with a very tasty and fresh burger. The service was very fast, with almost no waiting time, which I really enjoyed. I also appreciated not receiving so much packaging waste after ordering.
- staffThe salad, with romaine lettuce and Parmesan cheese, did a good job of cutting through the richness of the burgers and was also quite filling. It was nice to be able to enjoy the city view from the outdoor seating, even though the restaurant is in the city center, and the staff were friendly. This place opens at 10 AM and stays open until 2 AM the next day, which is another advantage as you can buy burgers even in the early morning hours.
- customer serviceThe restaurant itself is always well-kept and clean, offering a vibe that's both chill and professional. The staff provides great customer service. This is definitely my go-to burger spot, and I highly recommend it!
- ServiceService:5
- ArtArt is super nice to the customers
- DoorDash availabilityCompany always available for door dash!
- Great job guysGood job guys
- KatKat help me with my order she is super nice
- LizLiz is wonderful
- Managereven the Manager I believe He was from Peru , He went the extra mile
Frequently criticized
- staffStaff was similarly awful when I asked for a glass
- Pagersno Pagers available
- arrives on timeNever arrives on time
- behaviorhad a terrible behaviour with me
- cup of watergave me the stink eye when I asked for a cup of water
- delivery guysterrible behaviour to the delivery guys
- fancy technologyuse your fancy technology to get my order correct
- forgot half of my orderThe atmosphere was further marred by a homeless person digging through the trash nearby. To top it off, they forgot half of my order when handing over the closed bag. This place is a train wreck of mediocrity and inflated prices.
- frontline staffworst experience ever specially with the front line very rude
- hour waitWe could see the time ordered and printed before our orders were lost. It was definitely not worth the hour wait and a twenty-minute argument to get our food at 1 AM.
Overall, you can expect a generally good and efficient service experience, often praised for its speed and friendly staff. While there are occasional reports of slow service or rude staff, these seem to be exceptions rather than the norm. If you're looking for quick, self-service ordering and helpful employees, this place is usually a solid bet.
Ambience (7.2 out of 10)
mentioned by 53% of the guests
The ambience here generally hits the mark, with a 7.2 score indicating a good experience and 71.9% customer satisfaction. Many folks loved the welcoming experience and found it a clean spot with a great atmosphere, especially appreciating that it's open late. Out of 64 total comments, 46 were positive, highlighting a pleasant vibe.
However, some concerns popped up. A few mentioned homeless people nearby, and finding a parking space can be tricky. There were also comments about loud music and unfortunately, dirty bathrooms were noted by 15 reviewers, which could definitely dampen the mood.
Ambience
64
Reviews
71%
Satisfaction
15
negative
3
neutral
46
positive
Rating distribution
What people like
- Welcoming, clean vibe
- Great late-night spot
- Nice outdoor seating
What people don't like
- Homeless presence outside
- Parking can be tough
- Dirty bathrooms reported
Often praised
- atmospherethe atmosphere is also a perfect 5
- AtmosphereAtmosphere:5
- locationa prime location right near Salesforce Tower
- open lateit's great because it's open late
- storeThe store was very clean
- vibethe vibe is always chill but professional
- Clean restaurantClean restaurant
- ParkingThis place is perfect for ordering food
- ambianceThe ambiance was modern and well-lit
- ambienceLoved the ambience
Frequently criticized
- atmospherenot a good atmosphere
- bathroomsthe bathrooms were super dirty, full of trash, urine, and vomit
- crowdednessdemasiada gente para un lugar tan pequeño
- foot trafficfoot traffic outside in that area
- homeless peopletoo many homeless around
- homeless people going through trash inside the restaurantHomeless people going through trash inside the restaurant
- homeless personhomeless person digging through the trash throwing things right next to you
- homeless presencebecareful of the homeless though
- musicMusic was a little loud
- outletsthe outlets weren't working
If you're looking for a clean, welcoming spot with a good vibe, especially late at night, this place is worth checking out. Just be prepared for potential parking challenges and be aware of the surrounding area, as some found the external environment a bit off-putting.
Value (5.8 out of 10)
mentioned by 14% of the guests
When it comes to value, things are a bit of a mixed bag, with a score of 5.8 and customer satisfaction sitting at 50%. However, based on 12 customer opinions, theres definitely some good news! 6 positive remarks highlight great pricing and reasonable prices for what you get. Many find it Best for the price, especially for late-night cravings where quality meets decent pricing.
On the flip side, 5 other opinions suggest that the price can be a sticking point. Some found it awfully expensive for the basic offerings, feeling it was absolutely not worth it due to inflated prices. While the food might be delicious, the high price' often leaves customers wanting more for their money, making it a bit of a gamble.
Value
12
Reviews
50%
Satisfaction
5
negative
1
neutral
6
positive
Rating distribution
What people like
- Great pricing
- Best for price
- Reasonable for quality
What people don't like
- Awfully expensive
- Not worth it
- Inflated prices
Often praised
- priceBest for the price
- pricesThis is a really underrated spot in the city, especially for late-night cravings. They are open super late and offer decent prices for good quality food. It's essentially upscale fast food, so don't expect mind-blowing cuisine, but for what it is, it's great.
- pricingfound it reasonable given the portion size and quality
Frequently criticized
- priceI've tried various burgers in San Francisco, but the burgers here were the most delicious. Apart from the high price, I felt like I wanted to come here often.
- inflated pricesTo top it off, they forgot half of my order when handing over the closed bag. This place is a train wreck of mediocrity and inflated prices. I expected their fancy technology to at least ensure my order was correct.
- pricesPrices are a little high
- valueabsolutely not worth it
If youre looking for a quick bite where the price can sometimes hit the mark, it might be worth a shot. However, be prepared that some find the value questionable, so manage your expectations on what youre paying for.
How are the prices at The Melt?
You’re looking at roughly 20 per person – reported by 101 diners. That puts it in the $11–$20 category. For an American Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the full picture, most diners spend in the $11–$20 range, with a good chunk also venturing into the $21–$30 bracket. This tells us prices are pretty consistent around the mid-range, rather than being all over the map.
Here’s a quick look at what guests spend per person, based on the latest 101 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for an American Restaurant in San Francisco. It offers a solid mid-range option without breaking the bank, making it a good choice for many.
Customer Reviews: what people think about The Melt
Visit Type
- Casual Outing
Service Type
- Dine-in
8
Great Mac n Cheese and Patty Melt
My experience at this restaurant was great! I can't go wrong with their Mac n Cheese, it was delicious. The patty melt was also good.
The only downside is parking, which can be difficult unless you live nearby.
- Mac n Cheese9
- patty melt8
- parking4
2
Fryer oil smell is overpowering
I've never eaten here, but the restaurant needs to change their fryer oil or something. The smell is so strong it stinks up the whole street south of them.
- fryer oil2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Excellent Burgers and Fries!
My experience at this restaurant was fantastic! I had the best garlic fries, and the option to replace any burger with an impossible patty was a great plus. The service was great, and overall, it was a wonderful dining experience.
What more could you ask for?
- garlic fries10
- impossible patty9
- service10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
10
Delicious Double Meltburger Experience!
It was my first time trying their Double Original Meltburger, and it was really delicious! The beef patties were juicy and huge; I couldn't even finish them in one sitting and ended up splitting them into three meals, lol. Highly recommended!
- Double Original Meltburger10
- beef patties10
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
10
Incredible Burgers, Worth Every Penny!
⭐️⭐️⭐️⭐️⭐️ My experience at this restaurant was absolutely worth it! I stopped by on a whim and was so glad I did. The burgers were next level: perfectly cooked, juicy, and loaded with flavor.
You can tell they genuinely care about the ingredients – fresh veggies, soft toasted buns, and that sauce? Unreal. The staff were friendly and fast without making it feel rushed, and the vibe was relaxed, making it perfect for a quick bite or hanging out with friends.
The fries were crispy perfection, and the milkshake was thick enough to double as a workout. If you’re a burger person, this spot will change your mind. It was easily one of the best burger experiences I’ve had in a long time.
- burgers10
- ingredients9
- sauce10
What The Melt offers
Crowd
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Late-night food
- Organic dishes
- Vegetarian options
- Quick bite
Dining options
- Catering
- Breakfast
- Brunch
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Usually difficult to find a space
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What kind of dining experience can you expect at The Melt in San Francisco's Transbay neighborhood?
At The Melt, you’ll find a casual and trendy American restaurant perfect for any time of day. You can enjoy breakfast, lunch, or dinner, with options for a quick bite or a more relaxed meal. They also offer organic dishes and late-night food, catering to diverse tastes and schedules.
What service options and amenities does The Melt provide for its guests?
The Melt offers convenient service options like dine-in, takeout, delivery, and no-contact delivery, plus outdoor seating. You’ll find it wheelchair accessible, with free Wi-Fi and gender-neutral restrooms. They also cater to families with a kids’ menu and high chairs, ensuring a comfortable visit for everyone.