Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Teriyaki Madness – Las Vegas
Teriyaki Madness - Las Vegas
Photo from Teriyaki Madness
Teriyaki Madness at a glance
Las Vegas Charleston
- 🥢 Fusion Restaurant
$$
Price per Person $11–$20
mentioned by 51 of the guests
#164 out of 192 places to eat in Las Vegas
#2 Fusion Restaurant out of 3 in Las Vegas
Average
5 out of 10
Food
Service
Ambience
Value
383
Reviews
42%
Satisfaction
Often praised
- Fresh food
- Good service
Frequently criticized
- High prices
- Poor service
The restaurant Teriyaki Madness, a vibrant Fusion Restaurant in Las Vegas’s Charleston neighborhood, offers a fresh take on quick and healthy dining. You’ll discover a menu packed with delicious options, including dedicated vegan and vegetarian choices, making it a go-to spot for a quick bite.
Its casual atmosphere ensures a relaxed experience, whether you’re dining in or grabbing a meal to go.
Overview: Introducting Teriyaki Madness
Teriyaki Madness generally offers a straightforward dining experience, with many appreciating the `fresh` and `hot` food, often highlighting the quality of their chicken and flavorful sauces. The `staff` frequently receives praise for being `sweet` and `professional`, contributing to a welcoming atmosphere.
However, some patrons find the overall experience to be `expensive`, with concerns about `portions` not always matching the cost. Occasional `cleanliness` issues and `service inconsistencies` have also been noted, suggesting that experiences can vary.
Average
5
out of 10
383
Reviews
42%
Satisfaction
207
negative
15
neutral
161
positive
Teriyaki Madness lands squarely in the average category with a `Restaurant Score` of 5, reflecting a middle-of-the-road experience. This aligns with a `Customer Satisfaction` rate of 42%, which indicates a mixed reception among diners.
Out of 383 total opinions, there were more negative sentiments (207) than positive ones (161). Delving into specifics, `Food` (5.6) and `Ambience` (6.1) both hover around average, suggesting they meet expectations without consistently exceeding them.
`Service` (4.4) dips slightly below average, while `Value` (3.4) stands out as a clear area needing improvement, often cited as a significant drawback for many.
What people like
- Fresh, hot food
- Attentive, kind staff
- Clean dining area
What people don't like
- High prices
- Inconsistent service
- Moldy soda machine
With a `Recommendation Score` of 5.1, Teriyaki Madness presents itself as a decent option for a quick meal, but it’s not without its caveats. If you’re seeking reliably `fresh` food and appreciate `friendly staff`, it might be worth a visit.
However, be mindful that the `price` point and `portion` sizes might not always align with expectations, and `service inconsistencies` can occur. It’s a place that could satisfy a craving, but perhaps not consistently impress.
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Verdict: Our expert take on Teriyaki Madness
Food (5.6 out of 10)
mentioned by 70% of the guests
The food here presents a bit of a mixed bag, with a 5.6 score and 49.1% customer satisfaction, indicating it's not bad but not consistently great. Many rave about the delicious teriyaki sauce, well-prepared chicken, and a great variety of options. Customers often enjoy the flavor and good food preparation, with 81 positive remarks.
On the flip side, a significant number of diners, 77 to be exact, have voiced concerns about inconsistent food portions, especially the chicken, which can sometimes be dry, burnt, or bland. Issues with hard rice, unseasoned veggies, and a general decline in food quality have also been noted, suggesting some dishes might miss the mark.
Food
165
Reviews
49%
Satisfaction
77
negative
7
neutral
81
positive
Rating distribution
What people like
- Delicious teriyaki sauce
- Great flavor variety
- Good food preparation
What people don't like
- Small food portions
- Dry or burnt chicken
- Inconsistent food quality
Often praised
- foodI always get a small bowl with extra zucchini, and the Teriyaki sauce is so good. The food was very fresh and served hot (steam, not spice). I highly recommend getting a couple of extra Teriyaki sauce servings!
- chickenThe chicken was perfectly grilled, very delicious
- spicy chickenWhile I have a location near me, this one on Sahara Pavilion was far superior and truly DELICIOUS! I ordered the 2 protein bowl with steak and spicy chicken, and the noodles were perfectly made! I highly recommend you try it out!
- veggiesthe veggies were perfectly cooked
- chicken teriyaki bowlchicken teriyaki bowl is amazing
- food qualitythis one on Sahara Pavilion was DELICIOUS!
- saucetempura shrimp with the sauce it's yummy
- Chicken Breast bowlChicken Breast bowl... was perfect!!
- FoodFood:5
- Madness SauceThe Madness Sauce!! It’s flavorful with a hard kick
Frequently criticized
- chickenThis spot offers a good flavor and is a convenient option for lunch or dinner when you don't want to cook. The food is generally prepared very well, though there are occasional minor exceptions like dry chicken or hard rice. I do miss their macaroni salad!
- foodOn a positive note, the restroom was clean and the music was good. However, these positives were not enough to compensate for the terrible food and service. I felt ripped off and should have gone to El Pollo Loco across the street for a much cheaper meal.
- riceThis spot offers a good flavor and is a convenient option for lunch or dinner when you don't want to cook. The food is generally prepared very well, though there are occasional minor exceptions like dry chicken or hard rice. I do miss their macaroni salad!
- veggiesI received one wrong entree, and the food quality was poor. The rice was hard and old, the teriyaki was burnt, the tofu was rubbery, and the veggies were underdone and cold.
- food qualitythe food quality of steak has really declined
- sauceput no sauce on it I'm pretty diabetic they pour a lot of sauce
- FoodFood:1
- chicken katsuserve chicken katsu please serve it fresh and not old
- pieces of chickenMy experience at this restaurant was disappointing due to the horrible serving sizes. I received only 4 little pieces of chicken in my bowl, which meant I essentially paid for a bowl of rice and veggies. I don’t recommend this location.
- portionsportions are definitely not up to par
Overall, the food here offers a mixed experience. If youre craving classic teriyaki dishes and appreciate good flavor, it could be a decent option. However, be prepared for potential inconsistencies in portion sizes and food quality, as its not always a guaranteed hit.
Service (4.4 out of 10)
mentioned by 74% of the guests
When it comes to service, many customers (61 opinions) have highlighted the friendly staff and great customer service, often praising the fast and efficiency of handling orders. Specific individuals like Eduardo and Eric were noted for their kindness and attention, making guests feel genuinely welcomed. However, the overall service experience appears to be quite inconsistent, with a score of 4.4 (average) and customer satisfaction at a poor 35.9%.
A larger number of concerns (105 opinions) frequently mentioned rude staff, excessive wait times, and poor communication, particularly regarding food delivery and order accuracy. Lack of management was also a recurring issue.
Service
170
Reviews
35%
Satisfaction
105
negative
4
neutral
61
positive
Rating distribution
What people like
- Friendly, helpful staff
- Fast, efficient service
- Attentive to detail
What people don't like
- Rude, unhelpful staff
- Excessive wait times
- Order accuracy issues
Often praised
- servicenever had any problems with the service
- staffI’ve visited this Teriyaki Madness restaurant several times, and every single time I’ve interacted with Eduardo or Alejandra, they’ve been incredibly sweet and professional. They greet people warmly, explain menu items when needed, and always handle orders with care.
- customer serviceMy experience at this restaurant was fantastic! The establishment was very clean, and the customer service was on point. This was my first time eating here, and I will definitely be returning due to the fast and efficiency of my order.
- ServiceService:4
- cashierthe cashier was really nice and helpful
- wait timeWait time for the food is also pretty low
- Eduardohe’s really sweet
- EricThank you Eric
- KellyKelly is the best
- attentionIt’s that extra bit of effort that sets them apart. If every cashier had their level of kindness and attention, eating out would be a lot more enjoyable. I will keep coming back to this Teriyaki Madness.
Frequently criticized
- serviceMy experience at this restaurant was marked by terrible service. The staff who took our orders were extremely rude.
- customer serviceThey simply didn't bother answering the phone. Consequently, I'm now charged for nothing because this store failed to provide basic customer service. While I acknowledge it was my fault for not catching the wrong location earlier, this specific store is wrong for having no employees available to answer a phone call for assistance.
- cashierMy experience at this restaurant was disappointing. The cashier was very angry. When I told her the chicken was burnt, she did nothing and didn't seem to care.
- managerThe service was bad; the lady rolled her eyes at every word I spoke, took my card out of my hand very aggressively, and got my order wrong. I tried to call to speak to a manager, but she refused. I will not go back again.
- staffthe staff seems to seriously dislike their job
- waiting timeMy experience at this restaurant was horrible. I had to wait almost 50 minutes for my order, even though I had ordered online and arrived 25 minutes after placing the order. To make matters worse, I paid extra for more food but only received 3 pieces of chicken.
- orderHowever, this specific location is one I will never return to. The service was bad; the lady rolled her eyes at every word I spoke, took my card out of my hand very aggressively, and got my order wrong. I tried to call to speak to a manager, but she refused.
- card paymentwhat kind of place doesn't allow you to swipe your card?
- food preparationI called in an order and stayed 15 minutes away. When I arrived, my food had not even started to get prepared, so I had to wait another 15 minutes for my food.
- order accuracyOne of the kitchen staff was bringing other delayed orders out to customers and I had to ask them to find mine. He brought me a bag with just half my order in it. They had made the bowl I ordered and tied the bag shut without ever making the pot stickers.
You might encounter genuinely friendly and efficient service if you're lucky, but be prepared for potential frustrations. The service quality is a mixed bag, so manage your expectations for a smooth experience.
Ambience (6.1 out of 10)
mentioned by 21% of the guests
Alright, lets talk about the vibe! The ambience here gets an average score of 6.1, with customer satisfaction sitting at a mixed 55.6%. Many folks really appreciate the cleanliness, especially the `restroom` and `dining room` being spotless.
Youll often find the `music` to be good, contributing to a warm and inviting `atmosphere`, making for a pleasant visit overall, according to 15 positive remarks. However, it's not all sunshine and roses, as 9 negative comments point out. Some found the `atmosphere` quite `gloomy`, with issues like `loud rap music` playing.
There were also concerns about the `place` being `small` and having a `bad smell`, alongside specific cleanliness problems like `mold` in the `soda machine`. These points certainly contribute to the mixed customer satisfaction across 27 total opinions.
Ambience
27
Reviews
55%
Satisfaction
9
negative
3
neutral
15
positive
Rating distribution
What people like
- Clean restrooms
- Good music
- Inviting atmosphere
What people don't like
- Loud music
- Bad smells
- Aggressive dogs
Often praised
- atmospherecreate a warm and inviting atmosphere
- cleanlinessMy experience at this restaurant was fantastic! The spot was super clean, and the ladies working were so on point with everything. The food was great too.
- AtmosphereAtmosphere:5
- StoreStore was clean
- bathroom cleanlinessnever worry about a dirty bathroom
- dining roomDining room is always clean and presentable
- free parking lotParking options:Free parking lot
- musicthe music was good
- parking spaceParking space:Plenty of parking
- restauranttheir customer service and restaurant are superb
Frequently criticized
- aggressive dogsaggressive dogs that bark to whoever comes through the door
- atmospherethe atmosphere is very gloomy
- bad smellvery bad smell outside and inside
- bathroomsbathtooms you need you be escorted to
- dirt floatingMy experience at this restaurant was unfortunately marred by a significant cleanliness issue. The soda machine had mold in it, and I observed visible bits of dirt floating around in my soda. This was a very unpleasant discovery.
- loud rap musicloud rap music with explicit lyrics should definitely NOT be playing
- placethe place is small
- smelland smells
- soda machinesoda machine has mold in it
So, if a clean spot with good music is high on your list and you don't mind a potentially smaller space, you might find the ambience acceptable. However, be aware of possible issues with loud music, unpleasant smells, or even aggressive dogs that could detract from your experience.
Value (3.4 out of 10)
mentioned by 17% of the guests
When it comes to value, some folks appreciate the perks, with 4 positive remarks highlighting good coupons and the chance to earn free food through their app. They also noted that portions are often proportionate to the pricing, suggesting that some customers find the cost fair for what they receive. However, the overall sentiment leans heavily towards disappointment, with a low score of 3.4 and customer satisfaction at a mere 19%.
Out of 21 total comments, a significant 16 expressed concerns about the price, finding it expensive and feeling they had to charge too much money. Many felt the value wasn't up to par, indicating a need for improvement.
Value
21
Reviews
19%
Satisfaction
16
negative
1
neutral
4
positive
Rating distribution
What people like
- Good coupons
- Earn free food
- Fair portions
What people don't like
- Prices too high
- Hidden charges
- Feels ripped off
Often praised
- couponshave good coupons
- free foodearn free food by ordering thru the app
- portionsPortions proportionate to cost
- pricingEvery other Teriyaki Madness is straight with you
Frequently criticized
- expensiveIt’s too expensive
- pricefor $14 and theres a number of places i can suggest where you wont spend $80 on a family of 4
- $50now I'm out $50
- Price per personnot up to par with what you’re paying
- chargethey have to charge that’s sad
- corrupt practiceCorrupt practice
- couponcouldn't get a bigger bowl ... and get the regular bowl for free with my coupon
- extra bowlI came into the store for lunch and was charged for an extra bowl that I didn’t order. While I was eating my food, I found a grilled hair on the chicken.
- hidden chargescharge extra without telling you
- moneyI'm out money unfortunately
If youre on a tight budget, this spot might leave you feeling short-changed, as many find the pricing quite steep. While there are ways to save with coupons, be prepared for potentially higher costs if youre not careful.
How are the prices at Teriyaki Madness?
You’re looking at roughly $19 per person – reported by 51 diners. That puts it in the $11–$20 category. For a Fusion Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the price distribution, most guests are spending in the $11–$20 range, showing a clear cluster around this average, with just a few venturing into higher price points.
Here’s a quick look at what guests spend per person, based on the latest 51 reviews.
How this restaurant’s value stacks up against similar spots in Las Vegas.
Considering it’s a Fusion Restaurant in Las Vegas, we think the pricing feels quite fair. It offers a good mid-range option without breaking the bank.
Customer Reviews: what people think about Teriyaki Madness
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Great Food, Good Service, Low Wait
My experience at this restaurant was largely positive. The food was great, and the service was generally good. A significant plus was the low wait time for the food.
- food9
- service8
- wait time9
Price per Person
- $1–$10
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Teriyaki Chicken Fried Rice!
As a newcomer to the area, I was unsure where to eat. After getting my car's oil changed, I walked a block and spotted several food options. I'm so glad we chose Teriyaki Madness!
We both ordered the teriyaki chicken fried rice bowl, and it was absolutely delicious. The bowl had just the right amount of broccoli and veggies, and the chicken had a great taste with perfect grill marks. The teriyaki sauce was also delicious!
The store was clean, and the staff was very nice and helpful.
- teriyaki chicken fried rice bowl10
- broccoli and veggies8
- chicken9
Visit Type
- Casual Outing
Service Type
- Dine-in
9
Great Comeback with Excellent Service!
My experience at this restaurant was a significant improvement from my previous visit. I hadn't been happy a long time ago, but I decided to give it another shot. The restaurant now has new employees, and the service provided by Sulema was outstanding.
I would rate the service 10 stars!
- service10
- new employees9
Visit Type
- Quick Meal
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
2
Bad Smell and Stomachaches
My experience at this restaurant was disappointing. While the service was really nice, there was a very bad smell outside and inside the establishment. Unfortunately, after eating our bowls here, both my companion and I experienced bad stomachaches.
- service8
- bad smell1
- stomachaches1
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
10
Exceptional Service at Teriyaki Madness
I’ve visited this Teriyaki Madness restaurant several times, and every single time I’ve interacted with Eduardo or Alejandra, they’ve been incredibly sweet and professional. They greet people warmly, explain menu items when needed, and always handle orders with care. Even when the restaurant gets busy, they never lose their polite attitude.
They pack orders carefully, check that everything is included, and make sure customers leave satisfied. It’s that extra bit of effort that sets them apart. If every cashier had their level of kindness and attention, eating out would be a lot more enjoyable.
I will keep coming back to this Teriyaki Madness. Those 2 make a great team together.
- staff10
- menu items9
- orders9
What Teriyaki Madness offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Has changing table(s)
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Vegan options
- Healthy options
- Vegetarian options
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Delivery
- No-contact delivery
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed outside
Parking
- Usually plenty of parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
- Quiet
FAQs
Does Teriyaki Madness in Las Vegas offer accessible dining options?
Yes, you’ll find a fully wheelchair accessible entrance, parking lot, seating, and restroom at this Las Vegas location. They also provide various service options including dine-in, takeout, and no-contact delivery for your convenience.
What kind of dietary and family-friendly options are available at Teriyaki Madness?
Teriyaki Madness caters to various dietary needs with healthy, vegan, and vegetarian options. For families, you’ll appreciate the kids’ menu, high chairs, and changing tables, making it a great spot for dining with children.
What is the overall customer sentiment for Teriyaki Madness?
Teriyaki Madness has a `Restaurant Score` of 5 and a `Customer Satisfaction` of 42%, indicating a mixed experience. While `Food` (5.6) and `Ambience` (6.1) are average, `Service` (4.4) and especially `Value` (3.4) often fall short for customers.
What do customers appreciate most about Teriyaki Madness?
Many customers praise the `fresh` and `hot` food, particularly the grilled chicken and flavorful sauces. The `staff` are often described as `sweet` and `professional`, contributing to a positive experience.
What are the main concerns customers have about Teriyaki Madness?
Key concerns include the perception of `expensive` pricing and `small portions`. Some also report `inconsistent service` and occasional `cleanliness` issues, such as mold in soda machines.