Highlights
- Great coffee
- Great tea selection
Reviews
Satisfaction
The café Starbucks in Seattle’s vibrant Laurelhurst neighborhood is your go-to spot for an exceptional coffee experience. You’ll find this casual and trendy cafe at 4800 Sand Point Way NE, offering a perfect escape.
Whether you’re starting your day or need a quick pick-me-up, you can count on their great coffee. It’s a welcoming place where you can relax and enjoy the atmosphere.
Starbucks generally offers a welcoming spot, often praised for its friendly staff and a generally comfortable place to relax. Many find the coffee and food options, like their sandwiches with bacon and eggs, to be quite satisfying for a quick stop.
However, it’s not without its drawbacks. Some experiences point to occasional issues with service speed, especially for mobile order pick-up, and a few cleanliness concerns have been noted, such as a stray fly.
Reviews
Satisfaction
negative
neutral
positive
Overall, Starbucks registers a 6.4 on our scale, indicating an average experience, with customer satisfaction sitting at a mixed 59%. This assessment is drawn from 61 customer observations, comprising 36 positive and 17 negative remarks, giving us a balanced view.
Looking closer, Food (6.6) and Service (6.6) both perform adequately, suggesting a consistent offering in these areas. The Ambience (6.1) is also considered average, providing a functional setting.
However, Value (2) stands out as a significant area for improvement, indicating that many feel the pricing doesn’t quite align with the offering.
If you’re seeking a reliable spot for a quick coffee or a comfortable place to unwind, Starbucks often delivers on its core offerings. The Recommendation Score of 6.6 suggests it’s a generally acceptable choice, particularly if you prioritize convenience and a pleasant atmosphere.
However, be mindful of the perceived value, as it’s a common point of contention. While the staff and food are often well-regarded, occasional service delays or cleanliness issues might temper expectations, especially during busy periods.
When it comes to food, many guests are quite pleased, with 12 positive remarks. They rave about the delicious variety, praising sandwiches with bacon and eggs, tasty wraps, and a selection of candies and bread. The coffee and other cold drinks also get a lot of love, often described as picture perfect and amazing.
While customer satisfaction is a mixed 63.2%, the food topic itself earns an average 6.6. However, there are a few areas that could use some attention, with 5 negative comments surfacing. Some experiences mention unfortunate incidents like a fly in the water, while others point to issues with coffee preparation, specifically struggling to pull a clean shot or steaming milk without burning it or creating excessive foam.
It seems consistency in drink quality could be improved.
Reviews
Satisfaction
negative
neutral
positive
So, should you go? If youre looking for a good variety of sandwiches, wraps, and delicious coffee, youll likely find something to enjoy. However, be mindful that some drink preparations might be inconsistent, so manage your expectations there.
The service here often shines, with 15 positive remarks out of 27 total opinions celebrating the team. Customers frequently commend the friendly staff for being kind and accommodating, often describing the baristas as efficient and great people. This positive feedback contributes to a 55.6% customer satisfaction, indicating a mixed but generally favorable impression.
However, there are also 8 negative remarks that highlight some bumps in the road. Issues arose with some staff member interactions, including talking loudly and rudely and even gossip about your coworkers. Concerns about slow service and a less-than-ideal attitude from a barista also surfaced.
This brings the overall service score to an average 6.6, suggesting there's room for more consistent excellence.
Reviews
Satisfaction
negative
neutral
positive
Overall, service here is a bit of a mixed bag. Youll likely find friendly and efficient staff, but be aware that some visits might encounter slower service or less attentive interactions. If youre in a hurry, you might be disappointed, but generally, it's worth a try.
When it comes to ambience, this spot offers a generally pleasant experience. Many folks rave about the comfy seats and the welcoming atmosphere, often noting it as a nice large location with plenty of places to sit. With an average score of 6.1 and a mixed customer satisfaction of 64.3% across 14 opinions, it's clear there are some good vibes, highlighted by 9 positive remarks.
However, not everything is perfect. A few guests were quite bothered by a HUGE fly inside, which understandably raised concerns about it not being a sanitary coffee place and the potential for disgusting fly germs. These 3 negative comments point to a significant cleanliness issue that needs addressing.
Reviews
Satisfaction
negative
neutral
positive
If youre looking for a generally comfortable and spacious spot to relax, especially with its welcoming vibe, its worth a visit. However, be aware that some past experiences have flagged significant cleanliness issues, particularly concerning pests. If you're sensitive to such things, you might want to proceed with caution.
When it comes to value, theres unfortunately not much positive to report here. With a 2 score, its clear this aspect is struggling, and customer satisfaction sits at a very low 0%, indicating significant disappointment. Based on the single opinion we have, there are no glowing remarks about what you get for your money.
The main concern revolves around a gift card issue, where one customer felt they were given a gave me a $4 dollar gift card. YIKES! .
This suggests that the perceived value or compensation offered was far from satisfactory, leaving a strong impression of poor value.
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Satisfaction
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neutral
positive
If you're looking for good value, this might not be the place for you. The feedback strongly suggests that what you get for your money, especially concerning gift cards, is a significant letdown. You might want to manage your expectations or look elsewhere if value is a top priority.
You’re looking at roughly 13 per person – reported by 2 diners. That puts it in the $11–$20 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the few prices reported, we see one in the $1–$10 range and another in the $11–$20 range. This shows a bit of a spread across the more affordable options, with the average of 13 landing squarely in the mid-range. Just a heads-up, this is based on limited data, but it gives us a good initial feel!
Here’s a quick look at what guests spend per person, based on the latest 2 reviews. Keep in mind, this data is limited but gives a good indication!
How this Cafe’s value for money compares to similar spots in Seattle.
Overall, for a Cafe in Seattle, we think the pricing feels quite fair. Its a good spot if youre looking for a mid-range option that won’t break the bank.