Highlights
- Great coffee
- Fireplace
- Great tea selection
oChef » Starbucks – Seattle
Starbucks - Seattle
Photo from Starbucks
Starbucks at a glance
Seattle Canterbury
- ☕ Café
$$
Price per Person $11–$20
mentioned by 36 of the guests
#710 out of 858 places to eat in Seattle
#74 Café out of 84 in Seattle
Good
6.3 out of 10
Food
Service
Ambience
Value
196
Reviews
59.7%
Satisfaction
Often praised
- Cozy atmosphere
- Friendly service
- Consistent coffee
Frequently criticized
- High prices
- Inconsistent drinks
- Cleanliness issues
The café Starbucks in Seattle’s vibrant Canterbury neighborhood offers you a welcoming spot to relax and recharge. You’ll find a cozy and casual atmosphere perfect for a quick bite or a leisurely coffee break.
Known for its great coffee, this popular cafe provides a comfortable setting where you can enjoy a moment to yourself or catch up with friends. It’s a go-to destination for many looking for quality beverages and a friendly vibe.
Overview: Introducting Starbucks
Starbucks often delivers a familiar experience, with many appreciating its consistent coffee and the generally friendly staff who aim to please. While often a reliable spot for a quick drink, some experiences highlight inconsistencies in drink preparation, which can be a minor drawback.
The atmosphere can be a real draw, offering a cozy atmosphere with ample seating for various needs, including studying or socializing. However, some patrons note concerns about the premium price and occasional lapses in maintaining a tidy environment.
Good
6.3
out of 10
196
Reviews
59.7%
Satisfaction
69
negative
10
neutral
117
positive
Looking at the numbers, Starbucks holds an overall score of 6.3, placing it squarely in the average range, with customer satisfaction at a 59.7% mixed rating. This assessment comes from 196 customer comments, with 117 positive remarks balancing out 69 negative ones.
Patrons particularly appreciate the inviting Ambience (7.3), often highlighting comfortable seating and a pleasant environment. The Service (5.9) also generally performs well, with many commending the staff’s politeness.
However, the experience isn’t uniformly strong across the board. While the Food (5.6) receives an average score, some specific drink preparations and food items draw criticism.
The most notable area for improvement is Value (3.8), where customers frequently express concerns about pricing relative to the overall offering. This suggests a mixed bag, where strong points like atmosphere and service are somewhat tempered by perceptions of cost and occasional product inconsistencies.
What people like
- Inviting, cozy atmosphere
- Friendly, attentive service
- Consistent coffee quality
What people don't like
- Premium price perception
- Inconsistent drink preparation
- Occasional cleanliness issues
With a recommendation score of 6.4, Starbucks remains a reliable choice for a familiar coffee experience and a comfortable spot to relax or work. It generally delivers on its promise of a pleasant atmosphere and efficient service, making it a solid option for many.
However, if you’re particularly sensitive to pricing or have very specific expectations for certain food and drink items, you might find the experience a bit inconsistent. It’s a place that often satisfies, but it’s worth managing expectations regarding value and occasional product variations.
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Verdict: Our expert take on Starbucks
Food (5.6 out of 10)
mentioned by 62% of the guests
When it comes to food and drinks, theres a definite buzz around the variety of drinks and foods available, with many customers praising the good food selection and the consistent quality of Starbucks coffee. People often highlight the amazing drinks and the overall pleasant experience. With 19 positive observations out of 44 total, its clear theres appreciation, even if the overall score for food sits at an average 5.6.
However, its not all smooth sailing, as a significant number of customers have voiced concerns. There are specific complaints about vanilla latte consistency, issues with bad espresso, and general dissatisfaction with food quality. Some also noted weak drinks and items not being as ordered.
With 18 negative observations, customer satisfaction for food is currently mixed at 43.2%, indicating there's certainly room for improvement.
Food
44
Reviews
43%
Satisfaction
18
negative
7
neutral
19
positive
Rating distribution
What people like
- Wide drink variety
- Good food selection
- Delicious Starbucks coffee
What people don't like
- Inconsistent drink quality
- Poor espresso taste
- Missing food items
Often praised
- foodI enjoy Starbucks coffee, finding it consistent and a good company that treats its workers well, unlike some others who prefer Peet's which I find too strong. The service and atmosphere were both rated a 5 out of 5, and the food also received a perfect score.
- Starbucks coffeeIt's a big place with a fireplace where you can sit and get cozy. I enjoyed their delicious Starbucks coffee. The associates were really polite and quick at service.
- drinksMy experience at this restaurant was incredibly positive, largely due to the super chill location and the exceptional service. Nick, my server, was fantastic, recommending healthy & vibrant drinks and even making a custom one for me. Ashley also contributed to the welcoming atmosphere with her "Be curious, not judgmental" vibe.
- FoodThe food was also very good
- amazing drinksStarbucks has amazing drinks
- bitter coffeeIf you like Starbucks bitter coffee, this is a very nice place
- coffeethank you for the coffee was good as always
- coffee optionNice coffee option
- good food selectiongood food selection and outdoor sidewalk seating
- latteMy go-to Starbucks ☕ always provides wonderful customer service and attentiveness. Most importantly, they always get my latte 💯% right.
Frequently criticized
- coffeeEvery time I come over and ask for a vanilla latte, I get the same taste of milk and vanilla syrup with no coffee at all, and that’s ridiculous. It always happens on the vanilla latte.
- drinksMost of the drinks I never feel like finishing cause they're simply not that good.
- banana breadI asked for banana bread, and it was missed entirely.
- breakfast sandwichbreakfast sandwich I ordered was missing half the bun
- cappuccinowhat I got was just full foam, completely off.
- espressothe espresso was bad!
- foodFood:2
- food qualityfood was over priced for the quality
- icego heavy on the ice
- kids sizeshe gave us a kids size
If you're looking for a reliable Starbucks coffee and a good selection of snacks, you might find something to enjoy here. However, be aware that consistency can be an issue, especially with specialty drinks and food quality, so manage your expectations.
Service (5.9 out of 10)
mentioned by 79% of the guests
When it comes to service, it's a bit of a mixed bag here, with a score of 5.9 and customer satisfaction at 51.4%. Based on 74 opinions, 38 were positive, highlighting friendly staff, attentiveness, and fast service. Many customers praised the employees for being lovely, helpful, and quick, often making their experience excellent.
However, 34 negative comments point to some significant issues. Customers reported frustratingly long wait times, rude service, and frequent mistakes with orders. There were also mentions of poor management and an overall slow pace, suggesting that consistency in service can be a real challenge.
Service
74
Reviews
51%
Satisfaction
34
negative
2
neutral
38
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Attentive employees
What people don't like
- Long wait times
- Rude staff
- Incorrect orders
Often praised
- serviceMy experience at this restaurant was excellent. I love coming here for the food, atmosphere, and good service. I've been a patron for years and will continue to do so.
- staffThe managers seem to pick wonderful people who all seem so happy. The service was excellent, and the staff were incredibly friendly and attentive.
- baristasBatistas are wonderful and always very friendly tho.
- employeesEvery employee who works at this location is always lovely, helpful, and friendly
- AaronI really loved this Starbucks! I came today for a quick drink and the staff were very friendly and nice, especially Aaron. I really enjoyed it!
- ServiceThe service was excellent
- associatesassociates are really polite
- attentivenessMy go-to Starbucks ☕ always provides wonderful customer service and attentiveness. Most importantly, they always get my latte 💯% right.
- attitudeattitude by the staff
- baristaIt is a very nice facility. The most recent time I went, the barista complimented my name. I experienced kind staff and good service.
Frequently criticized
- servicehad to go to the pick up counter 4 separate times
- Gold star memberI’m a gold star member so this is disappointing
- add-onsadd-ons that I paid for via the mobile app
- attitude problemthere was a big attitude problem
- baristaThe barista who made my cappuccino was rude and dismissive.
- counterreached the counter and was asked to go to the end of the other line
- customer serviceThis location used to have great customer service, but unfortunately, that seems to have changed.
- drinks have not been filleddrinks have not been filled to the top
- early closuresThey close early, close indoors seating. All without any heads up
- employerThe staff were really friendly, which made for a pleasant visit. Although their employer needs to stop union busting, the service here was excellent.
If youre looking for consistently excellent service, you might find it hit or miss here. While many appreciate the friendly and quick staff, be prepared for potential long waits or occasional order mix-ups. Its worth a try if youre patient, but dont expect perfection every time.
Ambience (7.3 out of 10)
mentioned by 71% of the guests
When it comes to ambience, this spot generally hits the mark! Many customers rave about the inviting atmosphere, with 59 positive remarks out of 73 total. Youll find lots of seating options, often described as spacious and even pet friendly, making it a truly welcoming environment.
The overall score for ambience is a solid 7.3, and customer satisfaction sits at a good 80.8%. However, its not without its quirks. A smaller number of 13 comments point out that it can get crowded at times, and some have noted cleanliness issues like straw wrappers on the floor.
There were also mentions of loud volume and occasional lack of indoor seating, suggesting there's a bit of room for improvement in managing the space during busy periods.
Ambience
73
Reviews
80%
Satisfaction
13
negative
1
neutral
59
positive
Rating distribution
What people like
- Spacious, cozy seating
- Pet-friendly atmosphere
- Great location
What people don't like
- Can get crowded
- Cleanliness issues
- Loud volume
Often praised
- atmosphereThe service and atmosphere were both rated a 5
- seatingMy experience at this Starbucks was exceptional, making it one of my top three in the city. The location is beautiful, and the store itself is spacious with a lot of very inviting seating. I appreciated the presence of a fireplace and multiple living room-type setups, along with ample seating perfect for studying or work.
- locationThe location is beautiful
- storethe store itself was spacious
- fireplacefireplace where you can sit and get cozy
- outside seatingoutside seating that's terrific on a nice, sunny day
- parking spaceThe associates were really polite and quick at service. They also have clean restrooms and decent parking space.
- Atmospherethe atmosphere was top-notch
- StarbucksBest Starbucks I've ever seen
- Starbucks locationA cozy Starbucks location.
Frequently criticized
- indoor seatingclosed indoor seating. All without any heads up
- cleaningwish they would clean or incentivise customers to pickup after themselves cuz messes do get left behind and chairs get sticky.
- crowdedCan get very crowded at times
- customersThe customers are a little smuggy.
- garbage cangarbage can inside was so full
- morningshe can ruin your morning
- napkinsThere was no sign indicating where the line started. Additionally, the place was very dirty, with straw wrappers and napkins on the floor. I hope Starbucks holds itself to better standards.
- placeThere was no sign indicating where the line started. Additionally, the place was very dirty, with straw wrappers and napkins on the floor. I hope Starbucks holds itself to better standards.
- public restroomspolitely told that they don’t have public restrooms
- signno sign that states line starts here
If you're looking for a generally pleasant and spacious spot to relax or work, especially if you have a furry friend, this place is definitely worth checking out. Just be prepared that it might get a bit busy or need a quick tidy-up during peak hours.
Value (3.8 out of 10)
mentioned by 10% of the guests
Looking at the value, a few customers found a silver lining, noting that the drinks and food were surprisingly not as expensive as they had expected. This positive sentiment, however, is based on just 1 out of 5 comments. However, the overall picture for value is quite challenging.
With a poor score of 3.8 and customer satisfaction at a low 20%, its clear theres room for improvement. Many of the 4 negative comments highlight issues like difficult parking, food being overpriced for its quality, and a general feeling of paying a premium price without the expected experience.
Value
5
Reviews
20%
Satisfaction
4
negative
0
neutral
1
positive
Rating distribution
What people like
- Affordable drinks, food
What people don't like
- Difficult parking
- Food quality overpriced
- Premium price issues
Often praised
- drinks and foodexpected the drinks and food to be more expensive, but luckily, it wasn't
Frequently criticized
- priceCome on, guys! If I'm going to spend $8 on a latte, at least let me sit down for 30 minutes and enjoy it.
- Parking spaceSomewhat difficult to find parking
- premium priceStarbucks charges a premium price
If you're considering this spot, be prepared for a potentially steep price tag, especially given the quality and limited amenities like seating. While some found the drinks and food surprisingly affordable, the overall consensus points to value being a significant concern, with parking also adding to the hassle.
How are the prices at Starbucks?
You’re looking at roughly 11 per person – reported by 36 diners. That puts it in the $11–$20 category. For a Cafe in Seattle, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, we see a nice mix: while the average is 11, a good portion of guests find options in the $1–$10 range, alongside those who spend a bit more.
Here’s a quick look at what guests spend per person, based on the latest 36 reviews.
Comparing the value for money at this Cafe to similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Cafe in Seattle. It offers good value, especially with options available for different budgets.
Customer Reviews: what people think about Starbucks
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Moderate
7
Espresso Disappointing, Service & Atmosphere Stellar
I usually visit Starbucks for a cappuccino with soy milk, but for this review, I decided to try an espresso. Unfortunately, the espresso was bad. On a brighter note, the service was fantastic, and the atmosphere was beautiful.
- service5
- atmosphere4
- espresso2
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Moderate (16–30 min.)
5
Atmosphere Great, Service Slipping
My experience at this restaurant was a mixed bag. The atmosphere was nice, earning a 4 out of 5. However, the service seems to be slipping, which I've rated a 3 out of 5.
This is likely because they are processing about 80% online orders in the morning. You might find yourself standing at the counter for a few minutes, contemplating if you should have used the app instead. The food received a rating of 2 out of 5.
- atmosphere8
- online orders6
- service3
- food2
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Vanilla Latte Lacks Coffee Flavor
Every time I come over and ask for a vanilla latte, I get the same taste of milk and vanilla syrup with no coffee at all, and that’s ridiculous. It always happens on the vanilla latte. I hope they learn how to make it.
- vanilla latte2
- coffee1
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Breakfast
3
Disappointing Service and Incorrect Order
As a local who frequents this Starbucks, my experience on Friday morning, July 25th, was quite disappointing. The barista was rude and dismissive. Despite being from Italy and knowing what a proper cappuccino should be, I received a drink that was entirely foam, not the wet cappuccino I requested.
When I politely asked for it to be remade, the barista refused. To add to the issues, my food order was incorrect; the banana bread I asked for was completely missed. This location's once great customer service seems to have declined, and I'm unsure if I'll return.
- barista2
- cappuccino3
- wet cappuccino3
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
9
A Taste of the Original Starbucks Spirit
I'm so happy this Starbucks still exists! It truly captures the spirit of the original version, the one that made me fall in love with this coffee house chain. It's a place where you genuinely like to be.
- spirit of the original version9
- place to be9
What Starbucks offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Solo dining
- Lunch
- Breakfast
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Quick bite
- Wine
- Coffee
- Beer
- Small plates
- Organic dishes
- Alcohol
Dining options
- Breakfast
- Brunch
- Dessert
- Seating
- Lunch
Service Options
- Drive-through
- Delivery
- Takeout
- Curbside pickup
- Dine-in
- Outdoor seating
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of atmosphere and dining options does Starbucks in Canterbury offer?
You can expect a cozy, casual, and trendy atmosphere at this Starbucks location. It’s an ideal spot for breakfast, brunch, lunch, or dessert, with comfortable seating available. Outdoor seating is also an option, allowing you to soak in the Canterbury neighborhood vibe.
What convenient services and accessibility features are available at this Starbucks?
This Starbucks offers convenient services like drive-through, delivery, takeout, curbside pickup, and dine-in. You’ll find ample parking with free street parking and a free parking lot. It’s also fully accessible, featuring a wheelchair accessible entrance, parking lot, seating, and restroom for your comfort.
How does Starbucks generally rate with customers?
Starbucks receives an overall score of 6.3 out of 10. Customers particularly appreciate the Ambience (7.3) and Service (5.9), while Food (5.6) is average, and Value (3.8) is often a concern.
What do customers enjoy most about the Starbucks experience?
Many customers highlight the inviting and cozy atmosphere, often mentioning spacious seating, fireplaces, and good spots for studying. The friendly and attentive service from the staff is also frequently praised.
Are there any common complaints or areas for improvement at Starbucks?
Some patrons express concerns about the premium price perception and occasional inconsistent drink preparation, such as lattes tasting like milk or missing ingredients. Cleanliness issues are also sometimes noted.