Highlights
- Great coffee
- Great tea selection
oChef » Starbucks – Seattle
Starbucks - Seattle
Photo from Starbucks
Starbucks at a glance
Seattle First Hill
- ☕ Café
$$
Price per Person $21–$30
mentioned by 9 of the guests
#363 out of 858 places to eat in Seattle
#36 Café out of 84 in Seattle
Good
7.7 out of 10
Food
Service
Ambience
Value
90
Reviews
75.6%
Satisfaction
Often praised
- Friendly staff
- Comfortable ambiance
- Quality drinks
Frequently criticized
- Inconsistent drinks
- Unpleasant seating
- Long waits
The café Starbucks in Seattle’s vibrant First Hill neighborhood offers you a perfect spot to relax or grab a quick bite. Known for its great coffee, this casual and trendy establishment provides a welcoming atmosphere.
Whether you’re starting your day with breakfast or need a lunch break, you’ll find excellent options here, including vegetarian choices. It’s a convenient stop for a quality beverage and a moment of calm.
Overview: Introducting Starbucks
Starbucks offers a generally pleasant experience, with many appreciating the friendly baristas and the overall cozy atmosphere. Guests often find the drinks well-prepared and the food options satisfying, making it a reliable spot for a quick bite or a coffee break.
However, some visits can be less ideal, with occasional issues regarding drink preparation, like a burned taste in coffee or incorrect orders. The seating areas have also drawn criticism for cleanliness and comfort, sometimes impacting the otherwise welcoming vibe.
Good
7.7
out of 10
90
Reviews
75.6%
Satisfaction
19
negative
3
neutral
68
positive
Overall, Starbucks earns a solid 7.7, reflecting a generally positive experience for many patrons. This is supported by a good Customer Satisfaction rate of 75.6%, indicating that most visitors leave content.
These figures are drawn from 90 customer observations, with 68 positive remarks outweighing 19 negative ones, providing a clear picture of what to expect. Looking closer, Service stands out with a strong (7.9), often praised for its friendly and helpful staff.
The Ambience (7.6) also contributes positively, offering a comfortable and clean space. While Value (7.5) and Food (7.2) also score well, they suggest there might be slight room for enhancement in these areas compared to the top-performing aspects.
What people like
- Friendly, helpful staff
- Comfortable, clean atmosphere
- Delicious, well-made drinks
What people don't like
- Inconsistent drink quality
- Unpleasant seating environment
- Long waiting times
With a solid 7.5 recommendation score, Starbucks generally delivers a positive experience, especially if you value friendly service and a comfortable spot to relax. It’s a reliable choice for a well-made coffee and a pleasant atmosphere, making it a good option for your daily caffeine fix or a casual meet-up.
However, be mindful of potential inconsistencies in drink preparation and occasional issues with the seating area’s upkeep. If you’re in a rush, be prepared for possible waits.
Overall, it’s worth a visit, but managing expectations for peak times or specific drink orders can enhance your experience.
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Verdict: Our expert take on Starbucks
Food (7.2 out of 10)
mentioned by 48% of the guests
When it comes to the food and drinks here, youre looking at a pretty solid experience! With a good score of 7.2 and customer satisfaction sitting at a strong 70%, many folks are raving. Out of 20 total comments, 14 were positive, highlighting the different drinks, quality and consistency, and freshly roasted coffee as absolutely fantastic, with some even finding their favorite sandwich.
However, its not entirely without its hiccups. There were 5 negative remarks, mainly concerning specific drink issues. Some found a new drink to be too sweet, while others experienced problems with decaf coffee requests being overlooked, leading to caffeine intolerance issues.
A few also noted a burned taste in their espresso, suggesting it might have been pre-made.
Food
20
Reviews
70%
Satisfaction
5
negative
1
neutral
14
positive
Rating distribution
What people like
- Delicious, consistent drinks
- Freshly roasted coffee
- Food is really good
What people don't like
- Decaf orders mistaken
- Drinks too sweet
- Espresso tastes burned
Often praised
- drinksThe drinks were absolutely delicious and perfectly made
- foodThe food is really good.
- FoodFood:4
- Vietnamese Coffee replicationsuggested a Vietnamese Coffee replication
- coffee shopsthis place has been the best so far
- different drinksThere a lot of different drinks to choose.
- drinkThe baristas were the friendliest I've ever met. Sometimes, they even walk over and bring your drink to you if you're sitting. The service was a perfect 5/5, and the atmosphere was also rated a 5/5.
- everythingeverything was absolutely fantastic
- favorite sandwichher favorite sandwich
- free samplesgave us free samples
Frequently criticized
- Americanonoticed the burned taste immediately
- caffeine intoleranceemphasize the importance of making it decaf due to my caffeine intolerance
- decaf coffeemistakenly given caffeinated coffee
- espressopre-made the expresso and allowed it to sit on a burner too long
- new drinkdidn't end up liking because it was too sweet
Overall, if you're looking for a spot with a wide array of delicious and consistent drinks, this place is definitely worth a try. Just be sure to double-check your order if you have specific dietary needs, especially regarding decaf, to avoid any disappointment.
Service (7.9 out of 10)
mentioned by 92% of the guests
The service here truly shines, earning a solid score of 7.9, which indicates a good experience, and customer satisfaction sitting at a strong 76.6%. Many of the 36 positive comments highlight the friendly, knowledgeable staff who excel at recognizing customers, remembering orders, and providing quick, professional service with a positive attitude. However, it's not always perfect.
The 10 negative comments point to some inconsistencies, with concerns about staff knowledge, passive-aggressive responses, and occasional delays leading to longer waiting times. Some customers also felt shortcuts were taken, impacting the overall service quality.
Service
47
Reviews
76%
Satisfaction
10
negative
1
neutral
36
positive
Rating distribution
What people like
- Friendly, knowledgeable staff
- Personalized customer service
- Quick and professional
What people don't like
- Inconsistent staff knowledge
- Passive-aggressive responses
- Long waiting times
Often praised
- staffSavannah's and her coworkerses are Glad of Heart and consummate professionals.
- serviceReally appreciate the service
- employeesThe employees here are super friendly and helpful
- barista Maddieshe just made me a new one free of charge
- baristasFriendliest baristas I’ve ever met
- client knowledgeThey know their clients.
- coffee knowledgeThey know their coffee.
- communication skillsJane has exponential communication skills
- customer servicevery impressed with the customer service here
- excellent moodEveryone is always in an excellent mood
Frequently criticized
- closed on weekendsClosed on weekends though
- delayWhen asked about the delay
- medical helphad to seek medical help
- morning orderswe don’t serve orders... in order
- pastry bag labelwrote "ugly" on the other
- staff knowledgestaff seemed unsure of how to prepare the correct drinks
- staff responsestheir responses came across as passive-aggressive
- staffs responsestaffs response was ‘mobile orders’
- taking short cutNot good taking short cut
- waiting timeunless you have a half hour to burn
If you're looking for friendly, personalized service and quick coffee, this place is generally a great bet. While there might be an occasional hiccup with staff knowledge or waiting times, the overall experience is overwhelmingly positive and worth trying.
Ambience (7.6 out of 10)
mentioned by 56% of the guests
When it comes to the vibe, this place generally hits a good note, scoring a solid 7.6. In fact, customer satisfaction sits at a strong 81%! Many of the 17 positive remarks highlight the atmosphere as cozy, clean, and welcoming, often feeling like an oasis of calm.
Guests frequently praise the space, comfortable seating, and even the excellent air conditioning. On the flip side, 4 negative comments reveal some significant concerns. The seating area has been described as problematic, with mentions of homeless individuals and junkies creating an uncomfortable environment.
Some even noted dirty feet on the tables and mental patients loudly mumbling, which certainly detracts from the overall experience.
Ambience
21
Reviews
81%
Satisfaction
4
negative
0
neutral
17
positive
Rating distribution
What people like
- Cozy atmosphere
- Spacious interior
- Comfortable seating
What people don't like
- Homeless presence
- Unsanitary conditions
- Disruptive individuals
Often praised
- atmosphereThe atmosphere was cozy, clean, and welcoming
- StarbucksThis is my favorite Star Bucks of all the Starbuckses in all the land.
- Starbucks locationBest Starbucks location.
- big windowsMy experience at this Starbucks was quite pleasant. The atmosphere was enhanced by lots of big windows and comfortable seating. The air conditioning was excellent, making it a very comfortable place to be.
- comfortable seatingMy experience at this Starbucks was quite pleasant. The atmosphere was enhanced by lots of big windows and comfortable seating. The air conditioning was excellent, making it a very comfortable place to be.
- excellent air conditioningexcellent air conditioning
- favorite coffee shopdefinitely my favorite coffee shop
- indoor seatingwell spaced out in door seating
- interiorvery clean and organized in the interior
- oasis of calmThis place is an oasis of calm in the stress-laden city
Frequently criticized
- homelessHomeless handling the products in the cooler
- junkiesjunkies resting their dirty feet on the tables
- mental patientsThe mental patients loudly mumbling to themselves
- seating areathe seating area is a homeless camp
If you're seeking a generally pleasant and comfortable spot to relax, this place often delivers a good vibe. However, be aware that the atmosphere can sometimes be compromised by disruptive elements, so it might be a hit or miss depending on the day.
Value (7.5 out of 10)
mentioned by 8% of the guests
When it comes to value, theres a definite bright spot that customers appreciate! Specifically, the .55 refills on iced coffee really hit the mark, with one customer loving this fantastic deal. The overall score for value sits at a pretty solid 7.5, which is considered good, based on the 2 total opinions weve seen.
Interestingly, despite the good score, customer satisfaction is a bit more of a mixed bag at 50%. While there aren't any negative comments to dig into, this mixed satisfaction suggests that while some aspects are great, the overall value proposition might not resonate as strongly with everyone. This is based on a very small number of customer views.
Value
2
Reviews
50%
Satisfaction
0
negative
1
neutral
1
positive
Rating distribution
What people like
- Cheap iced coffee refills
What people don't like
Often praised
- .55 refills on iced coffeeI love their .55 refills on iced coffee
Frequently criticized
No complaints so far.
If youre a fan of iced coffee, youll likely find some excellent value here, especially with those cheap refills. However, with limited feedback and mixed overall satisfaction, it's hard to say if the value extends beyond that specific perk. Go for the coffee, but keep an open mind about other value aspects.
How are the prices at Starbucks?
You’re looking at roughly 21 per person – reported by 9 diners. That puts it in the $21–$30 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what others have spent, it seems theres quite a mix! While the average is 21, we see a good number of folks spending less, in the 1 – 20 $ range, and then theres even one diner who went for a much more premium experience in the $81–$90 bracket. So, prices arent all clustered together; theres a bit of everything.
Keep in mind, this is based on a small sample of 9 reviews, but it still gives us a good feel for the pricing.
Here’s a quick look at what guests spend per person, based on the latest 9 reviews. While the data is limited, it gives us a good indication of the price distribution.
See how this Cafe’s value for money stacks up against similar spots in Seattle.
Overall, for a Cafe, we think the pricing feels quite fair, especially with the variety of options available. You can likely find something to fit your budget, whether you’re looking for a quick, affordable bite or a more indulgent treat.
Customer Reviews: what people think about Starbucks
Price per Person
- $81–$90
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Wonderful Starbucks Experience!
I had such a wonderful experience at this Starbucks. The atmosphere was cozy, clean, and welcoming, perfect for a coffee break. The drinks were absolutely delicious and perfectly made, showcasing Starbucks' quality and consistency.
The staff was incredibly friendly and attentive, greeting me warmly and being patient, which made the entire visit enjoyable. Their positive attitude truly enhanced the experience. This is definitely one of the nicer Starbucks locations I've visited, and I'll happily come back again.
Highly recommend! 🥰❤️
- atmosphere10
- drinks10
- quality and consistency9
Visit Type
- Regular Visit
Group Size
- Solo
Service Type
- Dine-in
10
Early Starbucks Vibe at Met East
I just wanted to say thanks to the Met East team. This is the Starbucks that feels like early Starbucks. They are always greeting me, welcoming me, and remembering my orders.
I really appreciate the atmosphere and service.
- atmosphere10
- service10
- greeting10
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Best Starbucks, wish it was open weekends!
My experience at this Starbucks was fantastic! The staff were incredibly friendly and cheerful. It's the best Starbucks location I've visited.
My only wish is that they were open on the weekends too!
- staff10
- Starbucks location10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
9
Cozy Ski Lodge Vibe with Great Coffee
While a bit pricey, the experience at this restaurant was well worth it. The freshly roasted coffee was exceptional. The atmosphere felt like a ski lodge, with a fireplace and many comfy, grandpa-style chairs with armrests, creating a very nice ambiance.
The service was also excellent, rated 5 out of 5.
- freshly roasted coffee10
- atmosphere10
- service10
Service Type
- Dine-in
10
Absolutely Fantastic Experience!
My experience at the restaurant was absolutely fantastic! The staff was incredibly friendly and even gave us free samples. Overall, everything was absolutely fantastic.
- staff10
- free samples10
- everything10
What Starbucks offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Solo dining
- Breakfast
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Coffee
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Breakfast
- Brunch
- Dessert
- Seating
- Lunch
Service Options
- Drive-through
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Atmosphere
- Casual
- Trendy
FAQs
What accessibility features does Starbucks in First Hill, Seattle offer?
Starbucks in First Hill, Seattle ensures a comfortable visit for everyone. You’ll find a wheelchair accessible entrance, parking lot, seating, and restroom, making it easy for all guests to enjoy their coffee and quick bites in a welcoming environment.
Can I enjoy a meal at Starbucks in Seattle's First Hill, and what amenities are available?
Absolutely! Starbucks in First Hill offers various dining options including breakfast, brunch, lunch, and dessert with comfortable seating. You can also take advantage of amenities like free Wi-Fi and clean restrooms, perfect for a productive break or a casual meet-up.
What is the overall customer sentiment for Starbucks?
Starbucks holds a good overall score of 7.7, with Customer Satisfaction at 75.6%. Customers particularly appreciate the Service (7.9) and Ambience (7.6), while Value (7.5) and Food (7.2) also contribute positively to the experience.
What do customers enjoy most about Starbucks?
Many customers praise the friendly and helpful staff, often highlighting the “friendliest baristas” and their “excellent mood.” The comfortable and clean atmosphere, featuring “big windows and comfortable seating,” is also a frequent positive mention.
Are there any common complaints about Starbucks?
Some customers have reported issues with inconsistent drink quality, such as a “burned taste” or incorrect decaf orders. There are also concerns about the cleanliness and general state of the seating areas, with some describing them as less than ideal.