Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Split – San Francisco
Split - San Francisco
Photo from Split
Split at a glance
San Francisco Transbay
- 🍔 American Restaurant
$$
Price per Person $11–$20
mentioned by 28 of the guests
#2029 out of 2403 places to eat in San Francisco
#106 American Restaurant out of 121 in San Francisco
Good
6.4 out of 10
Food
Service
Ambience
Value
271
Reviews
60.9%
Satisfaction
Often praised
- Tasty food
- Comfortable setting
Frequently criticized
- High prices
- Hygiene issues
The restaurant Split is a trendy American restaurant nestled in San Francisco’s vibrant Transbay neighborhood. You’ll discover a welcoming spot known for its healthy options, perfect for a quick bite or a relaxed meal.
Whether you’re craving organic dishes or a fresh salad from the bar, Split offers a diverse menu to satisfy your palate, even late at night.
Overview: Introducting Split
Split offers a casual dining experience where the food often hits the mark, particularly their well-regarded crispy chicken sandwich and satisfying fries. Many appreciate the comfortable setting, noting it’s often not cramped.
However, some visits reveal concerns about cleanliness or a bustling atmosphere. While the friendly service is frequently highlighted for its efficiency, there are instances where orders can be incorrect or slow.
Guests also find the overall value to be a mixed bag, with some feeling the offerings are a bit overpriced for what you receive.
Good
6.4
out of 10
271
Reviews
60.9%
Satisfaction
87
negative
19
neutral
165
positive
Overall, Split garners a Restaurant Score of 6.4, placing it squarely in the average category, with Customer Satisfaction at 60.9%, indicating a mixed reception. Based on 271 customer observations, with 165 positive and 87 negative remarks, the Food (6.6) and Service (6.6) are generally seen as competent.
While not outstanding, these aspects contribute positively to many dining experiences. The Ambience (6.8) stands out as a stronger point, often described as pleasant and comfortable.
However, Value (4) is where Split struggles most, frequently cited as a concern for guests. This suggests that while the setting and core offerings are acceptable, the pricing structure often leaves customers feeling it could be more competitive.
What people like
- Delicious Sandwiches & Fries
- Comfortable Dining Space
- Friendly, Quick Service
What people don't like
- Overpriced Menu Items
- Cleanliness Concerns
- Inconsistent Food Quality
With a Recommendation Score of 6.7, Split presents a decent option for a casual meal, especially if you appreciate a comfortable setting and well-prepared sandwiches or fries. It’s a place where the core food offerings and a generally friendly service can make for a pleasant visit.
However, be mindful of the pricing, which some find steep, and potential inconsistencies in food preparation or cleanliness. If you prioritize a quick, tasty bite in a relaxed atmosphere and are prepared for occasional hiccups, it might be worth a try.
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Verdict: Our expert take on Split
Food (6.6 out of 10)
mentioned by 98% of the guests
Diners often rave about the food, with many appreciating the fresh ingredients and the wide variety of sandwiches and salads on offer. Favorites include the delicious crispy chicken sandwiches, the Sonoma Chicken sammich, and the tasty breakfast burrito, often paired with good fries. With 101 positive remarks among 158 total feedback points, the food generally leaves a good impression, contributing to a 6.6 score and a 63.9% customer satisfaction.
However, its not all sunshine and rainbows, as some experiences point to a mixed bag. About 43 pieces of feedback mention concerns like dry buns, bland burger patties, and occasionally undercooked crispy chicken. There are also comments about inconsistent quality, small portions, and food being cold, suggesting theres room for improvement in consistency and execution.
Food
158
Reviews
63%
Satisfaction
43
negative
14
neutral
101
positive
Rating distribution
What people like
- Fresh ingredients used
- Variety of sandwiches
- Delicious crispy chicken
What people don't like
- Inconsistent food quality
- Bland burger patties
- Small portions
Often praised
- foodMy experience at this restaurant was a mixed bag. The food was great, but as a New Yorker, I found the concept of this restaurant questionable. The menu on Google Maps also wasn't updated.
- crispy chicken sandwichI particularly love the Mandarin salad with grilled chicken. The sandwiches are also delicious, especially the crispy chicken sandwich. The service is quick and friendly, even during busy lunch hours.
- saladsMy experience at this restaurant was super nice! It's a cozy place with not many tables, but it offers a good variety of salads and sandwiches, along with good coffee. It's ideal for having a good brunch.
- burgersThe burgers and fried chicken sandwiches are the best
- chickenI had the crispy chicken sandwich, which was absolutely delicious. The chicken was perfectly crispy on the outside and juicy on the inside, and the bun was nice and soft. The fries were also really good – crispy and well-seasoned.
- fried chicken sandwichesMy experience at this restaurant featured good burgers and fried chicken sandwiches. The fries were also pretty good, but they didn't come with the meal, which ultimately made the overall experience a little pricey.
- friesthe crispy chicken sandwiches and fries were great
- ingredientsingredients are (I’m assuming) organic, farm2table, locally sourced
- sandwichesI particularly love the Mandarin salad with grilled chicken. The sandwiches are also delicious, especially the crispy chicken sandwich. The service is quick and friendly, even during busy lunch hours.
- FriesRecommended dishes:Fries
Frequently criticized
- friesfries to be crispy & they were not
- foodApparently, they can get out of range if you sit outside. I do hope they fix this because this led to my food being a bit cold when I got it.
- sandwichsuper sad dry sandwich was not great
- burgerWorse than fast food burger
- burger pattyBurger patty was those that you buy from grocery store
- crispy chickencrispy chicken was lukewarm and undercooked
- lettuceHowever, it has gone way down hill over the past year or so. The portions are about 30% smaller, the veggies not as fresh and the lettuce is sometimes dirty. It's too bad, I used to love it.
- Brussels sproutsBrussels sprouts were burnt
- FoodFood:1
- Original with Cheddarthey didn’t add the cheese
If youre looking for a spot with generally fresh ingredients and a good variety of sandwiches, its worth a try. Just be aware that some diners have experienced inconsistencies in quality and portion sizes, so manage your expectations.
Service (6.6 out of 10)
mentioned by 62% of the guests
When it comes to service, this spot offers a somewhat positive experience, landing an average score of 6.6 with customer satisfaction at a mixed 64.3%. Many customers rave about the quick and friendly service, often highlighting the efficient staff and how fast food gets out. The online order-ahead setup also gets a nod for convenience, based on 36 positive remarks out of 55 total opinions.
However, it's not all smooth sailing. Some experiences point to slow service and long waits, with a few mentions of orders being messed up. There are also reports of subpar service and staff being rude or dismissive, which can certainly put a damper on your visit, as noted in 19 negative comments.
Service
56
Reviews
64%
Satisfaction
19
negative
1
neutral
36
positive
Rating distribution
What people like
- Friendly, efficient staff
- Quick service
- Online order-ahead
What people don't like
- Slow service
- Order errors
- Rude staff
Often praised
- servicethe service is friendly and efficient
- staffThe fries were also really good – crispy and well-seasoned. The staff was friendly, and the service was quick. The outdoor seating area is really nice and spacious.
- come backI would come back
- customer servicegives the best customer service ever
- easily replacedEasily replaced
- food out quickThey are able to get lots of food out quick
- friendly servicefriendly service
- good about refundinggood about refunding the wrong item
- good servicegood service
- linemuch smaller line and it moved fairly quickly
Frequently criticized
- orderkeep your order simple, as things can get lost
- serviceMy experience at the restaurant offered a good selection of burgers and lunch fare. However, the lines were long, and the service was slow. The loud inside made it difficult to carry on conversations.
- ServiceDont take 10 mins to cook a patty
- bus your own tablesbus your own tables
- buzzerAll tasted great. The only downside was that my food was ready for a while but my buzzer never went off. Apparently, they can get out of range if you sit outside.
- cheeseburgerthey didn't prepare my cheeseburger as ordered
- closing timethey close at 3:00 and you can’t get a bite after work
- get your own foodyou had to get your own food
- linesMy experience at the restaurant offered a good selection of burgers and lunch fare. However, the lines were long, and the service was slow. The loud inside made it difficult to carry on conversations.
- order wrongThey did make my order wrong
If youre looking for a quick and generally friendly experience, especially with their online ordering, youll likely be pleased. Just be prepared for the possibility of slower service or order mix-ups during busy times, which might disappoint if you're in a rush.
Ambience (6.8 out of 10)
mentioned by 42% of the guests
The ambience here generally hits the mark, with a good score of 6.8 and customer satisfaction at a solid 71.9%. Many guests, in 23 positive remarks, rave about the comfortable seats and spacious, not cramped feel. The outdoor seating area often gets a shout-out for being lovely and relaxing, contributing to a great overall atmosphere with both indoor and outdoor options.
However, it's not always perfect, as 8 negative comments point out. Some found it hard to get a place to sit during busy lunch hours, and it can get quite loud inside, making conversation tricky. A few even mentioned issues with flies and tables needing a wipe down, which can definitely detract from the experience when it gets crowded.
Ambience
32
Reviews
71%
Satisfaction
8
negative
1
neutral
23
positive
Rating distribution
What people like
- Spacious, comfy seating
- Lovely outdoor area
- Relaxed atmosphere
What people don't like
- Can get loud
- Crowded at peak
- Flies can appear
Often praised
- atmosphereThe inside looks like a high end atmosphere diner
- outdoor seating areaThe service is quick and friendly, even during busy lunch hours. The outdoor seating area is a nice bonus on a sunny day. Highly recommend Split for a healthy and satisfying meal.
- bus junctionsMy experience at this restaurant was very positive. It's conveniently located close to bus junctions, making it easily accessible. The prices are fair on your wallet, offering great value.
- busyNot very busy at 11:30 or so
- comfortable seatscomfortable seats
- dining areaVery nice and clean dining area
- indoor and outdoor seatingwith both indoor and outdoor seating available
- interiorIt's spacious inside
- locationlocated favorably
- not crampedMy experience at this restaurant was largely positive. The place itself is lovely and the seats are comfortable, with ample space so it's not cramped. The service was good.
Frequently criticized
- atmosphereAtmosphere:2
- concept of this restaurantMy experience at this restaurant was a mixed bag. The food was great, but as a New Yorker, I found the concept of this restaurant questionable. The menu on Google Maps also wasn't updated.
- crowdedSuper crowded during lunch
- fliesMy experience at this restaurant involved a big salad that was enough for two people. However, the main issue was that flies kept buzzing around my salad while I was sitting inside.
- health and food safetyDuring my visit, I noticed the staff preparing food with no gloves or hairnets. With COVID still present, this raises major health and food safety concerns. I will think twice about ordering food from here again.
- loud insideLoud I side made it difficult
- place to sitHard to get a place to sit around noon
- tablestables needed wiped down
Overall, the ambience is good, especially if you snag a spot in the lovely outdoor area or visit during off-peak hours. Just be aware it can get a bit loud and crowded at peak times, so plan your visit accordingly for the best experience.
Value (4 out of 10)
mentioned by 30% of the guests
When it comes to value, some folks have found a silver lining, noting that prices can be fair on your wallet and even a decent price for what you get. Out of 25 customer opinions, 5 highlighted that the experience was worth it, suggesting that for some, the cost aligns with their expectations. While the overall value score sits at an average 4, there are moments of perceived good value.
However, the general sentiment leans towards disappointment, with a significant 17 negative opinions pointing to an inflated price and feeling pricey. Many felt the food was overpriced, especially when sides are separate costs, making lunch particularly spendy. This is reflected in a rather poor 20% customer satisfaction for value, indicating that many customers dont feel theyre getting their money's worth.
Value
25
Reviews
20%
Satisfaction
17
negative
3
neutral
5
positive
Rating distribution
What people like
- Fair on wallet
- Decent price
- Reasonable prices
What people don't like
- Food overpriced
- Sides cost extra
- Spendy for lunch
Often praised
- decent pricedecent price
- fair on your walletIt's conveniently located close to bus junctions, making it easily accessible. The prices are fair on your wallet, offering great value. The service was friendly, and the food was fresh.
- pricesThe prices are reasonable for the area
- tipping systemAs it was my first time eating out in San Francisco, I was half excited and half worried. I didn't quite understand the tipping system, but I was relieved when the machine at the checkout allowed me to enter my preferred percentage. 😆
- worth itit’s all worth it!
Frequently criticized
- priceMy experience at this restaurant was incredibly disappointing. The food was overpriced and tasteless — not worth the money at all. But the worst part?
- priceyends up being a little pricey
- EverythingEverything was overpriced
- Plain HamburgEven a Plain Hamburg by itself $9+tax
- inflated priceDespite being the only order being prepared at the time, the wait was long and they did not prepare my cheeseburger as ordered. The food tasted well enough, but it was not worth the subpar service and inflated price.
- lunchspendy for lunch. Your not getting out for less than $15.
- menueverything else on the menu was about $10 or higher
- ranchthey charge for their ranch
- sidessides are separate costs
If youre watching your budget, this spot might be a bit of a gamble, as many find it pricey and overpriced for what you receive. While a few feel its worth it, be prepared for potentially higher costs, especially if you're looking for a full meal with sides.
How are the prices at Split?
You’re looking at roughly 15 per person – reported by 28 diners. That puts it in the $11–$20 category. For an American Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the full picture, most diners spend in that $11–$20 sweet spot, with a few opting for slightly cheaper or a bit more premium options.
Here’s a quick look at what guests spend per person, based on the latest 28 reviews.
How does this American Restaurant stack up against similar spots in San Francisco when it comes to value for money?
Considering it’s an American Restaurant in San Francisco, we think the pricing feels quite fair. It offers a good balance for diners looking for a solid meal without breaking the bank.
Customer Reviews: what people think about Split
Visit Type
- Casual Outing
Service Type
- Dine-in
2
Disappointing Food and Rude Staff
My experience at this restaurant was incredibly disappointing. The food was overpriced and tasteless — not worth the money at all. But the worst part?
The staff were unbelievably rude and dismissive. It’s rare to feel this unwelcome at a restaurant. Do yourself a favor and stay away — there are plenty of places in the city with better food and basic respect for their customers.
- food2
- price1
- staff1
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Terrible Food, Worst Dining Experience
My experience at this restaurant was terrible. The food was the worst I've had, leading to the worst dining experience I've encountered in San Francisco.
- food1
- dining experience1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Noise Level
- Quiet
6
Vegetarian Sandwich Lacked Moisture
My experience at the restaurant involved trying the Cado, a vegetarian sandwich featuring fried cauliflower. While the service was fast and the place was clean and maintained, I found the sandwich itself to be a bit dry and felt it could have used a bit more dressing. The atmosphere was rated a 5, and the service also received a 5, indicating a positive experience in those areas.
However, the food received a score of 3, reflecting my mixed feelings about the dish.
- Cado4
- fried cauliflower4
- service9
- sandwich3
- dressing4
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
7
Cool Spot, Okay Sandwich
My experience at this restaurant was positive overall. The atmosphere was cool and the location was favorable. I found the staff to be friendly and fast, contributing to a good service experience.
For my meal, I ordered the buffalo chicken sandwich. While the bun, slaw, and sauce were great, the portion of chicken seemed small, possibly half a breast. This impacted the food quality for me.
- atmosphere8
- location8
- staff9
- portion of chicken4
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Disappointing Decline in Salad Quality
This place used to have great salads -- fresh and yummy. However, it has gone way down hill over the past year or so. The portions are about 30% smaller, the veggies not as fresh and the lettuce is sometimes dirty.
It's too bad, I used to love it.
- salads9
- portions2
- veggies3
- lettuce2
What Split offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Solo dining
- Lunch
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Late-night food
- Healthy options
- Vegan options
- Salad bar
- Wine
- Coffee
- Beer
- Organic dishes
- Vegetarian options
- Quick bite
Dining options
- Catering
- Breakfast
- Brunch
- Counter service
- Dessert
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Atmosphere
- Casual
- Trendy
FAQs
What kind of food and dietary options are available at Split?
Split, an American restaurant, offers a wide array of choices including healthy options, organic dishes, and a fresh salad bar. You’ll find excellent vegan and vegetarian options, ensuring there’s something delicious for every dietary preference, even for a quick bite or late-night food.
Does Split accommodate families and offer accessibility features?
Yes, Split is good for kids, providing a dedicated kids’ menu and high chairs for your little ones. Additionally, the restaurant is fully wheelchair accessible, featuring an accessible entrance, parking lot, seating, and restrooms, ensuring comfort for all guests.
How does Split perform overall?
Split holds a Restaurant Score of 6.4, indicating an average experience. While Ambience (6.8), Food (6.6), and Service (6.6) are generally acceptable, Value (4) is a notable area for improvement.
What are the standout food items at Split?
Customers frequently praise the crispy chicken sandwich, other sandwiches, and the fries for their taste and preparation. However, some experiences note issues like cold or dry food.
Is Split considered good value for money?
Opinions on value are mixed. While some find the prices “fair on your wallet,” many others describe Split as “overpriced” or “spendy for lunch,” especially when considering separate costs for sides.