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oChef » Sherpa House – San Francisco
Sherpa House - San Francisco
Photo from Sherpa House
Sherpa House at a glance
San Francisco West Portal
- 🍜 Asian Restaurant
$$
Price per Person $21–$30
mentioned by 46 of the guests
#18 out of 2403 places to eat in San Francisco
#1 Asian Restaurant out of 22 in San Francisco
Excellent
9.2 out of 10
Food
Service
Ambience
Value
354
Reviews
96.6%
Satisfaction
Often praised
- Authentic cuisine
- Great service
Frequently criticized
- Ordering issues
- Parking challenge
The restaurant Sherpa House is a delightful Asian restaurant nestled in the vibrant West Portal neighborhood of San Francisco. When you step inside, you’ll find a welcoming atmosphere perfect for a casual lunch or a memorable dinner.
This spot is known for its diverse menu, offering a range of flavors that promise a satisfying culinary journey. Whether you’re dining in or opting for convenient takeout, you’re in for a treat.
Overview: Introducting Sherpa House
Sherpa House offers a genuine taste of Nepali and Indian cuisine, with many guests praising the food for its authentic spices and fresh preparation. The staff consistently provides warm and attentive service, contributing to a welcoming experience.
While the overall dining experience is largely positive, some minor points have been noted. A few guests encountered issues with the online ordering system , and specific dishes like the butter naan occasionally lacked flavor.
Excellent
9.2
out of 10
354
Reviews
96.6%
Satisfaction
5
negative
7
neutral
342
positive
Sherpa House earns an impressive overall score of 9.2, reflecting a highly positive dining experience. This is strongly supported by an excellent customer satisfaction rate of 96.6%, based on 354 customer observations, with 342 positive remarks against just 5 negative ones.
Diving deeper, Service stands out with a score of (9.4), closely followed by the quality of Food (9.2). The Ambience also contributes positively with an (8.9), creating a comfortable setting, while Value (8.3) is considered quite good, offering reasonable pricing for the experience.
What people like
- Authentic Nepali cuisine
- Warm, attentive service
- Cozy dining atmosphere
What people don't like
- Online ordering glitches
- Inconsistent naan flavor
- Limited parking options
For those seeking authentic Nepali and Indian flavors delivered with genuine hospitality, Sherpa House is a strong contender. With a recommendation score of 9.4, it clearly delivers a satisfying experience, making it a worthwhile visit for many.
Despite minor hiccups with online ordering or specific dish consistency, the overall impression is overwhelmingly positive. If you appreciate a warm atmosphere and well-prepared traditional dishes, this establishment is likely to leave a favorable impression.
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Verdict: Our expert take on Sherpa House
Food (9.2 out of 10)
mentioned by 100% of the guests
When it comes to the food, this spot truly shines! With an excellent score of 9.2 and an outstanding customer satisfaction of 96.9%, it's clear guests are consistently delighted. Out of 223 remarks, a whopping 216 rave about the authentic Nepali food, flavorful dishes, handmade momos, and fresh ingredients, making every meal a memorable experience.
While the culinary experience is overwhelmingly positive, a couple of minor points were noted among the 2 negative remarks. A few found the butter naan to be flat and lacking flavor, and the pork ribs were occasionally described as chewy. However, these seem to be isolated incidents in an otherwise stellar food journey.
Food
223
Reviews
96%
Satisfaction
2
negative
5
neutral
216
positive
Rating distribution
What people like
- Authentic Nepali food
- Flavorful, fresh dishes
- Delicious handmade momos
What people don't like
- Flavorless butter naan
- Chewy pork ribs
Often praised
- foodMy experience at this newly opened restaurant was absolutely amazing. I can confidently say this place serves the most delicious and authentic Nepali and Indian food I’ve ever tasted. From the moment I stepped in, the warm hospitality and inviting atmosphere made me feel right at home.
- momosFrom the moment I stepped in, the warm hospitality and inviting atmosphere made me feel right at home. Every dish we tried was bursting with flavor and perfectly balanced with authentic spices – from the rich, aromatic curries to the comforting momos and flavorful Nepalese food. You can truly tell the food is made with love and care, staying true to traditional recipes.
- naanThe food was delicious from start to finish, and the service was amazing. I particularly enjoyed the momo dumpling, naan, chicken, and the eggplant appetizer, all complemented by great rice pudding. You can truly feel the love in this place.
- momo” As we took our first bites, we could tell the food was freshly made with care. The flavors were enjoyable, and though a few bites stood out more than others, we appreciated the clean, fresh taste overall. The staff was incredibly kind and attentive, checking in to make sure everything was okay.
- MomoAs a Vegetarian and Samosa lover, I had to try this place because I heard they made fresh samosas from the scratch and boy they didn’t disappoint. The Momo is yum too and the Eggplant Dip…Yayy. I will be back soon.
- Foodjust a solid spot. Highly recommend
- Nepali foodMy experience at this restaurant was fantastic! I found the best Nepali food in the Bay Area. I absolutely loved how they included little Nepali details and maintained the authenticity in Nepali food.
- rice puddingThe food was delicious from start to finish, and the service was amazing. I particularly enjoyed the momo dumpling, naan, chicken, and the eggplant appetizer, all complemented by great rice pudding. You can truly feel the love in this place.
- Everest WingsEverest Wings, must try but is a little spicy
- MomosMomos and chowmein are some of the best we had
Frequently criticized
- butter naanButter naan had not much flavor and was flat
- pork ribspork ribs did not have much flavor and a little chewy
If youre craving authentic, flavorful Nepali cuisine, this place is definitely worth a visit. With its high satisfaction and delicious offerings, youre in for a treat, though you might want to skip the butter naan or pork ribs.
Service (9.4 out of 10)
mentioned by 83% of the guests
When it comes to service, this place truly shines! With an outstanding score of 9.4 and an impressive 97% customer satisfaction, its clear guests are consistently delighted. Out of 67 total remarks, a whopping 65 praise the excellent service, staffs warmth, and friendly, attentive approach, often highlighting genuine Himalayan hospitality and personal touches from the team.
However, it's not entirely flawless. A couple of comments, just 2 out of 67, pointed to minor hiccups with the online ordering system and the ordering app. While these are small concerns, they suggest there might be a tiny bit of room for improvement in the digital experience.
Service
67
Reviews
97%
Satisfaction
2
negative
0
neutral
65
positive
Rating distribution
What people like
- Friendly staff
- Warm hospitality
- Attentive service
What people don't like
- Ordering app issues
Often praised
- staffThe flavors were enjoyable, and though a few bites stood out more than others, we appreciated the clean, fresh taste overall. The staff was incredibly kind and attentive, checking in to make sure everything was okay. One gentleman even took the time to chat with us about the concept of the restaurant and how they’re introducing it to the town.
- serviceMy experience at this restaurant was absolutely wonderful. The food was delicious from start to finish, and the service was amazing. I particularly enjoyed the momo dumpling, naan, chicken, and the eggplant appetizer, all complemented by great rice pudding.
- ServiceService was prompt and friendly.
- hospitalityI can confidently say this place serves the most delicious and authentic Nepali and Indian food I’ve ever tasted. From the moment I stepped in, the warm hospitality and inviting atmosphere made me feel right at home. Every dish we tried was bursting with flavor and perfectly balanced with authentic spices – from the rich, aromatic curries to the comforting momos and flavorful Nepalese food.
- AsimaAsima is really kind and polite
- Himalayan hospitalityAlthough they are still in their beginning phase, it felt like they have been here for years. Welcome to our foggy heaven, thank you for bringing the warmth of true Himalayan hospitality to our neighborhood.
- Nepali hospitalityThe décor, the traditional music, and even the service made the entire experience feel genuine and heartfelt. If you want to experience real Nepali hospitality and cuisine, Sherpa House is the place to be. Highly recommended!
- Warm staffWarm staff and great ambience
- amazing experiencewhat an amazing experience
- customer servicethe customer service was top notch
Frequently criticized
- online ordering systemtheir online ordering system, which proved to be quite problematic
- ordering applack of coordination with their ordering app
If you value a dining experience where the staff makes you feel truly welcome and cared for, this spot is definitely worth a visit. You can expect warm hospitality and attentive service, though you might want to order in person if you're wary of app glitches.
Ambience (8.9 out of 10)
mentioned by 57% of the guests
When it comes to ambience, this spot truly shines! With an excellent score of 8.9 and an outstanding customer satisfaction of 98.1%, its clear guests adore the vibe. Based on 53 positive remarks, people consistently praise the "cozy spot, " "family-friendly environment, " and "great ambiance, " often noting the "lovely atmosphere" and "easy parking" as major pluses.
However, out of 54 total comments, there was one mention regarding "parking" being "awful. " While this is a minor point compared to the overwhelming positive feedback, its worth noting that one guest found the parking situation less than ideal.
Ambience
54
Reviews
98%
Satisfaction
1
negative
0
neutral
53
positive
Rating distribution
What people like
- Cozy, inviting atmosphere
- Family-friendly vibe
- Easy, ample parking
What people don't like
Often praised
- atmosphereI can confidently say this place serves the most delicious and authentic Nepali and Indian food I’ve ever tasted. From the moment I stepped in, the warm hospitality and inviting atmosphere made me feel right at home. Every dish we tried was bursting with flavor and perfectly balanced with authentic spices – from the rich, aromatic curries to the comforting momos and flavorful Nepalese food.
- AtmosphereAtmosphere:5
- ambiancegreat addition to the ambiance.
- dining roomThey were happy to explain dishes and made excellent recommendations. The dining room has a cozy, inviting feel that makes you want to linger over your meal. At around $25 per person, it's fantastic value for the quality and portion sizes.
- Cozy spotCozy spot with friendly staff
- Easy parkingEasy parking to boot!
- Free street parkingFree street parking
- Noise levelNoise level:Quiet, easy to talk
- Plenty of spacePlenty of space for kids to run around
- Wheelchair accessibleWheelchair accessible
Frequently criticized
- parkingParking is awful
If you're looking for a restaurant with a warm, inviting, and family-friendly atmosphere, this place is definitely worth trying. Its cozy vibe and generally easy parking make it a solid choice for a relaxed dining experience.
Value (8.3 out of 10)
mentioned by 13% of the guests
When it comes to getting your moneys worth, this spot truly shines! With a good score of 8.3 and a good customer satisfaction of 80%, its clear guests are thrilled with the bang for their buck. Based on 10 comments, with 8 positive and zero negative, many rave about the reasonable prices and overall value, especially noting the flavored naan included with entrees and fantastic House Wines BOGO deal.
Its a welcome reprieve from typical SF up-charges! Interestingly, there are no negative comments regarding the value here. It seems customers consistently find the pricing fair and the portions generous, with no one feeling like theyre costing an arm and a leg for the quality received.
This suggests a strong consensus on its affordability and a pleasant surprise for many diners.
Value
10
Reviews
80%
Satisfaction
0
negative
2
neutral
8
positive
Rating distribution
What people like
- Reasonable prices
- Excellent value
- Generous portions
What people don't like
Often praised
- House WinesThe 4 House Wines are on a BOGO deal now at a mere $6 per glass!
- costing an arm and a legdelicious food without costing an arm and a leg.
- flavored naanwelcome reprieve from all the up-charges other SF restaurants charge.
- priceOverall, the price was reasonably priced given the entry comes with rice or naan.
- pricesPrices great
- reasonable pricesThe atmosphere is cozy and inviting, and the service is warm and attentive. The use of fresh ingredients, generous portions, and reasonable prices make it a must-visit for anyone craving Nepali cuisine. Highly recommended!
- reasonably pricedpretty reasonably priced for SF
- valueThe dining room has a cozy, inviting feel that makes you want to linger over your meal. At around $25 per person, it's fantastic value for the quality and portion sizes. We'll definitely be back to work our way through more of the menu – already eyeing those momos everyone raves about!
Frequently criticized
No complaints so far.
If youre looking for delicious food that wont break the bank, this place is definitely worth a visit. Customers consistently praise the excellent value, making it a smart choice for a satisfying meal without the usual SF price shock. You can expect generous portions and reasonable prices.
How are the prices at Sherpa House?
You’re looking at roughly 30 per person – reported by 46 diners. That puts it in the $21–$30 category. For an Asian Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most diners find themselves in this sweet spot, with prices clustering around the $21–$30 mark. While a few guests have splurged, the core experience is firmly in this mid-range.
Here’s a quick look at what guests spend per person, based on the latest 46 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Considering its an Asian restaurant in San Francisco, we think the pricing feels quite fair for the value youre getting. It’s a solid choice for a good meal without breaking the bank.
Customer Reviews: what people think about Sherpa House
Price per Person
- $21–$30
Visit Type
- Delivery
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
5
Online Ordering Issues Mar Decent Food
My experience with this restaurant was primarily centered around their online ordering system, which proved to be quite problematic. After placing my order, it remained unconfirmed for 13 minutes. I decided to visit the restaurant in person, only to find it nearly empty with no other orders waiting.
The app indicated a 30-minute wait, but upon arrival, I inquired about the status of my order. There was confusion, and they claimed it was being prepared for a later pickup, despite me ordering for ASAP. This lack of coordination with their ordering app is a significant issue.
I would advise against using the app for to-go orders and suggest calling instead, if they even accept phone orders. The parking situation is also difficult, which might explain the failure of previous establishments at this location. While the food itself seemed fine, with the butter naan lacking flavor and being flat, the overall experience was negatively impacted by the ordering and parking challenges.
My review is based solely on the online ordering experience, as I did not dine in.
- food5
- online ordering system2
- butter naan3
- ordering app2
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Amazing Momo and Curry!
My experience at the restaurant was fantastic! The food was delicious with perfect spices. I especially enjoyed the Momo and curry, which were absolutely amazing.
I will definitely be coming back again for sure!
- food10
- Momo10
- curry10
Price per Person
- $11–$20
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
10
Amazing Food and Service!
My experience at this restaurant was amazing! The food was so yummy, and the service was equally amazing. Everyone was so nice.
I would definitely rate this entire experience 10/10. I’m surprised it wasn’t that busy when we went!
- food10
- service10
- entire experience10
Price per Person
- $11–$20
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Excellent Food and Friendly Service
My first dinner experience at Sherpa House in SF was very good, and my family loved it. The waitress was very friendly and offered excellent dish recommendations, all of which were good. We appreciated her diligence in checking with the kitchen about our peanut allergy, ensuring our safety.
The Everest Wings were a must-try, though a bit spicy. We also enjoyed the dumpling mono platter, which was very good. It was perfect for us as I liked the chicken, my kids liked the pork, and my wife liked the veggies.
The Kukhura bhanta chicken and eggplant was also very good – not greasy and very tasty, served with rice. The pork ribs came with plain naan; while the naan was good, the ribs lacked flavor and were a bit chewy, though we finished them. For dessert, the mango ice cream was very good and a hit with the kids.
The Laimohan was okay, a bit too sweet. The owner, Ned, recommended the rice pudding (kheer), which was saffron-flavored and made with condensed milk – wow, very good and highly recommended. Ned's attentiveness in visiting tables to ensure guests were enjoying their food was commendable.
- waitress10
- peanut allergy9
- Everest Wings8
- pork ribs4
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
10
New Favorite Restaurant: Top Notch Food & Service!
My wife and I have been to Sherpa House twice now and it’s our new favorite restaurant. The food is top notch, the decor is awesome, and the hospitality is next level. So many amazing dishes to try out.
We can’t wait to go back already. Highly recommend to anyone who likes delicious food and great service.
- food10
- decor9
- hospitality10
What Sherpa House offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Vegan options
- Wine
- Coffee
- Small plates
- Beer
- Organic dishes
- Vegetarian options
- Alcohol
Dining options
- Catering
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Usually plenty of parking
- Paid street parking
FAQs
Does Sherpa House offer options for specific dietary needs?
Yes, when you visit Sherpa House, you’ll find a thoughtful selection of dishes catering to various preferences. They proudly offer both vegan and vegetarian options, ensuring there’s something delicious for everyone to enjoy on their menu.
What service options and amenities are available at Sherpa House?
Sherpa House provides flexible service options including no-contact delivery, takeout, and dine-in. You’ll also appreciate the free street parking, usually with plenty of spots available, and the venue is wheelchair accessible, including the entrance and restrooms.
How does Sherpa House generally perform?
Sherpa House scores **9.2** overall, with **Service** (9.4) and **Food** (9.2) leading, followed by **Ambience** (8.9) and **Value** (8.3).
What makes the food at Sherpa House stand out?
Customers frequently praise the authentic Nepali and Indian dishes, highlighting the momos and curries for their fresh, balanced flavors and traditional recipes.
Is Sherpa House a good option for value and atmosphere?
Yes, guests appreciate the reasonable prices and generous portions , alongside a cozy, inviting atmosphere that enhances the dining experience.