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oChef » Sher E Punjab Grill – Seattle
Sher E Punjab Grill - Seattle
Photo from Sher E Punjab Grill
Sher E Punjab Grill at a glance
Seattle Lake City
- 🍛 Indian Restaurant
$$
Price per Person $41–$50
mentioned by 9 of the guests
#857 out of 858 places to eat in Seattle
#22 Indian Restaurant out of 22 in Seattle
Poor
2.4 out of 10
Food
Service
Ambience
Value
143
Reviews
12.6%
Satisfaction
Often praised
- Delicious entrees
- Reasonable prices
- Late hours
Frequently criticized
- Poor food
- Unsanitary
- Deceptive practices
The Indian restaurant, Sher E Punjab Grill | Seattle, WA, invites you to a delightful culinary journey right in the heart of Seattle’s vibrant Lake City neighborhood. You’ll discover a casual atmosphere perfect for enjoying authentic Indian flavors.
Whether you’re craving a quick bite or a full meal, their menu features enticing small plates and abundant vegetarian options. With convenient service options like dine-in, takeout, and delivery, you can savor their delicious offerings however you prefer.
Overview: Introducting Sher E Punjab Grill
Sher E Punjab Grill presents a mixed picture, with some patrons enjoying specific dishes like Butter Chicken and Lamb Nawabi Korma. However, a significant number of customers have voiced concerns regarding overall poor quality and an often uncomfortable atmosphere.
The experience seems to vary considerably, leaving many with reservations.
Poor
2.4
out of 10
143
Reviews
12.6%
Satisfaction
123
negative
2
neutral
18
positive
Sher E Punjab Grill registers an overall score of 2.4 out of 10, with customer satisfaction at a low 12.6%. This indicates a challenging experience for many patrons, reflected across 143 customer remarks, with a significant imbalance of 18 positive comments against 123 negative ones.
The feedback suggests considerable room for improvement across the board.
What people like
- Delicious entrees
- Reasonable prices
- Open late
What people don't like
- Poor food quality
- Unsanitary conditions
- Deceptive practices
With a recommendation score of 2.2, Sher E Punjab Grill struggles to make a compelling case for a visit. The numerous reports of poor food quality, unsanitary conditions, and operational issues suggest that it might be best to explore other options for Indian cuisine.
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Verdict: Our expert take on Sher E Punjab Grill
Food (2.8 out of 10)
mentioned by 92% of the guests
When it comes to food, a few diners found some bright spots, praising dishes like the Butter Chicken as the best and highlighting the deliciousness of Lamb Nawabi Korma and Chicken Tikka Masala. Some also appreciated the perfect spice level and overall delicious taste. These positive remarks, though few, offer a glimpse of potential, accounting for 15 out of 90 comments.
However, the overall sentiment paints a starkly different picture, with a poor score of 2.8 and customer satisfaction at a mere 16.7%. A significant 74 out of 90 comments expressed disappointment, citing issues with food quality, often described as bland or lacking flavor. Many reported receiving spoiled or old items, with concerns ranging from uncooked food to incorrect orders for vegetarians, and even fears of food poisoning.
Food
90
Reviews
16%
Satisfaction
74
negative
1
neutral
15
positive
Rating distribution
What people like
- Delicious Butter Chicken
- Perfect spice level
- Tasty Lamb Korma
What people don't like
- Poor food quality
- Bland, no flavor
- Spoiled food risk
Often praised
- Butter ChickenButter Chicken...each of the items was delicious
- foodthey have really great food
- Chicken Tikka MasalaChicken Tikka Masala...each of the items was delicious
- Lamb Nawabi Kormaespecially the Lamb Nawabi Korma!
- Punjabi sangPunjabi sang order was perfect
- TikkaTikka is also my favorite
- chicken currychicken curry is also my favorite
- entreesAll three entrees we ordered were fantastic
- lamb currylamb curry...each of the items was delicious
- my dishI checked my dish afterwards, which luckily they got correct
Frequently criticized
- foodIt should have been a red flag that their name wasn't actually on the Grubhub site, which listed them as '24 hour cuisine of India'. The reviews I found online warned that this place would 'rob u plane' and that the food is not tasty. Many reviews seemed fake, with two names, Alexandra and another named Alex, and others describing the food in detail while claiming it was good.
- food qualityMy experience at this restaurant was extremely disappointing and utterly shocking. The poor quality of every single dish we ordered deeply hurt my sentiments.
- chickenI received 12 pieces of chicken looks like verry old no flavor at all.
- naanThe naan was similar if not worse than frozen flatbread pizza.
- paneer tikka masalaordered paneer tikka masala but they sent me chicken paneer tikka masala
- Indian foodnot good or authentic Indian food
- bad foodThis establishment is listed under 9 different names on Postmates: Bombay Grill, 24/7 Gourmet Pizza, Sialkot Grill, Specialty Pizza and Wraps, Tandoori Indian Cuisine, The Indian Cuisine, Gourmet Pizza and Calzones, 24/7 Gourmet Pizza Ellensburg, and 24/7 Gourmet Pizza Oak Harbor. These are all the same place, and the multiple names are clearly an attempt to avoid bad reviews due to their bad food. This restaurant should be ashamed of these business tactics, and I hope they get taken off of all delivery apps.
- biryaniMost of the items I ordered arrived spoiled. The naan had mold on it, and the biryani and tikka smelled horrible right out of the box. This indicates a serious issue with food quality and handling.
- butter chickenworst butter chicken in seattle
- garlic naanmy garlic naan was to thick and burned
If you're considering dining here, be prepared for a gamble. While a few dishes might hit the mark, the overwhelming feedback points to significant issues with food quality and consistency. You might want to explore other options to avoid disappointment.
Service (1.5 out of 10)
mentioned by 53% of the guests
While theres a rare glimmer of hope with one customer exclaiming "Service was fantastic, " the overall picture for service isnt bright. With a mere 1 positive mention out of 41 total, the sentiment is overwhelmingly negative. The service score sits at a very low 1.5, and customer satisfaction is a dismal 2.4%, indicating significant room for improvement.
However, the vast majority of feedback, comprising 39 negative mentions, paints a starkly different picture. Many experiences highlight issues with staff attitude, describing interactions as rude and unprofessional. Frequent complaints revolve around incorrect order fulfillment, excessive waiting time, and a frustrating ordering process, especially concerning delivery and phone service.
It seems the overall restaurant experience is often marred by these service shortcomings.
Service
41
Reviews
2%
Satisfaction
39
negative
1
neutral
1
positive
Rating distribution
What people like
What people don't like
- Rude staff
- Incorrect orders
- Long waits
Often praised
- serviceService was fantastic
Frequently criticized
- waiting timeit said it would be ready in 15 min. I show up 15-20 min later
- fake reviewsowner is putting up fake reviews
- online ordertook 1 hour to make my online order
- orderI called the restaurant after receiving no notification 10 minutes after my scheduled delivery time. When I called the restaurant, they said that I provided the wrong apartment number on my order, which was true. They also claimed they called me when they realized the apartment number wasn't accurate, which was untrue.
- speakingthey were speaking in rude way instead of apologising
- DoorDash deliverydoordash delivery for such bad food
- apologiesnot one person apologized to me at all
- avoid bad reviewsnames are made to avoid bad reviews
- business tacticsashamed of these business tactics
- chefchef is out getting ingredients
Given the overwhelmingly poor service score of 1.5 and customer satisfaction at 2.4%, this place struggles significantly in this area. Frequent complaints about rude staff, incorrect orders, and long waits are common. If good service is a priority for you, it might be best to manage your expectations or consider other options.
Ambience (2.3 out of 10)
mentioned by 14% of the guests
When it comes to ambience, theres not much to cheer about, though one customer did appreciate that the place is open late. This single positive remark stands against a tide of concerns, making it clear that the overall vibe isnt a strong suit here. Unfortunately, the atmosphere leaves a lot to be desired, with many finding it an uncomfortable experience.
With a score of just 2.3, which is considered poor, and customer satisfaction at a dismal 16.7%, also poor, it's evident there are significant issues. Customers have pointed out problems with signage, describing the place as disgusting and questioning its hygiene, with 5 negative remarks out of 6 total observations.
Ambience
6
Reviews
16%
Satisfaction
5
negative
0
neutral
1
positive
Rating distribution
What people like
- Open late
What people don't like
- Poor hygiene
- Uncomfortable experience
- Misleading signage
Often praised
- open lateit is open late
Frequently criticized
- atmosphereSuch an uncomfortable experience
- disgusting placeDisgusting place i ever seen
- hygienePlease review the hygiene immediately.
- placeThe place is worse than garbage inside the restaurant.
- signagemajority of their signage has the name of a different Indian restaurant on it
If youre looking for a pleasant dining atmosphere, this might not be the spot for you. The overwhelming feedback suggests significant issues with the environment and hygiene. Its probably best to manage your expectations or consider other options if ambience is a priority.
Value (2.7 out of 10)
mentioned by 17% of the guests
While the overall sentiment around value is quite challenging, theres a small silver lining. Out of 6 customer remarks, 1 positive opinion highlighted that the prices can be reasonable, especially when the food and service hit all the right notes, making it a potential favorite for some. However, the general consensus points to significant issues.
With a score of just 2.7, landing squarely in the poor category, and customer satisfaction at a low 16.7%, also poor, its clear that many find the cost-to-experience ratio disappointing. Based on 5 negative opinions, common complaints revolve around the price being too high for the portion sizes and expensive delivery.
Value
6
Reviews
16%
Satisfaction
5
negative
0
neutral
1
positive
Rating distribution
What people like
- Find prices reasonable
What people don't like
- Cost too high
- Portions too small
- Delivery is expensive
Often praised
- pricesThe food was truly delicious. The service was fantastic, and the prices are reasonable. This will be our go-to Indian restaurant from now on!
Frequently criticized
- price$60 for two entrees delivered and we wound up throwing out most of it
- $100I paid 100 dollar and I received 12 peace's of chicken
- $120 bucks$120 bucks in two days for both orders being screwed up
If you're looking for great value, this might not be your best bet, as most customers found it quite expensive for what you receive. While a rare few found the prices reasonable, be prepared for potentially high costs relative to portion sizes and overall experience.
How are the prices at Sher E Punjab Grill?
On average, you’ll spend around 41 per person – from 9 guests. That puts the restaurant in the $41–$50 category. For an Indian Restaurant, that’s mid-range, maybe slightly above.
While the average is 41 $, the individual prices are quite spread out, ranging from budget-friendly $1–$10 to more premium $101+ experiences. This means there’s a wide variety of spending options, not just prices clustered around the average. Since we only have 9 reviews, this gives us a good indication, but keep in mind the data is limited.
Here’s a quick look at what guests spend per person, based on the latest 9 reviews. Since the data is limited, this gives us a good indication of the spending patterns.
How does this Indian restaurant in Seattle compare to others in terms of value for money?
Given the wide range of prices reported, from budget to premium, we think the pricing offers flexibility for different diners. It seems you can tailor your experience to your budget, which is always a plus for an Indian Restaurant.
Customer Reviews: what people think about Sher E Punjab Grill
Service Type
- Dine-in
1
Hygiene Concerns - Avoid This Place
My experience at this restaurant was extremely negative due to severe hygiene issues. I strongly advise that no one should eat from them at all. Please review the hygiene immediately.
The place is worse than garbage inside the restaurant.
- hygiene1
- place1
Visit Type
- Quick Meal
Service Type
- Takeout
Wait Time
- Short (6–15 min.)
1
Bizarre and Unacceptable Experience
I had the most bizarre experience at Punjab Grill. I ordered my food online, and it stated it would be ready in 15 minutes. Upon arriving 15-20 minutes later for pickup, I found no one present.
The restaurant was open, with music playing and appliances on, but completely empty. After waiting for 5 minutes, I called. A man answered as if it were his personal phone, and after confirming it was Punjab Grill, he vaguely stated my order was being worked on, despite it never having been accepted or prepared.
Judging from other reviews mentioning poor food quality and a general sense of scamminess, I will not be returning. It was an incredibly uncomfortable experience.
- online order1
- waiting time1
- staff availability1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
1
Terrible Experience, No Food or Service
My experience at this restaurant was extremely disappointing. Upon arrival, we were not greeted at all. We proceeded to order our food using an iPad while the hostess sat idly in a corner.
After placing our order, we were informed that it hadn't gone through, despite a charge appearing on my bank account. To make matters worse, we were then told the chef was out getting ingredients and that it would be an hour wait. They apparently had no ingredients to cook our meal, even though we had already been charged.
We eventually received a refund (unofficially) and left. I would absolutely not recommend eating here.
- refund5
- greeting1
- ordering1
- chef1
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Terrible Indian Food Experience
My experience at this restaurant was overwhelmingly negative, primarily due to the food quality. I ordered the paneer tikka masala as a vegetarian, but was shockingly served chicken. I only discovered this after dipping my horrible naan into it.
The sauce itself was worse than canned tomato soup, and the naan was comparable to, if not worse than, frozen flatbread pizza. Even the rice, which is typically easy to get right, was not good. I hope this establishment appears on Kitchen Nightmares someday.
- paneer tikka masala1
- chicken1
- naan1
Visit Type
- Casual Outing
Service Type
- Delivery
1
Terrible Food and Service
I have ordered food from this place 3 times and each time the roti was like a brick. I don't know if they know how to speak, and on top of that, they are so rude. My experience was terrible.
- roti1
- speaking2
- rude1
What Sher E Punjab Grill offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Lunch
- Dessert
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Atmosphere
- Casual
FAQs
What dining and service options are available at Sher E Punjab Grill?
Sher E Punjab Grill offers flexible service options including dine-in, takeout, no-contact delivery, and curbside pickup. You can enjoy their authentic Indian cuisine for lunch, dinner, or dessert. They also provide quick bites, perfect for a delicious meal on the go.
Is Sher E Punjab Grill accessible and suitable for families or pet owners?
Yes, Sher E Punjab Grill is wheelchair accessible, offering both an accessible entrance and seating. It’s also a family-friendly spot, considered good for kids. For pet owners, dogs are allowed outside, making it a welcoming destination for everyone.
How does Sher E Punjab Grill rate overall?
Sher E Punjab Grill scores 2.4 out of 10, with Food (2.8) and Value (2.7) being slightly higher, but Ambience (2.3) and especially Service (1.5) falling significantly short.
Is the food quality at Sher E Punjab Grill reliable?
While some specific dishes like Butter Chicken and Lamb Nawabi Korma have received positive remarks, many customers reported issues with poor food quality, lack of flavor, and even spoiled items, indicating inconsistency.
Are there any concerns about Sher E Punjab Grill's business practices?
Yes, several customers noted the restaurant operates under multiple names on delivery apps, leading to concerns about deceptive tactics and attempts to avoid negative reviews.