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oChef » San Sun – San Francisco
San Sun - San Francisco
Photo from San Sun
San Sun at a glance
San Francisco Chinatown
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 41 of the guests
#1454 out of 2403 places to eat in San Francisco
#127 Chinese Restaurant out of 276 in San Francisco
Good
7.2 out of 10
Food
Service
Ambience
Value
339
Reviews
72.3%
Satisfaction
Often praised
- Generous portions
- Homemade taste
- Clean setting
Frequently criticized
- Owner attitude
- Order accuracy
- Food safety incidents
The restaurant San Sun is a beloved Chinese Restaurant nestled in the vibrant heart of San Francisco’s historic Chinatown. When you’re craving authentic flavors and a casual dining experience, this spot offers a welcoming atmosphere.
You can expect a quick bite or a leisurely meal, perfect for families and individuals alike, right in the bustling 94113 area.
Overview: Introducting San Sun
San Sun offers a menu with large portions and a comforting, homemade taste that many appreciate. You’ll often find the friendly service a pleasant part of the experience.
However, some dishes can be bland, and there have been occasional concerns about the owner’s attitude or consistency in food quality, suggesting a varied experience.
Good
7.2
out of 10
339
Reviews
72.3%
Satisfaction
69
negative
25
neutral
245
positive
Overall, San Sun garners a solid 7.2 out of 10, reflecting a generally positive dining experience. This is supported by a 72.3% customer satisfaction rate, indicating that most patrons leave content.
With 339 customer remarks, including 245 positive observations against 69 negative ones, there’s a clear leaning towards favorable impressions. Digging deeper, the Food (7.5) stands out as a strong point, often praised for its quality and variety.
Ambience (7.2) and Value (7.2) also contribute positively to the experience. While generally acceptable, Service (6.3) appears to be an area where experiences can be a bit more varied, suggesting room for improvement.
What people like
- Generous portions, good value
- Homemade taste, delicious dishes
- Clean, comfortable setting
What people don't like
- Unpleasant owner attitude
- Order accuracy issues
- Severe food safety incidents
San Sun presents a compelling option if you prioritize generous portions and a comforting, homemade meal in a clean setting. With a recommendation score of 7.4, it generally delivers a satisfying experience for many diners.
However, be mindful of potential inconsistencies in service, particularly regarding the owner’s demeanor, and some reports of specific food issues. If these aren’t dealbreakers for you, it’s certainly worth considering for a hearty meal.
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Verdict: Our expert take on San Sun
Food (7.5 out of 10)
mentioned by 94% of the guests
When it comes to the food, this spot generally hits the mark, boasting a good score of 7.5 and a solid customer satisfaction of 77.4%. Out of 221 comments, a significant 171 praise the delicious Pho, flavorful broth, and generous portions. Many also appreciate the authentic Chinese food and excellent overall quality.
However, there are a few areas for improvement, with 36 negative remarks. Some diners found certain dishes to be bland, while others noted small portions or issues like fatty chicken and a greasy soup base. A few even mentioned a strange smell in some ingredients, suggesting inconsistency.
Food
221
Reviews
77%
Satisfaction
36
negative
14
neutral
171
positive
Rating distribution
What people like
- Delicious Pho and broth
- Generous portions
- Authentic Chinese food
What people don't like
- Some dishes bland
- Small portions
- Fatty or tough meat
Often praised
- foodThe restaurant boasts a large menu, offering a wide variety of options. I found the food to be good, and the portions were large, providing excellent value. The service and atmosphere were also rated highly.
- noodlesIt was accompanied by a plate of Hainanese whole chicken leg, served with a soy, sugar, and ginger dip. The noodles were fresh, and the chicken was incredibly tender. For $16, the portion was very filling, and the food was of good quality.
- PhoThe service was quick and kind; we were immediately greeted with a cup of tea. I enjoyed the standard beef Pho, which had a nice presentation and was served quickly. My husband had his with egg noodles.
- portionsthe portions large as well
- dishesTheir food is perfect, with a homemade taste. The dishes are simple but delicious, and the prices are very good. Try the fried rice and the phos 🥹♥️
- teagoes well with a hot cup of tea
- Chinese foodMy experience at this restaurant was characterized by fast and decent Chinese food. The staff and service were notably friendly.
- beefsuper generous helping of beef
- flavorsEvery time I come to San Francisco, I visit this restaurant. For tourists not accustomed to strange flavors, this is the perfect restaurant. Their food is perfect, with a homemade taste.
- garlic vinegarWith the garlic vinegar they provide, it's a combination of savory and sour flavors
Frequently criticized
- foodWe only ended up eating the noodles, which felt like a complete waste of money. The food was rotten.
- beefThe beef in a couppe of dishes I ordered for the family her super tough and tasted old.
- Cambodian NoodlesCambodian Noodles. All of these were really bland
- ChickenChicken was fatty
- Chicken and Pork VermicelliIt was plain Vermicelli and had almost no flavor
- Curry Beef Comb appetizerCurry Beef Comb appetizer... were really bland
- Vietnamese/Chinese foodPoor quality Vietnamese/Chinese food.
- broken pieces of plasticHowever, I would strongly advise against getting ToGo orders. The containers were flimsy, and unfortunately, we ended up with broken pieces of plastic in our food.
- cashew nut chickencashew nut chicken had a really really really bad smell
- chopped nuts, cilantro or parsleyNormally one would expect this dish to come with chopped nuts, cilantro or parsley
If you're craving authentic Asian cuisine with generous portions, especially Pho, this place is definitely worth checking out. Just be aware that some dishes might be a hit or miss in terms of flavor or quality, so choose your order carefully.
Service (6.3 out of 10)
mentioned by 58% of the guests
When it comes to service, this spot offers a bit of a mixed bag, landing an average score of 6.3 with 55.4% customer satisfaction. Many diners, accounting for 36 positive comments out of 65 total, raved about the fast service, friendly staff, and VERY personable service. Some even highlighted specific individuals like Becky or appreciated the no wait times, making for a pleasant experience.
However, 25 negative comments indicate theres room for improvement. Issues like "slow service, " "servers dont understand English, and a general sense of poor service popped up. Some guests also noted an owner's attitude" that made them feel unwelcome, suggesting inconsistencies in the overall service experience.
Service
65
Reviews
55%
Satisfaction
25
negative
4
neutral
36
positive
Rating distribution
What people like
- Fast service
- Friendly staff
- Quick seating
What people don't like
- Slow service
- Poor communication
- Unwelcoming attitude
Often praised
- serviceI enjoyed a delicious lunch, including egg rolls & soup. The service was excellent, and the portions were very copious.
- staffWhat a gem in the heart of Chinatown! My experience was wonderful, with delicious Asian cuisine served up by a most friendly and courteous staff. The Bun Bo Hue was easily the best I’ve ever had.
- ServiceService:4
- BeckyBecky is great
- Fast serviceFast service
- SeatingMy experience at the restaurant was a pleasant surprise. I was seated immediately. It took a wave to get my order taken.
- VERY personable serviceVERY personable service
- dine indine in nice
- folksNice folks
- friendly serviceI chanced upon this place while walking through Chinatown. I had a lovely meal and experienced very friendly service. I totally recommended it!
Frequently criticized
- servicenot so great on its service.... server can ov n placed a rag on our table
- English speaking abilitiesminimal English speaking abilities
- ToGodon't get it ToGo
- TripAdvisor stickerthey are not even listed in TripAdvisor
- appetisersthe appetisers arrived after we had already finished our meal
- customer feedbackWhen I brought this to the owner's attention, they dismissed my concerns, stating they felt the dish was fine and that other customers were eating it. This complete lack of consideration for customer feedback was very disappointing. While other dishes had generous portions and were reasonably priced with acceptable taste, the overall experience was marred by the poor service and questionable food quality.
- ladythe lady was not happy about it
- order accuracymessed up in the order
- order and foodtook a bit to get our order and food
- owner's attitudeMy experience at this restaurant was largely negative. The establishment itself is not large, and the owner's attitude was far from pleasant. I found the ingredients did not seem very fresh.
Service here can be a bit of a roll of the dice; you might get quick, friendly attention or encounter some frustrating delays and communication issues. If you're feeling lucky and value speed, it could be a good fit, but be prepared for potential hiccups.
Ambience (7.2 out of 10)
mentioned by 34% of the guests
When it comes to the ambience, this spot generally hits a good note! With a solid score of 7.2 and customer satisfaction at 71.4%, it's clear most diners enjoy the vibe. Many appreciate the CLEAN and spacious inside environment, often describing it as a comfortable and festive eatery with a unique 1960s ambience.
This positive outlook comes from 25 positive remarks out of 35 total. However, not everything is perfect. A few guests, 6 to be exact, pointed out some significant drawbacks.
The most frequent complaint revolves around parking, which can be a real challenge. More concerning, though, are the mentions of a rat seen running from the kitchen, which is definitely a dealbreaker for some.
Ambience
35
Reviews
71%
Satisfaction
6
negative
4
neutral
25
positive
Rating distribution
What people like
- Spotless and spacious
- Unique 1960s vibe
- Local, comfortable feel
What people don't like
- Challenging parking
- Pest sightings
Often praised
- cleanlinessThe place was spacious, clean
- placeThe place was spacious, clean
- 1960s ambiencewell kept 1960s ambience
- AtmosphereAtmosphere:5
- CLEANCLEAN, well kept 1960s ambience
- atmosphereit was a wonderful experience
- clean restroomwith clean restroom
- comfortable and festive eateryA comfortable and festive eatery where you can spend time
- establishment cleanlinessThey keep their establishment very clean
- fancy chopsticksloved the fancy chopsticks
Frequently criticized
- parkingparkin is a challenge so parkin in the parkin lot 2 blocks east
- kitchenrat ran out from the kitchen
- ratsaw a rat ran out from the kitchen
- roaches and ratsroaches and rats is all I got to say
Overall, if you're looking for a clean, spacious, and uniquely themed spot with a local feel, this place is worth checking out. Just be prepared for potential parking difficulties and perhaps consider an early visit to avoid any unpleasant surprises like the reported rat issue.
Value (7.2 out of 10)
mentioned by 19% of the guests
When it comes to value, this spot generally hits the mark with a 7.2 score and a solid 72% customer satisfaction. Many diners appreciate the reasonably priced and affordable price points, often finding it a place where you can eat more for less. With 13 positive remarks out of 18 total, guests frequently highlight the fair price and generous portions, plus the convenience of paying with credit cards.
However, its not entirely without its nuances. A couple of comments (2 negative out of 18) mention that while generally good, some items might not feel like a steal, with the price being comparable to peer restaurants. So, while often affordable, dont expect every single dish to be an absolute bargain.
Value
18
Reviews
72%
Satisfaction
2
negative
3
neutral
13
positive
Rating distribution
What people like
- Affordable pricing
- Generous portions
- Accepts credit cards
What people don't like
- Some items pricey
Often praised
- priceMy experience at the restaurant was positive. I enjoyed the food, specifically the broccoli beef with rice, which was good and at a decent price. The restrooms were clean enough for a street shop.
- reasonably pricedThis complete lack of consideration for customer feedback was very disappointing. While other dishes had generous portions and were reasonably priced with acceptable taste, the overall experience was marred by the poor service and questionable food quality. I would advise seeking out a restaurant with better service if you don't have a strong desire to eat here.
- $16for $16 the portion very filling
- affordable pricevery affordable price with great quality
- credit cardsrare places in Chinatown that takes all sorts of credit cards
- eat more for lessEat more for less!
- fair priceDelicious food for a fair price
- inexpensive garage parkingIt has a local feel and is off the beaten path. It's conveniently located just one block from inexpensive garage parking and very close to popular tourist areas like China Town.
- pricedReasonably priced, especially for San Francisco
- pricesTheir food is perfect, with a homemade taste. The dishes are simple but delicious, and the prices are very good. Try the fried rice and the phos 🥹♥️
Frequently criticized
- pricecharge the same price like their peer restaurants
If you're looking for a place that generally offers good bang for your buck, especially with generous portions and reasonable pricing, this restaurant is definitely worth considering. Just be mindful that while many items are a great deal, a few might align more with standard competitor pricing.
How are the prices at San Sun?
You’re looking at roughly 23 per person – reported by 41 diners. That puts it in the $21–$30 category. For a Chinese Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While 23 is the average, we see a nice spread, with many guests enjoying meals in the $11–$20 range, alongside those who opt for a slightly more premium experience.
Here’s a quick look at what guests spend per person, based on the latest 41 reviews.
How this restaurant’s value for money compares to similar spots in San Francisco.
Considering its a Chinese Restaurant in San Francisco, we think the pricing feels quite fair. It offers a good mid-range option, and the variety in spending suggests theres something for different budgets.
Customer Reviews: what people think about San Sun
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Lunch
9
Perfect for Tourists, Delicious & Affordable
Every time I come to San Francisco, I visit this restaurant. For tourists not accustomed to strange flavors, this is the perfect restaurant. Their food is perfect, with a homemade taste.
The dishes are simple but delicious, and the prices are very good. Try the fried rice and the phos 🥹♥️
- food10
- dishes9
- prices9
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Family
Group Size
- Couple
Service Type
- Dine-in
9
Delicious Noodles, Can't Wait to Return!
My mom and I had a fantastic experience at this restaurant. The noodles we ordered were a 10/10 and incredibly delicious! I really miss coming here and was so glad we could finally visit again.
I highly recommend this place, especially if you love noodles, and I would definitely come back when I can! : 3
- noodles10
- rice noodles9
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
10
Excellent Food and Service!
My experience at the restaurant was excellent. I enjoyed the Kun Pao Chicken and the Egg rolls were great with lots of flavor. The Chicken fried rice was a hit with the kids.
The service, atmosphere, and food all received a perfect 5/5 rating.
- Kun Pao Chicken10
- Egg rolls10
- Chicken fried rice10
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
10
Amazing Food and Service!
My experience at this restaurant was fantastic! The food was amazing, and everyone in my group completely cleared their plates. The service was also 10/10.
I will definitely be coming again.
- food10
- service10
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Amazing Noodle Variety!
My experience at this restaurant was fantastic, especially for noodle lovers. The variety of noodle dishes is amazing, catering to all styles like soupy and fried. It's a very classic place for noodles.
My most favorite thing was their Combination Needle Noodle, also known as “pure rice noodle, ” which is essentially noodles enveloped in a giant egg omelette. It’s bomb! Their soup noodles are also good.
The service was rated a 4 and the atmosphere a 3, with lunch being the meal type. Vegetarian options are highly recommended and clearly labeled.
- noodle dishes10
- Combination Needle Noodle10
- pure rice noodle10
What San Sun offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Coffee
- Beer
- Vegetarian options
- Quick bite
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Atmosphere
- Casual
FAQs
What dining and service options are available at San Sun Restaurant?
At San Sun Restaurant, you can enjoy a variety of dining options including lunch, dinner, and dessert with comfortable seating. For your convenience, they offer dine-in, takeout, delivery, and even no-contact delivery. You can also make reservations for your visit.
Is San Sun Restaurant accessible and suitable for families with children?
Yes, San Sun Restaurant is highly accessible, featuring a wheelchair-accessible entrance, seating, and restroom. It’s also a great choice for families, as it’s good for kids and provides high chairs to ensure a comfortable dining experience for your little ones.
How is San Sun generally rated by customers?
San Sun holds a good overall score of **7.2** out of 10, with customer satisfaction at **72.3%**. **Food** (7.5) is highly regarded, followed by **Ambience** (7.2) and **Value** (7.2), while **Service** (6.3) is considered average.
Does San Sun offer good value and generous portions?
Yes, many customers frequently praise San Sun for its **large portions** and **affordable price**, often noting that you can “eat more for less” here.
What is the service and atmosphere like at San Sun?
The service is often described as **friendly** and **fast**, though some experiences vary. The atmosphere is generally considered **clean** and **comfortable**, with a well-kept 1960s ambience.