Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
oChef » Rose’s Island Spice – Orlando
Rose's Island Spice - Orlando
Photo from Rose’s Island Spice
Rose's Island Spice at a glance
Orlando New Malibu
- 🇯🇲 Jamaican Restaurant
€€
Price per Person 21 – 30 €
mentioned by 11 of the guests
#51 out of 163 places to eat in Orlando
#1 Jamaican Restaurant out of 1 in Orlando
Good
7.8 out of 10
Food
Service
Ambience
Value
87
Reviews
74.7%
Satisfaction
Often praised
- Authentic cuisine
- Welcoming ambiance
- Great service
Frequently criticized
- Price concerns
- Slow service
- Order problems
The Jamaican restaurant Rose’s Island Spice in Orlando’s New Malibu neighborhood invites you to a truly authentic experience. You’ll discover a casual atmosphere perfect for enjoying a quick bite or savoring small plates.
Whether you’re planning a lunch, dinner, or even just dessert, this spot offers a welcoming vibe for everyone. It’s a great choice if you’re looking for a relaxed meal with island flavors.
Overview: Introducting Rose's Island Spice
Rose’s Island Spice offers a taste of authentic Caribbean cuisine, with many praising the rich flavors of dishes like their oxtail and jerk chicken. The inviting atmosphere often makes diners feel transported, creating a pleasant and kid friendly dining experience.
The staff, including Miss Rose and her son, are frequently noted for their warm and professional approach. However, some experiences suggest inconsistencies, particularly with waiting time for orders and occasional issues with price discrepancies.
While the food itself is often celebrated, a few diners have found certain items, like the jerk seasoning or cabbage, to be less satisfying than expected.
Good
7.8
out of 10
87
Reviews
74.7%
Satisfaction
20
negative
2
neutral
65
positive
Overall, Rose’s Island Spice garners a solid 7.8 out of 10, with customer satisfaction sitting at a respectable 74.7%. This indicates a generally positive experience for most patrons.
The culinary offerings truly stand out, with Food scoring an excellent (8.7), frequently described as authentic and flavorful. The Ambience also receives high marks (9.6), often praised for its inviting and immersive feel, making it a pleasant spot to dine.
However, the experience isn’t uniformly stellar across all aspects. While many appreciate the warm interactions, Service registers an average (6.0), suggesting some room for improvement in consistency.
The most notable area for concern is Value, which scores a poor (2.8), with several comments pointing to issues with pricing and order accuracy. These insights are drawn from 87 customer observations, comprising 65 positive remarks and 20 negative ones.
What people like
- Authentic Jamaican food
- Inviting, family atmosphere
- Friendly, professional staff
What people don't like
- Inconsistent pricing/value
- Long waiting times
- Refund/order issues
Rose’s Island Spice offers a genuine taste of Jamaica, particularly if you prioritize flavorful, home-cooked Caribbean dishes and a warm, welcoming environment. With a solid recommendation score of 7.6, it’s clear that many find the culinary experience and atmosphere quite rewarding, making it a worthwhile visit for those seeking authentic flavors.
However, be prepared for potential inconsistencies in service speed and double-check your bill for pricing accuracy. If you’re patient and focused on the food, you’ll likely enjoy it.
If quick service and precise pricing are your top priorities, you might find aspects of your visit less satisfying.
Similar Restaurants in Orlando
Verdict: Our expert take on Rose's Island Spice
Food (8.7 out of 10)
mentioned by 91% of the guests
When it comes to the food, this spot is definitely hitting the mark! With a solid score of 8.7 and customer satisfaction at a great 84.6%, diners are consistently raving. Out of 52 total comments, a whopping 44 praise the delicious jerk chicken, flavorful oxtails, and authentic Jamaican food, especially the well-loved rice and peas.
However, a few of the 6 negative comments mention some concerns. Some felt the portions were small, particularly for the oxtail dinner, and a couple noted the jerk wasnt spicy enough. There were also mentions of tiniest chickens and dry cabbage', suggesting some inconsistency in execution.
Food
52
Reviews
84%
Satisfaction
6
negative
2
neutral
44
positive
Rating distribution
What people like
- Authentic Jamaican food
- Delicious jerk chicken
- Best oxtail ever
What people don't like
- Small oxtail portions
- Jerk lacks spice
- Cabbage can be dry
Often praised
- foodThe food is tremendously good beautiful taste
- jerk chickenpopular dishes like jerk chicken
- oxtailthe oxtail at their food truck for an event and it was so delicious
- FoodThe food was so delicious I was truly impressed
- Jamaican festival dumplingEnjoyed the Jamaican festival dumpling as well!
- rice and peasMy oxtails, cabbage, and rice and peas were delicious!!!
- Caribbean cuisinedelicious Caribbean cuisine with spices straight from Jamaica
- Jamaican foodMy experience at this restaurant was fantastic! If you're looking for Jamaican food at its best, this is the place to go. The food truly takes you back to Jamaica.
- Rice and PeasI highly recommend the Rice and Peas
- best oxtailit's the best oxtail we've had
Frequently criticized
- JerkJerk wasn't spicy
- cabbage25 for a small oxtail dinner. The jerk seasoning wasn't spicy, the cabbage was dry, and the rice was just okay. I won't be returning.
- chain restaurant quality foodThe restaurant may be small, but this is real home-cooked Jamaican food! I definitely recommend Rose's restaurant if you're tired of the generic chain restaurant quality food.
- foodcharged me $25 for food I never received
- meat from tiniest chickensThey give you meat from the tiniest chickens on earth.
- small oxtail dinner18.25 for a small oxtail dinner.
If you're craving authentic Jamaican flavors, especially their highly praised jerk chicken and oxtails, this place is definitely worth a visit. Just be mindful that a few guests found portions a bit small or the jerk less spicy than expected, so set your expectations accordingly.
Service (6 out of 10)
mentioned by 59% of the guests
When it comes to service, it's a bit of a mixed bag, with a score of 6, placing it squarely in the average range. Customer satisfaction also hovers around the middle at 54.5%, indicating a mixed experience for many. On the bright side, 12 positive remarks highlight good customer service, with many praising the owner and specific individuals like Miss Rose and her son Jordan for their superb and professional approach.
However, 10 negative comments point to significant issues, particularly concerning long waiting times, with some customers experiencing over an hour to order and receive food. There are also concerns about poor customer service and biz practices, including issues with refunds, suggesting that while some staff shine, consistency might be a challenge.
Service
22
Reviews
54%
Satisfaction
10
negative
0
neutral
12
positive
Rating distribution
What people like
- Good customer service
- Owner is nice
- Professional handling
What people don't like
- Long waiting times
- No refunds
- Poor customer service
Often praised
- serviceThanks again Ms Rose for your service
- customer serviceunderstand the importance of customer service
- American owned restaurantsupporting American owned restaurant Pete's BBQ
- Miss Rose and her son JordanMiss Rose and her son Jordan are the best.
- ServiceService:5
- ownerthe owner is very nice and respectful
- peoplethey are the sweetest people
- professionalvery professional in handling the last minute request
- superb servicegrateful for such superb service
Frequently criticized
- customer servicecustomer service could definitely be better
- waiting time1 hour 45 minutes total waiting time
- biz practicesPoor biz practices
- food truckill-prepared food truck
- orderThey never canceled or refunded.
- ownershe refused to give me a credit, refund, food
- refundThey never canceled or refunded.
- time wastednot worth the time frame wasted waiting
If you're willing to potentially wait a bit, you might encounter some truly wonderful staff who offer professional and personable service. However, be prepared for possible delays and ensure clarity on orders and refunds, as these areas have room for improvement.
Ambience (9.6 out of 10)
mentioned by 27% of the guests
When it comes to ambience, this spot truly shines! Guests consistently rave about the wonderful atmosphere, earning it an excellent score of 9.6. Many describe it as having a warm family spirit and a pleasant and kind atmosphere, making it a kid friendly and beautiful place to dine, almost like being in Jamaica.
Whats truly remarkable is that out of 8 customer comments, there were absolutely no negative remarks about the ambience. With a perfect 100% customer satisfaction, you can confidently expect a consistently positive experience, free from any complaints regarding the restaurants overall feel or environment.
Ambience
8
Reviews
100%
Satisfaction
0
negative
0
neutral
8
positive
Rating distribution
What people like
- Inviting family spirit
- Kid-friendly vibe
- Authentic Jamaican feel
What people don't like
Often praised
- atmosphereThe Atmosphere is amazing Feels like you are actually in Jamaica
- AtmosphereAtmosphere:5
- family spiritMy experience at this restaurant was absolutely wonderful. The food was incredibly delicious, and to top it off, the staff were the sweetest people with such an inviting family spirit. I'm giving it 5 stars hands down!
- kid friendlyit’s kid friendly
- placebeautiful place
- pleasant and kind atmospherePleasant and kind atmosphere.
- restauranta very nice restaurant to eat out
Frequently criticized
No complaints so far.
If you're looking for a restaurant with an absolutely fantastic vibe, this is definitely the place to be. The consistently excellent atmosphere, praised for its family-friendly and pleasant feel, ensures a wonderful dining experience. You can confidently expect a beautiful and inviting environment.
Value (2.8 out of 10)
mentioned by 18% of the guests
When it comes to value, theres a tiny glimmer of positivity here. While only 1 out of 5 remarks were positive, some customers did find certain meals, like a takeout lunch, to be quite affordable, appreciating the reasonable price for a taste of Jamaica. However, the overall picture for value is pretty poor, with a score of just 2.8 and customer satisfaction sitting at a low 20%.
Many of the 4 negative comments highlight concerns about being charged incorrectly, with some mentioning issues like a lunch special costing more than expected or finding the price for dishes like oxtail surprisingly high. It seems keeping an eye on the correct price' is crucial here.
Value
5
Reviews
20%
Satisfaction
4
negative
0
neutral
1
positive
Rating distribution
What people like
- Affordable takeout lunch
What people don't like
- Incorrect pricing issues
- Unexpectedly high costs
- Overcharged for items
Often praised
- priceThe food truly takes you back to Jamaica. I had lunch as a takeout order, and it was very affordable, costing between $1–$10 per person.
Frequently criticized
- $25charged me $25 for food I never received
- correct priceMake sure they're charging you the correct price.
- lunch specialcharged $12 instead of $7
- pricethey want 18.25 for a small oxtail dinner.
This place presents a real mixed bag for your wallet. While a few find it affordable, the majority report issues with pricing. If you're planning a visit, be sure to scrutinize your bill carefully.
How are the prices at Rose's Island Spice?
You’re looking at roughly 27€ per person – reported by 11 diners. That puts it in the 21 – 30 € category. For a Jamaican Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people usually spend, we see a good spread. While many guests enjoy more budget-friendly options, often in the 11 – 20 € range, there are also choices that go up to 91 – 100 €, suggesting a diverse menu.
Here’s a quick look at what guests spend per person, based on the latest 11 reviews.
Comparing value for money at this restaurant against similar spots in Orlando.
Overall, we think the pricing feels pretty fair for a Jamaican spot. It seems they offer a range of options, so you can likely find something that fits your budget, whether you’re looking for a quick bite or a more indulgent meal.
Customer Reviews: what people think about Rose's Island Spice
Group Type
- Large Group
Group Size
- Large Group
Visit Type
- Dine-in
Meal Type
- Dinner
10
Excellent last-minute catering!
I tried Rose Island Spice for a catering of 37 guests, and it was a very last-minute request. They were incredibly professional in handling the situation. The food was well prepared and tasty.
Thank you, Rose Island Spice, for a delicious dinner that felt like a home-cooked meal.
- professional10
- food9
- well prepared9
Service Intent
- Delivery
Visit Type
- Takeout
Wait Time
- Long (31+ min.)
1
Order never fulfilled, no refund
I placed an order online and when I went to pick it up, I was told it would take several more hours. I then requested to cancel the order, but it was never canceled, nor was I refunded. I was charged $25 for food I never received.
I strongly advise staying away from this place!
- order1
- food1
- refund1
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Authentic Jamaican Experience!
My experience at the restaurant was amazing! The atmosphere truly felt like being in Jamaica, and the food was Authentic Jamaican style. Big up Rose!
- atmosphere10
- food10
2
Customer service needs improvement
I didn’t get a chance to taste the food, but the customer service could definitely be better.
- customer service2
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Delicious Jamaican Flavors at Rose's Island Spice
My experience at Rose's Island Spice Restaurant in Orlando, Florida, was fantastic! They serve delicious Caribbean cuisine with spices directly from Jamaica. The menu offers popular dishes like jerk chicken, oxtail, and Jamaican festival dumpling, all prepared with fresh ingredients.
The service and atmosphere were also top-notch, contributing to a wonderful dining experience.
- Caribbean cuisine10
- jerk chicken10
- oxtail10
What Rose's Island Spice offers
Crowd
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Small plates
- Quick bite
Dining options
- Dinner
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
Atmosphere
- Casual
FAQs
What kind of dining experience can you expect at Rose's Island Spice in Orlando?
At Rose’s Island Spice, you can enjoy a casual dining experience with a focus on Jamaican cuisine. They offer small plates and quick bites, perfect for lunch, dinner, or dessert. You have the convenience of dine-in, takeout, or delivery options to suit your plans.
Is Rose's Island Spice accessible and family-friendly, and what are the parking options?
Yes, Rose’s Island Spice is good for kids, making it a family-friendly choice. For accessibility, you’ll find a wheelchair accessible entrance and parking lot. When you visit, free street parking is available, adding to your convenience.
How does Rose's Island Spice rate overall?
Rose’s Island Spice holds a good overall score of 7.8. Its Food is excellent (8.7) and Ambience is also excellent (9.6), while Service is average (6.0) and Value is poor (2.8).
What kind of food can I expect at Rose's Island Spice?
You can expect authentic, home-cooked Jamaican food with rich flavors, including popular dishes like jerk chicken, oxtail, and rice and peas. Many describe it as delicious Caribbean cuisine.
Are there any common issues to be aware of regarding service or pricing?
Some customers have reported long waiting times for orders and occasional discrepancies with pricing. It’s advisable to confirm your order and bill for accuracy.