Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant Rolling Dumpling in San Francisco’s vibrant Mission District offers you an authentic Chinese dining experience. You’ll find a casual atmosphere perfect for enjoying delicious small plates or a quick bite.
Whether you’re looking for a satisfying lunch or a delightful dinner, this spot provides healthy options that cater to your taste. It’s a fantastic choice for a relaxed meal in the city.
Rolling Dumpling offers a mixed experience, with some dishes like their wontons and beef brisket noodle receiving praise for their flavor and generous portions. Many appreciate the helpful and nice employees, contributing to a generally pleasant interaction.
It’s often seen as a small, local establishment. However, the culinary journey can be inconsistent, with concerns about certain items like Pad Thai lacking key ingredients or being overpriced.
Some find the chicken dry and the rice overly salty, while others note issues with drink quality and long wait times.
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Looking at the overall picture, Rolling Dumpling holds a Restaurant Score of 4, placing it in the poor category. This aligns with a low Customer Satisfaction of 27.7%, indicating that many diners leave feeling disappointed.
These insights are drawn from 94 customer opinions, with 26 positive remarks contrasting with 61 negative ones. Digging deeper, the Food (3.7) is a primary concern, also scoring poorly, despite being the most discussed aspect.
Value (3.2) also falls into the poor range, often linked to perceived high prices for certain dishes. On a brighter note, Service (5.8) is average, and the Ambience (6.6) is generally considered average, offering some positive points amidst the overall feedback.
Rolling Dumpling presents a challenging dining proposition. With a Recommendation Score of 4.3, it suggests that while some dishes like their dumplings or beef brisket might hit the mark, the overall experience is often underwhelming.
Consider your expectations carefully before visiting. If you’re seeking a quick, specific dish that has received praise, you might find something to enjoy.
However, for a consistently satisfying meal or good value across the menu, you might find yourself looking elsewhere. It’s a place with potential, but also notable inconsistencies.
When it comes to the food, opinions are quite a mixed bag, leaning heavily towards disappointment. With a score of just 3.7, it falls into the poor category, and customer satisfaction sits at a low 25%. While there are 17 positive remarks among the 68 total, some diners did enjoy specific items like the Pad Thai, beef brisket noodle, Wonton soup, and honey lemonade, finding them delicious and well-prepared.
However, the majority of feedback, with 48 negative comments, points to significant issues. Many found the food to be a fake Thai food experience, lacking authentic flavor, with common complaints about dry chicken, salty white rice, and generally bland dishes. It seems consistency and quality are major concerns, especially regarding the overall taste profile.
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If youre considering a visit, be aware that the food quality is generally quite low, with many finding it a letdown. While a few specific dishes might hit the mark, the overall sentiment suggests you might be better off exploring other options if youre looking for a satisfying meal.
When it comes to service, it seems like a bit of a mixed bag, with a score of 5.8, placing it in the average range. Customer satisfaction also sits at a rather mixed 54.5%. Based on 11 customer remarks, with 6 positive and 5 negative, theres a clear split in experiences.
Many appreciated the chef and employees, noting the service was extremely nice and helpful, with some even calling it excellent. However, not everyone had such a smooth experience. Some found the staff to be unprepared or inept, and a few mentioned a wait that was extremely long.
It appears theres some inconsistency, with issues like staff making excuses or not asking about preferences, which can definitely impact the overall dining experience.
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If youre considering a visit, be prepared for potentially inconsistent service; you might get a fantastic employee, or you might encounter some delays or unprepared staff. Its a bit of a gamble, so manage your expectations regarding the speed and attentiveness of the team.
When it comes to ambience, guests have noted a pleasant Atmosphere and appreciate the charm of a small local family business. Based on 5 total opinions, 2 were positive, highlighting these aspects. While the overall score sits at an average 6.6, theres a definite warmth that shines through.
Interestingly, despite a mixed 40% customer satisfaction, there were no negative opinions or terms mentioned regarding the ambience. This suggests that while it might not blow everyone away, there arent any glaring issues either, leaving room for improvement without any specific complaints.
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If youre looking for a place with a cozy, family-run feel and a generally pleasant vibe, the ambience here could be a nice fit. While it wont necessarily wow you, there are no major downsides, making it a safe bet for a comfortable experience.
When it comes to value, theres a tiny bright spot: one customer found the "price" for a specific dish, like the hot meat soup, to be quite reasonable, especially given the generous portion. This single positive remark, among 10 customer opinions, suggests that if you pick wisely, you might find a decent deal. However, the overall picture for value is quite poor, with a score of 3.2 and customer satisfaction at a mere 10%.
A whopping 8 out of 10 customer remarks highlighted issues, with many feeling items were "not worth the price. " Common complaints included "overpriced" dishes and expensive "soft drinks" and "fountain drinks, " suggesting costs dont align with perceived quality.
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If you're considering this spot, be warned: the value proposition is generally poor. While one specific dish might offer a reasonable price, most customers found the overall cost, especially for drinks, to be too high for the quality received. Proceed with caution, or perhaps stick to that one recommended item.
You’re looking at roughly 20 per person – reported by 16 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most guests are indeed in that $11–$20 sweet spot, though a few folks do venture into the $21–$30 or even $31–$40 range, suggesting there are options for different budgets.
Here’s a quick look at what guests spend per person, based on the latest 16 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Chinese restaurant in San Francisco, offering good value for a mid-range experience.