Highlights
- Great beer selection
oChef » Roam Artisan Burgers – San Francisco
Roam Artisan Burgers - San Francisco
Photo from Roam Artisan Burgers
Roam Artisan Burgers at a glance
San Francisco Cow Hollow
- 🍔 Hamburger-Restaurant
$$
Price per Person $21–$30
mentioned by 125 of the guests
#941 out of 2403 places to eat in San Francisco
#7 Hamburger-Restaurant out of 37 in San Francisco
Good
7.7 out of 10
Food
Service
Ambience
Value
611
Reviews
75.8%
Satisfaction
Often praised
- Burger quality
- Quick service
- Good atmosphere
Frequently criticized
- High prices
- Cleanliness issues
- Counter service
The restaurant, Roam Artisan Burgers, is a popular Hamburger Restaurant in San Francisco’s vibrant Cow Hollow neighborhood. You’ll find a casual and trendy atmosphere perfect for a quick bite or a relaxed meal.
Known for its great beer selection, it offers a welcoming spot where you can enjoy delicious organic dishes and vegetarian options. Whether you’re dining in or grabbing takeout, you’re in for a treat.
Overview: Introducting Roam Artisan Burgers
Roam Artisan Burgers offers a generally positive dining experience, often highlighted by its well-regarded food and efficient service. Many appreciate the creative burger options and the speed at which meals are prepared, making for a pleasant visit.
However, some guests have noted concerns regarding the overall value for money, with prices sometimes feeling a bit steep for the experience. While the atmosphere is often described as good, issues with cleanliness and seating comfort have occasionally surfaced.
Good
7.7
out of 10
611
Reviews
75.8%
Satisfaction
105
negative
43
neutral
463
positive
Roam Artisan Burgers achieves a solid overall score of 7.7, indicating a good performance across the board. This is supported by a strong 75.8% customer satisfaction rate, suggesting that most diners leave content with their experience.
These figures are drawn from over 600 customer observations, with a clear majority of 463 positive remarks outweighing 105 negative ones. The culinary offerings stand out, with Food scoring well at (7.9), reflecting positive feedback on burgers and creative options.
Ambience also rates highly at (7.8), often described as pleasant and clean. Service is likewise commendable at (7.7), frequently praised for its speed and friendly staff, though some experiences with counter service have been less ideal.
The primary area for improvement appears to be Value, which registers an average (5.2).
What people like
- Excellent burger quality
- Fast, friendly service
- Pleasant atmosphere
What people don't like
- Perceived high prices
- Inconsistent cleanliness
- Counter service limitations
Roam Artisan Burgers presents a compelling option for those seeking a well-crafted burger in a comfortable setting, backed by efficient service. While the culinary experience and overall environment are generally well-received, be mindful of the pricing structure.
With a strong recommendation score of 8, it’s certainly worth a visit if you prioritize quality food and quick service. However, if budget is a primary concern or you prefer full-service dining, you might find aspects of the experience less appealing.
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Verdict: Our expert take on Roam Artisan Burgers
Food (7.9 out of 10)
mentioned by 100% of the guests
Diners are generally thrilled with the food, reflected in a good score of 7.9 and 80.3% customer satisfaction. Many of the 327 positive remarks praise the creative burgers and fresh ingredients, with sweet potato fries and zucchini onion haystack often singled out as delicious. The quality of their food is consistently highlighted.
However, some of the 57 negative comments point to areas for improvement. A few found the burger patties small or not juicy, while others mentioned fries being cold or overcooked. Concerns about oily food and soggy bun also surfaced, suggesting occasional inconsistencies in preparation.
Food
407
Reviews
80%
Satisfaction
57
negative
23
neutral
327
positive
Rating distribution
What people like
- Creative burger options
- Fresh, quality ingredients
- Delicious fries & sides
What people don't like
- Inconsistent burger quality
- Fries often inconsistent
- Occasional oily food
Often praised
- foodI do enjoy the new rewards program, though. The employees are always super friendly and the food is awesome at a reasonable price (considering the city we're in and how expensive other quality burger places can be). They offer lots of meat options for burgers as well as a vegetable patty, and have seasonal items that rotate (like certain drinks/beers, salads, and certain meats like elk).
- burgersMy experience at the restaurant was mostly positive, particularly with the food. We really enjoyed the burgers and fries, and there were some fairly creative burger options. However, a significant downside was the kids' drink.
- burgerHe said he'd buy me lunch at Roam Artisan Burgers for bringing him the Skidwheeler all the way from Hoboken's Pig Farm in Cloverdale, and man, I was all in! No one packs a burger better than Roam Artisan Burgers; they're the best in the city! 5 Stars all the way!
- friesMy experience at the restaurant was mostly positive, particularly with the food. We really enjoyed the burgers and fries, and there were some fairly creative burger options. However, a significant downside was the kids' drink.
- sweet potato friesA highlight was the Brussels sprouts, which were amazing with their mix of toasted sesame oil, lime, cilantro, garlic, and red Fresno chiles – a refreshing twist. The sweet potato fries were also a hit, balancing sweet and savory flavors. On a brighter note, the service was top-notch; the staff was attentive and friendly, enhancing the dining experience.
- FoodAbsolutely amazing burgers! Easily one of the best I have ever had!
- veggie burgermy meat eating wife also loved their veggie burger
- veggie pattyhouse made veggie patty that was very tasty
- ingredientslots of fresh and flavorful ingredients
- menumenu is huge, offering classics and plenty of specialty burgers
Frequently criticized
- burgernot able to get a burger rate or medium rare It was well done
- burgersburgers to be expensive, bland, and served in tiny portions
- foodWhatever. The fries were cold by that point, and the burger wasn’t that good. I need to find a new burger joint.
- friesforgot fries in the delivery order
- pattyHowever, each bite was bursting with flavor. The Bison Burger was delicious with the cheddar cheese, though the patty was on the smaller side; a half-pound patty would be better. A highlight was the Brussels sprouts, which were amazing with their mix of toasted sesame oil, lime, cilantro, garlic, and red Fresno chiles – a refreshing twist.
- milkshakesthey had the best milkshakes but they don't :/ they are just regular shakes
- FoodFood:1
- French friesFrench fries were mixed together, some nice and hot right out of the fryer, others cold.
- bottled sodaI wish they had fountain drinks instead of bottled soda.
- breadingbreading was very hard
Overall, the food here receives a strong endorsement from most diners. While there are occasional hiccups with consistency, especially regarding burger juiciness or fry temperature, the creative options and fresh ingredients make it a worthwhile stop for a satisfying meal.
Service (7.7 out of 10)
mentioned by 60% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 7.7 and customer satisfaction at 74.5%, its clear many appreciate the experience. Guests frequently praise the friendly staff and quick service speed, with many noting attentive waiters and pleasant customer service in 76 positive remarks.
However, not every visit is perfect. A smaller number of 22 comments point to occasional slow service and frustrating waiting times. Some experiences mention staff chatting instead of serving, issues with counter service, and even instances of impoliteness, suggesting theres room for improvement.
Service
102
Reviews
74%
Satisfaction
22
negative
4
neutral
76
positive
Rating distribution
What people like
- Friendly, helpful staff
- Quick service speed
- Top-notch customer service
What people don't like
- Occasional slow service
- Long waiting times
- Impolite staff
Often praised
- serviceThe only downside was the chicken tenders, which were difficult to eat due to their very hard breading. On the bright side, everything arrived quickly, and the service was excellent. We felt very welcome, and our server was friendly.
- ServiceService:5
- staffMy experience at this restaurant was fantastic! I loved the great quality food, the good atmosphere, and the friendly staff. It's a wonderful place to relax and dine in.
- cashiera much personable cashier took her place.
- customer serviceMy experience at this restaurant was fantastic! I had the best burger, and the customer service was outstanding. I highly recommend this place.
- employeesI do enjoy the new rewards program, though. The employees are always super friendly and the food is awesome at a reasonable price (considering the city we're in and how expensive other quality burger places can be). They offer lots of meat options for burgers as well as a vegetable patty, and have seasonal items that rotate (like certain drinks/beers, salads, and certain meats like elk).
- foodOur food came out crazy fast, which was a nice surprise.
- peopleReally nice people
- service speedI had the delicious vegan bacon cheeseburger, and the vegan bacon was perfectly crispy, salty, and delicious. The service was great – it was fast and they even deliver to your table. Plus, it was fairly priced.
- StaffStaff was extremely friendly and helpful
Frequently criticized
- serviceDer Service...naja...man bestellt das Essen am Tresen und holt es dann ab...Service wĂĽrd ich das nicht nennen.
- ServiceService could be better, ordered iced tea and the lady forgot to give it to me, had to remind her.
- counter serviceFeels like a bit much for counter service
- expect more from Roamwould expect more from Roam
- flexibilitynor willingness to be flexible.
- foodhad to ask for it multiple times
- food and servicethe food and service was below average
- impolitenessHe showed extreme impoliteness, not willing to explain any item on the menu.
- order at registerHad to go to the register to order
- placethe place was seriously understaffed
Overall, you can generally expect good service here, often marked by friendly staff and quick delivery. While most experiences are positive, be aware that occasional slow periods or less attentive interactions might occur, especially during busy times.
Ambience (7.8 out of 10)
mentioned by 39% of the guests
The vibe here is definitely a winner! Guests frequently rave about the welcoming and often rustic atmosphere, noting the spacious layout and overall cleanliness. With 48 positive remarks out of 64 total, it’s clear that features like outdoor seating contribute to a great experience.
The ambience scores a solid 7.8, with customer satisfaction at 75%, both indicating a good impression. However, not everything is perfect. A few guests, 7 to be exact, mentioned challenges with finding a parking space.
There were also some concerns about tables being sticky or not clean, and a few found the seating somewhat uncomfortable. One comment even touched on hygiene regarding a tablet, suggesting some areas could use a bit more attention.
Ambience
64
Reviews
75%
Satisfaction
7
negative
9
neutral
48
positive
Rating distribution
What people like
- Welcoming atmosphere
- Spacious seating
- Outdoor seating
What people don't like
- Difficult parking
- Sticky tables
- Hygiene concerns
Often praised
- atmosphereMy experience at this restaurant was fantastic! I loved the great quality food, the good atmosphere, and the friendly staff. It's a wonderful place to relax and dine in.
- AtmosphereAtmosphere:5
- ambianceeverything was there, the ambiance
- placethe place very nice and well-maintained
- Group sizeSuitable for all group sizes
- areaMy experience at Roam was excellent, especially for a weekday dinner. Upon walking in, I was greeted by a bright and clean area with a menu that was both easy to read and detailed. The staff was extremely friendly and helpful, and the menu offered an abundant selection of choices.
- casual burger placelooking for a casual burger place
- casual spotIt’s a perfect casual spot for a laid-back meal
- cleanlinessrelativ sauber auch bei ordentlichem Betrieb
- fresh airproviding nice fresh air to the indoor seating.
Frequently criticized
- Parking spaceSomewhat difficult to find parking
- cleaner clienteleIt calls for a cleaner clientele
- hygieneThe servant on the cash register looked not so hygienic
- seatingetwas ungemütliche Sitzplätze
- table cleanlinessmy table was covered in food from the last customer
- tablesThe tables are sticky though
- tablet cleanlinessI've had good experiences here before, but yesterday's visit ruined it for me. When I had to sign for my card on the tablet after ordering, there was food caked on the tablet, which suggests it wasn't cleaned before use. This is particularly off-putting for a restaurant where people eat with their hands.
If a welcoming atmosphere and spacious setting are high on your list, this place is a solid choice. Just be aware that parking can be a challenge, and some minor cleanliness issues, like sticky tables, have been noted. It's a good spot to relax, but keep these small points in mind.
Value (5.2 out of 10)
mentioned by 26% of the guests
When it comes to value, it seems theres a bit of a mixed bag, with an average score of 5.2. Many customers, based on 12 positive opinions, feel the "prices" are quite "reasonable" and that the experience is truly "worth it" for what you get. Some even call it a "correct price" for the area, indicating a decent "price-performance ratio" overall.
However, a significant number of diners, 19 to be exact, found the value proposition less appealing, leading to a poor customer satisfaction of just 31.6%. Many opinions describe the offerings as "expensive" or "pricey, " with some even feeling its a rip off. The added 6% SF charge also frequently comes up as a point of contention, making the total cost feel unjustified.
Value
38
Reviews
31%
Satisfaction
19
negative
7
neutral
12
positive
Rating distribution
What people like
- Reasonable price
- Worth the money
What people don't like
- Too expensive
- Not worth price
- Hidden SF charge
Often praised
- priceprice is reasonable for San Francisco
- price per personprice per person:$10–20
- pricesthe prices are totally fair for what you get.
- correct pricecorrect price for San Francisco
- price-performance ratioPreis / Leistung passt fĂĽr SF.
- reasonable priceI do enjoy the new rewards program, though. The employees are always super friendly and the food is awesome at a reasonable price (considering the city we're in and how expensive other quality burger places can be). They offer lots of meat options for burgers as well as a vegetable patty, and have seasonal items that rotate (like certain drinks/beers, salads, and certain meats like elk).
- worth itbut worth it
- worth your moneyI'm glad the reviews I read lived up to the hype. It's a 10/10 and worth your money. Take a visit đź’“.
Frequently criticized
- pricesMy recent experiences here have been more mixed than in the past. Employees here are still fairly friendly, but prices are no longer so reasonable. I do enjoy the new rewards program, though.
- priceNot worth the price
- priceyLittle bit pricey for what it is
- $20 burgerFĂĽr nen 20$ Burger kann man mehr erwarten
- 6% SF chargemost annoying part is they add 6% to every bill for the fake SF charge
- burgers priceburgers can easily be ~$15
- burnt cloudfor two dollars I would not do it again
- costespecially after you factor in cost
- customize your own burgerespecially when you customize your own burger
- expensiveA bit expensive for what it was
So, is it worth your money? While some find the prices fair for the quality, be prepared that many others feel its quite expensive, especially with extra charges. If youre looking for a budget-friendly meal, this might not be your top pick, but if you don't mind potentially higher costs, you might find the value acceptable.
How are the prices at Roam Artisan Burgers?
You’re looking at roughly 26 per person – reported by 125 diners. That puts it in the $21–$30 category. For a Hamburger Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the numbers, most diners stick to that sweet spot, with a good portion spending a bit less, and just a few venturing into the higher price points. It’s pretty clear where the value is!
Here’s a quick look at what guests spend per person, based on the latest 125 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing here feels quite fair for a Hamburger Restaurant in San Francisco. It offers a solid mid-range option without breaking the bank.
Customer Reviews: what people think about Roam Artisan Burgers
Price per Person
- $21–$30
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Disappointing Experience, Mediocre Food
C'mon people, do you actually like these burgers/sandwiches? We ordered a classic, a fried chicken sandwich, and a bison burger, along with fries and a zucchini onion haystack. ALL of the food was mediocre at best, with the haystack standing out as inedible.
Nothing was worth having again. This is our second time trying this place and we were equally disappointed the first time. The food is boring, the service slow, and the prices stupidly high for what you get.
We were unanimous in concluding we will not be coming here again. Much better quality, flavor, and service can be found at this price and lower at other burger places.
- burgers/sandwiches2
- food2
- zucchini onion haystack1
Price per Person
- $41–$50
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Noise Level
- Quiet
10
Excellent Food and Service!
My experience at this restaurant was fantastic. The food was consistently good and fresh, with the best salads in the city. The customer service was truly top notch.
Even when we made a mistake with our order, the team was incredibly kind and helpful, patiently guiding us to get what we actually intended to order. They handled our error without any annoyance, ensuring we left happy and well-fed, especially our 8-year-old. The atmosphere was also rated a perfect 5, and the noise level was quiet, making conversation easy.
- food10
- salads10
- customer service10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Excellent Veggie Burger and Fries
My experience at the restaurant was very positive. I tried the veggie burger and found it to be very good, something I would recommend to everyone, regardless of whether they eat meat or not. The sweet potato fries were a standout, much better than the russet fries, and a kids size was more than enough for one person.
I also appreciated the option for a lettuce wrap instead of a burger bun, as it provided a much lighter alternative.
- veggie burger9
- sweet potato fries8
- kids size8
- russet fries4
Price per Person
- $21–$30
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Great Burgers, Customizable Options
My experience at the restaurant was very positive. The burgers were very good and customizable. I appreciated the good portion of fries.
A great option is the possibility to choose a gluten-free bun, which is ideal for those with intolerances. The ambiance was quite calm. The service was excellent, rated 5/5, and the food was also rated 5/5.
- burgers9
- customizable8
- portion of fries7
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
9
Delicious Burgers and Great Service!
My experience at the restaurant was fantastic! The burgers were delicious. The service was very nice, and they provided excellent advice on the burgers, drinks, and portions.
The atmosphere was also great.
- burgers9
- service10
- advice9
What Roam Artisan Burgers offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Bar onsite
- Restroom
Offerings
- Quick bite
- Wine
- Coffee
- Beer
- Organic dishes
- Vegetarian options
- Alcohol
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
- Trendy
FAQs
What kind of dining experience can you expect at Roam Artisan Burgers?
At Roam Artisan Burgers, you can expect a cozy, casual, and trendy atmosphere. You can enjoy lunch, dinner, or dessert with comfortable seating. They offer dine-in, takeout, delivery, and outdoor seating. Families are welcome with a kids’ menu and high chairs available.
Are there accessible options and amenities available at Roam Artisan Burgers?
Yes, Roam Artisan Burgers provides great accessibility. You’ll find a wheelchair accessible entrance, seating, and restroom. For your convenience, there’s a gender-neutral restroom and a bar onsite. If you’re with your dog, they are welcome in the outdoor seating area.
How does Roam Artisan Burgers generally perform?
Roam Artisan Burgers holds a good overall score of 7.7 with a customer satisfaction rate of 75.8%. Its Food (7.9), Ambience (7.8), and Service (7.7) are well-regarded, though Value (5.2) is considered average.
What do customers appreciate most about the food?
Customers frequently praise the quality of the burgers, including creative options and tasty veggie patties. Many also enjoy the fries and unique side dishes like sweet potato fries and Brussels sprouts.
Are there any common concerns about the dining experience?
Some guests find the prices a bit high, especially for a counter-service model. There have also been occasional remarks about inconsistent table cleanliness and challenges with parking.