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oChef » Rios Bistro Sushi – Orlando
Rios Bistro Sushi - Orlando
Photo from Rios Bistro Sushi
Rios Bistro Sushi at a glance
Orlando Metro West
- 🍽️ Restaurant
$$
Price per Person $51–$60
mentioned by 96 of the guests
#116 out of 163 places to eat in Orlando
#29 Restaurant out of 32 in Orlando
Good
6.2 out of 10
Food
Service
Ambience
Value
654
Reviews
58.1%
Satisfaction
Often praised
- Modern Ambiance
- Quality Sushi
- Good Service
Frequently criticized
- High Prices
- Forced Tip
- Long Waits
The restaurant Rios Bistro Sushi, a charming restaurant in Orlando’s Metro West neighborhood, invites you to experience its cozy atmosphere. You’ll find a delightful spot perfect for a casual meal, whether you’re craving fresh sushi or exploring other healthy options.
This welcoming eatery offers a relaxed setting where you can enjoy a variety of small plates, fine wines, and expertly crafted cocktails, making it an ideal choice for any occasion.
Overview: Introducting Rios Bistro Sushi
Rios Bistro Sushi offers a visually appealing dining experience, with many guests appreciating its gorgeous and clean and modern atmosphere. The culinary offerings, particularly the sushi and rodĂzio, often receive praise for their freshness and taste, suggesting a solid foundation in its Japanese fare.
However, the dining journey can be inconsistent. While some commend the attentive staff, others report significant long waits for food and service.
The overall value is a notable concern, with many finding the experience pricey and the billing practices frustrating.
Good
6.2
out of 10
654
Reviews
58.1%
Satisfaction
253
negative
21
neutral
380
positive
Rios Bistro Sushi earns an overall score of 6.2, placing it squarely in the average category. Customer satisfaction stands at 58.1%, indicating a mixed reception among diners.
This feedback comes from a substantial 654 opinions, with 380 positive remarks balanced against 253 negative ones, painting a picture of varied experiences. Diving deeper, the Ambience (8.2) is a clear highlight, consistently impressing guests.
However, the Food (6.3) and Service (6.2) hover around average, suggesting room for improvement. The most significant area of concern is Value (3.1), which falls into the poor range, often cited as a major drawback for many patrons.
What people like
- Gorgeous, modern ambiance
- Fresh, quality sushi
- Attentive, polite staff
What people don't like
- Extremely high prices
- Mandatory service charge
- Significant wait times
Rios Bistro Sushi presents a mixed bag, with its appealing ambience and often fresh sushi being strong draws. However, be prepared for potential inconsistencies in service and a price point that many find steep, especially with the added mandatory charges.
With a recommendation score of 6.1, it’s a place to consider if the atmosphere is a priority and you’re willing to overlook the value concerns. For a smooth, budget-conscious experience, you might want to explore other options, but for a visually pleasant meal, it could be worth a try.
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Verdict: Our expert take on Rios Bistro Sushi
Food (6.3 out of 10)
mentioned by 92% of the guests
The food here presents a bit of a mixed bag, with a customer satisfaction of 59.6% and an average score of 6.3. Many guests rave about the delicious food, particularly the sushi and fresh ingredients, highlighting a wide variety of options and unique chefs creations. With 177 positive remarks, theres definitely a lot to love.
On the flip side, 108 negative comments point to some significant concerns. Diners occasionally encountered frozen fish, a noticeable lack of flavor, and dishes that arrived cold. Some also mentioned poor quality in certain items, indicating inconsistencies that keep the overall food experience from truly shining.
Food
297
Reviews
59%
Satisfaction
108
negative
12
neutral
177
positive
Rating distribution
What people like
- Delicious food
- Fresh ingredients
- Wide variety
What people don't like
- Frozen fish
- Lack of flavor
- Cold dishes
Often praised
- foodMy experience at the restaurant was fantastic! I was impressed with the great service and great food. The place itself is very clean and modern, making it a great option for group events and big parties.
- sushiWhat a wonderful experience! The service was very good, especially from Gustavo, who gave us great tips for choosing our sushi. We also enjoyed a delicious petit gateau made in-house.
- rodĂzioI went to try the rodĂzio at the restaurant and it was simply wonderful! The fish was fresh, the presentation of the dishes was high quality, and the service was very good!
- dishesI really enjoyed the rodĂzio. The waitress, Scarlet, was super helpful, explaining all the dishes and giving great tips. I loved it!
- Japanese foodbest place you will find out to eat good Japanese food
- fishAchamos o peixe super fresh, de verdade uma delĂcia
- Japanese rodiziobest Japanese rodizio of Orlando!
- petit gateautry the petit gateau you won’t regretted
- SushiSushi is great. I’ve been a loyal customer going on average once a month.
- delicious foodcomida saborosa
Frequently criticized
- foodOn Mother's Day, I went to Rios restaurant to eat with my children and celebrate. I arrived hungry and left starving. I sat for an hour and a half waiting for food, while other families who arrived after us ate and paid their bills, and my family and I received nothing.
- sushiUnbelievable! We made multiple complaints, only to be met with apologies from the waitstaff and owner, who shamelessly blamed the kitchen backlog on the "all you can eat" sushi option. We placed an order for dumplings and two rolls, but after an additional 40 minutes of empty promises that our food was a top priority, we received a single roll and only one of two orders of the same dish (placed at same time too).
- desserta Ăşnica sobremesa era um sorvete de creme com algas e farofa, no qual sinceramente nĂŁo estava bom
- dishesThe waiters were lost, pretending not to hear and ignoring the customers! To top it off, ALL the dishes arrived cold due to the disorganization of the entire team, which needs attention! A terrible experience, and I wouldn't recommend it to anyone!
- rodiziothe rodizio didn't happen at our table!!!
- Filet mignon saladit was over cooked (I ordered medium rare) and tough as ever
- fried riceThe menu presented to us only had 2 options. We ordered the fried rice, and it looked horrible and tasted sour. It was returned, and the person had to leave the restaurant to eat nearby.
- main courseMy Mother's Day lunch at Rio Sushi was a complete disaster. Despite being seated outside with no wait for a table, my mother and I endured an agonizing wait of 30 minutes for our drinks and appetizers, followed by another 30 minutes for our main course. We observed other tables receiving multiple trays of sushi and entrees while we waited.
- rodĂzioThe entire family lost the vontade to continue eating the rodĂzio
- seasoninghad no seasoning at all
If you're seeking a diverse menu with potential for delicious sushi and creative dishes, this spot might be worth a try. However, be prepared for some inconsistencies in quality and freshness, especially with certain items, which could lead to a hit-or-miss experience.
Service (6.2 out of 10)
mentioned by 90% of the guests
When it comes to service, guests often praise the friendly and attentive staff. With 140 positive remarks out of 246 total comments, many highlight an excellent attendant providing good service. The overall score for service stands at an average 6.2, with customer satisfaction at a mixed 56.9%, indicating some bright spots.
However, there are also 102 negative comments pointing to significant issues. Concerns frequently revolve around excessive waiting time, particularly with waitstaff sometimes appearing inattentive or showing team disorganization. Some experiences mention an inattentive waitress leading to frustration, suggesting areas needing improvement.
Service
246
Reviews
56%
Satisfaction
102
negative
4
neutral
140
positive
Rating distribution
What people like
- Friendly, attentive staff
- Detailed menu explanations
- Efficient, quick service
What people don't like
- Long waiting times
- Inattentive waitstaff
- Poor order accuracy
Often praised
- serviceIt's the best place I've found for good Japanese food, and it also offers bistro and bar options. The environment was great, the service was well served, and the customer experience was superb. Everything was delivered fast as ordered.
- CamilaEspecially Livia, who attended to us, what a lovely person. But Camila and Renata were wonderful too! The owner is very nice and kind as well!
- serversAll those servers are amazing!
- staffthe staff's service was incredible, super attentive and polite
- teamWow, what an incredible experience we had at Rios BistrĂ´ Sushi Bar. Thank you to the entire team. Especially Livia, who attended to us, what a lovely person.
- waitress CamilaI adored the experience! We were super well attended by the waitress Camila. The sushis were delicious, and the service was agile and attentive.
- waitressesMy family and I absolutely loved the restaurant. The waitresses were incredibly attentive, and the food was delicious, everything was very fresh and prepared with great care. We highly recommend it!
- attendant Camilathe attendant Camila always very attentive and polite!
- ownerBut Camila and Renata were wonderful too! The owner is very nice and kind as well! Such delicious sushi, folks!
- LiviaThank you to the entire team. Especially Livia, who attended to us, what a lovely person. But Camila and Renata were wonderful too!
Frequently criticized
- serviceI sat for an hour and a half waiting for food, while other families who arrived after us ate and paid their bills, and my family and I received nothing. Terrible service, they didn't even prioritize us after I complained that the food wasn't coming. I left frustrated, irritated, hungry, and sad because they ruined my day.
- waiting timeI arrived hungry and left starving. I sat for an hour and a half waiting for food, while other families who arrived after us ate and paid their bills, and my family and I received nothing. Terrible service, they didn't even prioritize us after I complained that the food wasn't coming.
- customer servicecomplete lack of customer service and respect for their patrons
- orderThey brought the food, but it felt like they were doing it reluctantly or with pity. Furthermore, my friend ordered 2 rolls, and they didn't bring them. Suddenly, they arrived with a huge fried temaki to try and substitute the order (because temaki is large and more filling) – I didn't think that was a good move, and of course, he didn't accept it, lol.
- waitersI didn't feel it had a distinct Brazilian sushi differential like other Brazilian rodĂzios we're accustomed to in Orlando. I also found the way the waiters look at us when we asked for more food unpleasant – it's an all-you-can-eat, and they seemed to be judging the quantity the whole time. They brought the food, but it felt like they were doing it reluctantly or with pity.
- attendantvery embarrassed attendant who was responsible for resolving
- food arrivaldemorou em torno de 2 horas para vir a comida
- ordersThe waitress who served us was not attentive. After presenting the menu, she told us we could have more of what we liked because it was rodizio… Unfortunately, I had to get up for her to serve us again… It was not pleasant to see her cleaning tables while she should have been attentive to our orders, which were not delivered… She even offered ice cream to a child and didn't fulfill it! Even after we said we were not satisfied… I would be embarrassed to put the tip amount on the bill, which already discriminates the amount to be left!
- reservationI called this afternoon to make a reservation for 4 people, and the person on the phone said it was fine and no reservation was needed. I arrived at 7: 30 PM, and the response at the entrance was that they couldn't serve us because they had a large reservation. I brought my family from Brazil, and this was their only chance to try the rodĂzio.
- waitressTo make matters worse, the staff explicitly stated they used the "All You Can Eat" claim solely for attention, meaning you will be successfully deceived. The service was terrible, with a super unprofessional waitress. They missed an opportunity to rectify their mistake.
If youre considering a visit, be prepared for a potentially mixed bag when it comes to service. While many rave about friendly and attentive staff, others report frustrating waits and disorganization. It might be worth a try if youre not in a rush, but manage your expectations regarding speed and consistency.
Ambience (8.2 out of 10)
mentioned by 32% of the guests
The vibe here is definitely a highlight! With a good score of 8.2 and an excellent customer satisfaction of 90.2%, its clear most guests love the setting. Out of 61 opinions, 55 rave about the "atmosphere, " "cozy place, " and "clean" and "well-decorated" spaces, often calling it a "wonderful experience" perfect for friends and family.
However, a few of the 5 negative comments mention specific discomforts. Some found it "cold inside, " while others felt the "music" was "too loud, " making conversation difficult. While these are minor points compared to the overwhelming positives, theyre worth noting for those sensitive to such details.
Ambience
61
Reviews
90%
Satisfaction
5
negative
1
neutral
55
positive
Rating distribution
What people like
- Cozy atmosphere
- Clean, beautiful decor
- Great for events
What people don't like
- Loud music
- Cold interior
Often praised
- atmosphereMy experience at the restaurant had a pleasant atmosphere and good service. However, I unfortunately found a hair in my salmon, which was clearly inside the fish and not mine.
- placeI was impressed with the great service and great food. The place itself is very clean and modern, making it a great option for group events and big parties.
- ambiencethe place is really gorgeous
- cozy placeLugar muito aconchegante
- environmentgreat environment
- locationthe location is pretty good
- Rio experiencehad an amazing Rio experience!
- Unique Experiencefor a Unique Experience, it is that
- Wi-Fithey offer Wi-Fi
- amazing photosamazing photos that I saw on their website
Frequently criticized
- atmosphereno calor e depois chuva
- cold insideit was very cold inside
- experiencenão foi uma experiência agradável como é vendida
- musicThe food will come, and you can order more. It's a nice place, I just don't like it when the music is too loud; it's too annoying not to be able to talk. The food is excellent, and the service, while slow, is attentive enough.
- placeDon't come here if you want to be disrespected! A terrible, terrible, TERRIBLE place with mediocre food.
If you're looking for a beautiful, clean, and inviting spot with a great atmosphere, this place is definitely worth checking out. Just be aware that a few guests found the music a bit loud or the temperature a little chilly.
Value (3.1 out of 10)
mentioned by 28% of the guests
While the overall sentiment for value is quite low, reflected in a score of 3.1 and poor customer satisfaction at 16%, a small fraction of guests (8 out of 50 opinions) did find some positives. They occasionally mentioned a fair price or that the price was really good, suggesting that for a few, the cost aligned with their expectations. However, the overwhelming majority, with 38 negative opinions, points to significant concerns about value.
Many felt the experience was expensive, particularly due to issues with tip amounts, often citing a mandatory 20% tip added to the bill amount, which led to frustration and a feeling of being overcharged.
Value
50
Reviews
16%
Satisfaction
38
negative
4
neutral
8
positive
Rating distribution
What people like
- Fair price found
What people don't like
- Mandatory 20% tip
- Too expensive
- High bill amount
Often praised
- pricethe price is really good
- fair priceAnd a fair price.
- valuevalor muito bom
Frequently criticized
- priceHowever, the most significant aspect was the price. It was EXTREMELY Pricey, and I was surprised by the final bill. For three all-you-can-eat meals and four juices, plus tip, the tab was nearly $200.
- tipA basic customer service error. I was even more upset because I had paid a tip. This was a basic customer service error!
- billThey are forcing you to pay 20% over the check regardless if you are in a party of 1, 2, 3, or 4. The bill comes with 20%, and they say they cannot remove it (huh). The servers look at you weirdly when you say you disagree or you would give a tip in cash.
- expensiveSuddenly, they arrived with a huge fried temaki to try and substitute the order (because temaki is large and more filling) – I didn't think that was a good move, and of course, he didn't accept it, lol. Overall, I found it expensive for what it offers.
- moneyit definitely felt like money down the drain
- pricesthe prices were expensive
- waste feeEla nĂŁo nos deu a opção de pagar a taxa de desperdĂcio
- $200I was scared by the bill amount. According to what was offered, $200 (to eat what the chef chooses), we couldn't make any orders. Very bad.
- 20% over the checkforcing you to pay 20% over the check
- 20% tipinclude a 20% tip on your check after taxes
If you're considering this spot, be prepared for a potentially high bill, especially with mandatory service charges. While a few found the price fair, the majority felt it was quite expensive, making it a place where you might feel overcharged for the overall experience.
How are the prices at Rios Bistro Sushi?
On average, you’ll spend around $56 per person – from 96 guests. That puts the restaurant in the $51–$60 category. For a Restaurant, that’s mid-range, maybe slightly above.
Whats cool is that while the average is $56, prices are quite spread out! Many guests enjoy meals in the $31–$40 and $41–$50 ranges, but theres also a good number of diners opting for more premium experiences, spending $101+. So, it really caters to a range of budgets.
This chart shows what people usually spend per person, using the 96 most recent reviews.
How this restaurant’s value for money compares to similar spots in Orlando.
Overall, we think the pricing feels quite fair for a Restaurant, especially since it offers a good range of options for different budgets. It’s helpful to know you can find both mid-range and more premium choices here.
Customer Reviews: what people think about Rios Bistro Sushi
Price per Person
- $31–$40
Visit Type
- Food Exploration
Group Type
- Family
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
10
Delicious Brazilian Sushi - Worth the Visit!
As a devoted fan of Brazilian sushi from Sao Paulo, my expectations are always high. This was my second visit to this restaurant while in Orlando, and I truly wish they would open a location in Jacksonville. Last Saturday night, my sister and I dined here, and everything was absolutely delicious.
The hostess was a sweetheart, and our server did an amazing job. They were very efficient and quick, yet maintained a friendly and welcoming demeanor, which is a rare find. I unfortunately forgot her name, but I believe it's Angela or Angelina – a beautiful, brunette, Brazilian-looking server.
I will definitely be returning every time I visit Orlando.
- food10
- hostess9
- server10
Price per Person
- $101+
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Long (31+ min.)
Noise Level
- Loud
7
Great Food, But Be Prepared to Wait
It's a great place, but be prepared to take your time as the process is slow. Go with good company to have quality time and good conversation. The food will come, and you can order more.
It's a nice place, I just don't like it when the music is too loud; it's too annoying not to be able to talk. The food is excellent, and the service, while slow, is attentive enough. The atmosphere can be a bit much with loud music, but the overall experience is positive.
- food10
- company8
- service6
- process3
- music2
Price per Person
- $31–$40
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
3
Cozy spot, but food and price disappoint
My experience at this restaurant was mixed. The place is cozy, which was a pleasant atmosphere. However, the food was not good, and the prices were expensive.
On a positive note, the service was good, and they offer Wi-Fi.
- service8
- atmosphere9
- Wi-Fi7
- food3
- prices2
Price per Person
- $31–$40
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
10
Delicious Food, Great Service!
The food was delicious! Everything we ordered arrived quickly. Nathalia, who served us, was super kind and attentive the whole time, even giving us menu suggestions!
I love that they have an outdoor area and accept dogs, I highly recommend!
- food10
- everything we ordered9
- Nathalia10
Price per Person
- $61–$70
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
9
Wonderful Food, Great Value!
My experience at the restaurant was fantastic! The food was wonderful and well-prepared, with a good quantity. The place itself is comfortable and pleasant, and the attendants were very friendly.
We also found the price to be good, with a promotion for two people costing only 59.
- food10
- quantity8
- place9
What Rios Bistro Sushi offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Healthy options
- Wine
- Coffee
- Beer
- Small plates
- Cocktails
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
Atmosphere
- Cozy
- Casual
FAQs
What dining and service options does Rios Bistro Sushi Bar offer?
Rios Bistro Sushi Bar offers versatile service options, including outdoor seating, dine-in, takeout, and delivery. You can enjoy lunch, dinner, and dessert with comfortable seating and table service. Reservations are also accepted, ensuring a smooth dining experience for you.
Is Rios Bistro Sushi Bar suitable for families and pet owners?
Yes, Rios Bistro Sushi Bar welcomes families with a kids’ menu and high chairs available. For pet owners, dogs are allowed in the outdoor seating area. This makes it a great choice for dining out with both your children and your canine companions.
What is the overall dining experience like at Rios Bistro Sushi?
Rios Bistro Sushi offers an average overall experience with a score of 6.2. While the Ambience (8.2) is highly rated, Food (6.3) and Service (6.2) are average, and Value (3.1) is a significant concern.
Is Rios Bistro Sushi a good choice for its atmosphere?
Yes, many guests praise Rios Bistro Sushi for its gorgeous and clean and modern atmosphere, making it a pleasant setting for dining or group events.
What are the main concerns customers have about Rios Bistro Sushi?
Customers frequently express concerns about the extremely pricey menu and the mandatory 20% tip. Additionally, long waits for food and service are often reported.