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oChef » PLS on Post – San Francisco
PLS on Post - San Francisco
Photo from PLS on Post
PLS on Post at a glance
San Francisco Union Square
- 🍔 American Restaurant
$$
Price per Person $31–$40
mentioned by 46 of the guests
#1747 out of 2403 places to eat in San Francisco
#91 American Restaurant out of 121 in San Francisco
Good
6.9 out of 10
Food
Service
Ambience
Value
224
Reviews
67.9%
Satisfaction
Often praised
- Kind service
- Tasty burgers
Frequently criticized
- Food inconsistency
- Long waits
The American Restaurant PLS on Post invites you to a delightful dining experience in San Francisco’s vibrant Union Square neighborhood. You’ll find a cozy and casual atmosphere perfect for any meal, from brunch to dinner.
This spot offers a full bar with hard liquor, wine, beer, and cocktails, alongside coffee options for a quick bite or a relaxed evening.
Overview: Introducting PLS on Post
PLS on Post offers a mixed experience, where you’ll often find the service to be a genuine highlight, with staff noted for being kind and helpful. Many patrons have enjoyed the burgers, finding them delicious and well-prepared, often accompanied by crisp fries.
It’s a spot that aims for a comfortable and unique vibe. However, the dining experience isn’t without its challenges.
Some guests have encountered long wait times, even when the restaurant wasn’t busy. There are also concerns regarding the consistency of the food quality and the perceived fairness of the prices, which can sometimes feel a bit high for the overall offering.
Good
6.9
out of 10
224
Reviews
67.9%
Satisfaction
63
negative
9
neutral
152
positive
Looking at the numbers, PLS on Post achieves a 6.9 overall score, which places it in the good category, suggesting a generally positive experience. Customer satisfaction sits at 67.9%, indicating a mixed sentiment among diners.
This suggests that while many leave content, a notable portion has reservations. Delving deeper, Service truly shines with an 8.1, reflecting the positive interactions many have.
The Ambience also contributes positively, scoring 7.4. Food receives a respectable 6.7, though it’s clear there’s room for more consistency.
The Value score of 4.9 suggests this is an area where many feel the restaurant falls short. These insights are drawn from 224 customer observations, with 152 positive remarks against 63 negative ones.
What people like
- Attentive, kind service
- Delicious smash burgers
- Pleasant, clean atmosphere
What people don't like
- Inconsistent food quality
- Significant wait times
- Perceived high prices
With a Recommendation Score of 7.1, PLS on Post is a place worth considering, especially if you prioritize friendly service and a pleasant setting. It’s a solid choice for a casual meal, particularly if you’re in the mood for a well-made burger and appreciate a welcoming atmosphere.
However, approach with an understanding that you might encounter some inconsistencies, particularly with food quality or wait times. If you’re seeking exceptional value or a consistently flawless culinary experience, you might find it falls a bit short.
It’s a good option for what it does well, but manage expectations.
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Verdict: Our expert take on PLS on Post
Food (6.7 out of 10)
mentioned by 100% of the guests
When it comes to the grub, many folks are raving about the delicious burgers, especially the smash varieties, and the perfectly cooked patties. The fries often hit the spot, and the milkshakes and beer/cocktail list also get a lot of love. With 89 positive remarks out of 138 total comments, theres definitely some tasty stuff happening here.
However, the food experience isnt always consistent, with some finding the chicken sandwich disappointing or the kimchi smash burger bland. There are also notes about fries being too salty or soggy, and occasional concerns about portion size and overall inconsistent quality. With 44 negative remarks, the food score is an average 6.7 and customer satisfaction a mixed 64.5%, reflecting these varied experiences.
Food
138
Reviews
64%
Satisfaction
44
negative
5
neutral
89
positive
Rating distribution
What people like
- Delicious smash burgers
- Perfectly cooked patties
- Great shakes and drinks
What people don't like
- Inconsistent food quality
- Cold or soggy fries
- Bland/dry specific items
Often praised
- burgersThe potato rolls were special, especially for someone from the East Coast. The burgers were juicy despite being smashed, and the fries were crisp. However, on 12/12, none of this held true.
- burgerMy partner and I ordered 2 shakes, fries, and a burger. The staff were very kind and helpful, and the burger was fantastic. However, there was a ridiculously long wait for the food and shakes, which was perplexing as the place was totally empty.
- friesThe potato rolls were special, especially for someone from the East Coast. The burgers were juicy despite being smashed, and the fries were crisp. However, on 12/12, none of this held true.
- foodI got the spicy peppa smash with cheddar cheese and fries, and my friend got the classic American smash burger with sweet potato fries. Our food came out so quickly, and the burgers and fries were delicious! The spicy peppa smash was pretty messy but SO good, with a good amount of spice and cheese.
- baconadded bacon which was tasty, good quality, and perfectly cooked.
- shakesThe convenient location is a plus. I definitely want to come back to try their shakes.
- smash burgersMy experience at this restaurant in downtown San Francisco was fantastic! I enjoyed delicious fresh (smash)burgers, fries, and shakes. They also offer a vegetarian burger and gluten-free buns, which is great for dietary needs.
- blue cheese burgerthe blue cheese burger is one the of best I’ve ever had
- classic smash burgertried the classic smash burger, which was great
- drinksIt's a unique and unapologetically neat place with its own identity, which is exactly what San Francisco needs more of. I thoroughly enjoyed the lovely burgers, the service, and the drinks.
Frequently criticized
- friesMy experience at this restaurant started with some concern when the bartender handled potentially bad pineapple juice but still used it in a drink. Unfortunately, the issues continued as our burgers arrived cold, and so did the fries. The kimchi smash burger was particularly disappointing, tasting bland with a tasteless patty and kimchi.
- burgersMy experience at this restaurant was thoroughly disappointing. I was really rooting for this place, but the slow service and cold burgers/fries left me unsatisfied. The burgers were ~$20 each, which I felt was not worth the price given the quality of the food and the service.
- foodThe chicken sandwich, in particular, was a frozen patty that tasted like plastic. While the atmosphere was nice, the food was horrible.
- food qualityThe "crisp lettuce and sliced tomato" were thankfully included, but it felt like the place was opened to subsidize the grease industry. The food quality was extremely poor, and the atmosphere was disappointing.
- menuWe were really looking forward to trying their incredible-sounding shakes, only to find out they were out of ice cream – a bummer! The menu is pretty limited to just burgers, so don't expect a ton of variety. Overall, PLS on Post is a decent choice for a solid burger if you're in the area, even with the disappointing sides and lack of shakes.
- pattyThe patty and the kimchi itself were tasteless
- shakesthe milkshake was too sweet
- Diet CokeSomehow even the Diet Coke tasted weird
- breakfast menuThe breakfast menu was underwhelming
- bunThe bun is generic
If you're craving a classic smash burger and good drinks, this spot could be a hit. Just be aware that some items, like the chicken sandwich or kimchi burger, and even the fries, can be a bit of a gamble in terms of quality and consistency.
Service (8.1 out of 10)
mentioned by 55% of the guests
When it comes to service, this spot generally hits the mark! Many folks rave about the friendly and helpful staff, especially the bartenders, who often provide great suggestions and ensure a comfortable experience. Guests frequently mention receiving their food quickly, contributing to a pleasant visit.
With a solid score of 8.1 and customer satisfaction at 81.8%, its clear that most experiences are quite positive, based on 27 positive remarks. However, its not always smooth sailing. A few customers have reported a long wait for their orders, with some even noting that shakes arrived after food.
There are occasional mentions of slow service that can lead to disappointment, as seen in 4 negative comments. While these instances are fewer, they can certainly impact the overall dining experience.
Service
33
Reviews
81%
Satisfaction
4
negative
2
neutral
27
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Helpful suggestions
What people don't like
- Long wait times
- Slow service
Often praised
- serviceIt's a unique and unapologetically neat place with its own identity, which is exactly what San Francisco needs more of. I thoroughly enjoyed the lovely burgers, the service, and the drinks.
- staffMy partner and I ordered 2 shakes, fries, and a burger. The staff were very kind and helpful, and the burger was fantastic. However, there was a ridiculously long wait for the food and shakes, which was perplexing as the place was totally empty.
- customer serviceThe customer service is also fantastic
- bartendersBartenders are top notch
- beer sampleThe server gave me a small sample of a beer
- food quicklygot our food very quickly
- great suggestionsThey give great suggestions and follow up to make sure everything is okay with the meal.
- menuknowledgeable about the menu
- peoplethe people were welcoming
- registerThe man that helped us at the register was also very friendly
Frequently criticized
- long waitridiculously long wait for the food/shakes
- serviceMy experience at this restaurant was thoroughly disappointing. I was really rooting for this place, but the slow service and cold burgers/fries left me unsatisfied. The burgers were ~$20 each, which I felt was not worth the price given the quality of the food and the service.
- shakes after foodThe shakes came after the food
- staffstaff that screams on their face that they wanna go home
Overall, if youre looking for a place with genuinely friendly and attentive staff who offer good advice, youll likely have a great time. Just be aware that while many get quick service, there's a chance of encountering longer waits, which could affect your meal timing.
Ambience (7.4 out of 10)
mentioned by 52% of the guests
Alright, lets talk about the vibe! The ambience here generally hits the mark, scoring a solid 7.4 and boasting a 78.4% customer satisfaction rate. Many of the 29 positive remarks, out of 37 total comments, highlight a clean and chill atmosphere with a fun vibe and good music.
Guests frequently appreciate the convenient location and how nice and friendly the place feels, often noting its cleanliness and unique character. However, its not all sunshine and rainbows. While largely positive, there were 7 negative comments that pointed out some areas for improvement.
Difficult parking is a recurring concern, and some found the lighting to be off or too bright. A few even described the atmosphere as terrible or disappointing, suggesting it didn't always live up to expectations for everyone.
Ambience
37
Reviews
78%
Satisfaction
7
negative
1
neutral
29
positive
Rating distribution
What people like
- Clean, chill atmosphere
- Fun, lively vibe
- Good music, location
What people don't like
- Parking can be difficult
- Lighting can be off
- Atmosphere sometimes disappointing
Often praised
- atmosphereThe service was excellent, and the food quality was top-notch. The atmosphere was also very pleasant. While parking is unavailable, the indoor dining area is comfortable.
- locationHe was attentive but also gave me space, which is always appreciated. Overall, I would happily return and recommend this spot for anyone looking for a classic American meal or a relaxed nightcap in a cool location with good service.
- placea unique, unapologetically neat place with its own identity
- restaurant cleanlinessThey make sure the restaurant is clean and comfortable.
- AtmosphereAtmosphere was excellent.
- Not noisyNot noisy
- Very cleanVery clean.
- ambianceAmbiance was as you'd expect, and that's a good thing
- art on the wallI recently visited for breakfast, drawn in by the restaurant's hippy vibe, complete with a large peace sign at the entrance and art on the wall from 60's musicians. While I enjoyed the art and general aesthetic inside, the lighting was off; two extremely bright light beams were distracting, glaring into the seating area. The breakfast menu felt underwhelming, lacking simple breakfast plate options, with burritos and sandwiches being the main features.
- billiard tableThe cellar has a billiard table
Frequently criticized
- atmosphereThe "crisp lettuce and sliced tomato" were thankfully included, but it felt like the place was opened to subsidize the grease industry. The food quality was extremely poor, and the atmosphere was disappointing.
- human paintingstaking down human paintings for an AI print
- lightingthe lighting was off; they have two extremely bright light beams
- parkingIt's a great spot for hotel guests or people in the area looking for something quick and a nice smash burger. Parking can be a bit difficult to find, with paid street parking available around.
- parking optionsThe atmosphere was also very pleasant. While parking is unavailable, the indoor dining area is comfortable. It's a place I would somewhat recommend for vegetarians.
- websiteWeb site needs updating with new photos
If youre looking for a spot with a generally good vibe, clean environment, and often great music, this place is a solid bet. Just be prepared for potential parking challenges and know that while most love the atmosphere, a few found it less appealing. Its worth a visit, especially if you value a lively, clean setting.
Value (4.9 out of 10)
mentioned by 36% of the guests
When it comes to value, many diners found some real gems, especially with combo deals and affordable options that offered great value for money. Customers often praised the decent prices, making their experience feel worthwhile. With 7 positive sentiments out of 16 total, theres definitely a bright side to the pricing here.
However, the picture isnt entirely rosy, as the restaurants value proposition is quite a mixed bag. With a customer satisfaction of just 43.8% (which is mixed) and an average score of 4.9, its clear that many felt the restaurant was overpriced with high price points. There were 8 negative opinions, highlighting that some found it shockingly expensive for what they received.
Value
16
Reviews
43%
Satisfaction
8
negative
1
neutral
7
positive
Rating distribution
What people like
- Good combo deals
- Affordable options
- Offers great value
What people don't like
- Often overpriced
- High price points
Often praised
- pricesprices weren’t bad at all
- affordableThe drinks were great and the burgers were delicious. It was also very affordable. The customer service was amazing!
- combo dealGood deal on the combo
- priceMy experience at this restaurant was really great for its price in SF. I enjoyed the decent burgers and fries, and they had a nice selection of CA beers.
- price-performance ratioGood Price Leistungs Verhältnis
- value for moneyThe atmosphere was amazing, and the service was fabulous and friendly. The burgers were super tasty and offered great value for money. To top it all off, the selection of craft beers was fab.
Frequently criticized
- pricepaid over $65 for these 4 items, which is ridiculous
- overpricedSo overpriced for what it is
- price pointsThe price points were a little high
If youre looking for a good deal, definitely check out their combo options, as thats where many find the best bang for their buck. Otherwise, be prepared that some items might feel a bit pricey, so choose wisely to avoid disappointment.
How are the prices at PLS on Post?
You’re looking at roughly 31 per person – reported by 46 diners. That puts it in the $31–$40 category. For an American Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 31, most guests actually spend a bit less, with the biggest cluster of prices falling in the $21–$30 range. This suggests a good mix of options, with many finding value below the average.
Here’s a quick look at what guests spend per person, based on the latest 46 reviews.
Comparing value for money: how this restaurant stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for an American Restaurant in San Francisco, especially given the range of spending options available.
Customer Reviews: what people think about PLS on Post
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
7
Great Vibe, Needs Lighting Tweak
I recently visited for breakfast, drawn in by the restaurant's hippy vibe, complete with a large peace sign at the entrance and art on the wall from 60's musicians. While I enjoyed the art and general aesthetic inside, the lighting was off; two extremely bright light beams were distracting, glaring into the seating area. The breakfast menu felt underwhelming, lacking simple breakfast plate options, with burritos and sandwiches being the main features.
I hope they consider changes as the place has a lot of potential. The latte and bacon were great! It's conveniently located at a hip hotel.
- hippy vibe8
- art on the wall8
- latte9
- lighting3
- breakfast menu4
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Amazing Smash Burgers and Friendly Service
I visited this really cool full bar located within Union Square and connected to Hotel Zeppelin. For a Friday night, it was great coming in without having to wait. The staff were super friendly too!
You order at the counter and they deliver your food. I got the spicy peppa smash with cheddar cheese and fries, and my friend got the classic American smash burger with sweet potato fries. Our food came out so quickly, and the burgers and fries were delicious!
The spicy peppa smash was pretty messy but SO good, with a good amount of spice and cheese. My burger fell apart, but I was able to use my fork and knife. They also serve milkshakes and have a full bar.
It's a great spot for hotel guests or people in the area looking for something quick and a nice smash burger. Parking can be a bit difficult to find, with paid street parking available around.
- staff10
- spicy peppa smash10
- classic American smash burger9
- parking4
Price per Person
- $41–$50
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Overpriced and Poor Quality Food
My experience at this restaurant was disappointing. I found the food to be overpriced and of poor quality. I ordered two burgers and a chicken sandwich, along with a set of french fries, and the total bill came to $100.
Frankly, Wendy's offers better quality burgers and chicken sandwiches. The chicken sandwich, in particular, was a frozen patty that tasted like plastic. While the atmosphere was nice, the food was horrible.
- atmosphere7
- food1
- overpriced1
- burgers2
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Best Smash Burger in SF!
My experience at this restaurant was fantastic. I had a really good smash burger, which I definitely consider one of the best I've had in San Francisco. The fries and ketchup also hit the spot.
The environment was nice and clean.
- smash burger9
- fries8
- ketchup8
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
9
Great Smash Burger and Shake!
My experience at the restaurant was fantastic! I tried the classic smash burger, which was great. To finish my meal, I had the chocolate shake, and it was a great ending.
The group size was 3-4 people, and we experienced excellent service and atmosphere, both rated 5 out of 5. The food also received a perfect score of 5. The noise level was moderate.
- classic smash burger9
- chocolate shake9
- service10
What PLS on Post offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Payments
- Credit cards
- Debit cards
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Bar onsite
Offerings
- Hard liquor
- Quick bite
- Wine
- Coffee
- Beer
- Cocktails
- Alcohol
Dining options
- Brunch
- Lunch
- Dinner
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually difficult to find a space
- Paid street parking
Atmosphere
- Cozy
- Casual
FAQs
What dining options are available at PLS on Post?
At PLS on Post, you can enjoy a variety of dining options throughout the day. They serve delicious brunch, lunch, and dinner, and you can also stop by for dessert. Whether you’re looking for a full meal or a sweet treat, you’ll find something to satisfy your cravings.
Does PLS on Post offer accessible facilities?
Yes, PLS on Post is committed to accessibility for all guests. You will find a wheelchair accessible entrance, wheelchair accessible seating, and a wheelchair accessible restroom, ensuring a comfortable visit for everyone.
How is PLS on Post rated overall?
PLS on Post holds a **6.9** overall score, indicating a generally good experience. **Service** stands out at **8.1**, with **Ambience** also scoring well at **7.4**. **Food** receives a **6.7**, while **Value** is noted as **4.9**.
What do customers enjoy most about the food at PLS on Post?
Many customers praise the **burgers**, describing them as juicy, fantastic, and delicious, with options like the blue cheese burger receiving high marks. The **fries** are also frequently mentioned for being crisp and tasty.
What are some common concerns when dining at PLS on Post?
While the service is often kind and efficient, some patrons have experienced **long wait** times for food. There are also mixed opinions on **value**, with some finding prices reasonable and others considering them high. Food quality can also be inconsistent, with some dishes arriving cold or bland.