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oChef » Ping’s Dumpling – Seattle
Ping's Dumpling - Seattle
Photo from Ping’s Dumpling
Ping's Dumpling at a glance
Seattle Chinatown
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 92 of the guests
#702 out of 858 places to eat in Seattle
#36 Chinese Restaurant out of 53 in Seattle
Good
6.4 out of 10
Food
Service
Ambience
Value
630
Reviews
60.5%
Satisfaction
Often praised
- Dumpling quality
- Welcoming staff
- Generous portions
Frequently criticized
- Food inconsistency
- Service lapses
- Ambience upkeep
The Chinese restaurant Ping’s Dumpling in Seattle’s vibrant Chinatown neighborhood offers a truly authentic and casual dining experience. You’ll find yourself immersed in a welcoming atmosphere perfect for enjoying delicious small plates and quick bites.
Whether you’re craving classic dumplings or exploring vegetarian options, this spot is a local favorite for a satisfying meal.
Overview: Introducting Ping's Dumpling
Ping’s Dumpling offers a comforting experience, often praised for its delicious dumplings and the warm, accommodating nature of the owner. Many appreciate the generous portions and find the overall value to be a strong point, making it a place where you feel well-fed and cared for.
However, some experiences suggest inconsistencies, particularly regarding the food’s flavor profile, with occasional reports of blandness or textural issues. While the service is often lauded, there are instances where staff attentiveness could improve, and concerns about cleanliness or the general atmosphere have been noted.
Good
6.4
out of 10
630
Reviews
60.5%
Satisfaction
208
negative
41
neutral
381
positive
Looking at the numbers, Ping’s Dumpling holds an overall Restaurant Score of 6.4, placing it squarely in the average category. Customer feedback reflects a similar sentiment, with Customer Satisfaction at 60.5%, indicating a mixed experience for many diners.
This assessment is drawn from a substantial pool of 630 customer observations, with 381 positive remarks and 208 negative ones. Delving deeper, the Ambience (6.9) and Service (6.5) both hover around average, suggesting a generally acceptable, though not outstanding, experience.
The Food (6.4) also lands in the average range, which aligns with the overall score. However, Value (5.4) appears to be a slightly weaker point, indicating some customers feel the pricing doesn’t always match the offering.
What people like
- Delicious dumpling varieties
- Friendly owner and staff
- Generous food portions
What people don't like
- Inconsistent food quality
- Service attentiveness lapses
- Ambience and cleanliness issues
With a Recommendation Score of 6.5, Ping’s Dumpling presents a mixed bag. If you’re seeking comforting dumplings and appreciate a friendly, personal touch from the owner, it could be a worthwhile stop.
The generous portions often provide good value for your money. However, be prepared for potential inconsistencies in food quality and service, and don’t expect a pristine or polished dining environment.
It’s a place that might charm with its home-style offerings but could also disappoint if your expectations for consistency and atmosphere are high.
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Verdict: Our expert take on Ping's Dumpling
Food (6.4 out of 10)
mentioned by 99% of the guests
When it comes to the food, this spot lands an average score of 6.4 with a mixed customer satisfaction of 59.8%. Based on 241 positive comments, many rave about the authentic homemade dumplings, especially the chicken soup dumplings and lamb skewers, praising the flavorful and generous portions. You'll find plenty of quick comfort food options and delicious bubble tea too!
However, 133 negative remarks point to some inconsistencies. Issues like overly salty or bland food, dry or mushy dumpling skins, and a disappointing lack of soup in some Xiao Long Baos suggest that while there are hits, some dishes might miss the mark.
Food
403
Reviews
59%
Satisfaction
133
negative
29
neutral
241
positive
Rating distribution
What people like
- Authentic homemade dumplings
- Flavorful soup dumplings
- Generous portions
What people don't like
- Salty or bland food
- Dry/mushy dumplings
- No soup in XLB
Often praised
- foodThe staff and owners are incredibly sweet, and the restaurant is exceptionally clean. The food is absolutely delicious and wonderfully comforting. I highly recommend trying the pancake, soup dumplings, steamed dumplings, and the bun – honestly, get it all!
- dumplingsOn the table, you can find garlic soy sauce, ginger soy sauce, and chili oil to customize each bite. Whenever I'm having a rainy day or feeling a bit sad, I can count on Ping to make dumplings that will fill my heart and fix my soul. I know I will always leave full and happy because the dumplings are truly made with love.
- soup dumplingsWe also enjoyed the green onion pancake, which was flaky, crisp, and toddler-approved. Generally, we recommend the soup dumplings as they are the best items in our opinion. The lady running the shop is very sweet to us and our little one.
- FoodI highly recommend the Szechuan Pork and Red Bean Dumplings. The food was excellent, and the service was top-notch.
- frozen dumplingsfrozen dumplings to take home. Stellar option, and delicious.
- pork soup dumplingspork soup dumplings with some ginger vinegar are also delicious
- portionsportions were huge and worth it for the price
- vegetarian optionsshocked at how many vegetarian options there were
- chicken soup dumplingscannot stop thinking about those chicken soup dumplings
- beef noodle soupeverything was just really delicious
Frequently criticized
- foodThe wontons were a textural disaster, being rock hard on one side and soggy on the other. To put it simply, nothing tasted good. While I dislike criticizing small businesses, I can confidently say I would not return.
- dumplingswe had the dumplings, my son broke it in half and the smell almost made me throw up
- soup dumplingsflavors and overall taste of the soup dumplings and beef chow mein noodles was underwhelming
- beefUnfortunately, the flavors of the soup dumplings and beef chow mein noodles were underwhelming. The beef chow mein was particularly disappointing, with tiny scraps of beef, insignificant shreds of vegetables, and an overwhelming amount of onions, all in a small portion. There was a noticeable lack of the umami flavor typical of traditional Chinese cuisine, and even the fragrance was missing.
- saltyAll tasted same salty. That’s it no other taste
- scallion pancakesscallion pancakes tasted like grease soup
- XLBMy experience at this restaurant was a significant disappointment, primarily due to the terrible dumplings, terrible XLB, and terrible shen jian bao. The XLBs lacked soup, and the shen jian bao were filled with chives instead of meat.
- beef noodle soupThe beef noodle soup dish was mediocre.
- chicken soup dumplingsthey were packed with green onions and onions with barely any chicken
- fillingThe filling wasn't very flavorful.
If youre seeking authentic, homemade dumplings and dont mind a bit of inconsistency, this place is worth a try. Just be mindful that while many dishes are praised for flavor and portion size, some might fall short.
Service (6.5 out of 10)
mentioned by 71% of the guests
Many diners have had some truly lovely experiences with the service here! With 85 positive remarks out of 133 total, customers frequently rave about the friendly staff, especially Ping and the owner, praising their kindness and recommendations. The QR code ordering system also gets a nod for convenience.
Despite an average 6.5 score and mixed 63.9% customer satisfaction, the personal touch shines through for many. However, it's not all sunshine and rainbows, with 45 negative remarks. Some customers encountered rude behavior from the waitress or owner, describing the service as bad or awkward.
Issues with the ordering system and feeling rushed were also mentioned, suggesting an inconsistent experience for some. This contrast explains the moderate overall sentiment.
Service
133
Reviews
63%
Satisfaction
45
negative
3
neutral
85
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Easy QR ordering
What people don't like
- Rude staff
- Inconsistent service
- Awkward ordering
Often praised
- serviceI came here for lunch and had a very delicious meal. The service was great, and everything I ordered, including the beef noodle soup and some dumplings, was just really delicious. I highly recommend this place.
- ServiceI highly recommend the Szechuan Pork and Red Bean Dumplings. The food was excellent, and the service was top-notch.
- ownerOn my last visit, I walked in by myself and was followed by a group. Everyone was super friendly, and the owner came out and talked with everyone. I had pork and cabbage dumplings, which were juicy and had a slight smokey flavor that was amazing.
- PingPing was incredibly kind and so accommodating!
- ownersWe love these Dumplings! The owners are so kind and you can see the food is made with love. They put their heart into their cooking and it shows.
- QR code orderingThey order via QR code and you attach it to your table. Convenient to order and pay your tab.
- owner PingOverall, my experience was good. The owner, Ping, is super friendly and very professional.
- staffthe staff were quickly able to tell us what we could eat
- waitressThe waitress was super sweet
- Convenient to orderConvenient to order and pay your tab.
Frequently criticized
- serviceThe service was also fairly lackluster. It wasn't non-existent but they didn't work very hard at keeping my water glass full.
- serverServer forgot our bubble teas that we’d ordered. We tried to get her attention twice and she looked at us and walked away.
- customer serviceThe customer service wasn't good she seemed aggressive and as if she didn't want us there..
- ladythe lady flat out said no
- ownerthe middle-aged lady (might be the owner) was not honest
- attitudeHorrible attitude and very rude!
- bad servicebad service and bad food
- foodshe tossed the food on the table
- greetingLady who barely greeted my friend and I
- online orderingwe had trouble with that
So, should you go? If you value a personal, friendly touch and efficient ordering, you'll likely have a great experience, especially if Ping is around. However, be prepared for the possibility of inconsistent service or a less-than-warm welcome, which might disappoint some.
Ambience (6.9 out of 10)
mentioned by 35% of the guests
When it comes to the overall vibe, its a bit of a mixed bag, scoring 6.9 with customer satisfaction at 67.3%. Many guests, accounting for 37 positive remarks out of 55 total observations, really enjoyed the atmosphere and cleanliness. They found it to be a cozy restaurant that allowed for good conversation, often highlighting its neatness and pleasant feel.
However, 14 negative comments point to areas needing attention. Some found the seats dirty, felt the restaurant needed an uplift, and noted issues with bathrooms. There were also mentions of a drab appearance and dirty and sticky' surfaces, suggesting the overall aesthetic could use some love.
Ambience
55
Reviews
67%
Satisfaction
14
negative
4
neutral
37
positive
Rating distribution
What people like
- Clean and neat
- Cozy atmosphere
- Good conversation
What people don't like
- Needs uplift
- Dirty seats
- Drab appearance
Often praised
- atmospherethe atmosphere felt very familiar, with what felt like great aunties around
- AtmosphereAtmosphere:5
- cleanlinessClean, fast, and so good!
- restaurant cleanlinessEverything is hand-made. The restaurant was very clean. I highly recommend!
- Wheelchair accessibilityWheelchair accessibility:highly navigable
- all agesGreat for all ages
- clean and neatIt's clean and neat
- conversationallowed for good conversation while looking visually appealing
- cozy restaurantCozy restaurant in China town
- groupsPro tip: get off the light rail at Chinatown before the Mariners game (or Hawks, or whatever). It’s great, especially for groups!
Frequently criticized
- atmosphereI was expecting a nice relaxed atmosphere, but I didn't get that
- Parking spaceParking space:Somewhat difficult to find parking
- bathroomsIt's a good spot for comfort food. The restaurant itself is in need of an uplift to attract more customers, and the bathrooms definitely need an upgrade. Overall, my experience was good.
- dirty and stickyIt's also very dirty and sticky.
- kitchen argumentAn argument in the kitchen also started
- platesthe plates that were served to us were sticky and had some kind of oily residue??
- restaurantanother overrated restaurant
- restaurant upliftThe restaurant is in need of an uplift
- restroomsrestrooms may be tight
- seatsThe seats were dirty
If youre looking for a spot with a generally clean and cozy feel thats good for conversation, you might find it here. However, be prepared that some areas, like the seating and restrooms, might feel a bit dated or in need of a refresh.
Value (5.4 out of 10)
mentioned by 25% of the guests
When it comes to value, it seems like this spot is a bit of a mixed bag, with a score of 5.4 (which is average) and customer satisfaction sitting at 46.2%, indicating a mixed sentiment. Many folks appreciate the affordable food, good prices, and the overall flavor and value you get here. With 18 positive remarks out of 39 total, theres a definite buzz about finding great dumplings and generous portions for your money.
However, not everyone is convinced, as 16 comments point to concerns about the price, finding dishes pricey or even overpriced, especially for the portions received. There are also some grumbles about the payment methods and tipping practices. So, while some feel theyre getting a steal, others are left feeling like its a bit too expensive for whats offered.
Value
39
Reviews
46%
Satisfaction
16
negative
5
neutral
18
positive
Rating distribution
What people like
- Affordable food
- Good prices
- Generous portions
What people don't like
- Overpriced portions
- Expensive dishes
- Payment method issues
Often praised
- priceDefinitely worth it for the price, quality, and value.
- pricesIt's a must-visit when in Seattle. The food was amazing, with generous portions and reasonable prices. The service was wonderful, and it's also a great place to bring large groups due to the shareable dishes and efficient ordering/payment system.
- affordablecheaper than the chain dumpling house
- Apple Payoffer Apple Pay
- flavor and valuethe flavor and value outweigh this factor for us
- foodFood is affordable
- good pricesMy experience at this restaurant was fantastic! They offer generous portions and good prices for their cozy home-style food. The owner's heritage from Qingdao Province shines through, providing not only traditional dim sum but also rarer options like lamb soup dumplings and big, fluffy yeasty bao.
- moneyThe dumplings are juicy and delicious, and their mapo tofu is so so good. The service is quick and efficient, and you will be fed plenty for your money.
- payment before eatingstrange to pay and tip before you eat but took the chance and was well rewarded
- valueDefinitely worth it for the price, quality, and value.
Frequently criticized
- priceAnd they wanted $18 plus tax and, of course, a tip for all this??
- paymentI immediately deleted after payment
- QR codescan a QR code, add my payment details to some obscure Chinese payment service is not comforting
- billthe amount was not right
- expensivethey are getting really expensive
- overpricedUpon opening the container, I discovered a strange combination of stir-fried chow mein noodles with pickled vegetables and scrambled egg, accompanied by only 4 pork wontons in a bland broth. This was overpriced at $15. I would not recommend this place.
- overpriced small portionsDough Zone’s overpriced small portions
- payment methodsnot traditional and better known payment methods
- price of the foodWith the price of the food, which was about $13-$14 for each of the items, I would not be coming back
- priceyit is pricey with such quality of foods
If youre looking for affordable dumplings and generous portions, this place might be a good bet for your money. However, be prepared for potentially higher prices on some items and a payment system that might not be to everyones liking. It's worth a try if value is your top priority, but manage expectations on all dishes.
How are the prices at Ping's Dumpling?
On average, you’ll spend around 23 per person – from 92 guests. That puts the restaurant in the $21–$30 category. For a Chinese Restaurant in Seattle, that’s mid-range, maybe slightly above.
Whats cool is that while the average is 23, a good chunk of diners (51, to be exact!) actually spend a bit less, in the $11–$20 range. This means theres a nice mix of options, so you can find something whether you’re looking for a quick, affordable bite or a slightly more indulgent meal.
Here’s a quick look at what guests spend per person, based on the latest 92 reviews.
Comparing the value for money of this restaurant to similar ones in Seattle.
Overall, we think the pricing feels quite fair for a Chinese Restaurant in Seattle. It offers a good balance, catering to different budgets while still providing a quality experience.
Customer Reviews: what people think about Ping's Dumpling
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Killer Food, Amazing Hospitality!
My experience at this restaurant was exceptional. Every dish was killer, and the hospitality was truly above and beyond. The staff made me feel like family.
- dishes10
- hospitality10
- family10
Visit Type
- Tourist Experience
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Disappointing Experience with Incorrect Orders
My experience at this restaurant was genuinely the most disappointing meal I've had in Seattle so far. I ordered pork soup dumplings and a green tea with tapioca. After waiting 30 minutes, I was handed a totally different order, and the server left before I could correct them.
Once they returned, I had to show them my receipt multiple times before they understood the issue. They then took away my plate and drink and gave it to the correct person. Finally, another 30 minutes later, they brought my food, but it was still not what I asked for.
The drink had the wrong topping, which was whatever, but I received the totally wrong dumplings. To make matters worse, they were clearly not completely cooked. I still tried a few and just left after paying on my phone.
It was the first time I've ever just walked out of a restaurant to eat somewhere else, but this place was truly that bad. The worst part is that this whole ordeal took about an hour and a half, and it's not every day I get to come to Seattle. It felt more like a waste of time than anything else.
- green tea with tapioca5
- atmosphere3
- pork soup dumplings2
- service1
- server1
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Noise Level
- Quiet
9
Delicious Food and Great Service!
I came here for lunch and had a very delicious meal. The service was great, and everything I ordered, including the beef noodle soup and some dumplings, was just really delicious. I highly recommend this place.
- food9
- service9
- beef noodle soup9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Food, Fast Service!
My experience at this restaurant was fantastic! The food was delicious, and the service was incredibly fast. Although it was a little concerning that there was nobody else there when I visited, the experience did not disappoint.
It was so good!
- food10
- service10
- noise level10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Delicious Soup Dumplings, NYC Vibes!
My experience at this restaurant was absolutely fantastic! The soup dumplings were incredibly delicious, truly the best I've had around and they strongly reminded me of the awesome stuff I've had in NYC Chinatown. The service was also great; a super kind woman always takes our order.
The prices were affordable, and we never had to wait too long for our takeout. I definitely recommend patronizing this place; they will not disappoint!
- soup dumplings10
- super kind woman9
- prices8
What Ping's Dumpling offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- LGBTQ+ friendly
- Groups
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Coffee
- Small plates
- Vegetarian options
- Quick bite
Dining options
- Breakfast
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Onsite services
Parking
- Usually somewhat difficult to find a space
- Paid parking lot
- Paid street parking
Atmosphere
- Casual
FAQs
Is Ping's Dumpling House accessible for all guests?
Yes, Ping’s Dumpling ensures a welcoming experience for everyone. You will find a wheelchair accessible entrance, seating, and restrooms, making it easy for all guests to enjoy their meal comfortably in Seattle’s Chinatown.
What dining and service options does Ping's Dumpling House offer?
At Ping’s Dumpling, you can enjoy a variety of dining options including breakfast, brunch, lunch, and dinner with comfortable seating. They also provide convenient takeout and dine-in services, perfect for a quick bite or a relaxed meal.
How does Ping's Dumpling rate overall?
Ping’s Dumpling has an overall Restaurant Score of 6.4, with Customer Satisfaction at 60.5%, indicating a mixed experience. Food (6.4), Service (6.5), and Ambience (6.9) are generally average, while Value (5.4) is a bit lower.
What are the highlights of the food at Ping's Dumpling?
Many customers praise the delicious and comforting dumplings, including soup and steamed varieties, and appreciate the generous portions. There are also positive remarks about the availability of vegetarian options.
What should I know about the service and atmosphere?
The owner and staff are often described as very friendly and accommodating. However, some guests have noted occasional lapses in service attentiveness and concerns regarding the restaurant’s overall cleanliness and atmosphere.