Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Pho de Nguyen – San Francisco
Pho de Nguyen - San Francisco
Photo from Pho de Nguyen
Pho de Nguyen at a glance
San Francisco West SoMa
- 🍜 Vietnamese Restaurant
$$
Price per Person $21–$30
mentioned by 39 of the guests
#618 out of 2403 places to eat in San Francisco
#26 Vietnamese Restaurant out of 67 in San Francisco
Good
8 out of 10
Food
Service
Ambience
Value
262
Reviews
80.9%
Satisfaction
Often praised
- Pho broth
- Friendly service
- Clean ambiance
Frequently criticized
- Food inconsistency
- Service issues
- Digital menu
The Vietnamese restaurant Pho de Nguyen invites you to a casual dining experience in the heart of San Francisco’s vibrant West SoMa neighborhood. You’ll discover a welcoming spot perfect for a quick bite or a relaxed meal.
This establishment is known for its authentic Vietnamese flavors, offering a variety of healthy and vegetarian options to suit your preferences. Whether you’re stopping by for lunch or dinner, you’ll find a comfortable atmosphere to enjoy your meal.
Overview: Introducting Pho de Nguyen
Pho de Nguyen offers a compelling experience, particularly for those seeking well-crafted Vietnamese cuisine. Many appreciate the flavorful pho and the quality of the broth, often highlighting the care taken in preparation.
The owner and staff frequently receive praise for their welcoming approach. However, some experiences suggest inconsistencies, especially with certain food items or service attentiveness.
The absence of a traditional paper menu in favor of a QR code system also proved to be a point of contention for a few patrons.
Good
8
out of 10
262
Reviews
80.9%
Satisfaction
38
negative
12
neutral
212
positive
Overall, Pho de Nguyen earns a solid 8 out of 10, reflecting a generally positive dining experience. Customer satisfaction stands at a strong 80.9%, indicating that most visitors leave content.
This positive sentiment is built upon 212 favorable comments, significantly outweighing the 38 critical remarks across 262 total customer observations. The Food (8.2) is clearly a highlight, with many appreciating the quality and taste of the dishes.
Service (7.9) also performs well, often described as attentive and friendly. While Ambience (7.2) contributes positively to the experience, Value (6.9) is perceived as good, though some find certain items a bit steep.
What people like
- Flavorful pho broth
- Attentive owner/staff
- Clean bright interiors
What people don't like
- Inconsistent food quality
- Service inconsistencies
- QR code menu
If you’re seeking a spot with a strong focus on well-prepared pho and a welcoming atmosphere, Pho de Nguyen is certainly worth considering. The 8.3 recommendation score suggests a generally satisfying visit, particularly for those who prioritize flavorful broths and attentive interactions with staff.
However, be mindful of potential variations in dish quality and service speed, and be prepared for a digital-only menu. While it offers a good experience for many, managing expectations regarding consistency will help ensure a more enjoyable visit.
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Verdict: Our expert take on Pho de Nguyen
Food (8.2 out of 10)
mentioned by 96% of the guests
Alright, lets talk about the food! Overall, its looking pretty good, with a solid score of 8.2 and customer satisfaction at a strong 84.8%. Many folks are raving about the delicious duck pho, flavorful broth, and perfect noodle texture.
With 140 positive remarks out of 165 total, it seems like the culinary team is really hitting the mark, especially with items like the crispy salt & pepper wings. However, not every dish is a home run. A smaller number of diners, 19 to be exact, mentioned some issues, particularly with the broth lacking seasoning flavor or being a bit on the greasier side.
There were also comments about the bread's center and a desire for more noodles, suggesting a few areas where the kitchen could fine-tune their offerings.
Food
165
Reviews
84%
Satisfaction
19
negative
6
neutral
140
positive
Rating distribution
What people like
- Flavorful broth
- Tender meats
- Crispy wings
What people don't like
- Bland broth
- Greasy dishes
- Sparse condiments
Often praised
- foodFood was so good it's been days and i'm still thinking about it
- phoI believe this is the best pho place in the city. I recently ordered the pho and Bun Bo Hue via DoorDash, and it was absolutely amazing. The customer service was great as well.
- brothMy experience at this restaurant was wonderful. I had the duck pho, which featured a delicious light but flavorful broth and a noodle texture I really loved. It's difficult to find this type of northern pho place.
- duck phoWe had the duck pho. It was a delicious light but flavorful broth
- Phohad an amazing Pho here
- beefThe food is 100% real, high quality, and authentic. The Pho 🍲 is amazing; they cook the Mary's chicken for 8 hours and the beef is super high quality with the bones cooked for 100 hours – it has an unbelievable taste! 😋 Everything here is great, high quality, and authentic.
- duckThe duck is roasted in house from Petaluma Farms. So delicious!
- oxtail phoThe oxtail pho and Vietnamese coffee were also delicious.
- garlic noodlestofu they had left with noodles
- pho brothpho broth was clean and flavourful
Frequently criticized
- brothThe broth, seemed out of place. It looks like chicken and it did not go well with the duck.
- flavorthe flavor is not as strong.
- Crab RangoonCrab Rangoon was a little pricey for how small they were
- Phopretty mediocre Pho as well
- beefThe beef had a weird texture
- bread centerlacked a pillowy center to hold all ingredients
- chickenthe chicken was all sliced chicken breast.
- condimentsthe condiments were a little sparse though.
- diarrheagot diarrhea right after
- foodMediocre food. The broth was clearly not made from fresh ingredients.
If youre looking for a place with genuinely good food, especially their pho and duck dishes, this spot is definitely worth trying. While a few minor tweaks could elevate some items, the overall positive feedback suggests youll likely leave satisfied and planning your next visit.
Service (7.9 out of 10)
mentioned by 79% of the guests
When it comes to service, this spot truly shines! With a solid score of 7.9 and a customer satisfaction rate of 75.8%, its clear guests are generally happy. Many of the 50 positive remarks praise the friendly staff and attentive service, often highlighting the super friendly owner and top-notch customer service that makes for a great experience.
However, its not all perfect, as 12 negative comments point to some areas for improvement. A few experiences mentioned slow service or a rude server, with some even noting staff didnt know the menu. There were also concerns about the establishment not open during posted hours', leading to inconvenience for some.
Service
66
Reviews
75%
Satisfaction
12
negative
4
neutral
50
positive
Rating distribution
What people like
- Friendly, attentive staff
- Super friendly owner
- Top-notch service
What people don't like
- Service can be slow
- Server can be rude
- Inconsistent open hours
Often praised
- serviceThey do not skimp on the meat, and both the regular beef and spicy broths are strong and flavorful. Thanks to Phong for the great service!
- customer serviceI recently ordered the pho and Bun Bo Hue via DoorDash, and it was absolutely amazing. The customer service was great as well. Although there was an issue with my order, the restaurant efficiently handled it on their end.
- staffThe staff was super attentive, kind and accommodating
- chefI was impressed by the incredible service and food. The chef was so attentive and made us the perfect meal. It's the best vegan pho in the city, and the sugarcane juice is great too – I recommend getting it with passion fruit or kumquat!
- ownerOwner was super friendly introducing himself
- OwnerOwner is legit, truly understands hospitality
- ServiceService:5
- bottle of waterThanks for the bottle of water
- business ownerbusiness owner is super nice and welcoming
- convenienceespecially convenient if looking for food
Frequently criticized
- serviceAs for service, it was on the slow side
- catering to dinersI stood there watching as they were catering to the diners first.
- chopsticks and napkinhad to ask for chopsticks and a napkin
- greetingSave your time and go elsewhere. If you can't get a decent greeting when you first walk in, that's the sign. I don't know if it was my handicap, race, or sexual orientation that she was targeting, but the server was extremely rude and we just walked out.
- menu knowledgedidn't know the menu
- posted hoursMy experience at this restaurant was extremely negative. The establishment was not open during posted hours, which caused significant inconvenience. I am currently trying to get a refund.
- refundTrying to get a refund
- serverthe server was extremely rude
- strawsneeded straws. Had to literally ask 3 different servers
- waitI was told to wait 2 minutes. ... I did not get my food until about 20 minutes after.
Overall, the service here is a strong point, with many guests enjoying a friendly and attentive experience. While there are occasional hiccups like slow moments or menu knowledge issues, the positive interactions far outweigh the negatives. If you value a welcoming atmosphere and great customer care, this place is definitely worth a visit.
Ambience (7.2 out of 10)
mentioned by 26% of the guests
The ambience here generally hits the right notes, with a solid score of 7.2 and customer satisfaction at a good 70%. Many guests, 14 out of 20 opinions, rave about the welcoming atmosphere and fun and lively vibe, often enhanced by great music like Vietnamese disco or big band. The clean and bright interiors also contribute to making diners feel very comfortable in this no frills spot.
However, a few guests (4 opinions) did point out some areas for improvement. Some found it a quite small place, and the floor in the bathroom was notably problematic, described as a game of Slip N Slide. The reliance on a QR Code menu for ordering also detracted from the dining experience for some, feeling less like eating out.
Ambience
20
Reviews
70%
Satisfaction
4
negative
2
neutral
14
positive
Rating distribution
What people like
- Welcoming atmosphere
- Lively music
- Clean, bright interiors
What people don't like
- Small space
- Slippery bathroom floor
- QR code ordering
Often praised
- atmosphereLooks more clean and bright than when it was Turtle Tower
- AtmosphereAtmosphere:5
- InteriorsInteriors were very clean and sunny
- Vietnamese disco musicplaying some Vietnamese disco music
- big band musicThe big band music was fantastic.
- feel very comfortablemade us all feel very comfortable
- fun and lively vibeadded a fun and lively vibe
- great vibesgreat vibes
- musicLove the music
- no frills spotthe perfect no frills spot for a rainy day
Frequently criticized
- QR Code menuQR Code menu and order also
- floor in bathroomThe floor in the bathroom though it’s like a game of Slip N Slide.
- paper menuThe rolls were good, and the Duck Banh Mi was amazing – a huge portion with lots of duck for a great price. I was very disappointed that there was no paper menu and ordering was done via QR code. It felt like it defeated the purpose of eating out when I had to use my phone as if I were ordering online.
- placeQuite small place
If you're looking for a place with a genuinely welcoming atmosphere and lively music, this spot is definitely worth a visit. Just be prepared for a potentially small space and the modern convenience (or inconvenience) of QR code ordering.
Value (6.9 out of 10)
mentioned by 19% of the guests
When it comes to value, it seems like this spot generally hits the mark! With a solid score of 6.9 and customer satisfaction sitting at a good 72.7%, many diners felt they got a great deal. People often highlighted the reasonable bill and price, especially appreciating lunch promotions and finding some offerings to be an amazing deal.
This positive sentiment comes from 8 positive opinions out of 11 total mentions. However, not everyone was entirely convinced about the value. A few customers, specifically 3 out of 11, felt certain items were a bit over-priced or simply expensive.
While the overall feeling leans positive, it's worth noting that some experiences left diners feeling like the establishment might try to take your money for specific items, like the sugarcane juice.
Value
11
Reviews
72%
Satisfaction
3
negative
0
neutral
8
positive
Rating distribution
What people like
- Amazing deals
- Good lunch promotions
- Fair prices
What people don't like
- Some items overpriced
- Can be expensive
Often praised
- priceThe Crab Rangoon was a bit pricey for the small portion size. The rolls were good, and the Duck Banh Mi was amazing – a huge portion with lots of duck for a great price. I was very disappointed that there was no paper menu and ordering was done via QR code.
- pricesI ate here and got diarrhea right after. I do not recommend this place, even though the prices were reasonable.
- amazing dealI had a big bowl of good pho, and the broth was so good. It's currently 50% off for a month during their soft opening, which is an amazing deal overall.
- billthe bill came back half of what we expected
- lunch promotionsthey run a few promotions for lunch during weekdays
- valueGood value for the price
Frequently criticized
- pricePrice is expensive.
- sugarcane juicefelt was a bit over-priced for $8 per glass
- take your moneytry to take your money
Overall, this place offers good value, especially if you catch their lunch promotions or opt for specific dishes that provide generous portions for the price. While most find it worth the cost, be mindful that a few items might feel a bit steep. It's definitely worth checking out for a good deal, but perhaps stick to the well-praised menu items.
How are the prices at Pho de Nguyen?
You’re looking at roughly 21 per person – reported by 39 diners. That puts it in the $21–$30 category. For a Vietnamese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average hovers around 21, most guests actually spend a bit less, often in the $11–$20 range. There’s a good mix, with some opting for more premium dishes too.
Here’s a quick look at what guests spend per person, based on the latest 39 reviews.
See how this restaurant’s value for money stacks up against similar spots in San Francisco.
Considering the average spend and the spread of prices, we think the pricing feels quite fair for a Vietnamese restaurant. It offers options for different budgets, making it accessible while still allowing for a more indulgent meal if you choose.
Customer Reviews: what people think about Pho de Nguyen
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
10
Phenomenal Pho Experience!
I found myself navigating the streets of San Francisco at 9 pm, seeking the only open pho place in the area. Upon arrival, I was warmly greeted by Phong, who promptly seated me. Phong proved to be a very pleasant and accommodating server, anticipating my needs by bringing out every imaginable garnish without me even having to ask.
The beef combination pho I ordered was absolutely phenomenal – truly the best I've ever had and it perfectly hit the spot.
- beef combination pho10
- server10
- garnish9
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
10
Excellent Food and Service!
My experience at this restaurant was fantastic! The food was excellent, and the owner was incredibly chill. He went above and beyond by providing us with free bottled waters on a hot day and offered spring rolls on the house due to a slight delay.
The owner engaged in friendly conversations, making us all feel very comfortable. Thank you for the wonderful hospitality; I wish your business continued success!
- food10
- owner10
- free bottled waters9
Price per Person
- $21–$30
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
7
Bun Bo Hue & Sweet Sugar Cane Juice
My go-to dish is the bun bo hue, and this place makes it without the foot and no blood, which is fine by me as I don't eat blood anyway. I do wish there was more noodle. I couldn't detect the shrimp paste, so I'd rate the dish a B.
However, the sugar cane juice deserves an A+! I had it straight up, and I loved it. The big band music was fantastic.
On the downside, the floor in the bathroom is like a game of Slip N Slide.
- bun bo hue6
- shrimp paste5
- sugar cane juice10
- noodle3
- floor in bathroom2
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
10
Sweetest People, Amazing Food!
My experience at this restaurant was truly amazing! The people here are the sweetest, and I've never had such a wonderful experience before. The food was great, with sauces that perfectly complemented all the dishes.
The tables were neatly done, contributing to a pleasant atmosphere. I'd give it ten out of ten and would definitely come back. It's the best Vietnamese food by far.
- people10
- experience10
- food10
Price per Person
- $21–$30
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Moderate
10
Exceptional food and service!
I visited the restaurant today hoping for some tofu and garlic noodles. Unfortunately, they were out of tofu, which was a concern as I am vegan. The chef kindly suggested eggplant, but I don't like eggplant.
I decided to just get a drink and leave, but the chef went above and beyond and made me a small portion of the remaining tofu with noodles. It was such a sweet experience. I've dined here before, and the food is always exceptional, and the customer service is always a1.
I love this place :),
- tofu9
- garlic noodles8
- food10
What Pho de Nguyen offers
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Healthy options
- Coffee
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Atmosphere
- Casual
FAQs
Is Pho de Nguyen accessible for all guests?
Yes, Pho de Nguyen ensures a comfortable experience for everyone. You’ll find a wheelchair accessible entrance, seating, and restrooms, making it easy for all patrons to enjoy their visit in West SoMa.
What dining options and special offerings can you expect at Pho de Nguyen?
At Pho de Nguyen, you can enjoy lunch or dinner with ample seating available. They offer a range of healthy and vegetarian options, alongside coffee, perfect for a quick bite or a full meal. Catering services are also provided.
What are the standout dishes at Pho de Nguyen?
Many patrons praise the flavorful pho, especially the duck pho and oxtail pho, often highlighting the delicious and clean broth. The high-quality beef and roasted duck are also frequently mentioned.
How is the service and atmosphere at Pho de Nguyen?
Service is generally described as attentive, kind, and accommodating, with the owner often noted for their friendly hospitality. The atmosphere is considered clean, bright, and can have a fun, lively vibe with music.
How does Pho de Nguyen rate overall, and what are its key strengths?
Pho de Nguyen holds a strong overall score of 8 out of 10, with customer satisfaction at 80.9%. Its primary strength lies in its Food (8.2), followed by Service (7.9), Ambience (7.2), and Value (6.9), all contributing to a good dining experience.