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oChef » Phillies – San Francisco
Phillies - San Francisco
Photo from Phillies
Phillies at a glance
San Francisco Outer Mission
- 🍔 American Restaurant
$$
Price per Person $11–$20
mentioned by 18 of the guests
#1364 out of 2403 places to eat in San Francisco
#68 American Restaurant out of 121 in San Francisco
Good
7.3 out of 10
Food
Service
Ambience
Value
225
Reviews
74.7%
Satisfaction
Often praised
- Friendly service
- Authentic cheesesteak
- Philly atmosphere
Frequently criticized
- Inconsistent food
- Comfort issues
- Order errors
The restaurant Phillies is a welcoming American restaurant nestled in San Francisco’s Outer Mission neighborhood. You’ll find a cozy atmosphere perfect for a quick bite or a relaxed meal.
Whether you’re looking for lunch or dinner, this spot offers a casual setting where you can enjoy good food and drinks. It’s a great place to unwind and experience local flavors.
Overview: Introducting Phillies
Phillies offers a taste of authentic flavors, with many praising the perfectly seasoned meat and ideal bread in their signature sandwiches. The staff often receives commendation for their welcoming and efficient approach, contributing to a positive dining experience.
However, some experiences point to inconsistencies in food preparation, with concerns about undercooked items or missing components. The ambience can be a mixed bag, sometimes feeling cold or loud, and the price for certain items has been a point of contention for some.
Good
7.3
out of 10
225
Reviews
74.7%
Satisfaction
43
negative
14
neutral
168
positive
Overall, Phillies garners a solid 7.3 out of 10, indicating a generally good experience for patrons. This is supported by a 74.7% customer satisfaction rate, suggesting most visitors leave content.
These insights are drawn from 225 customer observations, with 168 positive remarks outweighing 43 negative ones. Diving deeper, Service stands out with an impressive (8.2), reflecting the attentive staff.
The Food also performs well (7.4), though not without some mixed feedback. The Ambience (6.6) is decent, offering a specific vibe, but Value (5.3) appears to be an area where some customers feel there’s room for improvement.
What people like
- Welcoming, friendly service
- Authentic cheesesteak quality
- Engaging Philly atmosphere
What people don't like
- Inconsistent food preparation
- Ambience comfort issues
- Order accuracy concerns
Phillies offers a generally positive experience, particularly if you appreciate a lively, themed setting and value friendly interactions. With a 7.5 recommendation score, it’s certainly worth considering for its core offerings and welcoming staff.
However, be mindful of potential inconsistencies in food preparation and some comfort aspects of the dining area. If you prioritize a quick, authentic bite with good service and can overlook minor flaws, Phillies could be a solid choice.
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Verdict: Our expert take on Phillies
Food (7.4 out of 10)
mentioned by 96% of the guests
When it comes to the food here, youre looking at a pretty solid experience! With a good score of 7.4 and customer satisfaction sitting at a healthy 75.7%, many folks are raving about the delicious cheesesteaks, especially those on fresh Amoroso rolls. The fries and impressive beer selection also get a lot of love, with 115 positive remarks out of 152 total comments.
However, its not all perfect. About 28 comments point to some areas for improvement, like occasional issues with undercooked meat or a disappointing lack of cheese. A few folks also mentioned stale rolls or dry sandwiches, so consistency might be a slight concern.
But overall, the good definitely outweighs the bad.
Food
152
Reviews
75%
Satisfaction
28
negative
9
neutral
115
positive
Rating distribution
What people like
- Epic cheesesteaks
- Perfect Amoroso rolls
- Great beer selection
What people don't like
- Undercooked meat
- Lack of cheese
- Stale rolls
Often praised
- foodGood food, tasted pretty authentic
- breadWhat impressed me most was the attention to detail - the meat was perfectly seasoned and not greasy at all. The bread had that ideal chewy-yet-soft texture that held everything together without falling apart (a true art!). The staff was friendly and efficient, and the place has that no-nonsense, authentic vibe that makes you feel like you've been transported straight to South Philly.
- cheesesteakMy first experience at this restaurant was fantastic. I was so impressed with the food that I had to order an extra cheesesteak to go as soon as I finished my first one. I highly recommend the steak hoagie with light mayo, or going for “the works” – honestly, you can’t go wrong with any choice.
- Amoroso rollsAmoroso rolls, toasted but soft on the inside
- Rocky BalboaI ordered the Rocky Balboa and it was nothing short of spectacular.
- meatThe colorful mix of sautéed bell peppers added the perfect sweet crunch and brightness to balance the savory meat. What impressed me most was the attention to detail - the meat was perfectly seasoned and not greasy at all. The bread had that ideal chewy-yet-soft texture that held everything together without falling apart (a true art!).
- Philly cheesesteakit completely delivered on everything I wanted and more. Phenomenal sandwich.
- beer selectionI enjoyed the good Phillies served in a cozy, familiar setting. They also offer a fine beer selection.
- friesOne star for the fries which is okay
- steakI ordered the Rocky Balboa and it was nothing short of spectacular. The sandwich came beautifully wrapped in paper (keeps it nice and warm!) and was perfectly constructed - a soft yet sturdy roll packed with thinly sliced, seasoned steak that was incredibly tender. The colorful mix of sautéed bell peppers added the perfect sweet crunch and brightness to balance the savory meat.
Frequently criticized
- cheeseMy experience at this restaurant was extremely disappointing. The meat was undercooked and the cheese was not present on my sandwich. I found it to be the ABSOLUTE WORST Place to get a philly cheesecake in San Francisco.
- meatMeat, cooked to crunchy.
- Philly cheese steakPhilly cheese steak was small
- foodThe food was mostly inedible.
- sandwichsandwiches with the fries is not this bad quality of the bread
- steakthe steak needs more cook
- Italian hoagiemayo ruined it
- MeatMeat undercooked
- amoroso rollI found it to be the ABSOLUTE WORST Place to get a philly cheesecake in San Francisco. Even the amoroso roll was slightly stale. 😒 Unless you live right outside their front door or are lactose intolerant, you may be better off getting literally anything else (edible - that is).
- breadnot this bad quality of the bread. It’s worst than Subway
If you're craving a classic cheesesteak, especially with Cheez Whiz and an Amoroso roll, this spot is definitely worth a try. Just be aware that a few experiences mention issues with meat doneness or cheese quantity, so manage your expectations slightly.
Service (8.2 out of 10)
mentioned by 47% of the guests
When it comes to service, this place really shines! With a solid score of 8.2 and a fantastic customer satisfaction rate of 84.8%, its clear guests are happy. Many of the 28 positive comments praise the friendly staff, great customer service, and how orders are delivered quickly, making for a smooth experience.
However, its not entirely perfect. A few of the 3 negative remarks point to hiccups like food was given to the wrong person or forgot the mushrooms, indicating occasional order accuracy issues. While these are minor, they're worth noting for an otherwise stellar service record.
Service
33
Reviews
84%
Satisfaction
3
negative
2
neutral
28
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Great customer service
What people don't like
- Order accuracy issues
- Missing items
Often praised
- servicethe service is very friendly and done with a smile
- staffThe staffs here are very welcoming, well trained and understanding
- customer serviceThe hoagies were great, and I especially loved the cheez whiz. The atmosphere was excellent, complemented by excellent customer service. I highly recommend this little gem!
- ownerThe owner is an awesome dude and usually at the counter taking orders and cooking, incredibly friendly and cool
- crewGreat crew
- delivered quicklyThere was so little cheese that it could hardly be called a cheesesteak. Despite this, it was a good sandwich, freshly made, and delivered quickly. I can't hide my disappointment about the cheese, but I will probably order again and hope this was just a one-off.
- deliveryI ordered from Uber Eats and the delivery was fast. However, the Philly cheese steak itself was small and dry.
- dine inYou can dine in, order for takeout or order through a delivery app
- foodthe food came out quickly
- friendly conversationfriendly conversation is a plus
Frequently criticized
- food was givenMy food was given to someone else
- forgot the mushroomsThey forgot the mushrooms
- order accuracyI asked for no onions but instead i get alot of onions
Overall, you can expect a really positive service experience here. The team is generally super friendly and efficient, making it a great spot if you value good customer interaction and quick turnaround. Just double-check your order for those small details!
Ambience (6.6 out of 10)
mentioned by 42% of the guests
When it comes to the vibe, this spot generally hits the mark, earning an average 6.6 score with a good 71% customer satisfaction. Many folks (22 positive opinions out of 31 total) really dig the atmosphere and decor, especially the flat screens for sports fans. Its often described as a "casual quick bite spot" with an "authentic vibe" and a "convenient" neighborhood feel.
However, its not all smooth sailing. A few customers (9 negative opinions) found parking to be a real challenge, and some mentioned it could get loud. Also, if youre bringing little ones, be aware that the seating consists mainly of "stools and tall tables, " with no "high chairs" available, which isnt ideal for families.
Ambience
31
Reviews
71%
Satisfaction
9
negative
0
neutral
22
positive
Rating distribution
What people like
- Sports bar vibe
- Authentic decor
- Convenient location
What people don't like
- Difficult parking
- Can be loud
- No kid seating
Often praised
- atmospherethe atmosphere is perfect for the sports fan
- ParkingParking was easy.
- authentic vibethe place has that no-nonsense, authentic vibe
- casual quick bite spotA nice casual quick bite spot
- cheesesteak shopsthere is not many cheesesteak shops in the area
- convenientClose by and convenient
- decorGreat decor felt like I was in Philly
- decorationsthe restaurant decorations just give you Philly vibes
- dining inIt's best eaten when dining in
- exterior remodelMy girlfriend, with whom I live, has worked at this place for a long time. I went to drop her off and I liked how they remodeled the exterior.
Frequently criticized
- parkingThe cheesewhiz and peppers are a must-add to your cheesesteak! If you can find parking, this is a great spot to check out, even if you're craving some hot wings!
- booster seatsMy experience at this restaurant was pretty good, but it's definitely not toddler-friendly. They didn't have high chairs or booster seats, and all the seating consists of stools and tall tables. Other than the seating situation, the food was good and it satisfied my craving for a cheese steak.
- coldit was cold
- doorsall the doors were open and it was cold
- high chairsMy experience at this restaurant was pretty good, but it's definitely not toddler-friendly. They didn't have high chairs or booster seats, and all the seating consists of stools and tall tables. Other than the seating situation, the food was good and it satisfied my craving for a cheese steak.
- loudIt does get loud in there
- stools and tall tablesall the seats are stools and tall tables
If youre looking for a lively, authentic spot to catch a game and grab a quick bite, especially if youre dining solo or with adults, this place is definitely worth checking out. Just be prepared for potential parking woes and a potentially loud environment, and maybe leave the toddlers at home.
Value (5.3 out of 10)
mentioned by 16% of the guests
When it comes to value, some customers are definitely singing its praises, finding good prices and feeling its worth every penny. With 3 positive remarks out of 9 total opinions, terms like prices and price indicate that some folks are quite happy with what theyre paying. However, the value aspect presents a challenging picture, with an average score of 5.3.
Customer satisfaction is quite low at just 33.3%, indicating that many felt the offerings werent worth the cost. With 3 negative comments, opinions frequently described items as not cheap' and questioned the quality for the price.
Value
9
Reviews
33%
Satisfaction
3
negative
3
neutral
3
positive
Rating distribution
What people like
- Good prices
- Worth the cost
What people don't like
- Not worth it
- Poor quality for price
- Not cheap
Often praised
- pricesReasonable prices
- priceThis Rocky Balboa knockout has made me a regular customer for sure! Worth every penny and definitely coming back to try their other variations soon.
Frequently criticized
- priceHowever, the Philly cheese steak itself was small and dry. It was definitely not worth $13.
If youre on the hunt for a great deal, this spot might be a bit of a gamble, as many found the value disappointing. While some feel its worth the cost, be prepared that the price might not always match the quality. It's a place where you might need to manage your expectations carefully.
How are the prices at Phillies?
You’re looking at roughly 20 per person – reported by 18 diners. That puts it in the $11–$20 category. For an American Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spent, most diners (15 out of 18) clustered right in that $11–$20 sweet spot. A few ventured slightly higher, and one even went for a more premium experience, but the average holds strong.
Here’s a quick look at what guests spend per person, based on the latest 18 reviews.
How this spot’s value stacks up against similar restaurants in San Francisco.
Overall, we think the pricing feels pretty fair for an American Restaurant, especially given its mid-range positioning. It seems like a solid choice if you’re looking for good value without breaking the bank.
Customer Reviews: what people think about Phillies
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
7
Solid Casual Bite, A Bit Pricey
My experience at this restaurant was for a lunch meal. I ordered the Pepper Steak, which cost $17. 37 and did not come with fries or a drink.
The food was solid but not impressive, and I found it to be not cheap. However, it's a good option for a nice casual quick bite, offering indoor seating and football on TV with a few beers on draft.
- Pepper Steak6
- food6
- indoor seating7
- price4
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
9
Classic Philly Cheesesteak Vibes!
My experience at this restaurant was fantastic! I absolutely loved the classic Philly cheesesteak here. They are generous with the steak, and I always opt for the cheese wiz to get that authentic Philly cheesesteak flavor.
The service was consistently friendly, and the restaurant's decorations truly capture the Philly vibe.
- classic Philly cheesesteak9
- steak9
- cheese wiz9
Visit Type
- Food Exploration
Service Type
- Takeout
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Philly Cheesesteak Vibes & Great Root Beer!
My experience felt like being back in Philly! The Amoroso rolls were a highlight. While I'm not usually a soda drinker, I found both the Sprecher and River City root beers to be amazing.
I couldn't pick a favorite between them.
- Amoroso rolls9
- Sprecher root beer10
- River City root beer10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
9
Excellent Cheesesteaks and Welcoming Staff
I've visited this restaurant a couple of times, usually when I'm craving a Philly cheesesteak or have a big appetite. The staff here are very welcoming, well-trained, and understanding, ensuring there's never been an issue during any of my visits. Their menu features the original Philly cheesesteak, other cheesesteak varieties, sandwiches, fries, and drinks.
I appreciate that everything is made from scratch, which is always a plus for me, and I don't mind the wait as I'm a patient person. You have the option to dine in, order for takeout, or use a delivery app. For dine-in, you can sit at the bar counter or at their tables.
This place is a great find because there aren't many cheesesteak shops in the area. I highly recommend this place to all Philly cheesesteak enthusiasts, anyone who is starving, or for those looking to try something new. I will definitely be back to try out the other delicious options they have to offer.
- Philly cheesesteak9
- staff10
- everything is made from scratch9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Short (6–15 min.)
9
Legit Cheesesteak, Great Experience
My experience at this restaurant was legit. They serve a solid cheesesteak sandwich. The prices were reasonable, the restaurant was clean, and the service was friendly.
My food came out quickly and my order was correct.
- cheesesteak sandwich9
- prices8
- restaurant9
What Phillies offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Crowd
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Beer
- Alcohol
Dining options
- Dinner
- Lunch
Service Options
- Onsite services
- Takeout
- Delivery
- Dine-in
Atmosphere
- Cozy
- Casual
FAQs
What dining options are available at Phillies?
At Phillies, you can enjoy both lunch and dinner. Whether you’re planning a midday meal or an evening out, you’ll find suitable options for your dining experience.
Is Phillies accessible for guests with mobility needs?
Yes, Phillies is designed to be accessible. You’ll find a wheelchair accessible entrance and wheelchair accessible seating, ensuring a comfortable visit for everyone.
How does Phillies generally perform according to customer feedback?
Phillies receives a good overall score of 7.3, with Service being a standout at (8.2). Food also scores well (7.4), while Ambience (6.6) and Value (5.3) are more moderate.
What are the common opinions on the food at Phillies?
Many customers praise the authentic cheesesteaks, noting perfectly seasoned meat and ideal bread. However, some experiences mention issues like undercooked meat, missing cheese, or small portions.
Is Phillies a comfortable place to dine, especially for families?
The restaurant offers an authentic vibe and Philly decor, often appealing to sports fans. However, some find the seating (stools and tall tables) not toddler-friendly, and the space can sometimes be cold or loud.