Highlights
- Great coffee
- Great tea selection
Reviews
Satisfaction
The cafe Phê in Seattle’s vibrant First Hill neighborhood offers you a delightful escape. You’ll discover a truly inviting spot where the aroma of great coffee fills the air, making it a perfect destination for your morning pick-me-up or a relaxed afternoon.
This trendy and casual cafe provides a cozy atmosphere, ideal for a quick bite or enjoying their excellent tea selection. Whether you’re dining in or grabbing takeout, Phê ensures a pleasant experience.
Phê offers a compelling experience, often praised for its quality drinks and inviting atmosphere. While many appreciate the friendly staff and quick service, some visitors have noted considerable wait times and concerns about the price of certain items.
Despite these points, the overall vibe is generally positive, with a modern, cozy setting that many find appealing for a relaxed visit. The focus on unique beverages seems to resonate well with its patrons.
Reviews
Satisfaction
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Phê achieves a 7.1 overall score, placing it firmly in the good category, supported by a Customer Satisfaction of 67.3%, which indicates a mixed but generally positive reception. With 403 positive remarks against 138 negative ones out of 599 total customer observations, there’s a clear leaning towards favorable experiences.
Looking closer, the Food (7.6) and Ambience (7.4) are definite strong points, consistently earning high marks. However, Service (6.6) sits in the average range, often praised for staff but sometimes challenged by long waits.
The Value (4.1) score suggests this is an area where Phê could improve, as some find items a bit expensive.
Phê presents a strong case for its unique beverage offerings and pleasant setting. With a Recommendation Score of 7.5, it’s certainly worth considering if you prioritize distinctive drinks and a good atmosphere over budget concerns or potential queues.
If you’re prepared for a potential wait and don’t mind paying a bit more for quality, you’ll likely find the experience rewarding. However, if quick service and strict value are your top priorities, you might want to manage your expectations.
With a solid score of 7.6 and a customer satisfaction rate of 73.4%, the food and drinks here generally hit the mark! Many of the 262 positive remarks rave about the quality matcha, Vietnamese coffee, and banh mi, praising their authentic flavors and unique drinks. Guests often highlight the creative recipes and delicious taste.
However, some of the 61 negative comments point to areas for improvement. Concerns include matcha availability issues, small portions for the price, and even food safety worries. Some found certain drinks too sweet or bitter, and wished for more hot drink options on the menu.
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If you're seeking creative, delicious drinks and authentic Vietnamese snacks, this spot is worth a visit. Just be prepared for potential matcha stock issues and consider if the portion sizes align with your expectations.
When it comes to service, it's a bit of a mixed bag, with a 6.6 score putting it squarely in the average range, and customer satisfaction at a 61.2%, which is also mixed. Many guests, based on 63 positive remarks, really appreciated the friendly staff, efficient line movement, and quick service, often highlighting the great hospitality and warmth they received. However, not everyone had such a smooth experience, with 29 negative comments pointing to some significant challenges.
Common complaints revolved around long wait times, slow service, and occasionally encountering unfriendly staff, with some feeling there was a lack of follow-up on orders.
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If youre in a rush, you might want to check the line first, as waits can be unpredictable. But if you have some time and value friendly interactions, youll likely find the service quite pleasant.
The ambience here generally hits the mark, earning a good score of 7.4 and a solid 75.3% customer satisfaction. Many of the 70 positive comments, out of 93 total, rave about the cool vibe and aesthetic, praising the ample seating options and overall cleanliness of the space, making it a lovely spot to hang out or get work done. However, its not without a few minor snags, noted in 15 negative comments.
Some found the music a bit loud or the tables occasionally dirty. A few also mentioned a faint toilet smell or difficulty with parking and finding an outlet' for work, suggesting small areas for improvement.
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If youre looking for a place with a great vibe and plenty of seating for a relaxed time or to get some work done, this spot is definitely worth checking out. Just be mindful that it can get a bit loud, and parking' might be a challenge, so plan accordingly.
While the overall sentiment leans towards needing improvement, some customers did find value, with 8 positive remarks highlighting aspects like a good price per person or finding certain items reasonably priced. Special promo offers also made the experience feel worthwhile for some, even though the overall score sits at an average 4.1. However, the conversation around value, based on 46 opinions, is largely dominated by concerns, with 33 negative comments.
Many felt items were pricy, expensive, or overpriced, especially regarding drinks price and food price. The non-dairy milk charge was a particular sore point, contributing to a low customer satisfaction of just 17.4%, indicating significant room for improvement.
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If youre looking for a budget-friendly spot, this might not be your first choice, as many find the prices steep. However, if youre willing to splurge a bit for quality or can snag a good promo, you might find it worth the price for specific items.
You’re looking at roughly 15 per person – reported by 94 diners. That puts it in the $11–$20 category. For a Cafe, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests actually spend in the 1 – 20 $ range, showing prices really cluster around the lower end of the mid-range.
Here’s a quick look at what guests spend per person, based on the latest 94 reviews.
How this Cafe’s value stacks up against similar spots in Seattle.
For a Cafe, we think this pricing feels quite fair. It offers good value for a casual spot without breaking the bank.