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oChef » Parallax – Cleveland
Parallax - Cleveland
Photo from Parallax
Parallax at a glance
Cleveland Tremont
- 🍣 Japanese Restaurant
$$
Price per Person $51–$60
mentioned by 39 of the guests
#23 out of 62 places to eat in Cleveland
#2 Japanese Restaurant out of 2 in Cleveland
Good
7.6 out of 10
Food
Service
Ambience
Value
513
Reviews
75.6%
Satisfaction
Often praised
- Exceptional Food
- Attentive Staff
Frequently criticized
- Service Inconsistencies
- High Pricing
The restaurant Parallax is a Japanese Restaurant located in Cleveland, specifically in the charming Tremont neighborhood. You’ll find a diverse menu here, offering everything from small plates to vegetarian options.
Whether you’re planning a casual lunch, an elegant dinner, or even looking for late-night food, Parallax provides a welcoming atmosphere for you.
Overview: Introducting Parallax
Parallax generally offers a pleasant dining experience, with many guests appreciating the `attentive staff` and a `classy vibe` that sets a comfortable scene. While the culinary offerings often hit the mark, some diners have noted occasional service missteps.
This establishment aims for a refined yet relaxed atmosphere, making it a suitable spot for various occasions. You’ll find the overall setting quite agreeable, though a few experiences suggest minor inconsistencies in the dining journey.
Good
7.6
out of 10
513
Reviews
75.6%
Satisfaction
105
negative
20
neutral
388
positive
Parallax earns a solid 7.6 out of 10 for its overall performance, with a 75.6% customer satisfaction rate, indicating a generally good reception from diners. This assessment is drawn from 513 customer opinions, with 388 positive remarks outweighing 105 negative ones, painting a clear picture of its standing.
The Food (8.1) stands out as a particular strength, frequently praised for its quality. Service (7.6) also performs well, though some experiences vary.
The Ambience (6.5) is considered average, providing a decent backdrop for your meal, while Value (5.6) is perceived as the weakest area, suggesting that pricing can sometimes be a point of contention for guests.
What people like
- Exceptional Food Quality
- Attentive Wait Staff
- Classy, Clean Ambiance
What people don't like
- Inconsistent Service Moments
- Occasional High Pricing
- Ambiance Discomforts
With a strong 7.8 recommendation score, Parallax is certainly worth considering for its culinary strengths and generally good service. It’s a place where the food often shines, making it a solid choice if that’s your top priority.
However, be mindful of potential inconsistencies in service or value. If you’re seeking a reliable meal in a pleasant setting and don’t mind the occasional higher price point, Parallax could be a good fit for your next dining outing.
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- Japanese Restaurant
8
out of 10
out of 10
677
78.1%
- $$
- Tremont
- Food
- Service
- Ambience
Verdict: Our expert take on Parallax
Food (8.1 out of 10)
mentioned by 95% of the guests
Overall, the food here is quite good, boasting a score of 8.1 and a solid customer satisfaction of 81.7%. With 227 positive remarks out of 278 total, many diners rave about the fresh fish, high-quality sushi, and creative dishes. The deep flavors and excellent execution are frequently highlighted, making for a truly satisfying meal.
However, 37 negative comments point to some inconsistencies. Issues like thin sashimi slices, specific dishes such as the Green Dragon roll or curry vegetables not quite hitting the mark, and occasional food temperature problems were noted. While not widespread, these suggest some room for improvement in certain areas.
Food
278
Reviews
81%
Satisfaction
37
negative
14
neutral
227
positive
Rating distribution
What people like
- Fresh fish, sushi
- Creative, flavorful dishes
- Excellent execution
What people don't like
- Inconsistent dish quality
- Thin sashimi slices
- Food temperature issues
Often praised
- foodHopefully I can come back when everything is normal again. As for the food, it was yummy don’t get me wrong but I think the best Zack place in town is Labatros. The best thing about my experience here was JULIAN the wine expert (also Zack’s son) he was truly wonderful.
- sushiMy experience at this Tremont staple was largely positive, centered around their amazing sushi and fantastic sake. All of the food served is top notch.
- calamariWe had the calamari for an appetizer and it was very delicious
- mealFantastic is the first word I can think of to describe our meal.
- cocktailsMy experience at the restaurant was marked by an extremely interesting yet accessible menu, complemented by a great wine selection and cocktails par excellence. I also very much appreciated the restaurant's adherence to social distancing and safety guidelines.
- mealsThe sushi was also fresh and delicious. All of our meals were outstanding, made with fresh ingredients and seasoned to perfection. I will definitely make it a point to return when I'm in town.
- sakeMy experience at this Tremont staple was largely positive, centered around their amazing sushi and fantastic sake. All of the food served is top notch.
- wine selectionMy experience at the restaurant was marked by an extremely interesting yet accessible menu, complemented by a great wine selection and cocktails par excellence. I also very much appreciated the restaurant's adherence to social distancing and safety guidelines.
- chocolate mousse caketheir delicious chocolate mousse cake for dessert
- crabmeat crusted walleyemy husband had the crabmeat crusted walleye special
Frequently criticized
- foodthe food aside from poisoning my dad just wasn’t great
- sushiwould not even think about ordering sushi here. Smelled awful
- CassouletDO NOT order the Cassoulet, it gave my dad the worst food poisoning
- Green Dragon rollGreen dragon roll was not great
- broccolibroccoli was needed cooked a minute more (although served cold)
- cold breaddidn’t care for cold bread served in a bag
- complementary breadEven the complementary bread was served cold & tasted weird
- cross-contaminationthey cross contaminate
- curry vegetablesThe food overall was excellent. My only criticism is that the curry vegetables were a little undercooked, but outside that, the small plates made a perfect meal. We’re looking forward to coming back!
- dinnerasked if I had finished up with my meal
If you're seeking a spot with generally good food, especially fresh fish and sushi, this place is definitely worth exploring. Just be mindful that a few dishes might be inconsistent, but overall, it promises a flavorful and satisfying experience.
Service (7.6 out of 10)
mentioned by 76% of the guests
When it comes to service, this spot generally hits the mark! With a solid score of 7.6 and customer satisfaction at 75.5%, its clear that many diners have had good experiences. Guests frequently praise the attentive staff, their menu knowledge, and the overall hospitality, with 108 positive remarks highlighting excellent service and accommodating teams.
However, its not without its quirks. Out of 143 total comments, 34 pointed to some issues, including feeling rushed, encountering staff with a less-than-stellar attitude, or experiencing interruptions. Some found the attention almost too much, while others felt constrained by timeframe restrictions, suggesting there's a bit of a mixed bag in consistency.
Service
143
Reviews
75%
Satisfaction
34
negative
1
neutral
108
positive
Rating distribution
What people like
- Attentive, knowledgeable staff
- Excellent hospitality
- Accommodating service
What people don't like
- Feeling rushed
- Staff attitude issues
- Overly attentive service
Often praised
- serviceIn all seriousness, that chef was pretty rude to the staff, and it was uncomfortable to watch. Otherwise, the service from Joel and the other staff who stopped by our table was great. Overall, despite the unexpected kitchen show, I would go back and would recommend this restaurant.
- staffBeyond that, the service was exquisite. Our waitress was incredibly attentive, and we had multiple staff checking in on us throughout our meal, refilling waters, seeing how we enjoyed our meals, and checking if we needed anything. We also enjoyed the happy hour and half-priced sushi.
- serverMy experience at the restaurant was fantastic! I absolutely loved my server and the drink I ordered was awesome. The restaurant had a great vibe, was clean, and the food was yummy.
- serversJosh and Lynn were the BEST servers ever
- valetThe valet was convenient
- wait staffthe wait staff very accommodating
- waitressBeyond that, the service was exquisite. Our waitress was incredibly attentive, and we had multiple staff checking in on us throughout our meal, refilling waters, seeing how we enjoyed our meals, and checking if we needed anything. We also enjoyed the happy hour and half-priced sushi.
- Covid consciousvery Covid conscious and safe
- JULIAN the wine expertJULIAN the wine expert he was truly wonderful
- Julien the managerJulien the manager on duty did a phenomenal job
Frequently criticized
- serviceMy experience at this restaurant was marred by the worst service ever. The waitress displayed a terrible disposition throughout our visit.
- managerMy wife and son were uncomfortable sitting down again. The manager offered to seat us at another table, and then brought us the full check, explaining they've had a lot of this lately due to construction upstairs. There was no offer to make things better or any indication that this was out of the ordinary.
- Julianhe was extremely condescending
- apologizeI apologize if you *seemed* rushed
- attitudeconstantly gave us an attitude
- chefIt was striking at first, but we got used to it as we drank throughout our meal. In all seriousness, that chef was pretty rude to the staff, and it was uncomfortable to watch. Otherwise, the service from Joel and the other staff who stopped by our table was great.
- communicationcommunicating all your RESTRICTIONS when the original reservation is made
- different waitersThe wait staff was very attentive, almost too attentive. We had 6 different waiters come to our table in the span of 30 minutes.
- female bartenderFemale bartender was not pleasant
- food arrival timeOur food took 45 minutes to come out
Overall, you can expect a good service experience here, with many praising the attentive and knowledgeable staff. Just be aware that a few guests have felt rushed or encountered some attitude, so keep that in mind if you're looking for a completely flawless, unhurried meal.
Ambience (6.5 out of 10)
mentioned by 39% of the guests
Based on 73 comments, with 45 positive remarks, many guests raved about the spot on atmosphere, praising the relaxed and chic vibe and posh atmosphere perfect for a lunch or dinner date. The decor and lighting and music often received compliments, creating a truly enjoyable experience, contributing to an average score of 6.5. However, with 61.6% customer satisfaction, its a mixed bag.
Some guests encountered uncomfortable seats or dirty tables, and chilly patio seating even with space heaters. There were also conflicting views on social distancing, with some feeling it was lacking, and a concerning mention of a cockroach'.
Ambience
73
Reviews
61%
Satisfaction
25
negative
3
neutral
45
positive
Rating distribution
What people like
- Relaxed, chic vibe
- Spot-on atmosphere
- Good COVID precautions
What people don't like
- Uncomfortable, cold seating
- Dirty tables
- Cockroach sighting
Often praised
- atmosphereThe atmosphere of the restaurant is quite classy with a modern, yet, relaxed vibe.
- ambianceThey offer lots of great options on the menu, and I particularly enjoyed the Asian cocuisine. The place itself is cool with a nice ambiance.
- placethis place is still top notch
- ambienceThe place’s ambience is great.
- cleanI absolutely loved my server and the drink I ordered was awesome. The restaurant had a great vibe, was clean, and the food was yummy.
- experienceWe had a great experience here.
- social distancingMy experience at the restaurant was marked by an extremely interesting yet accessible menu, complemented by a great wine selection and cocktails par excellence. I also very much appreciated the restaurant's adherence to social distancing and safety guidelines.
- tablesThe tables were distanced so we felt safe
- vibeHad a very nice vibe
- COVID precautionsimpressed with the COVID precautions taken
Frequently criticized
- ambianceHe kept going on and on about how this is one of the best places to get fresh fish in the city. I assume the place had much better ambiance before covid but it was just weird eating there now. Hopefully I can come back when everything is normal again.
- birthday nightmy birthday and my night was very unpleasant
- broken seatbroken seat
- chefHeard the chef go off cussing up a storm
- cockroacha cockroach appeared crawling around the booth
- cold seatsthe seats were uncomfortable to sit on
- cold tablesThe patio was so cold that the seats were uncomfortable, and I was shivering within 10-15 minutes. The tables were cold to the touch, and any food ordered would likely go cold before it could be enjoyed. When I requested to be moved inside, the waiter acknowledged the cold.
- counter spaceoffered 6 inches of counter space
- dirty tableput our silverware on a dirty table
- environmentthe environment lacks originality
If youre seeking a trendy spot with good vibes and decor, youll likely enjoy the atmosphere here. However, be mindful of potential issues with seating comfort, cleanliness, or cold patio areas, especially if those details matter to you.
Value (5.6 out of 10)
mentioned by 15% of the guests
When it comes to getting bang for your buck, many customers rave about the fantastic deals, especially the half off sushi on Mondays and the enjoyable happy hour specials. These offers make a significant difference, with some finding their total bill a great deal thanks to these promotions. Overall, the value here lands at an average 5.6, with 8 positive remarks out of 19 total customer comments.
However, the value proposition isnt always a home run. Some find certain "menu items" like the "oysters" to be quite "expensive, " leading to a "pricey" experience if youre not hitting those specials. With 9 negative comments, customer satisfaction sits at a rather mixed 42.1%, suggesting that while deals are great, regular pricing can be a bit steep for some.
Value
19
Reviews
42%
Satisfaction
9
negative
2
neutral
8
positive
Rating distribution
What people like
- Half-price sushi
- Great happy hour
What people don't like
- Oysters are pricey
- Expensive menu items
Often praised
- appropriately pricedappropriately priced
- half off sushi on Mondayshalf off sushi on Mondays!
- half price sushiHalf price sushi on Monday is awesome!
- half price sushi MondaysI was a fan since it keeps the kitchen caught up
- half-off sushitaking advantage of the half-off sushi special
- half-priced sushiOur waitress was incredibly attentive, and we had multiple staff checking in on us throughout our meal, refilling waters, seeing how we enjoyed our meals, and checking if we needed anything. We also enjoyed the happy hour and half-priced sushi. The food overall was excellent.
- happy hourenjoyed the happy hour
- priceour total was only $96, which all in all is a great deal
Frequently criticized
- pricespent 90 per person to be treated like a charity case
- billthe bill, for my boyfriend and myself that consisted of one salmon entree, two sushi rolls, and two beers for my boyfriend, was $90
- checkwaiter took the check in front of us
- expensiveExpensive but very nice crafted cocktails
- full checkMy wife and son were uncomfortable sitting down again. The manager offered to seat us at another table, and then brought us the full check, explaining they've had a lot of this lately due to construction upstairs. There was no offer to make things better or any indication that this was out of the ordinary.
- menu itemsit can sometimes feel like certain menu items are a bit over priced.
- oystersThe oysters are a little pricey
If youre looking for a great deal, definitely hit up their half-price sushi nights or happy hour; thats where the value truly shines. Otherwise, be prepared that some regular menu items might feel a bit expensive, so choose wisely to avoid sticker shock.
How are the prices at Parallax?
On average, you’ll spend around $60 per person – from 39 guests. That puts the restaurant in the $51–$60 category. For a Japanese Restaurant, that’s mid-range, maybe slightly above.
Its interesting though, because while the average is $60, the actual spending is quite varied! We see a good number of diners spending in the $31–$50 range, suggesting some great value options. But then, theres also a significant group enjoying a more premium experience, with prices going up to $91–$100 and even $101+.
So, youve got choices here, whether youre looking for a solid mid-range meal or something a bit more special.
Here’s a quick look at what guests spend per person, based on the latest 39 reviews.
How this restaurant’s value for money compares to similar spots in Cleveland.
For a Japanese Restaurant in Cleveland, we think the pricing feels fair. It offers flexibility, allowing guests to choose between a mid-range meal or a more indulgent experience, which is always a plus!
Customer Reviews: what people think about Parallax
Price per Person
- $41–$50
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Dinner
9
Best Sushi in Ohio - Hope They Return!
I visited this restaurant 2-3 times in 2020 and experienced some of the best sushi in Ohio. I really hope they come back!
- sushi10
Visit Type
- Dine-in
10
Exceptional Experience with Fantastic Service
My experience at the restaurant was exceptional. Our waiter, Joe, was fantastic and took great care of us. The wine pairing was also amazing.
- service10
- wine pairing10
Price per Person
- $61–$70
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Dinner
10
Amazing Space and Cuisine!
My experience at this restaurant was fantastic! The space was great, and the cuisine was even better. I started with the escargot and calamari, which were delicious.
For my main course, the crabmeat crusted walleye was absolutely amazing. The food quality, service, and atmosphere all contributed to a memorable dinner.
- space10
- cuisine10
- escargot8
Price per Person
- $71–$80
Service Intent
- Special Occasion
Visit Type
- Dine-in
Meal Type
- Dinner
8
Great Food, Unexpected Kitchen Drama
I would recommend this restaurant for dinner, including to celebrate a special occasion. We had a great experience here. Joel was an excellent server - very friendly and attentive.
All the dishes came out quickly and were delicious. The Brussels sprouts were the star of the meal. We also weren’t expecting dinner and a show.
We were sat at a table close to the kitchen, which is open and visible to the dining room. One of the chefs was doing his best Gordon Ramsey, swearing at (or at least in the faces of) the staff and being aggressive behind the line. We absolutely heard a plate crash in the kitchen after someone realized they had a dish they couldn’t serve for whatever reason.
It was striking at first, but we got used to it as we drank throughout our meal. In all seriousness, that chef was pretty rude to the staff, and it was uncomfortable to watch. Otherwise, the service from Joel and the other staff who stopped by our table was great.
Overall, despite the unexpected kitchen show, I would go back and would recommend this restaurant.
- experience8
- server10
- dishes9
- kitchen show3
- chef2
Price per Person
- $41–$50
Service Intent
- Special Occasion
Group Type
- Couple
Group Size
- Couple
Visit Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
10
Exceptional Anniversary Dinner Experience!
My experience at this restaurant was EXCELLENT in every way. The atmosphere was calm and relaxed, creating a perfect setting for our meal. The service was outstanding, with wonderful hosts and a server who was very warm and attentive, ensuring everything was timed perfectly.
The food was absolutely mind-blowing; we enjoyed a beautiful platter of extremely fresh and high-quality sushi, followed by a delicious chocolate mousse cake for dessert. As a lovely bonus, despite mentioning our anniversary on the reservation via Resy, we were delighted to be wished a happy anniversary by four different staff members, which made us feel incredibly special. For a total of $96 for two people, including 5 sushi rolls and dessert (no alcohol), it was a great deal for a sushi dinner.
I highly recommend this place for a nice night out.
- atmosphere9
- service10
- server10
What Parallax offers
Payments
- Credit cards
- Debit cards
Offerings
- Late-night food
- Happy hour drinks
- Wine
- Coffee
- Small plates
- Cocktails
- Vegetarian options
- Alcohol
Dining options
- Dinner
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
FAQs
What dining experiences and service options does Parallax offer?
At Parallax, you can enjoy both dine-in and takeout services. They cater to various dining times, including lunch, dinner, and dessert. You can also find happy hour drinks and late-night food options available.
What kind of cuisine and beverage options can you expect at Parallax?
Parallax is a Japanese restaurant known for its small plates and vegetarian options. For beverages, you’ll find a selection of wine, coffee, and cocktails, alongside other alcoholic drinks to complement your meal.
How does Parallax score overall, and what are its key strengths and weaknesses?
Parallax holds an overall score of 7.6 out of 10, with customer satisfaction at 75.6%. Its strongest aspect is Food (8.1), followed by Service (7.6). Ambience (6.5) is considered average, and Value (5.6) is its weakest point, often perceived as expensive.
What can I expect from the food at Parallax?
Diners frequently praise the food at Parallax, highlighting items like the sushi, calamari, and various outstanding meals made with fresh ingredients. Many describe the food as ‘yummy’ and ‘top notch’, with a great wine selection and cocktails also receiving positive mentions.
Are there any good deals or specials at Parallax?
Yes, many positive opinions mention specific deals that enhance the value. Customers particularly appreciate the ‘half off sushi on Mondays’ and the ‘happy hour’ offerings, which can make the dining experience more affordable despite some general concerns about pricing.