Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Panda Express – Seattle
Panda Express - Seattle
Photo from Panda Express
Panda Express at a glance
Seattle Cedar Park
- 🥡 Chinese Restaurant
$$
Price per Person $11–$20
mentioned by 55 of the guests
#792 out of 858 places to eat in Seattle
#48 Chinese Restaurant out of 53 in Seattle
Average
5.3 out of 10
Food
Service
Ambience
Value
275
Reviews
48.4%
Satisfaction
Often praised
- Friendly service
- Fresh dishes
- Affordable pricing
Frequently criticized
- Small portions
- Cleanliness issues
- Water charges
The restaurant Panda Express is a Chinese restaurant in Seattle’s vibrant Cedar Park neighborhood. You’ll find a casual atmosphere here, perfect for grabbing a quick bite or enjoying small plates with friends and family.
Overview: Introducting Panda Express
Panda Express offers a quick and generally satisfying experience for those seeking fast-casual Chinese fare. Many appreciate the friendly staff and the overall cleanliness of the dining areas.
It’s often seen as a reliable choice when you’re looking for a convenient meal. However, some patrons have noted concerns regarding food quality at times, and there are occasional complaints about inconsistent portions.
While it serves its purpose, it’s worth managing expectations for a consistently perfect experience.
Average
5.3
out of 10
275
Reviews
48.4%
Satisfaction
133
negative
9
neutral
133
positive
Panda Express holds an average Restaurant Score of 5.3 out of 10, with Customer Satisfaction sitting at a mixed 48.4%. This indicates a fairly balanced experience for many, where positive aspects are often met with some areas needing improvement.
The feedback comes from a substantial 275 customer opinions. Looking closer, Service (5.4) and Food (5.3) are rated similarly, suggesting a generally acceptable experience in these key areas.
Ambience (5.2) also falls into the average range, while Value (4.2) is perceived as slightly lower, often due to specific charges. There are 133 positive and 133 negative opinions contributing to these scores.
What people like
- Friendly, prompt service
- Specific fresh dishes
- Affordable pricing
What people don't like
- Inconsistent portions
- Cleanliness issues
- Water cup charges
If you’re seeking a quick and convenient meal with generally friendly staff and some reliably tasty options like orange chicken, Panda Express can be a decent choice. Just be aware that experiences can vary, particularly concerning portion sizes and overall food consistency.
With a Recommendation Score of 5.4, it suggests a visit might be worthwhile if your expectations are aligned with a fast-casual setting. It’s a practical option for a casual bite, but perhaps not for a consistently premium dining experience.
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Verdict: Our expert take on Panda Express
Food (5.3 out of 10)
mentioned by 88% of the guests
When it comes to the food, many diners appreciate the freshness and find several dishes like the orange chicken, honey walnut shrimp, and chow mein to be quite tasty. There are 64 positive remarks praising the quality and often generous portions, suggesting that when its good, its really good. However, the experience isn't always consistent.
With 65 negative comments, some customers have reported issues with food quality, small portions, and even concerns about food poisoned incidents or bad odor. Overall, the food scores an average 5.3, with customer satisfaction at a mixed 47.1% across 136 total opinions.
Food
136
Reviews
47%
Satisfaction
65
negative
7
neutral
64
positive
Rating distribution
What people like
- Fresh, tasty food
- Favorite dishes excel
- Good food preparation
What people don't like
- Food safety concerns
- Inconsistent food quality
- Small, dry portions
Often praised
- foodHe was very professional and friendly and wouldn't even take a tip. The food is not the very best Chinese food, but it was pretty darn good. I will definitely order from here again because the process was so smooth and the customer service was great!
- orange chickenMy experience at the restaurant was mostly positive. The chicken teriyaki was cooked perfectly, and while the orange chicken wasn't as crunchy as usual, it was still delicious. The service and atmosphere were excellent, both rated 5/5.
- chow meinI can't get enough of the chow mein
- honey walnut shrimpI can't get enough of the honey walnut shrimp
- portionsgives the portions you pay for
- veggiesorder so many veggies
- Beijing beefBeijing beef, The food is fresh
- Chinese foodWhen the craving is for fast Chinese food, this is the right place. Prices are quite affordable.
- Chow MeinChow Mein & a lil Veggies for 5 bucks
- Impossible Orange ChickenThey had the impossible orange chicken which was really good
Frequently criticized
- foodTo start, this is garbage, garbage food, and garbage staff, they treated me terribly! My order was missing food, it was cold, I was missing cutlery, the Coca-Cola tasted bitter, it was the worst experience I have ever had, honestly, it took away my appetite to eat here, it is terrible service, and besides that, my stomach is starting to hurt and I only ate it 5 minutes ago, terrible 😡
- food qualitythe quality of the food at this branch has been consistently declining
- Beijing beefsomething was off with the Beijing beef like it was burnt / extra crispy
- bigger plateordered a bigger plate for pick up only to find out they only gave me two
- broccoli beefCompared to other locations, the portions here are VERY small and the food doesn't seem fresh. The broccoli beef was shriveled and tasted like it was cooked the day before. The shrimp was just okay.
- orange chickenthe orange chicken the texture is basically burnt fried skin with sauce on it it ain’t meat fr
- portionsThe portions are also a disappointment fr
- vegetarian optionsvegetarian options:Only vegetables but most in sauce for me not to healthy
- Coca-ColaTo start, this is garbage, garbage food, and garbage staff, they treated me terribly! My order was missing food, it was cold, I was missing cutlery, the Coca-Cola tasted bitter, it was the worst experience I have ever had, honestly, it took away my appetite to eat here, it is terrible service, and besides that, my stomach is starting to hurt and I only ate it 5 minutes ago, terrible 😡
- Orange ChickenThe Orange chicken was really sweet
If youre craving some fast Chinese food, this place can certainly hit the spot with its popular dishes. However, be prepared for a potentially inconsistent experience regarding food quality and portion sizes. Its a bit of a gamble, so manage your expectations.
Service (5.4 out of 10)
mentioned by 82% of the guests
When it comes to service, there are definitely some bright spots! Many customers (55 out of 108 comments) praised the helpful and nice staff, often highlighting individuals like Jorge for their exceptional customer service. People appreciated how quick and good the service could be, with employees often described as friendly staff who were fast and efficient, making for a smooth experience.
However, the service isnt always stellar, leading to an average score of 5.4 and a mixed customer satisfaction of 50.9%. A significant number of comments (51 out of 108) pointed to issues like rude or unhelpful staff, slow service, and problems with online orders. Some experiences mentioned unhygienic conditions, poor communication, and even a managers attitude that left customers feeling ignored or mistreated.
Service
108
Reviews
50%
Satisfaction
51
negative
2
neutral
55
positive
Rating distribution
What people like
- Friendly, helpful staff
- Quick, efficient service
- Great customer care
What people don't like
- Rude, unhelpful staff
- Slow service times
- Online order mix-ups
Often praised
- serviceThe rice was also fresh. The service was prompt (immediate!) and friendly and courteous. This is definitely my best Panda experience in any state.
- staffStaff greeted warmly and graciously asked all of the questions
- customer serviceThe food is not the very best Chinese food, but it was pretty darn good. I will definitely order from here again because the process was so smooth and the customer service was great!
- JorgeJorge once again came to our aid and helped us out with the boxes of food. He was very professional and friendly and wouldn't even take a tip. The food is not the very best Chinese food, but it was pretty darn good.
- employeeMichael was such a sweet employee
- other ladyother lady very nice and always gives the portions
- JingJing is especially kind and polite
- RobertRobert was very kind and patient
- ServiceService:5
- StaffStaff was nice when I went to pick up
Frequently criticized
- serviceTo start, this is garbage, garbage food, and garbage staff, they treated me terribly! My order was missing food, it was cold, I was missing cutlery, the Coca-Cola tasted bitter, it was the worst experience I have ever had, honestly, it took away my appetite to eat here, it is terrible service, and besides that, my stomach is starting to hurt and I only ate it 5 minutes ago, terrible 😡
- staffTo start, this is garbage, garbage food, and garbage staff, they treated me terribly! My order was missing food, it was cold, I was missing cutlery, the Coca-Cola tasted bitter, it was the worst experience I have ever had, honestly, it took away my appetite to eat here, it is terrible service, and besides that, my stomach is starting to hurt and I only ate it 5 minutes ago, terrible 😡
- deliveryI was tracking my order, and when it said delivered, I looked everywhere for it. I understand deliveries to the upper house because we are in the basement, but they delivered to the entirely wrong house! I called Panda 6 times before speaking to someone.
- managerthe manager was not helpful
- orderTo start, this is garbage, garbage food, and garbage staff, they treated me terribly! My order was missing food, it was cold, I was missing cutlery, the Coca-Cola tasted bitter, it was the worst experience I have ever had, honestly, it took away my appetite to eat here, it is terrible service, and besides that, my stomach is starting to hurt and I only ate it 5 minutes ago, terrible 😡
- TV order monitorIt took a while
- abusive languageshe used abusive language towards me
- business ownerowner who makes these decision on how he runs this business
- card clonedher card was cloned by that restaurant
- customer follow-upnever heard a word. Nada, nothing zilch.
Service here can be a bit of a gamble. While you might encounter incredibly helpful and efficient staff, be prepared for the possibility of slower service or communication issues, especially with online orders. If you're looking for consistent, top-tier service, you might find it hit or miss.
Ambience (5.2 out of 10)
mentioned by 24% of the guests
When it comes to the overall vibe, theres a decent effort being made! Out of 20 comments, 10 customers shared positive thoughts, often highlighting the cleanliness and general atmosphere as pleasant. Many found the area to be super clean, contributing to a comfortable visit.
The ambience scores an 5.2, suggesting a not bad but not great impression. However, the experience isnt universally glowing, with 10 negative opinions balancing things out. Key concerns revolve around the location being problematic, and some found the place to be dirty, especially the bathroom.
There were also mentions of homeless and druggies around the building, impacting comfort. Customer satisfaction sits at 50%, reflecting this mixed bag of feelings.
Ambience
20
Reviews
50%
Satisfaction
10
negative
0
neutral
10
positive
Rating distribution
What people like
- Clean interior
- Pleasant atmosphere
- Super clean area
What people don't like
- Problematic location
- Dirty conditions
- Unsafe surroundings
Often praised
- atmosphereAtmosphere was pleasant
- AtmosphereAtmosphere:5
- areathe area super clean
- cleanlinessAnd very clean.
- locationit's serca de mi casa
- placeThe price for the kid's meal is very fair. The employees are nice and the place is clean. The only problem with this particular Panda Express is location.
- store seems cleanStore seems clean
Frequently criticized
- locationThe employees are nice and the place is clean. The only problem with this particular Panda Express is location. We live in Lake City only a couple minutes walk from this Panda Express.
- bathroomthe bathroom ufff una Locura de sucio
- dirtyit’s always dirty
- homeless and druggiesentire staff speaking in a different language to one another. I felt uncomfortable being in the restaurant. It has the feeling of excluding everyone that doesn’t speak the language. In all this restaurant has homeless and druggies hanging around the building.
- napkinsplace the napkins in a more convenient spot
- placethe place was dirty everywhere
- restaurantThe restaurant is messy
- restroom codeasked restroom code to wash my hands but it was out of order
- siteSitio inseguro
If a clean, pleasant atmosphere is your top priority, you might find it here, but be prepared for potential issues with the specific location and cleanliness in certain areas. Its a mixed bag, so manage your expectations regarding the overall environment, especially if youre sensitive to surroundings.
Value (4.2 out of 10)
mentioned by 15% of the guests
When it comes to value, some folks find a silver lining, especially if youre looking for a quick, affordable bite. With 4 positive remarks out of 11 total, many appreciate the cheap price and the fair kids meal price, often mentioning getting a meal for around 5 bucks. It seems like a decent option when you're craving fast Chinese food without breaking the bank.
However, the overall sentiment for value is a bit of a mixed bag, with 7 negative remarks. The customer satisfaction sits at a rather poor 36.4%, contrasting with an average score of 4.2. Many feel the quantity is no longer a good value, and frustrations arise from charges for a cup of water or extra costs for a premium entree.
It seems the value proposition has diminished for some.
Value
11
Reviews
36%
Satisfaction
7
negative
0
neutral
4
positive
Rating distribution
What people like
- Affordable prices
- Fair kid's meals
What people don't like
- Poor portion value
- Charged for water
- Premium entree fees
Often praised
- 5 bucksfor 5 bucks with tax
- PricesWhen the craving is for fast Chinese food, this is the right place. Prices are quite affordable.
- cheap pricefor a cheap price
- kid's meal priceIt seems pretty fresh for fast food, and it is tasty. The price for the kid's meal is very fair. The employees are nice and the place is clean.
Frequently criticized
- cup of watera cup for water here is $.99 even if you buy a meal
- glass for watercharge $1.99 for a glass of water
- paper cupcharge $.99 for a cup
- premium entreecost extra $1.25 because it is listed as premium entree
- stole moneythey almost stole $1,000 from her
- tipI JUST WANTED A REFUND OF MY TIP
- valuequantity is no longer a good value
If you're after a quick, budget-friendly meal, especially for kids or a fast Chinese fix, this spot might hit the mark. However, be prepared for potentially smaller portions and unexpected charges for things like water or premium entrees, which could impact your overall perception of value.
How are the prices at Panda Express?
You’re looking at roughly 19 per person – reported by 55 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most diners here land squarely in that $11–$20 range, showing a clear sweet spot. While a few go for a lighter bite or a more premium experience, the majority stick close to the average.
Here’s a quick look at what guests spend per person, based on the latest 55 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
We think the pricing feels pretty fair for a mid-range Chinese spot. It offers good value without breaking the bank.
Customer Reviews: what people think about Panda Express
Price per Person
- $101+
Group Type
- Large Group
Group Size
- Large Group
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
7
Great Food, Manager Needs Training
My experience at this restaurant was a mixed bag. The team was great, but the manager was not. I had ordered catering for 12 people, and upon arrival, the staff was very nice but couldn't locate my online order.
When they asked the manager for help, he was unhelpful and seemed busy cooking. Eventually, with a grumpy face, he went to the TV order monitor to find my order, which took a while. He really needs to train his team so they can handle issues and not get stressed out when things go wrong.
On a positive note, the food was good.
- team8
- staff7
- food8
- manager2
- online order3
- TV order monitor4
Price per Person
- $11–$20
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Takeout
Meal Type
- Lunch
9
Fresh Food, Efficient Service, Great Value!
My experience ordering a family meal for five adults to go was excellent. The meal included black pepper sirloin steak, Beijing beef, kong pao chicken, and two servings of super greens. The food was notably fresh and tasted great.
The service lady was very efficient and generous with servings. I highly recommend this place!
- black pepper sirloin steak9
- Beijing beef9
- kong pao chicken9
Price per Person
- $41–$50
Visit Type
- Casual Outing
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
2
Disappointing Experience Despite Good Food
We only visit Panda occasionally because it's so far from our home. While the food was good and hot, the Beijing beef seemed burnt or excessively crispy. The restaurant itself was messy, and the service was not desirable.
We arrived at 6: 40 PM and were the only ones in line, yet we were rushed through our order. The staff didn't listen to our requests and cut us off while speaking, leading to underportioned scoops. It was also unsettling that the entire staff spoke to each other in a different language, creating a feeling of exclusion for those who don't speak it.
Additionally, there were homeless individuals and drug users hanging around the building. I would not recommend this restaurant for dining out.
- food7
- Beijing beef2
- restaurant2
- service1
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Consistent Quality and Efficient Service
My experience at this Panda Express has been consistently positive. The food quality and preparation are always reliable. The staff is helpful and has implemented effective systems to manage busy periods in an orderly fashion.
I also appreciate their rewards program, which is easily accessible through their app.
- food quality9
- preparation9
- staff8
Price per Person
- $11–$20
Visit Type
- Regular Visit
Service Type
- Dine-in
10
Amazing Food and Service at Panda Express!
My experience at this Panda Express has been consistently great. I've been here many times, and the food is always amazing! Michael, an employee, provided exceptional customer service; he was incredibly sweet, and I hope to see him again soon.
- food10
- employee10
- customer service10
What Panda Express offers
Crowd
- Family-friendly
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
What parking and accessibility options does Panda Express in Seattle offer?
You’ll find convenient free street parking and a free parking lot at Panda Express, usually with plenty of space. The restaurant is also fully accessible, featuring a wheelchair accessible entrance, parking lot, seating, and restroom for your comfort.
What kind of dining experience can you expect at Panda Express in Cedar Park?
At Panda Express, you can enjoy a casual dining experience perfect for lunch or dinner. They offer seating for dine-in, and you can also opt for takeout or delivery. Catering services are available for your events, and there’s even a kids’ menu with high chairs for families.
How is Panda Express generally rated by customers?
Panda Express receives an overall Restaurant Score of 5.3 out of 10, with Customer Satisfaction at a mixed 48.4%. Customers rate Service (5.4), Food (5.3), and Ambience (5.2) as average, while Value (4.2) is slightly lower.
What do customers frequently praise about Panda Express?
Many customers appreciate the prompt and friendly service, with specific mentions of helpful staff. The affordability of meals and the freshness of certain dishes, like the Beijing beef, are also often highlighted.
What are some common complaints or areas for improvement at Panda Express?
Recurring concerns include inconsistent portion sizes and occasional issues with food quality, such as cold or burnt items. Some patrons also note cleanliness issues in certain locations and charges for water cups.