Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Palmetto Superfoods – San Francisco
Palmetto Superfoods - San Francisco
Photo from Palmetto Superfoods
Palmetto Superfoods at a glance
San Francisco Jordan Park
- 🥗 Health Food Restaurant
$$
Price per Person $11–$20
mentioned by 64 of the guests
#1441 out of 2403 places to eat in San Francisco
#10 Health Food Restaurant out of 14 in San Francisco
Good
7.2 out of 10
Food
Service
Ambience
Value
534
Reviews
70.2%
Satisfaction
Often praised
- Food quality
- Customizable bowls
Frequently criticized
- Slow service
- Limited seating
The restaurant Palmetto Superfoods – Clement, a Health Food Restaurant in San Francisco’s Jordan Park, offers you a refreshing escape with its focus on healthy options. You’ll find a casual yet trendy atmosphere perfect for a quick bite or a relaxed meal.
Whether you’re seeking delicious vegan delights or organic dishes, this spot caters to your wellness journey, making it a go-to for nutritious and delicious choices in the city.
Overview: Introducting Palmetto Superfoods
Palmetto Superfoods offers a delightful experience, particularly for those seeking a refreshing and healthy option. Many appreciate the fresh ingredients and the overall quality of their offerings, often described as a tasty snack or meal.
You’ll find the preparation to be quite efficient, with many noting fast service for their orders. However, be mindful that popularity can sometimes lead to challenges.
While the staff is often praised, some experiences point to potential delays, especially during peak hours, where a long line might form. The atmosphere is generally inviting, though seating can be limited.
Good
7.2
out of 10
534
Reviews
70.2%
Satisfaction
128
negative
31
neutral
375
positive
Palmetto Superfoods earns a solid overall score of 7.2, indicating a good performance, complemented by a customer satisfaction rate of 70.2%, which also falls into the good category. This suggests a generally positive experience for most patrons, with both metrics aligning well.
These insights are drawn from a substantial 534 customer opinions, with 375 leaning positive and 128 expressing concerns. The Food (8.1) truly stands out as an excellent aspect, consistently receiving high praise for its quality and flavor.
Value (6.6) and Ambience (6.5) are perceived as average, offering a decent experience without being exceptional. The primary area for improvement appears to be Service (5.1), which registers as average and is the lowest-scoring topic, suggesting occasional inconsistencies in speed or efficiency.
What people like
- Excellent food quality
- Generous portions
- Highly customizable bowls
What people don't like
- Inconsistent service speed
- Potential long waits
- Limited seating options
If you’re in search of high-quality, customizable bowls with fresh ingredients, Palmetto Superfoods is certainly worth considering. The strong 7.6 recommendation score reflects a generally positive sentiment, especially for the core product.
It’s a place that delivers on its promise of delicious and healthy options. However, it’s wise to manage expectations regarding wait times, particularly during busy periods, and be prepared for a more casual, grab-and-go experience given the limited seating.
Planning to order ahead could enhance your visit and ensure a smoother experience.
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Verdict: Our expert take on Palmetto Superfoods
Food (8.1 out of 10)
mentioned by 94% of the guests
When it comes to the food, this spot truly shines with a good score of 8.1 and a good customer satisfaction of 82.9%. With 281 positive remarks out of 339 total, guests rave about the delicious açaà bowls, the incredible variety of toppings, and the overall freshness and quality ingredients. It seems like a fantastic place to get your superfood fix!
However, not every experience is perfect, as 42 negative comments point out some areas for improvement. Some customers noted an inconsistent product, concerns about portion size, and the sweetness of bases. A few even mentioned encountering unblended chunks, suggesting occasional slip-ups in preparation.
Food
339
Reviews
82%
Satisfaction
42
negative
16
neutral
281
positive
Rating distribution
What people like
- Best açaà bowls
- Unlimited toppings
- Fresh, quality ingredients
What people don't like
- Inconsistent product
- Shrinking portions
- Overly sweet bases
Often praised
- foodThe staff was very attentive and answered all my questions with pleasure, even though they were clearly busy. The food was superb, with super fresh ingredients and great portions for the money. It's obviously the best place in town.
- açaà bowlsMy experience at this restaurant is consistently excellent, as I visit at least once a week. They offer the best açaà bowls in the city hands down. The prices are fair, and the portions are really generous.
- acai bowlsMy experience was fantastic! I found these to be the best acai bowls in the city. There are so many different bases and toppings to choose from.
- ingredientsThey offer a tasty and refreshing snack. The artful presentation and fresh ingredients were impressive, complemented by the warm staff. It's a great option, similar to ice cream but with less guilt!
- toppingsThe other açaà places lack flavor and richness. My bay blend bowl literally comes with everything like pitaya açaà active coconut, chia seed pudding, fruits, honey, granola, almond butter, etc, in which you can add more toppings as well like match powder! Definitely will go back again to customize my own bowl!
- Bay BlendThe Bay Blend was delicious, so many flavors and toppings.
- acaiMy first bowl had 3x more coconut cream than I would’ve preferred, making it quite rich, although very filling. However, after giving it another shot, I’m excited to say it’s my favorite acai in the city. The Mango Tango was not too sweet.
- bowlsI'm like most people who have visited Palmetto – I'm addicted to their bowls! While I don't visit this specific location often, I can confirm that both locations offer delicious and incredibly satisfying meals.
- flavorThe options here are incredibly wonderful, healthy, and mouth-watering. Everything is packed with flavor, and the quality of the fruit, granola, etc. Is excellent.
- optionsI ordered online and was informed it would take at least 20 minutes, so it's best to plan ahead. Despite the wait, there were lots of options and the food was delicious.
Frequently criticized
- açaà bowlsI’ve had many açaà bowls before and decided to try out this place because it had really good ratings. IVE NEVER EVER had anything worse in my life. The quality of the açaà was disgusting and the most horrid thing I’ve ever eaten before.
- fooddid not get a refund or my food
- granolaThere needs to be some kind of organizational system; it's pure chaos! To top it off, they FORGOT the granola. Sigh.
- portion sizeWe have stopped going to this acai bowl joint. They reduced the bowl's size without announcing the new size, while simultaneously increasing the price. I felt every spoonful costs like an ounce of gold and still walked away feeling unsatisfied and hungry.
- acaiit is ice cream with açaà tasty pasteurized
- acai bowlBowls were piling up and melting while waiting for toppings. I waited over an hour for a melted smoothie and an equally melted acai bowl that had been sitting out for 30 minutes. They should seriously re-evaluate their system and retrain their employees.
- acai bowlsacai bowls used to be the best, but they’ve changed their recipe
- air pocketleaving a large air pocket in the center
- apple kalethey no longer sell apple kale. Most disappointing thing
- açai bowlMy wife said the açai bowl was very sweet
If you're looking for a customizable and delicious açaà bowl experience with fresh, quality ingredients, this place is definitely worth a try. Just be aware that some experiences mention inconsistencies in product and portion sizes, so manage your expectations for every visit.
Service (5.1 out of 10)
mentioned by 54% of the guests
When it comes to service, theres definitely some good news! Many customers rave about the fast service, friendly service, and great service from the Awesome staff, especially when ordering ahead or using the app. With 52 positive remarks out of 127 total, its clear that efficient and pleasant interactions are a highlight for many.
However, the overall picture is a bit mixed, with a score of 5.1 (average) and customer satisfaction at 40.9% (mixed). There are 65 negative comments highlighting issues like long waiting times, slow service, and instances of poor customer service or even poor management, suggesting inconsistencies in the experience.
Service
127
Reviews
40%
Satisfaction
65
negative
10
neutral
52
positive
Rating distribution
What people like
- Friendly, helpful staff
- Fast online ordering
- Quick order preparation
What people don't like
- Long wait times
- Slow, inconsistent service
- Rude, untrained staff
Often praised
- serviceThey offer lots of options to choose from, including great gluten free options and allergy options. The place itself is cute and they are fast! Heads up though, there are no tables to eat at.
- staffThey offer a tasty and refreshing snack. The artful presentation and fresh ingredients were impressive, complemented by the warm staff. It's a great option, similar to ice cream but with less guilt!
- employeesThe employees were friendly and working super hard
- waitIt's obviously the best place in town. Worth the wait!
- Awesome stafffor the Awesome staff preparing the orders.
- CEO's strategic thinkingKudos to the CEO who demonstrated a balance of strategic thinking
- DoorDash and their own appSuper reliable to be ordered on DoorDash and their own app
- Order aheadTip: Order ahead!
- app for rewardsUse their app for rewards
- bowlsgot our bowls very quickly
Frequently criticized
- waiting timeI ordered online on Saturday around 2 pm and was told my order would be ready at 2: 25 pm. Upon arriving at 2: 35 pm, the employee at Palmetto, without checking, informed me my order wasn't ready and I'd have to wait another 20 minutes. When I asked if they had checked, they reiterated it wasn't ready, still without verifying.
- serviceMy experience at this restaurant was marred by extremely slow service. The staff seemed more preoccupied with making their own smoothies than attending to customers.
- ordermy order was actually ready just sitting there melting
- staffIdk how new y'all are, but it seems quite new. The staff seem to still be getting up to speed, and figuring things out. I asked quite a few questions, which a few came w blank stares back.
- lineI would not recommend trying on the weekend. The line is outrageously long and takes forever to obtain either an online order (even for delayed pickup) or an in-person order. Perhaps an assembly line would be helpful!
- online orderI would not recommend trying on the weekend. The line is outrageously long and takes forever to obtain either an online order (even for delayed pickup) or an in-person order. Perhaps an assembly line would be helpful!
- online ordersThe place was backed up for an hour with DoorDash orders pouring in, and the employees were frantic. They didn't know how to turn off online orders or refund orders for taking too long. It was a complete mess, and I didn't get my money back or what I paid for.
- additional ordersWe drove from across town to stop by at 5: 48 PM, but when we were about to place our order on the kiosk, Celma stated that they weren't taking any additional orders because they were closed. There was no signage or anything indicating an early closure.
- app estimateThe order took over half an hour to prepare. When I ordered, the app said it would take 10 minutes.
- attitudelet's be patient with this attitude
If you're considering a visit, be prepared for a potentially mixed bag on the service front. While many enjoy quick and friendly interactions, especially with online ordering, others have faced frustrating waits and inconsistent experiences. It might be worth trying during off-peak hours or sticking to their efficient online system to maximize your chances of a smooth visit.
Ambience (6.5 out of 10)
mentioned by 24% of the guests
The vibe here definitely has its charms! With 23 positive remarks out of 37 total comments, many folks appreciate the inviting atmosphere, often highlighting the cute neon signs, comfortable seating, and even the music playing. The overall score for ambience sits at a respectable 6.5, suggesting a generally pleasant environment.
However, it's not all sunshine and rainbows. The customer satisfaction for ambience is a bit more mixed at 62.2%, with 12 critical observations. Some found the place could get quite crowded, noting limited seating or even no seating at times, especially given its small insides.
A few even mentioned a lack of air-conditioning, making it warm.
Ambience
37
Reviews
62%
Satisfaction
12
negative
2
neutral
23
positive
Rating distribution
What people like
- Inviting atmosphere
- Cute decor
- Good music
What people don't like
- Limited seating
- Often crowded
- Warm interior
Often praised
- atmosphereThe atmosphere was rated a 4
- locationOn the way to/from Golden Gate Park, Ocean Beach, Presidio or Golden Gate Bridge or even Downtown.
- bathroomIndoor seating and bathroom available
- best placethis is the best place in town
- cute neon signsa couple of cute neon signs
- cute placeCute place with outdoor seating
- indoor seatingIndoor seating and bathroom available
- indoor seating areaThere was no one else there when I went mid-afternoon, so I could submit my order right away. This location has a cute, Instagrammable indoor seating area on the right side.
- inviting atmospherean inviting atmosphere!
- musicliked the music they were playing too
Frequently criticized
- seatingIt was a bit busy on a sunny day, so it took about 15-20 minutes to prepare, but it was worth the wait. There is limited seating both inside and outside the store, and unfortunately, no tables outside. It's worth checking out if you’re craving a fresh and filling smoothie bowl!
- Sundaysits a madhouse because of all the public market
- air-conditioningPlease give them some Air-conditioning it was a little warm inside
- crowdedI really liked the variety of ingredients in my bowl. I highly recommend ordering ahead because it’s always super crowded when I’ve been here.
- environmentenvironment filled with various nuts
- no seatingthe only thing I didn’t like here was that there was no seating
- placeDo yourself a favor and come eat here. This place is tiny and does not include any places to sit down, but there are places to sit and stand to eat right outside. My favorite thing to order is the bay blend.
- signageno signage or anything that stated that it was closed early
- small insidesI’d go back to test my hypothesis that if you ask for a dome lid, you get more toppings because they can pile it higher in the cup. This location has very small insides, though there are a couple of benches inside and one outside. I went around 1 pm on a Monday and it was very busy, though thankfully I didn’t have to wait in a line.
- trash canA towelette to-go would've been a great addition! The trash can is also hard to spot when you're chowing down outside (FYI, it's all the way in the back). Would definitely return.
If youre looking for a spot with a generally pleasant, inviting vibe and dont mind a potentially bustling scene, this place could be a good fit. Just be prepared for the possibility of limited seating, especially during peak times, which might disappoint if you're hoping for a quiet, spacious sit-down.
Value (6.6 out of 10)
mentioned by 21% of the guests
When it comes to value, this spot lands squarely in the middle, with a score of 6.6, indicating an average performance. Customers have a somewhat mixed bag of feelings, with satisfaction at 61.3%. Many appreciate the price quality ratio, noting no extra charges for customization, which gives a great bang for the buck and makes it feel truly worth it.
This positive sentiment is reflected in 19 positive opinions out of 31 total customer remarks. However, not everyone is thrilled. Some feel the price has increased, or that theyre getting "less than what you expect.
" There are also concerns about hidden "Convenience fee" charges, making some question if its truly worth the money. These points contribute to 9 negative opinions, suggesting there's room for improvement in consistency and transparency.
Value
31
Reviews
61%
Satisfaction
9
negative
3
neutral
19
positive
Rating distribution
What people like
- No extra charges
- Generous portions
- Good price quality
What people don't like
- Inconsistent portions
- Hidden convenience fees
- Not worth money
Often praised
- priceThere are so many different bases and toppings to choose from. I always opt for the build your own bowl option because I can customize and add as many things as I want for the same price. I 10/10 recommend!
- pricesI loved the variety of fun bases to choose from and the extensive list of delicious toppings. The prices are very reasonable considering the generous amount of food you receive.
- Price per personFor $13 you can add unlimited toppings
- bang for the buckThe Mango Tango was not too sweet. I’ve enjoyed the large assortment of granola, and the level of customization is appreciated and gives a good bang for the buck. Highly recommend, it could even be a filling and tasty meal!
- great dealGreat deal ($11 for the medium size).
- medium sizeGreat deal ($11 for the medium size).
- no extra chargeMy experience at this restaurant was fantastic, especially if you enjoy generous portions of toppings on your bowls. They offer hella toppings with no extra charge, which is a huge plus. It's a great place to go if you like customizing your meals with lots of options.
- no extra chargesno extra charges so you could literally get everything
- price quality ratiogood relation price quality
- worth itDefinitely worth it.
Frequently criticized
- pricethe stickler: the price
- Convenience feeEdit 11/20/23: there is a 6% "Convenience fee (tech and eco friendly support)". These are $16 bowls, please don't hide another $1 fee for ordering on the app! The order took over half an hour to prepare.
- less than what you expectIt’s very inconsistent product every time I go. Wouldn’t recommend this location unless you don’t mind getting less than what you expect.
- moneyNot worth the money
- money backThey didn't know how to turn off online orders or refund orders for taking too long. It was a complete mess, and I didn't get my money back or what I paid for.
- tipHowever, the execution was inconsistent; I ordered two bowls, and one was filled as expected, while the other was not. This inconsistency made the meal not worth the money or the tip. Due to this experience, I probably won’t come back.
- what I paid forThey didn't know how to turn off online orders or refund orders for taking too long. It was a complete mess, and I didn't get my money back or what I paid for.
If you're looking for a place where you can customize your meal without extra charges and get generous portions, this spot could be a good fit. However, be mindful of potential hidden fees or inconsistent portion sizes that might make you question the overall value.
How are the prices at Palmetto Superfoods?
You’re looking at roughly 15 per person – reported by 64 diners. That puts it in the $11–$20 category. For a Health Food Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the data, most guests (51 out of 64!) happily spend in that $11–$20 sweet spot, showing prices are pretty consistent around the average.
Here’s a quick look at what guests spend per person, based on the latest 64 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
We think the pricing feels quite fair for a Health Food Restaurant in San Francisco. It offers good value without breaking the bank, making it accessible for regular healthy meals.
Customer Reviews: what people think about Palmetto Superfoods
Visit Type
- Delivery
Service Type
- Takeout
6
Strange Service Ruins Good Food
My experience at this restaurant was a mix of great food and very strange service. The smoothies and açaà were awesome, earning a food score of 5. However, this was the second time I've had a peculiar experience with the same staff member.
My online order wasn't recognized upon arrival, leading to a confusing process where my order name was asked multiple times. When they finally made the order, there was a lack of communication and verification, especially regarding a paid modification. The staff member became defensive and rude when I tried to clarify the modification, yelling across the room with a rude tone and facial expression.
This behavior made us concerned about the order itself and ultimately led us to leave. The staff member's consistently bad attitude is concerning, and it's not my fault their system failed. While I was patient about them remaking the order, the strange behavior and treatment are unacceptable and will prevent me from returning to this location.
- smoothies and açaÃ10
- online order2
- staff member1
- communication2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Quiet
10
Heavenly Smoothie Bowls & Great Staff!
As a huge fan of smoothie bowls, I highly recommend this place. From the base itself to the wide choice of hyper quality homemade superfood toppings, nothing disappointed me. It was an energy bomb that made my mind and body feel like heaven :) Massive thanks to the lovely staff as well.
- base itself9
- wide choice10
- homemade superfood toppings10
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
8
Delicious Flavors, Small Space
I’d come back! My favorite parts of my bowl were probably the blackberry ube flavor, blue chia layer, and select toppings (fruit, flaxseed, chia, cacao nibs). The mango flavor tasted just like mango sorbet.
In fact, I started wondering how close it is to actually being sorbet. I’m sure there’s a lot of sugar in it, and I began to think about how healthy it actually is. I appreciated that when assembling your own bowl at the kiosk, you can select a box that says you have a nut allergy.
It’s nice that you can put so many toppings on! I’d go back to test my hypothesis that if you ask for a dome lid, you get more toppings because they can pile it higher in the cup. This location has very small insides, though there are a couple of benches inside and one outside.
I went around 1 pm on a Monday and it was very busy, though thankfully I didn’t have to wait in a line.
- blackberry ube flavor9
- blue chia layer9
- select toppings8
- small insides4
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
3
Long wait times, take care of your time
My experience at this restaurant was significantly impacted by the waiting time. It took 20 to 30 minutes to get an order, which felt excessive. I believe time is important to everyone, and I would like to remind the employees and friends to also take care of their time.
- waiting time2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
10
Best Acai Bowl Spot Ever!
I absolutely love you guys! This is the best Acai Bowl spot ever. All my friends always tell me the same thing when I put them on to this place.
The food is fantastic, and the atmosphere is great, with a perfect service rating. It's definitely a place I'd recommend.
- Acai Bowl10
- food10
- service10
What Palmetto Superfoods offers
Crowd
- Family-friendly
- Tourists
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Solo dining
- Lunch
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Healthy options
- Vegan options
- Coffee
- Organic dishes
- Vegetarian options
- Quick bite
Dining options
- Catering
- Breakfast
- Brunch
- Dessert
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What healthy and dietary-friendly options can you find at Palmetto Superfoods - Clement?
At Palmetto Superfoods – Clement, you can explore a diverse menu featuring healthy options, including delicious vegan and vegetarian choices. They also serve organic dishes and quality coffee, perfect for a quick and nutritious bite. You’ll easily find something to suit your dietary preferences.
What service and dining options are available at Palmetto Superfoods - Clement?
Palmetto Superfoods – Clement provides flexible service options to suit your needs. You can enjoy no-contact delivery, convenient takeout, or dine-in with comfortable seating. Outdoor seating is also available. They cater for breakfast, brunch, and lunch, and even offer catering services.
How does Palmetto Superfoods rate overall, and what are its key strengths and weaknesses?
Palmetto Superfoods has a good overall score of 7.2 and a customer satisfaction of 70.2%. Its strongest aspect is the Food (8.1), which is highly praised. Ambience (6.5) and Value (6.6) are considered average, while Service (5.1) is the main area for improvement.
What makes the food at Palmetto Superfoods so popular?
Customers consistently praise the food for its superb quality, super fresh ingredients, and generous portions. The açaà bowls, in particular, are frequently highlighted for their flavor, richness, and the wide variety of bases and toppings available for customization.
What are the common issues customers experience at Palmetto Superfoods?
The main concerns revolve around service, including slow waiting times, long lines, and occasional inconsistencies with online orders. Some customers also note limited seating and crowded conditions, especially during peak hours.