Highlights
- Great tea selection
oChef » Onzon – Las Vegas
Onzon - Las Vegas
Photo from Onzon
Onzon at a glance
Las Vegas Rancho Charleston
- 🍽️ Restaurant
$$
Price per Person $21–$30
mentioned by 101 of the guests
#51 out of 192 places to eat in Las Vegas
#14 Restaurant out of 31 in Las Vegas
Good
7.7 out of 10
Food
Service
Ambience
Value
423
Reviews
79%
Satisfaction
Often praised
- Flavorful cuisine
- Friendly staff
- Cozy atmosphere
Frequently criticized
- Small portions
- Rude service
- Hygiene concerns
The restaurant, a cozy and casual spot in Las Vegas’s vibrant Rancho Charleston neighborhood, is where you’ll find Onzon. This inviting restaurant is celebrated for its great tea selection, offering a delightful escape for you to unwind.
Whether you’re seeking a quick bite or a leisurely meal, you’ll appreciate the warm atmosphere and diverse menu options available to you.
Overview: Introducting Onzon
Onzon offers a generally pleasant dining experience, with many guests praising the delicious and flavorful dishes. The atmosphere is often described as clean and cozy, contributing to a comfortable visit.
However, some diners have noted inconsistencies in the service, with occasional reports of unhelpful interactions. There are also mixed feelings regarding the overall value, particularly concerning portion sizes.
Good
7.7
out of 10
423
Reviews
79%
Satisfaction
70
negative
19
neutral
334
positive
Onzon achieves a respectable overall score of 7.7, indicating a generally positive reception, with customer satisfaction at a solid 79%. This suggests most diners leave content.
The Food (8) stands out as a particular strength, frequently praised for its quality and variety. The Ambience (7.4) also contributes positively, often described as clean and inviting, while Service (7.3) is generally considered good.
However, the Value (6.4) presents a more average picture, suggesting some diners find the pricing or portion sizes less compelling. This assessment is drawn from a substantial 423 customer observations, with 334 positive remarks highlighting the restaurant’s strengths, contrasting with 70 negative comments that point to areas needing attention.
What people like
- Flavorful Thai cuisine
- Attentive, friendly staff
- Clean, cozy atmosphere
What people don't like
- Portion size concerns
- Inconsistent service encounters
- Hygiene issues
Onzon appears to be a solid choice if you prioritize well-prepared Thai dishes and a pleasant setting. The kitchen consistently delivers on taste, making it a worthwhile stop for a satisfying meal.
With a recommendation score of 8, it’s certainly worth considering, though be mindful of potential inconsistencies in service and the perceived value of portions. It might be best for those seeking good food over strict budget adherence.
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Verdict: Our expert take on Onzon
Food (8 out of 10)
mentioned by 99% of the guests
When it comes to the food, this spot really shines! With a solid score of 8, indicating good performance, and customer satisfaction at a strong 80.8%, its clear that many diners are leaving happy. Out of 271 customer remarks, a whopping 219 were positive, frequently praising the amazing flavor, authentic taste, fresh ingredients, and generous portions.
However, not every dish hits the mark, with 38 negative comments noted. Some found certain items like the Pad Thai to be too sweet or bland, while others mentioned overcooked dishes or disappointingly small portions. It seems theres a bit of inconsistency, but the overall sentiment leans heavily towards delicious dining.
Food
271
Reviews
80%
Satisfaction
38
negative
14
neutral
219
positive
Rating distribution
What people like
- Authentic, delicious food
- Fresh ingredients
- Generous portions
What people don't like
- Food can be bland
- Dishes overcooked
- Small portions
Often praised
- foodYesterday, I was looking for some Thai food on the way home and stopped by this lovely spot in a small corner I pass by all the time! The food was so good I came back today! The Chicken Panang, Thai tea, mango sticky rice, and basil chicken were all delicious.
- FoodFood:5
- Thai foodThey've since renovated the interior to create more ambiance and expanded their menu with even more delicious food. This place is tucked away behind a McDonald's and Walgreens, but it serves the best Thai food I've ever had, hands down. It's a true hidden gem, and I highly recommend it.
- fried riceAnd the fried rice is one of the best I’ve ever had.
- portionsthe portions given were quite large
- flavorsit was so different and so flavorful and literally so amazing
- food qualityMy favorite dishes were the crispy pork and the spicy Thai basil. The food quality was excellent, earning a perfect 5/5. The atmosphere was also fantastic, rated at 5/5, and the service was equally impressive with a 5/5 rating.
- green curryTheir green curry and panang curry is amazing !!
- menuThe atmosphere was very clean. The menu is extensive, offering main and traditional dishes, with vegetarian options and choices of protein like pork, chicken, seafood, and beef. I was especially eager for the curry, being an avid lover of all types.
- portion sizeshuge in portion sizes
Frequently criticized
- foodthe food was not authentic and if it was it’s terrible
- portionsPricing is very high for the portions
- Thai fried ricethe thai fried rice is extremely bland and was not spicy at all
- chickenThe chicken was bone dry and tasted heavily of soy sauce
- crab wontonsThe food quality is subpar. My crab wontons were burnt, and the center of my eggrolls were cold. My pad see ew was so overcooked it was a mushy mess.
- portion sizethe portion size for small
- 5x spicetheres nothing on the rice thats spicy
- Fry Tofu and Panang Curry with tofumy vegetarian meal of Fry Tofu and Panang Curry with tofu
- Green Currythe curry seemed like it would have been good, the oil just coated our mouths
- Massaman currythe curry had no potatoes as is the norm
If you're looking for flavorful, authentic Thai food with generous portions, this place is definitely worth a try. While a few dishes might miss the mark, the overwhelming positive feedback suggests a great dining experience awaits.
Service (7.3 out of 10)
mentioned by 67% of the guests
The service here generally shines, scoring a solid 7.3, which is good, and boasting a strong 75.6% customer satisfaction. Many of the 59 positive comments praise the friendly service, attentive server, and quick service, often highlighting the exquisite staff who make dining a delightful experience. It seems they really know how to make you feel welcome!
However, its not all perfect. With 18 negative remarks, some customers encountered rude customer service or found the service a bit on the slower side. There were also mentions of an unprofessional owner and minimal English from some staff, suggesting theres still a little room for improvement in consistency.
Service
78
Reviews
75%
Satisfaction
18
negative
1
neutral
59
positive
Rating distribution
What people like
- Friendly, attentive staff
- Service speed excellent
- Delightful customer experience
What people don't like
- Rude customer service
- Service can be slow
- Unprofessional staff actions
Often praised
- serviceThe food quality was excellent, earning a perfect 5/5. The atmosphere was also fantastic, rated at 5/5, and the service was equally impressive with a 5/5 rating. I enjoyed it for lunch and found the price per person to be between $20–30.
- staffI tried this place for the first time tonight with my girlfriend. My experience was excellent; the food was excellent and the staff very friendly. We had the Masaman curry, Drunken Noodles, and Pineapple Fried Rice.
- ServiceService:5
- serverThe server was very attentive, nice, and friendly.
- customer serviceWe were not expecting the portions to be that small, as pictures can be deceiving. However, the flavor and customer service were on point.
- peopleThe people here are so friendly and always have a welcoming smile
- ThanidaThanida even gave us some free Thai tea or Thai coffee
- deliveryThey offer in dining, delivery as well as online ordering.
- employeesThere employees are nice
- experienceAlthough I don't recall the specific dish names, I've included pictures that I believe will be very useful. This experience was amazing and has placed this restaurant at the top of our list for Thai food and dining out in general. They offer dine-in, delivery, and online ordering.
Frequently criticized
- servicethe person who answerd the phone was extremely rude and not helpful at all
- customer servicemet with someone who laughed instead of being respectfully sorry
- Google informationthey haven't updated their info on Google
- delivery ticketa drink in the delivery ticket and she didn’t want to give the order
- elder gentlemanthe elder gentleman laughed and said I am sorry
- hot teashe never brought my hot tea
- mistakedid not offer to fix their mistake
- orderi hadnt received my order
- ownerThe owner super rude there’s a drink in the delivery ticket
- promotionsshe won’t accept them and that sounds so bad
With generally good service and high customer satisfaction, this spot is usually a safe bet for a pleasant experience. While a few reports mention slow or rude interactions, the overwhelming sentiment points to friendly, attentive staff. If good hospitality is key for you, give it a go!
Ambience (7.4 out of 10)
mentioned by 42% of the guests
When it comes to the vibe, this place generally gets a big thumbs up! With a customer satisfaction of 83.3% and a good score of 7.4, its clear most diners are happy. Out of 48 comments, 40 were positive, highlighting the cleanliness, cozy atmosphere, and even calling it a hidden gem with great lighting.
Many appreciated the comfortable seating and overall pleasant feel. That said, there are a few things to note. The 5 negative remarks often centered on the small space or restaurant size, with some finding it smaller than anticipated.
One specific hygiene concern' about service was also mentioned, which is definitely something to be aware of.
Ambience
48
Reviews
83%
Satisfaction
5
negative
3
neutral
40
positive
Rating distribution
What people like
- Clean and cozy
- Hidden gem vibe
- Great lighting
What people don't like
- Limited space inside
- Hygiene concern
Often praised
- AtmosphereAtmosphere:4
- atmosphereThe food quality was excellent, earning a perfect 5/5. The atmosphere was also fantastic, rated at 5/5, and the service was equally impressive with a 5/5 rating. I enjoyed it for lunch and found the price per person to be between $20–30.
- cleansuper clean and cozy atmosphere
- cleanlinessEverything was very clean
- restaurantThe restaurant was cute and comforting with a clean look
- placeThe place is humble but I felt at peace and felt very comfortable
- Kid-friendlinessGreat atmosphere and a large selection of food options
- ambiancemake a little more ambiance
- comfortable seatingFrom the moment I walked in, the customer service was incredible. The restaurant itself was cute and comforting, with a clean look and comfortable seating. Our order included orange chicken with egg rolls.
- cozyvery cozy and clean
Frequently criticized
- hygieneHowever, there was one notable issue with the service: the waitress had dirt under her nails. This made me feel like she doesn’t wash her hands, which is a concern for hygiene.
- mariachi musicmariachi music was coming from the kitchen
- open lateThe curry 🍛 😋 is super fire 🔥. I wish it was open late.
- restaurant sizeso much smaller than I expected
- spaceNot large space in side
If you're seeking a clean, cozy spot with a generally pleasant vibe, this restaurant is a solid bet. Just be aware that the space can feel a bit small, and there was a minor hygiene note, but overall, it offers a comfortable dining experience.
Value (6.4 out of 10)
mentioned by 28% of the guests
Based on 26 opinions, with 16 positive remarks, many diners are pleasantly surprised by the value here! They rave about the `reasonable prices` and how `affordable` everything is, especially highlighting the fantastic `lunch special`. Plus, finding `plenty of parking` is always a win, adding to the overall feeling of getting a good deal.
However, the value experience isnt entirely consistent, as seen in the 9 negative comments. With an average 6.4 score and mixed 61.5% customer satisfaction, some guests feel the `portion sizes` dont quite justify the `pricing`. There are also mentions of specific items, like a `can of soda`, feeling a bit steep for the `price point`.
Value
26
Reviews
61%
Satisfaction
9
negative
1
neutral
16
positive
Rating distribution
What people like
- Reasonable prices
- Affordable lunch special
- Plenty of parking
What people don't like
- Small portion sizes
- High pricing
Often praised
- pricesThe menu is impressive, offering a wide selection that makes you feel like you're having home cooking. The prices are competitive, and the food is genuinely good eats. 😋
- priceMy experience at this restaurant was absolutely fabulous! It's located just a few blocks from Chinatown but offers incredible value, being half the price. The food was served hot, fresh, and was incredibly delicious, with huge portion sizes.
- Free parking lotParking options:Free parking lot
- Plenty of parkingParking space:Plenty of parking
- Price per personPrice per person:$10–20
- affordablevery much affordable comparatively to the other Thai places
- lunch specialThe lunch special is the bomb for value
- pricedVery reasonably priced.
- reasonable pricesfor reasonable prices
Frequently criticized
- priceinsulting when you compare the price
- budgetit was way over-budget for my SSA fixed income.
- can of sodaCan of soda $2.50?
- orderthe order is 30+ dlls how rude
- portion sizesthe portion sizes for the price are very small
- price pointPortions are quite small for the price point.
- pricingPricing is very high for the portions
- value for pricea cheaper Thai restaurant but not worth it for the food
If you're looking for `reasonable prices` and a good `lunch special`, this spot could be a great find, especially with its convenient `plenty of parking`. However, if `portion sizes` for the `price point` are a major concern, you might want to manage your expectations or stick to the specials.
How are the prices at Onzon?
On average, you’ll spend around $22 per person – based on 101 guests. That puts the restaurant in the $21–$30 category. For a Restaurant, that’s mid-range, maybe slightly above.
Interestingly, while the average sits at $22, a large majority of diners actually spend less, with prices often clustering in the $11–$20 range. This suggests a nice spread, offering both more budget-friendly options and some that push the average higher.
Here’s a quick look at what guests spend per person, based on the latest 101 reviews.
Comparing value for money: how this restaurant stacks up against similar spots in Las Vegas.
Overall, we think the pricing feels quite fair for a Restaurant in Las Vegas. It offers flexibility, allowing guests to choose options that fit their budget while still enjoying the experience.
Customer Reviews: what people think about Onzon
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
9
Fresh Flavors, Friendly Service!
My experience at this restaurant was truly satisfying. The flavors were fresh and the portions were generous, especially with the meat ingredients. The service was friendly, and although it's a little place, it's big in what counts.
I definitely recommend it!
- flavors9
- meat ingredients9
- service9
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
Noise Level
- Quiet
9
Cozy Thai Gem, Delicious Food!
My experience at this restaurant was wonderful. The place is small but incredibly cozy and clean. The staff member who took our order was amazing and friendly.
The food was delicious and fresh. As it was my first time trying Thai cuisine, I was not disappointed. My partner and I are already planning our next visit!
- cozy9
- clean9
- woman who took our order10
Visit Type
- Delivery
Service Type
- Delivery
1
Unacceptable Service and Wrong Order
My experience at this restaurant was extremely disappointing due to a significant error in my order and the subsequent poor customer service. I ordered a vegetarian meal of Fry Tofu and Panang Curry with tofu through Uber Eats, but instead, I received beef noodles and chicken pumpkin curry. When I contacted the restaurant about this mistake, an elder gentleman laughed and dismissed my concern, stating they were busy.
This behavior is completely unacceptable, especially when dealing with a dietary complaint. They offered no solution to rectify their mistake or showed any understanding of the situation's seriousness. While I did receive a refund from Uber Eats, I wanted to inform the restaurant of the mix-up.
However, their response was unprofessional and disrespectful. 👎
- vegetarian meal1
- Fry Tofu and Panang Curry with tofu1
- beef noodles1
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
10
Amazing Thai Food, Will Return!
Yesterday, I was looking for some Thai food on the way home and stopped by this lovely spot in a small corner I pass by all the time! The food was so good I came back today! The Chicken Panang, Thai tea, mango sticky rice, and basil chicken were all delicious.
The customer service was also great! See you guys again soon, thank you!
- Chicken Panang10
- Thai tea10
- mango sticky rice10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
9
Amazing Thai Food and Service!
My experience at this Thai restaurant was amazing. The fried rice was awesome with the beef I ordered. I also enjoyed the fried tofu, which was perfectly crispy on the outside and soft on the inside.
The accompanying sauce provided a great balance of flavors. The salad that came with the lunch special was delicious, especially with the unique vinegar dressing. Overall, I was really happy with the place; the food was amazing and the service was great.
- fried rice9
- beef9
- fried tofu9
What Onzon offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Solo dining
- Lunch
Amenities
- Restroom
Offerings
- Healthy options
- Vegan options
- Coffee
- Small plates
- Happy hour food
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Table service
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
Parking
- Usually plenty of parking
- Free street parking
- Free parking lot
Atmosphere
- Cozy
- Casual
FAQs
What dining options and atmosphere can you expect at Onzon Thai Cuisine?
At Onzon Thai Cuisine, you can enjoy a cozy and casual atmosphere perfect for any meal. They offer dining options for lunch, dinner, and dessert, complete with table service for a relaxed experience. It’s also a good place for kids.
Does Onzon Thai Cuisine cater to specific dietary needs or offer convenient services?
Absolutely! Onzon Thai Cuisine provides healthy, vegan, and vegetarian options, ensuring there’s something for everyone. You can also enjoy small plates, happy hour food, and convenient takeout, with reservations accepted for your planning.
What is the overall dining experience like at Onzon?
Onzon generally offers a good dining experience, reflected in its overall score of 7.7. Customers particularly appreciate the Food (8) and the pleasant Ambience (7.4), while Service (7.3) is also well-regarded. Value (6.4) is considered average.
Are there any common complaints about Onzon?
Some customers have expressed concerns regarding portion sizes relative to price, leading to mixed opinions on value. There have also been occasional reports of inconsistent service interactions and hygiene issues.
Is Onzon a good option for a casual meal?
Yes, many find Onzon suitable for a casual meal, praising its clean and cozy atmosphere. The menu offers a wide selection of flavorful Thai dishes, making it a comfortable spot for lunch or dinner.