Novo Brazil - San Diego

My experience at this restaurant was fantastic. It's a great place to catch the game with friends or to host an event. The food is great and the staff is very friendly and helpful. A big shout out to Jimmy, Caio, Rafa, and Andres for their excellent service!

For two years, I've been producing a monthly event at Novo Brazil Brewing, hosting over 100 people. They have been a sheer pleasure to work with. Their space is excellent, featuring a huge screen for presentations and a microphone for addressing the audience. We can comfortably accommodate our crowd for both standing and networking, as well as seated dining. Everyone comments on how much they love the space, the food, and the service. HUGE shouts out to the management: Caio and Jimmy, and the staff Josh, Andres, Sebastien, Maria, and everyone else whose name I forgot.

My experience at the restaurant was largely positive, centered around the delicious, European-portioned meals. I appreciated the availability of healthy options. The atmosphere was also rated highly. However, the playground could benefit from an expansion, as my 4-year-old nephew expressed a desire for a "big slide! " lol.

My experience at Novo was a mixed bag. While the beer was good, the food and service definitely need improvement. I was charged $25 on my card to start a tab, despite informing them I would be paying cash. This charge remained on my card even after I paid in cash and left a generous tip, which was very confusing. The service was also inconsistent, with different people taking my beer order, food order, and checking in. The service at Novo, including the Otay Ranch location, is consistently 'meh'. I ordered my burger medium, but it arrived well-done.

I visited Novo Brazil Brewing for the first time on Monday, December 8th around 7 PM with a friend, expecting a relaxed evening as they were advertised to close at 10 PM. Unfortunately, the experience quickly became disappointing. While the football game noise was not an issue, an employee placed a mop bucket filled with soapy water right next to our table while we were still eating, around 8: 45 PM. By 9: 15 PM, the smell of soap became overwhelming, and due to my asthma, we had to move the bucket ourselves. Later, at 9: 45 PM, another employee rushed us, taking my cup of water with kombucha and telling me to "hurry up" because they were closing in 15 minutes. This treatment was directed only at us, not other occupied tables, which felt rude and unnecessary. To compound the issue, the food wasn’t very good either. If the staff intended to close earlier, the posted hours should reflect that. This experience was enough to ensure I won't be returning.