Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
oChef » MIXT Salads – San Francisco
MIXT Salads - San Francisco
Photo from MIXT Salads
MIXT Salads at a glance
San Francisco Union Square
- 🥗 Salad Shop
€€
Price per Person 11 – 20 €
mentioned by 60 of the guests
#1813 out of 2403 places to eat in San Francisco
#3 Salad Shop out of 7 in San Francisco
Good
6.8 out of 10
Food
Service
Ambience
Value
311
Reviews
65.6%
Satisfaction
Often praised
- Fresh salads
- Friendly staff
- Good atmosphere
Frequently criticized
- Hygiene issues
- Hidden charges
- Missing items
The restaurant MIXT Salads is a popular salad shop located in the vibrant Union Square neighborhood of San Francisco. You can discover a fresh approach to fast-casual dining here, focusing on organic dishes that nourish and delight.
Whether you are looking for a quick, healthy lunch or a satisfying dinner, this spot offers a casual atmosphere perfect for any meal. It’s a go-to destination for those seeking quality ingredients and delicious, customizable salads in the heart of the city.
Overview: Introducting MIXT Salads
MIXT Salads generally offers a pleasant experience, particularly for those seeking fresh, customizable meals. Many appreciate the generous portion sizes and the overall atmosphere.
However, some visits are marred by concerns over hygiene and occasional issues with order accuracy, suggesting an inconsistent execution. While the staff is often described as friendly and efficient, there are instances where service falls short, and customers have noted unexpected charges.
The focus remains on providing a quick, healthy option, but these operational details can impact the overall impression.
Good
6.8
out of 10
311
Reviews
65.6%
Satisfaction
85
negative
22
neutral
204
positive
Looking at the numbers, MIXT Salads holds an overall score of 6.8, indicating a generally good performance, though not without room for improvement. Customer Satisfaction sits at 65.6%, placing it in the mixed category.
This suggests that while many customers leave content, a significant portion has reservations. The Food (7.3) is clearly a strong suit, frequently praised for its quality and variety.
The Ambience (6.9) also contributes positively to the experience. However, Service (5.6) and Value (5.5) hover in the average range, reflecting the mixed feedback.
These insights are drawn from 311 customer comments, with 204 positive observations and 85 negative ones.
What people like
- Fresh, generous salads
- Friendly, efficient staff
- Pleasant atmosphere
What people don't like
- Inconsistent hygiene standards
- Hidden employee surcharges
- Missing food items
With a Recommendation Score of 7.2, MIXT Salads is worth considering if you’re in the mood for a fresh, customizable meal. It shines when it comes to the quality of its ingredients and the variety of options available, making it a solid choice for a healthy lunch or dinner.
However, be mindful of potential inconsistencies in service and hygiene, and always double-check your order and bill for any unexpected items. If these aspects are addressed, MIXT Salads could easily elevate its standing from a good option to a consistently reliable one.
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Verdict: Our expert take on MIXT Salads
Food (7.3 out of 10)
mentioned by 97% of the guests
Diving into the food, its clear theres a lot to love! With a solid score of 7.3 and a customer satisfaction of 71.6%, many diners rave about the fresh greens, delicious dressing, and the incredible variety of options. Out of 204 comments, 146 specifically praised the customizable and tasty meals, making it a hit for many.
However, not every bite is perfect. Some of the 44 negative comments noted issues like missing ingredients, wilted greens, or even the wrong dressing. A few unfortunate experiences even mentioned food poisoning, suggesting some inconsistencies in food freshness that could use attention.
Food
204
Reviews
71%
Satisfaction
44
negative
14
neutral
146
positive
Rating distribution
What people like
- Fresh ingredients
- Customizable options
- Generous portions
What people don't like
- Missing ingredients
- Questionable freshness
- Food safety incidents
Often praised
- foodfood, service, and atmosphere all received a perfect score
- saladsMuy buenas ensaladas, deliciosas y con muchas opciones.
- saladI got amazing salad! It was really refreshing and tasty.
- FoodFood:5
- bowlsMy experience at this restaurant was fantastic! I enjoyed the awesome fresh, made-to-order bowls. The carrot ginger drink was a great accompaniment to my meal.
- fresh foodwar frisch und lecker
- mealThe carrot ginger drink was a great accompaniment to my meal. While the price point is around ~$25 with the crispy cauliflower add-on, which isn't fast food pricing, I totally enjoyed it.
- optionsthe options were great for building your own bowl/salad
- portionthe portion was generous
- portion sizeit was a very large portion size
Frequently criticized
- ingredientsMy experience at the restaurant was disappointing. I had to double check my order because a lot of ingredients were missing in my bowl. When I mentioned this to the cashier, they were extremely unhelpful.
- saladsalad over 20 bucks it’s very disappointing
- caloriesno ingredients or calories are listed
- food freshnessI had a hard time understanding the staff at all. The food doesn’t really seem fresh; rather, it seemed to be sitting out in tin containers, Chipotle-style. I probably won’t come back, but it was decent for a “fresh” option.
- Caesar saladCaesar salad had croutons from the 19th
- Mandarin SaladMy experience ordering the Mandarin Salad with crispy chicken through UberEats was disappointing. When the salad arrived, the crispy chicken was missing, which was a significant issue with the food quality.
- PARK sandwichPARK sandwich with steak, came with no avocado
- avocadoThe avocado was cut and left in the fridge, which made it black and not fresh anymore.
- beetnik with crispy chickenridiculously bad, for a salad over 20 bucks it’s very disappointing
- chickenscavenger hunt for the chicken buried below all that rice
If you're looking for a highly customizable and fresh salad experience, this place is generally a great bet. While there are occasional hiccups with consistency and missing items, the overall sentiment points to delicious and satisfying meals. Just double-check your order for accuracy!
Service (5.6 out of 10)
mentioned by 52% of the guests
When it comes to service, this spot offers a bit of a mixed bag, with a score of 5.6, placing it in the average range. Many customers appreciate the friendly and efficient staff, especially when using the online order system for a quick visit. Based on 28 positive remarks out of 58 total customer comments, patrons often highlight the courteous staff and great customer service, making for pleasant interactions.
However, the customer satisfaction sits at 48.3%, indicating a mixed experience for many. There are 26 negative remarks pointing to issues like unfriendly staff, poor customer service, and even missing items. Some experiences mention a shocking attitude from employees and careless preparation, suggesting inconsistencies in service quality.
Service
58
Reviews
48%
Satisfaction
26
negative
4
neutral
28
positive
Rating distribution
What people like
- Friendly, efficient staff
- Quick online order
- Great customer service
What people don't like
- Unfriendly staff
- Poor customer service
- Missing items
Often praised
- serviceservice, and atmosphere all received a perfect score
- staffThe staff is always friendly and efficient.
- ServiceThe serving was large and reasonably priced, and the food felt very fresh. Service was good, and the location is fantastic, with a nice view. Two tips to share: 1) Instead of building your own salad, customize one of the salads on the menu.
- employeesAlways get the Orchard and always order online as the line can be nearly out the door at lunch time. Always efficient, you get what you pay for and very friendly employees!
- LauraLaura makes incredible yummy salads!
- courteous staffThe combination of peachy, which seemed odd at first, truly came together. I enjoyed fresh food, encountered courteous staff, and had a great meal overall.
- customer servicetheir customer service is amazing
- efficientAlways get the Orchard and always order online as the line can be nearly out the door at lunch time. Always efficient, you get what you pay for and very friendly employees!
- friendly and efficientThe staff is always friendly and efficient.
- friendly and very helpfulhe was friendly and very helpful
Frequently criticized
- staffThe salad was big, but the sandwich was small, though it was yummy. I had a hard time understanding the staff at all. The food doesn’t really seem fresh; rather, it seemed to be sitting out in tin containers, Chipotle-style.
- staff memberI got the meal and was about to pay when I noticed an “employee surcharge” added to the bill. When I asked about it, the staff member said, “I don’t really know. It’s just a thing that’s always on there.
- avoid this storeIf you’re someone with allergies don’t risk your health at this store!
- carelesslythrew the ingredients together so carelessly
- cashierthe cashier was extremely unhelpful
- check your saladcheck your salad before you leave the store
- closing timestarted closing up ---putting up chairs and putting away ingredients --- 30 minutes before the stated closing time
- cold and unfriendly greetinggreeted by Yasmin (or Jasmin?) who was cold and unfriendly
- customer serviceAwful customer service!
- extremely disrespectfulshe was extremely disrespectful and said " I don't care you can't do that"
If you're looking for a quick, efficient pickup, especially with an online order, you might find the service perfectly fine. However, be prepared for a potentially inconsistent experience, as some customers have encountered less-than-friendly staff and issues with order accuracy.
Ambience (6.9 out of 10)
mentioned by 32% of the guests
Overall, the ambience here is quite pleasant, earning a score of 6.9, which is pretty good! With 71.4% customer satisfaction and 20 positive remarks, many love the clean and fresh atmosphere and the comfortable space. The location near Moscone Center is a big plus, and the chill music often creates a welcoming experience.
Still, there are a few snags. Among the 8 negative opinions, some found the noise level a bit much, and table cleanliness or dirty counters were occasionally an issue. A common complaint is also the lack of outlets, which can be a dealbreaker if you're planning to work.
Ambience
28
Reviews
71%
Satisfaction
8
negative
0
neutral
20
positive
Rating distribution
What people like
- Clean and fresh
- Great location
- Comfortable space
What people don't like
- Cleanliness issues
- Noisy environment
- No power outlets
Often praised
- atmosphereatmosphere all received a perfect score
- locationThe serving was large and reasonably priced, and the food felt very fresh. Service was good, and the location is fantastic, with a nice view. Two tips to share: 1) Instead of building your own salad, customize one of the salads on the menu.
- AtmosphereAtmosphere:5
- Moscone Centervery close to Moscone center
- clean and freshit all looks very clean and fresh
- experienceIt was a good experience.
- hygienicmuy higiénico
- musicI usually love Sweetgreen in New York, but this place is so much better and offers so much more choice. The atmosphere was great, with chill upbeat music and a pretty large space that was comfortable for working. However, it's worth noting that there were no outlets available.
- open until 8pmLove that it's open until 8pm.
- placeI love this place.
Frequently criticized
- atmosphereThis place is always freezing.
- cup cleanlinessThe cup and table were not clean.
- dirty counterAs if that wasn't bad enough, the hygiene was extremely poor. The counter was very dirty, with everything lying on it. The very unfriendly staff prepared the bowls with one glove, which they used for everything without changing it.
- hygieneI couldn't even cancel the order! As if that wasn't bad enough, the hygiene was extremely poor. The counter was very dirty, with everything lying on it.
- noiseLots of people inside so pretty noisy
- outletsbut no outlets
- placethe place felt a bit dirty
- table cleanlinessThe cup and table were not clean.
If youre looking for a spot with a generally good vibe, especially for its convenient location and clean feel, this place is worth checking out. Just be prepared for potential noise and dont count on finding an outlet for your devices.
Value (5.5 out of 10)
mentioned by 25% of the guests
When it comes to value, opinions are a bit of a mixed bag, with a score of 5.5 (average) and customer satisfaction at 47.6% (mixed). However, many customers, based on 10 positive remarks out of 21 total, appreciate the price and portion sizes, often finding them a good deal. The ability to customize salads for better value also gets a nod.
On the flip side, 7 negative comments highlight concerns about the overall price, with some finding it steep or pricey. A recurring issue is the employee surcharge added to the bill, which has led to confusion and frustration, with some feeling they've double-tipped.
Value
21
Reviews
47%
Satisfaction
7
negative
4
neutral
10
positive
Rating distribution
What people like
- Generous portion sizes
- Fair pricing
- Customization saves money
What people don't like
- Confusing employee surcharge
- Steep prices
- Perceived poor value
Often praised
- priceThe salads are made to order right in front of you, and the ingredient selection is impressive, with many locally sourced options (they claim 102!). The Beetnik salad and crispy cauliflower were amazing and filling, definitely worth the price. This is a hidden gem, and I will definitely return to try other selections.
- customizationTwo tips to share: 1) Instead of building your own salad, customize one of the salads on the menu. For exactly the same selection, customization turns out slightly cheaper. 2) For those who count calories, use the website to make your selection and count the calories first.
- dealtechnically making this a good deal
- good priceQuality food at a good price
- portion sizesGreat portion sizes for the prices
- pricesVery reasonable prices
- valueAlways get the Orchard and always order online as the line can be nearly out the door at lunch time. Always efficient, you get what you pay for and very friendly employees!
Frequently criticized
- priceit totalled to over $17, which in my opinion is pretty pricey
- $50 for trashWe put the food on a trash can. $50 for trash. What a cheek!
- billadded to bill
- employee surchargenoticed “employee surcharge” added to bill
- tipI left a tip on the bill and walked away. Later, I learned from others that this “employee surcharge” is actually a tip the employee adds to the customer bill. Uninformed customers like myself then go on to add yet another tip on top of that.
For value, its a mixed bag. You might find good portion sizes and deals if youre savvy, but be aware of potentially pricey items and the confusing employee surcharge on your bill. Go in with an informed approach to get the most out of your visit.
How are the prices at MIXT Salads?
You’re looking at roughly 18 per person – reported by 60 diners. That puts it in the 11 – 20 € category. For a Salad Shop, it’s comfortably mid-range: not a steal, but not bank-breaking either.
It looks like most diners spend right around this mark, with a good chunk also opting for slightly higher-priced options, showing a nice mix of choices.
Here’s a quick look at what guests spend per person, based on the latest 60 reviews.
How this Salad Shop’s value stacks up against similar spots in San Francisco.
Overall, for a Salad Shop in San Francisco, we think the pricing feels quite fair. It offers a solid mid-range option without breaking the bank, which is always a win!
Customer Reviews: what people think about MIXT Salads
Service Intent
- Solo Dining
Group Size
- Solo
Visit Type
- Dine-in
2
Disappointing Salad for the Price
My experience at the Mixt location was quite disappointing, especially considering I was often the only customer. The beetnik with crispy chicken salad, priced at over $20, was ridiculously bad. For such a high price, the quality was very disappointing.
- beetnik with crispy chicken2
- salad2
- price2
Price per Person
- 21 - 30 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
7
Generous Portions, Average Salad
My experience at the restaurant involved a salad that was generously sized but nothing special. The chicken, however, was good and a really good amount. Unfortunately, it was mostly served over lettuce leaves with a few other additions like chopped orange slices.
While I didn't dine in, the restaurant appeared clean and suitable for eating in.
- salad5
- chicken8
- lettuce leaves4
Service Intent
- Food Exploration
Visit Type
- Dine-in
2
Croutons from the 19th!
My experience at the restaurant was marked by a rather concerning issue with the food quality. Specifically, the Caesar salad had croutons that were so stale, I was genuinely worried about my teeth. 😅
- Caesar salad2
- croutons1
Service Intent
- Food Exploration
Visit Type
- Takeout
9
Great Food, Customizable Bowls, Good Spot!
My experience at this restaurant was fantastic! I absolutely love the food here, and they truly offer something for everybody. I really think you can’t go wrong.
I could customize my bowl here for days and never got bored. The location is cute and it's a good spot for pick up! The service was A-Okay / great, so thank you!
- food10
- something for everybody10
- customize my bowl10
Service Intent
- Delivery
Visit Type
- Delivery
Meal Type
- Dinner
1
Worm in Salad - Avoid!
My experience was extremely negative. I ordered through UberEats and found a worm in my salad. I strongly advise against going here.
- worm in salad1
What MIXT Salads offers
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
Popular for
- Solo dining
Amenities
- Gender-neutral restroom
- Restroom
Offerings
- Salad bar
- Organic dishes
Dining options
- Seating
- Counter service
- Dessert
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Dine-in
- Delivery
Atmosphere
- Casual
FAQs
Is MIXT Salads in San Francisco accessible for all guests?
Yes, MIXT Salads ensures a welcoming experience for everyone. You will find a wheelchair accessible entrance and a wheelchair accessible restroom available for your convenience at their Union Square location.
What dining and service options are available at MIXT Salads?
MIXT Salads offers a variety of convenient service options, including no-contact delivery, delivery, takeout, and dine-in. You can enjoy your meal with seating or counter service, and they even have a kids’ menu and dessert options.
What is the overall standing of MIXT Salads among customers?
MIXT Salads achieves an overall score of 6.8, with Customer Satisfaction at 65.6%. The Food (7.3) is a consistent highlight, and the Ambience (6.9) is generally pleasant. However, Service (5.6) and Value (5.5) are perceived as more average.
Are the salads at MIXT Salads considered fresh and satisfying?
Many customers appreciate the fresh food and find the salads delicious with generous portion sizes. However, some experiences mention missing ingredients or concerns about food freshness.
What are common concerns regarding service and value at MIXT Salads?
While staff are often described as friendly and efficient, some customers have encountered unhelpful service or noted issues with hygiene. Additionally, concerns about hidden “employee surcharges” have impacted perceptions of value.