Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Kyoto – Orlando
Kyoto - Orlando
Photo from Kyoto
Kyoto at a glance
Orlando Colonial Town Center
- 🍣 Japanese Restaurant
$$
Price per Person $21–$30
mentioned by 88 of the guests
#123 out of 163 places to eat in Orlando
#9 Japanese Restaurant out of 9 in Orlando
Average
5.8 out of 10
Food
Service
Ambience
Value
464
Reviews
51.5%
Satisfaction
Often praised
- Clean environment
- Friendly staff
- Good portions
Frequently criticized
- Food inconsistency
- Slow service
- Overpriced items
The restaurant Kyoto is a Japanese Restaurant located in Orlando’s vibrant Colonial Town Center neighborhood. You’ll find a casual and trendy atmosphere perfect for a quick bite or a relaxed dinner.
Whether you’re looking for healthy options, happy hour drinks, or small plates, this spot has you covered. It’s a great place to experience authentic Japanese flavors in a welcoming setting.
Overview: Introducting Kyoto
Kyoto often provides a pleasant dining experience, frequently noted for its clean premises and friendly staff. Many appreciate the generous portions and find the pricing generally fair, contributing to a positive initial impression.
However, some guests at Kyoto have encountered slow service and concerns regarding food quality. There are also occasional remarks about an inconsistent atmosphere, suggesting that the overall experience can vary.
Average
5.8
out of 10
464
Reviews
51.5%
Satisfaction
184
negative
41
neutral
239
positive
Kyoto registers an overall Restaurant Score of 5.8, placing it squarely in the average category. This is reflected in a Customer Satisfaction rate of 51.5%, indicating a mixed reception among diners.
These insights are drawn from a substantial 464 customer opinions, with 239 positive and 184 negative remarks shaping the feedback. Delving into specifics, Ambience stands out as a strong point with a 7.3 score, suggesting a generally pleasant setting.
However, the core experience of Food (5.7) and Service (5.8) both hover around average. Value (4.9) trails behind, indicating that while portions might be good, the overall pricing can be a point of contention for some patrons.
What people like
- Clean environment
- Friendly staff
- Good portions
What people don't like
- Inconsistent food quality
- Slow service
- Overpriced items
With a Recommendation Score of 5.9, Kyoto presents a mixed bag. While it offers a clean setting and friendly interactions, the overall dining experience can be inconsistent.
It’s a place that might satisfy for a casual meal, but don’t expect every aspect to shine. If you prioritize a pleasant atmosphere and good service over culinary perfection, Kyoto could be worth a try.
However, be prepared for potential variations in food quality and value. It’s best approached with moderate expectations, especially concerning the menu’s pricing.
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Verdict: Our expert take on Kyoto
Food (5.7 out of 10)
mentioned by 95% of the guests
When it comes to the food, its a bit of a mixed bag, with an overall score of 5.7, placing it squarely in the average category. Many customers rave about the delicious and fresh sushi, great food, and generous portions, especially for bento boxes. Out of 267 total opinions, there are 129 positive remarks, highlighting items like sushi, great food, fresh food, and large portions.
However, customer satisfaction sits at a mixed 48.3%, indicating theres room for improvement. Some diners found the food quality inconsistent, with complaints about metallic tasting sushi, oily dishes, and flavorless ramen. With 107 negative comments, issues like food quality and inconsistent preparation pop up, suggesting that while some dishes shine, others might disappoint.
Food
267
Reviews
48%
Satisfaction
107
negative
31
neutral
129
positive
Rating distribution
What people like
- Fresh sushi
- Generous portions
- Delicious bento boxes
What people don't like
- Inconsistent quality
- Oily/greasy food
- Lack of flavor
Often praised
- foodI ordered two chicken teriyaki bento boxes for my kids and a steak salad. The portions were great for the price, and the food was good. My boys enjoyed everything, and they even took home leftovers.
- sushiThe people were all kind, fast, and efficient. If you are in the area and love sushi, I without a doubt recommend giving this location a try. The food was fresh and delicious!
- delicious foodgreat place to eat delicious food
- portionsThe portions were great foe the price
- sushi rollsorder 5 sushi rolls or more for my family
- amount of foodThe amount of food you get definitely justifies the price
- food qualityfood quality is usually pretty good
- fresh foodthe food is always fresh
- great foodWe ate dinner here last night and had sushi again for lunch. It was a great experience with great food at a reasonable price.
- lunchwanted healthy delicious fast lunch
Frequently criticized
- foodThe hibachi steak was like rubber, and the vegetables were still raw. I will never return; I already feel sick from what I did eat.
- riceMy experience at this restaurant was quite disappointing. The hibachi was completely drenched in sauce, and the rice was literally dark brown. The noodles were hard and chewy, and the chicken had a weird texture.
- chickenthe chicken shrimp and filet sucked
- shrimpHowever, I won't be returning to this location anymore. I'm pretty sure I received a vegetable plate that literally had only 5 shrimp and roughly 8 pieces of dark meat chicken. To make matters worse, I had over 5oz of undercooked broccoli, zucchini, onions, and carrots.
- food qualityThank you for the always friendly and courteous service. However, I would like to mention that the food quality was not the best. The shrimp was dirty on the inside, and the fries were stale.
- fried ricecharged extra for the fried rice that wasn’t provided
- ramenThe ramen was $17 for beef, and it was flavorless and extremely overcooked.
- sushithe ramen and sushi were very sub-par
- vegetablesHowever, I recently ordered 2 hibachi meals, which are not cheap, and they were the worst I have ever seen. Both meals had a pile of onions and no other vegetables. The noodle portion was half of what I have gotten every other time in the past.
- hibachiThe hibachi was completely drenched in sauce
If youre craving fresh sushi or a hearty bento box, this spot might hit the mark, but be prepared for a potentially inconsistent experience. Its worth a try if you manage your expectations, especially given the average score and mixed customer satisfaction.
Service (5.8 out of 10)
mentioned by 65% of the guests
Looking at the service, it seems like a bit of a mixed bag, though leaning positive with 58 positive remarks out of 110 total. Many customers rave about the friendly staff, attentive employees, and quick service speed, often leading to a great experience. The overall score for service is 5.8, suggesting it's generally average.
However, not everyone has had a smooth ride. There are 49 negative comments highlighting issues like long waiting times, slow service, and sometimes missing sauces or incorrect orders. Some also noted challenges with customer service and staff being unwilling to help, contributing to a mixed customer satisfaction of 52.7%.
Service
110
Reviews
52%
Satisfaction
49
negative
3
neutral
58
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick service speed
- Great customer service
What people don't like
- Slow service
- Long waiting times
- Missing order items
Often praised
- serviceThe people that work there are extremely friendly and helpful.
- staffThe Sushi is always fresh and displayed beautifully, no matter the roll you order. The restaurant is always extremely clean, and the staff is always making sure you get taken care of, even if you have odd requests. It's a 10/10 experience!
- ServiceService:5
- customer servicecustomer service is always on point
- employeesThe employees were nice though
- friendly staffmet with a friendly staff, that was eager to help
- peopleThe people that work there are extremely friendly and helpful.
- workersworkers were very kind and attentive
- Service:Dine inIt came out pretty quickly
- attentivethey are very attentive
Frequently criticized
- customer serviceWhen I inquired about the reason, I was told they "would have to actually make it, " which made no sense as either roll would be made from scratch. This unnecessary upcharge and the manager's complete unwillingness to accommodate my request, coupled with unreasonable policies and a lack of customer service, have ensured I won't be returning.
- serviceMy experience at this restaurant was disappointing. The service was slow, with drinks taking over 20 minutes to arrive. The salmon was tasteless and completely unseasoned.
- waiting timethe food took over an hour to come out
- managereven asking manager, the excuse was the systems and managers are different
- staffstaff offered salt on a plate instead of remaking it
- DominicDominic didn’t even type it on the computer
- cashierThe cashier said that prices had changed
- checking the bagshe didn’t even bother checking the bag
- cookthe cook decided to wait on a large order
- customize any orderyou can not customize any order
If youre looking for generally friendly and quick service, youll likely be pleased. However, be prepared for the possibility of longer waits or minor order mix-ups, especially during busy times.
Ambience (7.3 out of 10)
mentioned by 34% of the guests
When it comes to the vibe, this spot generally hits the mark! With a solid score of 7.3 and customer satisfaction at a good 79.2%, it seems most folks enjoy their surroundings. Many of the 38 positive comments highlight a friendly atmosphere, a very clean environment, and a convenient location, making for a pleasant experience overall.
However, not everyone is completely charmed, as indicated by 9 negative remarks. Some found the atmosphere to be bad or loud chatty noise from staff distracting. There were also concerns about bathroom doors not closing and even a mention of roaches, which definitely puts a damper on the mood.
Ambience
48
Reviews
79%
Satisfaction
9
negative
1
neutral
38
positive
Rating distribution
What people like
- Very clean place
- Friendly atmosphere
- Convenient location
What people don't like
- Bad atmosphere
- Loud noise
- Roaches seen
Often praised
- atmospherethe atmosphere were excellent
- cleanThe restaurant is always extremely clean
- parking spacePlenty of parking
- placeThe food was subpar for the price. The young lady behind the counter was delightful and the place was clean. However, the food was not good.
- restaurantI'll definitely go back. The service was quick and friendly, and the restaurant was verrrry clean.
- AtmosphereAtmosphere:4
- CleanlinessClean and bright
- bathroomthe bathroom clean
- clean kitchenI observed the kitchen staff cleaning the entire kitchen while no one was cooking, which I assume led to the extended wait. While I appreciate a clean kitchen, I would have preferred to have received my food. This will be my last visit, regardless of how good the food is.
- clean placeclean place and awesome customer service.
Frequently criticized
- atmospherethe location had a very bad atmosphere and looked cheap and dirty and smelled
- ambiencethe ambience not so much
- ambience musicThe sushi was okay, but the ambience was not so much. There was no ambience music, and if there were, the loud, chatty noise from the four employees congregated by the cashier drowned it out. They were there the entire time we were there.
- bathroom doorsthe bathroom doors dont even close
- loud chatty noiseloud chatty noise from the 4 employees
- noise and laughterThey were there the entire time we were there. The noise and laughter didn’t let us hear our conversation. I felt like we were listening to a high school during a busy lunch.
- restaurantthe restaurant stunk
- roachesSaw two roaches within 5 mins of ordering
If you're looking for a generally clean place with a good vibe and convenient location, this restaurant is likely a solid choice. Just be aware that some experiences have been marred by noise or cleanliness issues, so it might be a bit of a gamble on a busy night.
Value (4.9 out of 10)
mentioned by 36% of the guests
When it comes to value, some diners found bright spots, especially around happy hour and for cost effective lunch options. Many appreciated the reasonable prices and felt the portions were well worth what they paid. Based on 14 positive remarks out of 39 total, there's a definite sense of finding a good deal if you know when and what to order.
However, the overall sentiment is a bit of a mixed bag, with customer satisfaction at a rather low 35.9%, despite an average score of 4.9. A significant number of guests, 19 out of 39 total, felt things were overpriced or simply too expensive for the quality or portion size. Unexpected upcharges and un-updated menu prices often left a sour taste, indicating value can be a real sticking point.
Value
39
Reviews
35%
Satisfaction
19
negative
6
neutral
14
positive
Rating distribution
What people like
- Happy hour deals
- Portions justify price
- Cost-effective lunch
What people don't like
- Overpriced for quality
- Unexpected upcharges
- Inaccurate menu prices
Often praised
- priceThe amount of food you get definitely justifies the price
- pricesMy experience at this restaurant has been consistently positive over numerous visits. The food always arrives in good portions and at good prices. 😄
- reasonable pricesMy experience at this restaurant was fantastic! I enjoyed the delicious food, the pleasant atmosphere, and the reasonable prices. The portions were reasonable as well.
- cost effective lunchdelicious and cost effective lunch
- decent pricesdecent prices too for the great food
- happy hourjust before happy hour ended and was able to get the shrimp tempura and the spicy tuna rolls for like $5 each
- reasonable pricefor a reasonable price as well
Frequently criticized
- priceAs a self-proclaimed sushi fanatic, my experience at this restaurant was disappointing. The quality of the sushi was not the best, and I found it to be way over priced. It was equivalent to public sushi, which is just okay.
- $22It’s crazy bc $22
- Price per personpaid $10 for a smoked salmon roll the size of a normal hand roll
- everything elseEverything else is overpriced.
- expensiveSushi was expensive (nearly $100 after time for two)
- food is expensiveFood is expensive
- hibachi mealshibachi meals (which are not cheap)
- mealmy meal for one = $50
- menuHowever, the order rang up for over $18, which did not make sense. The cashier explained that prices had changed but the menu had not been updated. While I understand that rising prices are a norm these days, the appropriate action would have been to honor the price displayed on the menu.
- miso soupon the more expensive side of standard for a small portion
If youre looking for a deal, aim for happy hour or lunch specials where the value shines. Otherwise, be prepared for potentially higher prices that many customers found didnt quite match the quality or portion size. It's a place where careful ordering can make all the difference.
How are the prices at Kyoto?
You’re looking at roughly $25 per person – reported by 88 diners. That puts it in the $21–$30 category. For a Japanese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at what people actually spend, most diners are comfortably in the $11–$20 and $21–$30 brackets. While there are a few folks who splurge a bit more, the pricing really clusters around that sweet spot, making it quite consistent for a mid-range Japanese spot.
Here’s a quick look at what guests spend per person, based on the latest 88 reviews.
See how this restaurant’s value stacks up against similar spots in Orlando.
We think the pricing feels pretty fair for a Japanese restaurant. It hits that sweet spot where you’re getting good value without breaking the bank, especially with most diners finding it quite affordable.
Customer Reviews: what people think about Kyoto
Visit Type
- Casual Outing
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
2
Disappointing Experience at Colonial Dr. Kyoto
I had a very disappointing experience at this restaurant. The service was extremely poor, and the staff seemed unwilling to help. The food took over an hour to come out.
When it finally arrived, it looked like it had been prepared carelessly. I’ve been to other Kyoto locations and was well treated, but I will never return to this one on Colonial Dr.
- service1
- staff1
- waiting time2
Price per Person
- $11–$20
Visit Type
- Romantic Date
Group Type
- Couple
Group Size
- Couple
Service Type
- Dine-in
Meal Type
- Dinner
8
Fun Date Night with Great Food & Atmosphere
My experience at this restaurant was always fun. It's a great place for a fun date night idea. The food was great, and the atmosphere was also fantastic, rated 5/5.
The service was friendly and also rated 5/5. However, it can become a little pricey depending on your selections, with a price per person range of $10–20.
- food10
- atmosphere10
- service10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Moderate
6
Wish for Chicken Tempura Option
My experience at the restaurant was good, but I wish they offered a chicken tempura and noodles option. I don't always want rice.
- chicken tempura and noodles5
- rice5
Price per Person
- $41–$50
Visit Type
- Delivery
Group Type
- Couple
Group Size
- Couple
Service Type
- Takeout
Meal Type
- Dinner
Wait Time
- Moderate (16–30 min.)
2
Sick after Togo order
I ordered Togo and when I arrived, I asked the host about how long the food had been sitting out, as multiple orders were lined up in a non-heated area. She stated it had just finished but wasn't hot, which is not ideal for Togo food. Although I didn't complain at the time, I did question her multiple times about the food's sitting time without warming.
We were missing most of the requested sauces, and one soup had spilled in the bag. We ate it but subsequently GOT SICK! I do not recommend Togo from this establishment.
The steak was well-done when I requested medium-rare and medium for both steaks. Since I'm not from the area, I didn't know better. They did offer another meal, but I declined.
We are both still not feeling well.
- offered another meal6
- food temperature2
- missing sauces2
- spilled soup2
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
8
Perfect Stir-Fried Noodles & Great Tuna Roll
My experience at this restaurant was largely positive, particularly with the food. I absolutely loved my stir-fried tofu noodles! They were cooked to perfect and that is rare.
The spicy tuna roll was also great. However, the seaweed salad was served on a bed of lettuce, which was odd, and it cost $7. 00, which is more than usual.
- stir fried tofu noodles10
- spicy tuna roll8
- seaweed salad3
What Kyoto offers
Crowd
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Healthy options
- Happy hour drinks
- Quick bite
- Wine
- Beer
- Small plates
- Happy hour food
- Vegetarian options
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Dine-in
- Delivery
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
- Trendy
FAQs
What kind of dining experience does Kyoto offer in Orlando?
At Kyoto, you can enjoy a casual and trendy Japanese dining experience in Orlando’s Colonial Town Center. You’ll find options for lunch, dinner, and dessert with comfortable seating. They offer a variety of small plates, healthy options, and a selection of wine and beer, perfect for a quick bite or a leisurely meal.
Are there convenient service options and accessibility features at Kyoto?
Yes, Kyoto provides various service options including dine-in, takeout, delivery, and no-contact delivery for your convenience. You’ll also find excellent accessibility with wheelchair accessible entrance, parking lot, seating, and restrooms. Plus, there’s usually plenty of free street parking and a free parking lot available.
What is the overall customer sentiment for Kyoto?
Kyoto holds an overall Restaurant Score of 5.8 and a Customer Satisfaction of 51.5%, indicating a mixed experience. While Ambience scores well (7.3), Food (5.7), Service (5.8), and Value (4.9) are generally average or below.
Is Kyoto a clean restaurant?
Yes, many customers positively mention Kyoto’s cleanliness, describing the restaurant as “extremely clean” and “clean and bright,” with positive remarks even about the bathroom.
What are common complaints about the food at Kyoto?
Customers sometimes report issues with food quality, including dishes being “like rubber,” “drenched in sauce,” “undercooked,” or “flavorless.” Some also found the sushi “sub-par.”