Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Jersey Mike’s Subs – Orlando
Jersey Mike's Subs - Orlando
Photo from Jersey Mike’s Subs
Jersey Mike's Subs at a glance
Orlando Kirkman South
- 🥪 Sandwich Shop
$$
Price per Person $11–$20
mentioned by 53 of the guests
#64 out of 163 places to eat in Orlando
#2 Sandwich Shop out of 13 in Orlando
Good
7.6 out of 10
Food
Service
Ambience
Value
277
Reviews
75.1%
Satisfaction
Often praised
- Welcoming atmosphere
- Quality subs
Frequently criticized
- Service inconsistency
- Order accuracy
The sandwich shop in Orlando’s Kirkman South neighborhood offers a fantastic spot for a quick and healthy bite. When you’re looking for fresh, made-to-order subs, Jersey Mike’s Subs is a top choice.
You’ll find a casual atmosphere perfect for any meal, whether it’s lunch or dinner. This location is known for its commitment to quality ingredients, ensuring you always get a satisfying meal.
Overview: Introducting Jersey Mike's Subs
Jersey Mike’s Subs generally offers a pleasant experience, with many customers appreciating the comfortable atmosphere and overall good food. The cleanliness of the establishment and its welcoming environment are frequently noted as positive aspects, contributing to a reliable spot for a quick and satisfying meal.
However, some visits have been impacted by inconsistent service, with a few patrons feeling poorly treated or encountering unhelpful staff, particularly during busy periods or closer to closing time. These instances suggest that while the core offering is strong, the execution can sometimes vary.
Good
7.6
out of 10
277
Reviews
75.1%
Satisfaction
63
negative
6
neutral
208
positive
Overall, Jersey Mike’s Subs holds a respectable 7.6 score, indicating a good dining experience for most. This aligns well with a 75.1% customer satisfaction rate, suggesting that the majority of patrons leave content.
These figures are drawn from 277 customer remarks, with 208 positive observations outweighing 63 negative ones. Delving deeper, the Ambience (9.1) stands out as excellent, often praised for its cleanliness and welcoming feel.
Food (7.8) also scores well, though some experiences with specific items or preparation have been noted. Value (8.7) is considered good, despite some finding it a bit pricier, while Service (7.2) is generally good, though it sees the most discussion, both positive and negative.
What people like
- Clean, welcoming atmosphere
- Delicious, quality subs
- Friendly, helpful staff
What people don't like
- Inconsistent service quality
- Bread/veggie availability issues
- Order accuracy problems
With a 7.6 recommendation score, Jersey Mike’s Subs generally delivers a satisfying experience, particularly if you appreciate a clean setting and well-made subs. It’s a solid choice for a casual meal, offering consistent quality in its core product.
While service can occasionally be a point of contention, the overall positive feedback suggests it’s worth a visit. Just be mindful of potential inconsistencies, especially during busy or closing hours, but expect a generally good experience.
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Verdict: Our expert take on Jersey Mike's Subs
Food (7.8 out of 10)
mentioned by 77% of the guests
When it comes to the food here, things are looking pretty tasty! With a solid score of 7.8, its clear that many diners are enjoying their meals. Customer satisfaction is also quite good at 78.5%, reflecting the 73 positive comments out of 93 total.
Folks consistently rave about the great food, fresh ingredients, and delicious subs, often calling them a quality sub experience. However, not every bite is perfect. There were 19 negative comments, with some guests encountering dry subs or issues with getting the wrong sub or size issues when ordering.
A few even mentioned mushy tomatoes, ' suggesting some inconsistency in ingredient quality.
Food
93
Reviews
78%
Satisfaction
19
negative
1
neutral
73
positive
Rating distribution
What people like
- Fresh ingredients used
- Delicious subs served
- Quality sandwiches made
What people don't like
- Subs can be dry
- Order wrong size
- Mushy tomatoes sometimes
Often praised
- foodMy experience at this restaurant was fantastic! I enjoyed the very good food, which was complemented by a very comfortable atmosphere. The quick service was also a highlight, and despite the place being packed, the seating didn’t take too long.
- subsThe real sting was I stopped at the 7-Eleven next door at 8: 35, and you only had three customers in the store. 😟 SHAME ON YOU JERSEY MIKE'S, YOU WERE MY GO-TO FOR SUBS 😭
- sandwichThe sandwich was good, but we arrived at 8: 55 PM and were treated very poorly. A short lady seemed to hate seeing us there.
- FoodFood:5
- Philly CheesesteakThe Philly Cheesesteak is a must! Not only delicious
- SubMy experience at the restaurant was fantastic. The service was exceptional, with Max being very professional and helpful in getting my friend a great Sub. The food and atmosphere also received perfect scores.
- food qualityThe food quality and service is excellent.
- number 9Honestly, nothing quite hits the spot like a number 9 with everything on it. There's a long hair dude in there that hooks me up every time with the perfect amount of pickles and hot relish spread.
- sandwichesthe sandwiches were always delicious
- #13 Original Italian “Mike’s Way”it was perfect
Frequently criticized
- breadI arrived 15 minutes before closing. While I understood the staff were cleaning, it was unacceptable that they informed me, "you can order a sandwich but we are out of bread and lettuce" when they were still officially open for another 10 minutes. They then stared at me as if I was in the wrong for coming in, with one staff member adding, "yeah well we close in 10 minutes.
- subsordered 2 subs with extra meat and no extra meat
- cheesesteakmelt cheeses on a cheesesteak or never learned how
- chicken bacon ranchChicken bacon ranch was over cooked
- choice of veggieswish the chain carried a little more choice of veggies
- extra meatI've been here numerous times and each experience was great, but today was a horrible experience. I ordered two subs with extra meat, but they came with no extra meat. The staff member, Allison, was unhelpful and didn't seem to care at all.
- giant sandwichesordered 2 giant sandwiches got 2 large sandwiches
- giant subpay for a giant sub I don’t even want
- hot subwaited over 20 minutes for a hot sub
- large sandwichesgot 2 large sandwiches
If you're craving a fresh, delicious sub, this spot is generally a great bet, especially given the high satisfaction. Just be sure to double-check your order for accuracy and perhaps specify your veggie preferences to avoid any minor disappointments.
Service (7.2 out of 10)
mentioned by 93% of the guests
When it comes to service, theres a lot to smile about here! Many of the 102 positive comments highlight the friendly service, dedicated staff, and impressive teamwork. The overall score for service is a solid 7.2, indicating a good experience for most, often praised for professionalism and staff who genuinely go above and beyond.
However, its not entirely perfect, with a customer satisfaction of 68.9% placing it in the mixed category. Among the 42 negative remarks, some customers encountered poor customer service, bad attitude from staff, and frustratingly long wait times or wrong orders, suggesting some inconsistencies across the 148 total mentions.
Service
148
Reviews
68%
Satisfaction
42
negative
4
neutral
102
positive
Rating distribution
What people like
- Friendly, professional staff
- Quick, efficient service
- Staff goes beyond
What people don't like
- Poor customer service
- Long wait times
- Order accuracy issues
Often praised
- serviceThe three young men working were so accommodating with my "no" bread order 🤓. The service was great, 2 thumbs up, and they were affable. We chose to eat there, and the tables and chairs were clean.
- staffMy experience at the restaurant was fantastic! The food was absolutely amazing, and the staff was just as great. All the staff were chill and friendly, especially the gentleman who resembles Jesus.
- customer serviceThe quality of the food is so good that this is the best location I've found so far. They excel in all aspects, from their food to their customer service. I will definitely be returning as often as possible.
- CarterCarter greeted me with a smile and gave the best customer service
- crewThey prepared a BLT with extra bacon and no mayo, and they absolutely nailed it! Thanks again to the crew at Jersey Mike's for treating us like family. ☺️🤗
- workersdepth that all workers were attentive to each customer
- Amilianwas very professional
- DoordasherMy experience was for a delivery order. The Doordasher was quick, and the Sub was the best compared to others in the area. The cookies were like they just got done cooling from the oven.
- Great JobGreat Job
- Jerome and MaxwellJerome and Maxwell especially helped me a lot!
Frequently criticized
- customer serviceabsolute most poor customer service I’ve experienced
- serviceThe sandwich was good, but we arrived at 8: 55 PM and were treated very poorly. A short lady seemed to hate seeing us there.
- waiting timeOrdered 20 min ago and still don’t have our subs
- orderClearly on the order it said extra meat!
- staffThe sandwich was good, but we arrived at 8: 55 PM and were treated very poorly. A short lady seemed to hate seeing us there. If you're closing, please inform people.
- staff membersyoung guys working told me “you can order a sandwich
- AllisonAllison was no help at all, she really did not care at all
- Staff appearanceStaff behind counter not in uniform and looked very unkept!
- appI used their app ... their process ... but my problem
- attendant attitudeAttendant said I might be a thief since I was stealing orders
If youre looking for a place with generally friendly and efficient staff, youll likely have a good experience here. However, be aware that some customers have reported issues with wait times and order accuracy, so it might be a bit of a gamble.
Ambience (9.1 out of 10)
mentioned by 32% of the guests
When it comes to the vibe, this place truly shines! With an excellent score of 9.1 and an impressive 93.9% customer satisfaction, guests consistently rave about the wonderful atmosphere, ample parking options, and overall cleanliness. Based on 31 positive observations, its clear the welcoming environment makes a great impression.
However, its not entirely without its minor snags. A couple of comments (2 negative out of 33 total) mentioned encountering a line of people, suggesting it can get a bit busy, creating a more contact environment at peak times. This is a small point, but worth noting if you prefer a quieter experience.
Ambience
33
Reviews
93%
Satisfaction
2
negative
0
neutral
31
positive
Rating distribution
What people like
- Great atmosphere
- Plenty of parking
- Spotless cleanliness
What people don't like
- Long lines
- Crowded environment
Often praised
- atmosphereMy experience at this restaurant was fantastic! I enjoyed the very good food, which was complemented by a very comfortable atmosphere. The quick service was also a highlight, and despite the place being packed, the seating didn’t take too long.
- cleanlinessthis particular location is so clean
- AtmosphereAtmosphere:5
- locationConveniently located just a stone's throw away
- Parking optionsParking options:Free parking lot
- Parking spaceParking space:Plenty of parking
- atmosphere and environmenta very welcoming atmosphere and environment
- beverage stationbeverage station always working properly
- clean environmentis always clean
- cleaning stationscleaning up their stations after every sandwich
Frequently criticized
- contact environmentin a very much contact environment
- line of peopleThere was a line of way too many people
If youre looking for a spot with a fantastic vibe, great parking, and a sparkling clean space, youll likely be very happy here. Just be prepared for the possibility of a crowd, especially during busy hours, but don't let that deter you from an otherwise excellent experience.
Value (8.7 out of 10)
mentioned by 3% of the guests
When it comes to value, this spot really shines! With a strong score of 8.7, guests feel theyre getting their moneys worth, often highlighting the overall value and reasonable price per person. Based on 2 positive comments, its clear many find it 100% worth it, even if its a bit pricier than some other sub spots.
Interestingly, while the score is good, customer satisfaction sits at a 66.7%, which is a mixed bag. However, its worth noting that out of 3 total comments, there were no negative remarks about the value at all. This suggests that while some might find the price point higher, those who comment positively still feel its justified.
Value
3
Reviews
66%
Satisfaction
0
negative
1
neutral
2
positive
Rating distribution
What people like
- Worth the price
- Good overall value
- Reasonable price range
What people don't like
Often praised
- price per personPrice per person:$1–10
- valueThe staff was friendly, and the place was clean. While it's a bit pricier than other sub spots, it's 100% worth it. I will definitely be back!
Frequently criticized
No complaints so far.
If youre looking for a place where the quality justifies the cost, this spot seems to deliver. While some might find it a bit pricier, the general consensus is that its absolutely worth it. You can expect good value for your money here.
How are the prices at Jersey Mike's Subs?
On average, you’ll spend around $14 per person – from 53 guests. That puts the restaurant in the $11–$20 category. For a Sandwich Shop, that’s mid-range, maybe slightly above.
Looking at what people actually spend, most of the prices cluster right in that $11–$20 sweet spot, with a few cheaper options and just a handful going a bit higher.
Here’s a quick look at what guests spend per person, based on the latest 53 reviews.
How this restaurant’s value stacks up against similar spots in Orlando.
Overall, we think the pricing feels pretty fair for a Sandwich Shop. You’re getting a solid mid-range experience without breaking the bank.
Customer Reviews: what people think about Jersey Mike's Subs
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Excellent Service and Sandwich!
My experience at the restaurant was great, thanks to Amilian. She made my sandwich exactly how I like it, with not too much sauce. She was very professional.
I believe she deserves a raise for her great job. Overall, a great experience.
- sandwich9
- sauce8
- Amilian10
Service Intent
- Quick Meal
Visit Type
- Dine-in
9
Maxwell's Exceptional Service
My experience at the restaurant was elevated by the exceptional service provided by a worker named Maxwell. He went above and beyond to prepare my sub, ensuring it was incredibly fresh. Maxwell truly sets a great example for his coworkers, and he is an amazing dude.
- sub8
- worker Maxwell10
- coworkers8
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Short (6–15 min.)
9
Excellent Food, Atmosphere, and Service!
My experience at this restaurant was fantastic! I enjoyed the very good food, which was complemented by a very comfortable atmosphere. The quick service was also a highlight, and despite the place being packed, the seating didn’t take too long.
- food9
- atmosphere9
- service9
Service Intent
- Quick Meal
Visit Type
- Dine-in
9
Great Italian Sub and Kind Service
I loved this place. I went last week to get an Italian sub and Max was so kind to me. I would definitely go back.
- Italian sub9
- Max10
Service Intent
- Casual Outing
Visit Type
- Dine-in
10
Excellent Food, Service, and Atmosphere!
My experience at this restaurant was fantastic! The atmosphere was great, and the food was delicious. I was also very impressed with the customer service, which was top-notch.
Max, the leader of this location, is doing a great job!
- atmosphere10
- food10
- customer service10
What Jersey Mike's Subs offers
Crowd
- Family-friendly
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Healthy options
- Halal food
- Vegetarian options
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Catering
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
Is Jersey Mike's Subs in Orlando accessible and easy to park at?
Yes, you’ll find excellent accessibility features here, including a wheelchair-accessible entrance, parking lot, seating, and restroom. Parking is also convenient with free street parking and a free parking lot, usually offering plenty of space for your visit.
What kind of food and dining options can you expect at Jersey Mike's Subs?
At Jersey Mike’s Subs, you can enjoy a variety of subs with healthy, halal, and vegetarian options available. Whether you’re looking for a quick bite for lunch or dinner, you can dine-in, get takeout, or opt for delivery and no-contact delivery services.
How is the overall dining experience at Jersey Mike's Subs?
Jersey Mike’s Subs generally offers a good dining experience, reflected in its overall score of **7.6** and **75.1%** customer satisfaction. The **Ambience** (9.1) is excellent, **Food** (7.8) is good, **Value** (8.7) is good, and **Service** (7.2) is also good.
What do customers appreciate most about Jersey Mike's Subs?
Customers frequently commend the clean and welcoming **atmosphere** and the quality of the **food**, with specific subs like the Philly Cheesesteak often highlighted. The staff are also often praised for being friendly and professional.
Are there any common issues at Jersey Mike's Subs?
Some customers have noted inconsistencies with **service**, including unhelpful staff or feeling poorly treated, particularly near closing. There have also been occasional issues with order accuracy, such as missing extra meat, or limited availability of bread and vegetables.