Accessibility
- Wheelchair accessible entrance
oChef » Jenny’s Burger – San Francisco
Jenny's Burger - San Francisco
Photo from Jenny’s Burger
Jenny's Burger at a glance
San Francisco Inner Sunset
- 🍔 Hamburger-Restaurant
$$
Price per Person $11–$20
mentioned by 86 of the guests
#980 out of 2403 places to eat in San Francisco
#8 Hamburger-Restaurant out of 37 in San Francisco
Good
7.7 out of 10
Food
Service
Ambience
Value
353
Reviews
78.5%
Satisfaction
Often praised
- Customizable burgers
- Friendly service
- Affordable meals
Frequently criticized
- Small space
- Inconsistent sides
- Service issues
The restaurant Jenny’s Burger, a casual hamburger restaurant in San Francisco’s Inner Sunset neighborhood, offers a welcoming spot for you to enjoy a quick bite. You’ll find it’s a convenient choice for both lunch and dinner, providing a relaxed atmosphere for your meal.
Overview: Introducting Jenny's Burger
Jenny’s Burger offers a straightforward approach to its core offering, with many appreciating the variety and customization of their burgers, including solid vegetarian choices. The self-serve condiment bar is a definite plus for personalizing your meal.
However, some find the dining space to be quite small, which can impact the overall experience. While the staff is often described as friendly, there are occasional remarks about inconsistent service or minor food quality issues beyond the main attraction.
Good
7.7
out of 10
353
Reviews
78.5%
Satisfaction
56
negative
20
neutral
277
positive
Jenny’s Burger achieves a solid overall rating of 7.7, reflecting a generally positive customer experience. This is supported by a good Customer Satisfaction rate of 78.5%, indicating that most diners leave content.
These figures are drawn from a substantial 353 customer observations, with 277 positive remarks balancing 56 negative ones. Digging deeper, the Food (8.1) truly stands out, earning an excellent score for its quality and options.
Service (7.9) also performs well, contributing significantly to the positive sentiment. While Value (6.3) and Ambience (5.6) are seen as more average, they don’t detract too heavily from the overall appeal, suggesting a focus on the core product and interaction.
What people like
- Customizable, tasty burgers
- Friendly, quick service
- Affordable meal options
What people don't like
- Limited dining space
- Inconsistent side quality
- Occasional service issues
Jenny’s Burger is a place worth considering if you prioritize a well-made, customizable burger and appreciate efficient, friendly service. With a strong Recommendation Score of 8, it clearly hits the mark for many looking for a satisfying, casual meal.
However, if a spacious dining environment or consistently perfect sides are high on your list, you might find some aspects less appealing. It’s a solid choice for its core offerings, but manage expectations regarding the overall dining setting.
Similar Restaurants in San Francisco
- Hamburger-Restaurant
8.6
out of 10
out of 10
572
89.7%
- $$
- North Beach
- Food
- Service
- Ambience
- Hamburger-Restaurant
8.4
out of 10
out of 10
98
85.7%
- $$
- Financial District
- Food
- Service
- Ambience
- Hamburger-Restaurant
8
out of 10
out of 10
379
81.5%
- $$
- Financial District
- Food
- Service
- Ambience
- Hamburger-Restaurant
8
out of 10
out of 10
631
80.7%
- $$
- Lower Nob Hill
- Food
- Service
- Ambience
- Hamburger-Restaurant
7.9
out of 10
out of 10
425
81.2%
- $$
- Seacliff
- Food
- Service
- Ambience
- Hamburger-Restaurant
7.9
out of 10
out of 10
223
78%
- $$
- Jordan Park
- Food
- Service
- Ambience
Verdict: Our expert take on Jenny's Burger
Food (8.1 out of 10)
mentioned by 98% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 8.1 and customer satisfaction at 84.8%, its clear most diners are happy. Based on 244 remarks, with 207 positive ones, guests rave about the juicy, customizable burgers, the fantastic fries (especially garlic and sweet potato), and delicious milkshakes.
The self-serve toppings bar is a huge hit, letting you build your perfect meal. However, out of 24 negative comments, a few folks werent thrilled with the meat quality or flavor, finding it bland. Some also mentioned buns being dry, and there were occasional complaints about fries being burned or small in portion.
Despite these minor hiccups, the overall consensus leans heavily towards a satisfying dining experience.
Food
244
Reviews
84%
Satisfaction
24
negative
13
neutral
207
positive
Rating distribution
What people like
- Customize your burger
- Juicy, flavorful patties
- Self-serve toppings bar
What people don't like
- Mediocre meat quality
- Bland flavor
- Dry buns
Often praised
- burgersMy experience at the restaurant was fantastic! I was impressed by the wide variety of burgers, including excellent vegetarian options. The burgers were perfectly grilled to order and incredibly tasty.
- burgerMy experience at this restaurant was centered around their old school greasy burger. While I found the burger itself to be absolute gas, I did think the buns could be a little sturdier. I appreciated the self-serve option for toppings like lettuce and tomatoes, which allowed for customization.
- foodThey offer burgers in 6 or 9 Oz sizes. The service was fast, and the food arrived hot and cooked to order.
- friesHaving lived in the neighborhood for about 10 years, Jenny's has consistently been on our favorite list. The burgers, including their veggie burgers, are great, as are the fries, onion rings, and shakes. If you're craving a burger, this is the place to go!
- onion ringsHaving lived in the neighborhood for about 10 years, Jenny's has consistently been on our favorite list. The burgers, including their veggie burgers, are great, as are the fries, onion rings, and shakes. If you're craving a burger, this is the place to go!
- Foodhow lovely and the burgers were
- burger pattyMy experience at the restaurant was great, especially for someone who likes to customize their meal. They serve the burger with just the patty, allowing you to add all your desired toppings yourself. This is perfect for picky eaters!
- cheeseburgerMy experience at Jenny's Burger was fantastic! I found it to be the best cheeseburger place in all of San Francisco, significantly better than any franchise joint. It's an excellent little business conveniently located a short walk from the Muni N Judah line.
- burger pattiesthey’re still soft and tender and can be cut with flimsy plastic knives, so juicy!
- condiment bara self serve condiment bar
Frequently criticized
- meatthe meat did not taste right
- friestheir fries was akin to frozen Orieda fries, really bad
- French friesgood French fries should go hand in hand with good a burger
- bunsbuns should be a little sturdier
- burgerthe worst burger I've ever had
- burger descriptionsdoesn't have the description of the burgers
- burger meat qualitythe quality of burger meat was incredibly mediocre
- burgersburgers were ordered well-done but arrived burned
- cheeseThe cheese came unmelted
- different optionsend up not understanding what are the different options
If you're craving a highly customizable, juicy burger with plenty of topping options and tasty fries, this spot is definitely worth a visit. While a few minor issues like meat quality or bun texture popped up, the overwhelming sentiment suggests a delicious meal awaits.
Service (7.9 out of 10)
mentioned by 50% of the guests
When it comes to service, this spot generally hits the mark with a good score of 7.9 and a good customer satisfaction rate of 81.5%. Out of 54 total opinions, a solid 44 were positive, highlighting the quick and friendly staff and the owners who provide customer service that often goes above and beyond. However, there are a few bumps in the road, with 8 negative opinions mentioning issues like an older man or cashier who seemed distracted by their phone or were perceived as rude.
While these instances are few, they suggest there's a little room for improvement in consistent attentiveness.
Service
54
Reviews
81%
Satisfaction
8
negative
2
neutral
44
positive
Rating distribution
What people like
- Friendly, kind staff
- Quick service
- Great owners
What people don't like
- Inattentive cashier
- Rude staff
Often praised
- serviceMy experience at Jenny's was fantastic! It's a great local staple with nice service and it's not too expensive. The restaurant is definitely a contender for the best burger place in the city, especially considering the cost.
- staffThe best part was the maximum customization, allowing me to assemble my own burger with whatever toppings I wanted from the bar. The staff was really friendly, which added to the overall positive experience.
- ServiceThis is perfect for picky eaters! The food quality was excellent, and the service was also top-notch.
- ownersAdditionally, the other items not typically found at burger joints, like the chicken wings and steak sandwich, are all great too. Most importantly, the owners are very friendly and the place is extremely clean! 11/10.
- Ivymeet Ivy and hat some chat with her
- businessI found it to be the best cheeseburger place in all of San Francisco, significantly better than any franchise joint. It's an excellent little business conveniently located a short walk from the Muni N Judah line. The burgers are flame-cooked to deliciousness, and the fries were also good.
- check inThey make food quickly and it is so good. They are kind and check in each time.
- correctionif I ever see otherwise I think they will correct it
- customer serviceexceptional customer service
- dude who took my orderthe dude who took my order. He was clearly busy (the place was hopping), but he was totally friendly and chill and made me feel more than welcome.
Frequently criticized
- serviceInstead of being pleasant and making our experience enjoyable, especially since one of us insisted on paying, he told us that he had other customers. This unpleasant service overshadowed everything else.
- cashierVery disrespectful cashier
- older manMy experience at the restaurant was disappointing due to the service. The older man at the register needs to get off his phone and pay attention to the customers when they come in, especially considering the burgers are $15.
- pay attentionMy experience at the restaurant was disappointing due to the service. The older man at the register needs to get off his phone and pay attention to the customers when they come in, especially considering the burgers are $15.
- peoplePeople are not friendly to explain too
- phoneI couldn't eat it. I was almost downtown and couldn't take it back, and they did not answer their phone when I tried to complain.
- younger guyIf the younger guy is taken orders, he is very rude
Overall, you can expect a friendly and efficient experience here. While a few isolated incidents suggest occasional inattentiveness, the service is generally a highlight. It's definitely worth trying for a pleasant interaction.
Ambience (5.6 out of 10)
mentioned by 28% of the guests
When it comes to the vibe, this spot has some charm! Guests appreciate the cool grill setup and the unique Justice League comic pictures that give it a fun, 50s feel. Many also noted the impressive cleanliness and loved the no frills vibes, contributing to a generally nice atmosphere.
With 13 positive remarks, there's definitely a cozy, warm greasy-spoon feel that some find appealing. However, the overall customer satisfaction for ambience sits at a rather low 39.4%, despite an average score of 5.6. Parking can be a real headache, and the place is often described as very small with limited tables.
Reviewers also pointed out issues like dim lighting and the significant lack of visible restrooms, which are definite drawbacks. These 16 negative comments suggest the space needs a serious upgrade.
Ambience
33
Reviews
39%
Satisfaction
16
negative
4
neutral
13
positive
Rating distribution
What people like
- Cool grill setup
- Spotless cleanliness
- Unique comic decor
What people don't like
- Very small space
- No visible restrooms
- Parking is difficult
Often praised
- atmospheresuch a nice atmosphere
- placeCondiments were self-serve. The place was clean, but there were very few tables with wooden chairs.
- AtmosphereAtmosphere:5
- Justice League comic picturesThere are several Justice League comic pictures on the walls, adding a 50s vibe to the place.
- cleanlinessIt’s also really clean
- conveniently locatedMy experience at this small grilled sandwich place was positive. It's conveniently located amongst other dining and shopping options, and easily accessible via the MUNI 7 & 44 bus and N light rail stops, which are just a half block away. The menu features burgers, fried fish, and salmon sandwiches.
- dining spaceThe inside dining space is limited, but has a warm greasy-spoon feel
- grill setupCool grill setup to checkout
- no frills vibesloved the no frills vibes
Frequently criticized
- ambienceThe ambience is not conducive for that.
- bathroomsno bathrooms to wash your hands
- buildingThey offer a great menu that I highly recommend. The only downside is that the building itself is very small.
- cleaningcleaning and maintenance
- family placeNot a family place
- lightingit could use some lights (too dark)
- little shopthe little shop was very small
- maintenancecleaning and maintenance
- parkingDrove around the corner 3 times to find parking
- placethe place is small
If youre looking for a quick, no-frills bite and dont mind a small space or hunting for parking, this spot might work. However, if comfort, ample seating, and accessible restrooms are high on your list, you might find the ambience disappointing.
Value (6.3 out of 10)
mentioned by 19% of the guests
When it comes to value, Jennys gets a 6.3 score, landing it in the average range, with a 59.1% customer satisfaction thats a bit mixed. However, many customers find it offers a decent deal, with 13 positive opinions out of 22 total. People often praise the affordable and reasonably priced burgers, noting that you can get a good meal without breaking the bank, especially with their lunch combos.
On the flip side, 8 negative opinions suggest that the value isnt always consistent. Some customers feel its pricey, especially when considering the full meal cost with fries and drinks added separately. Recent price hikes have also made some question if its still budget friendly' or truly worth the expense anymore.
Value
22
Reviews
59%
Satisfaction
8
negative
1
neutral
13
positive
Rating distribution
What people like
- Affordable burger options
- Reasonably priced combos
- Not too expensive
What people don't like
- Can be pricey
- Recent price hikes
- Sides cost extra
Often praised
- priceMy experience at Jenny's was fantastic! It's a great local staple with nice service and it's not too expensive. The restaurant is definitely a contender for the best burger place in the city, especially considering the cost.
- Reasonably pricedReasonably priced as well
- affordabilitytasty and affordable. yummy yummy.
- affordableeach burger is made-to-order and affordable
- affordable burgersGood out of the way, affordable burgers are hard to find.
- costwhen you consider cost
- lunch comboslunch combos are very reasonably priced
- pricesfair prices
- quick and affordable lunch or dinnerI usually don't eat chicken breast, but their chicken breast burgers were incredibly juicy and flavorful. I definitely recommend them for a quick and affordable lunch or dinner if you're in the area.
Frequently criticized
- priceA little pricey if you add a beer
- budget friendlyit's not budget friendly
- burgerespecially at $15 a burger
- fries and drinksfries n drinks are also charged separately
- meal costAbout $18-$20 each for a meal
- price hikesnew prices hikes it's not really worthy it anymore
If youre looking for an affordable burger, especially a lunch combo, Jennys can be a good pick. However, be mindful that adding sides and drinks can quickly make the meal feel a bit pricey, especially after recent price adjustments.
How are the prices at Jenny's Burger?
On average, you’ll spend around 18 per person – from 86 guests. That puts the restaurant in the $11–$20 category. For a Hamburger Restaurant, that’s mid-range, maybe slightly above.
Looking at what people actually spend, most guests (a whopping 69 out of 86!) stick to this $11–$20 range, meaning prices are pretty consistent around the average, with just a few venturing higher.
Here’s a quick look at what guests spend per person, based on the latest 86 reviews.
Comparing value for money against similar restaurants in San Francisco.
Overall, we think the pricing feels quite fair for a Hamburger Restaurant, especially in San Francisco. Its a solid mid-range choice if youre looking for good value without going super budget or high-end.
Customer Reviews: what people think about Jenny's Burger
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Solo Dinner
Group Size
- Solo
Service Type
- Dine-in
Meal Type
- Lunch
6
Unique Toppings, Excellent Fries
After finishing a 5K run in GGP, I decided to grab a burger here instead of Super Duper. I ordered the Cheeseburger combo. Unfortunately, the cheese came unmelted.
The restaurant offers a unique do-it-yourself toppings bar, which is a fun experience allowing for creative customization. However, I found the lack of special sauces disappointing, as they often elevate a burger. Overall, the burger was just OK, and I wished for more flavor variety at the toppings bar.
The fries were excellent and crisp, and the fountain drink was as expected.
- toppings bar6
- burger5
- fries8
- cheese2
- special sauces4
Price per Person
- $11–$20
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
6
French Fries Changed, Not the Same
My experience used to be a 5-star, but they have changed their French fries. The crinkle cut fries were definitely better.
- crinkle cut fries8
- French fries3
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
10
Fast, Fresh, and Delicious Experience!
My experience at this restaurant was incredibly positive! I found it to be very welcoming. The service was super fast, yet the food was incredibly fresh.
The food was super tasty, and the atmosphere was nice. A nice fresh salad bar was a bonus!
- service10
- food10
- atmosphere10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Short (6–15 min.)
8
Great Burger Customization!
My experience at the restaurant was quite positive, especially with their “build your own condiments” section. They provide the burger and buns, allowing you to customize it with as much lettuce, onions, ketchup, and other toppings as you like. I tried the bacon cheeseburger, and it was pretty good!
- build your own condiments9
- bacon cheeseburger7
Price per Person
- $11–$20
Visit Type
- Casual Outing
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
9
Delicious Burgers and Friendly Staff!
My experience at this restaurant was fantastic! The burgers were incredibly delicious, and I appreciated the option to add toppings like lettuce and tomato myself. The staff were exceptionally friendly and polite.
I'm definitely planning on having burgers here again and again! Thank you!
- burgers10
- add toppings8
- staff10
What Jenny's Burger offers
Crowd
- Tourists
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Wi-Fi
- Free Wi-Fi
Offerings
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
Atmosphere
- Casual
FAQs
What dining and service options are available at Jenny's Burger?
At Jenny’s Burger, you have flexible dining choices. You can enjoy a meal for lunch or dinner with dine-in service, or opt for the convenience of takeout or delivery. It’s perfect for when you need a quick bite.
Does Jenny's Burger offer amenities and accessibility for guests?
Yes, Jenny’s Burger provides free Wi-Fi for your convenience. For accessibility, it features a wheelchair-accessible entrance. You’ll also find free street parking available, making your visit hassle-free.
How does Jenny's Burger rate overall?
Jenny’s Burger achieves a good overall score of 7.7, driven by excellent Food (8.1) and good Service (7.9). While Value (6.3) and Ambience (5.6) are more moderate, the positive aspects generally stand out.
What are the standout food items at Jenny's Burger?
Customers frequently praise the customizable and flavorful burgers, including vegetarian options. The self-serve condiment bar is also a popular feature, allowing for personalized creations.
What is the dining experience like at Jenny's Burger?
Jenny’s Burger offers a clean, no frills vibes setting with a 50s aesthetic. While the dining space can be small, it’s conveniently located and provides a quick, casual meal experience.