Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Houston TX Hot Chicken – Las Vegas
Houston TX Hot Chicken - Las Vegas
Photo from Houston TX Hot Chicken
Houston TX Hot Chicken at a glance
Las Vegas Summerlin
- 🍗 Chicken Restaurant
$$
Price per Person $11–$20
mentioned by 124 of the guests
#64 out of 192 places to eat in Las Vegas
#1 Chicken Restaurant out of 4 in Las Vegas
Good
7.5 out of 10
Food
Service
Ambience
Value
591
Reviews
73.8%
Satisfaction
Often praised
Frequently criticized
The restaurant Houston TX Hot Chicken in Las Vegas’s vibrant Summerlin neighborhood is your go-to spot for an unforgettable chicken experience. This casual and trendy Chicken Restaurant offers a fantastic atmosphere where you can enjoy a quick bite or even late-night food.
Whether you’re looking for a relaxed lunch or a fun dinner, you’ll find a welcoming environment perfect for any occasion.
Overview: Introducting Houston TX Hot Chicken
Good
7.5
out of 10
591
Reviews
73.8%
Satisfaction
131
negative
24
neutral
436
positive
What people like
What people don't like
Similar Restaurants in Las Vegas
- Chicken Restaurant
6.2
out of 10
out of 10
223
57.8%
- $$
- Rancho Charleston
- Food
- Service
- Ambience
- Chicken Restaurant
5.8
out of 10
out of 10
74
47.3%
- €€
- Centennial Hills
- Food
- Service
- Ambience
- Chicken Restaurant
5
out of 10
out of 10
86
41.9%
- $$
- Charleston Heights
- Food
- Service
- Ambience
Verdict: Our expert take on Houston TX Hot Chicken
Food (7.5 out of 10)
mentioned by 95% of the guests
When it comes to the food, you're looking at a generally positive experience, with a solid score of 7.5 and customer satisfaction at 73.5%. Many patrons rave about the delicious chicken sandwiches, tenders, and the overall fresh food quality. The vibrant flavor profiles, especially in the juicy chicken, and the delightful lemonades and house sauce, receive frequent praise across 261 positive remarks.
However, not every bite is perfect, as indicated by 74 negative comments. Some diners have encountered issues like dry or bland chicken, cold fries, and an overall inconsistent quality. There are also mentions of certain items being overpriced, and occasional complaints about food being oily or soggy, suggesting some room for improvement in execution.
Food
355
Reviews
73%
Satisfaction
74
negative
20
neutral
261
positive
Rating distribution
What people like
- Juicy, flavorful chicken
- Fresh, hot food
- Delicious sauces
What people don't like
- Inconsistent quality
- Dry/bland chicken
- Food can be cold
Often praised
- foodI tried this place as a shot in the dark and was thoroughly surprised with the food! I've had other "Hot Chicken" in town before, but Houston TX Hot Chicken has been the best so far.
- chickenA special thank you to Monserrat for greeting us with a smile. We also appreciate the cooks for always keeping the chicken spicy!
- friesThe meal came with fries that were very good, light and crisp
- FoodFood and employees are always great!
- chicken sandwichchicken sandwich and tender meals are what I usually get
- lemonadesI noticed they had house-made lemonades, so I tried the Strawberry Hibiscus, and that was super tasty. It was perfectly sweetened and very refreshing. Great food and great customer service, I'll definitely return.
- sauceThe sauce is so good i can't fully describe it.
- tendersFusion fries, chicken sandwich, and tenders - awesome!
- Original Chicken Sandwichdefinitely recommend going here. Original Chicken Sandwich
- chicken tendersordered the chicken tenders, which were delivered to the table piping hot
Frequently criticized
- chickenFor nearly $20, I didn't even receive a drink. The 'cheesy hot chicken' was a bland mess; the chicken was dry, accompanied by a tiny portion of ice-cold slaw, and the cheese was tasteless. The bun, however, was good.
- fooddisappointing food given you're spending close to $20
- friesThe chicken, fries and soup! Terribly inconsistent
- cheese saucecheese sauce was not what I was expecting
- Houston we have a problemsuffer eating the Houston we have a problem
- lemonadeNo reason a lemonade should be $3.99 for a small and $5.99 for a regular sized cup.
- seasoningthe quality of the chicken and the seasoning is very inconsistent
- tendersthere were only 2 tenders... so we paid an extra $3.99 for nothing
- Cheesy Chicken SandwichI had 2 sandwiches and 1 loaded fries which again is not what I ordered
- Loaded Friesthe bag only had 2 boxes instead of three
Overall, the food here is a good bet, especially if youre craving flavorful chicken and unique beverages. Just be aware that while many experiences are fantastic, theres a slight chance of hitting an off day with inconsistencies in quality or temperature.
Service (7.7 out of 10)
mentioned by 68% of the guests
It seems the service here generally hits the mark, with a solid score of 7.7 and customer satisfaction at 74.2%. Many of the 112 positive comments praise the staff for being helpful and welcoming, often highlighting exceptional service and great customer service from specific individuals who make visits enjoyable and efficient. However, it's not always smooth sailing.
Among the 35 negative remarks, some customers faced frustrating waiting time and unanswered phone calls. There are also concerns about inconsistent service and occasional rude reception, suggesting that while often good, the experience can sometimes be a bit of a mixed bag.
Service
151
Reviews
74%
Satisfaction
35
negative
4
neutral
112
positive
Rating distribution
What people like
- Friendly, helpful staff
- Exceptional customer service
- Quick, efficient service
What people don't like
- Long waiting times
- Unanswered phone calls
- Inconsistent service quality
Often praised
- serviceSophia M was so helpful in taking our order as it was our first time trying! The service was excellent, and the food and atmosphere were also top-notch, all receiving a perfect 5/5 rating.
- customer serviceMy experience at this restaurant was amazing, thanks to the amazing food and amazing customer service. The Chicken Tortilla Soup is a game changer, especially during this season.
- staffstaff truly cares about your experience and they are extremely knowledgeable
- ServiceService:5
- DavisMy experience at the restaurant was awesome! Davis took our order and he was really nice, making the visit fantastic. I especially loved the strawberry hibiscus lemonade and the loaded fries.
- employeesthe employees are so friendly and helpful
- experienceOur server, Davis, was incredibly helpful and truly ensured we had a good experience. He really made sure that we had a good experience.
- AdrianAdrian was super helpful and nice to talk to
- customer service skillsHis costumer service skills & subtle suggestions will have him running his own businesses soon
- workersWe're so happy there's now a location closer to us in Summerlin! The workers at this location are awesome!
Frequently criticized
- orderMy experience at this restaurant was incredibly frustrating. They completely messed up my order, even after I confirmed it with them over the phone. To make matters worse, they refused to answer the phone when I tried to resolve the issue.
- serviceservice. Terribly inconsistent food quality and service
- Open signthe Open sign is on
- aggressive employeeThe aggressive employee approached me
- businessyour business is going down the drain
- business practicesThey have poor business practices
- cashierthe cashier appeared annoyed
- customer serviceI again attempted to reach Davis regarding the rewards system issue, leaving a message for the third time, and again received absolutely zero response. While I enjoy the chicken fingers, customer service is just as important. If you have a loyalty or rewards program, you must honor it and not cheat people out of their points.
- doors were lockedthe doors are locked
- employees insideMultiple employees inside
You can generally expect a good service experience, often with friendly and helpful staff. However, be aware that some customers have reported inconsistencies, particularly with waiting times and phone communication.
Ambience (8.8 out of 10)
mentioned by 32% of the guests
When it comes to ambience, this spot truly shines! With an impressive score of 8.8 and an excellent customer satisfaction rate of 96.7%, it's clear guests love the vibe. Based on 59 positive remarks out of 61 total, patrons consistently praise the atmosphere, cleanliness, and outdoor seating, creating a welcoming vibe that makes dining a pleasure.
However, there are a couple of minor points to consider. Out of 61 total comments, only 2 mentioned areas for improvement. One customer noted a desire for local sports events to be on, while another encountered an issue with a soda machine that needed attention.
These seem to be isolated incidents rather than widespread concerns.
Ambience
61
Reviews
96%
Satisfaction
2
negative
0
neutral
59
positive
Rating distribution
What people like
- Great atmosphere
- Clean environment
- Nice outdoor seating
What people don't like
- Dirty soda machine
- No sports events
Often praised
- atmospherethe atmosphere and the place in general is amazing
- AtmosphereAtmosphere:5
- locationMy fiancé and I always love Houston's hot chicken for hot chicken sandwiches! We're so happy there's now a location closer to us in Summerlin! The workers at this location are awesome!
- barThe lemonade is also delicious. This particular location offers a great amount of seating and a nice bar.
- placethe place is clean and tidy.
- experienceThe top level of spice requires a waiver because the staff told me that it's actually sent people to the hospital, so tread carefully. Overall, I enjoyed the experience and will likely be a repeat customer.
- patioNice patio for outdoor dining
- vibea great vibe in there
- Parking optionsFree parking lot
- Parking spacePlenty of parking
Frequently criticized
- local sports eventsLocal sports events should always be on
- soda machineYour food is incredibly hot, so I'd expect a combo to come with something to help cool you off. However, I wouldn't even want the drink now because the soda machine had ants all around it. Please clean your place up.
If youre looking for a place with a fantastic atmosphere, great cleanliness, and lovely outdoor options, youll likely be very happy here. While there were a couple of small quibbles, they don't overshadow the overwhelmingly positive experience. Definitely worth checking out for a pleasant dining environment!
Value (3 out of 10)
mentioned by 13% of the guests
When it comes to value, a few customers did find some bright spots among the 24 total remarks. Some appreciated the price per person being quite reasonable, noting fair prices for their meals. These 4 positive sentiments suggest that for some, the cost felt justified, especially for a kid-friendly spot with good atmosphere and service.
However, the overall picture for value is quite challenging, reflected in a poor score of just 3 and a very low customer satisfaction of 16.7%. A significant 20 negative comments highlighted concerns about things being expensive and overpriced, with some even calling it a waste of money. Issues with their rewards program and feeling overcharged also frequently came up, indicating that many feel the cost doesn't match the experience.
Value
24
Reviews
16%
Satisfaction
20
negative
0
neutral
4
positive
Rating distribution
What people like
- Reasonable prices
What people don't like
- Food overpriced
- Rewards program issues
- Feeling overcharged
Often praised
- Price per personThe restaurant is kid-friendly, and parking is a breeze with a free parking lot that has plenty of space. It's walk-ins only, and the price per person is very reasonable, ranging from $10–20. The atmosphere is great, rated 5/5, as is the service and food quality.
- pricesThe sauce is so good I can't fully describe it; I used it on my fries and my chicken. Prices are fair, and the place is clean and tidy. If you want a sweet treat, try a milkshake.
Frequently criticized
- priceThree chicken strips, fries and a drink for $18.97? Ridiculous!
- cheese saucecharged $3 for cheese sauce but never got any
- Loyalty programIf you have a "Loyalty" or "Rewards" program, honor it!!
- earned pointsHHC collect your earned points without customers knowing
- expensivea bit expensive for what you get
- foodsame category of over priced
- overchargedI was over charged
- overpricedover priced chicken
- paid with taxI paid with tax over $14.00.
- pre-tippeddoesn't make me feel good that I had pre-tipped during the ordering flow for horrible service
If you're looking for a budget-friendly meal, this might not be your best bet, as many find it overpriced. While a few see value, be prepared for potential disappointment regarding cost versus what you receive, especially if you rely on loyalty programs.
How are the prices at Houston TX Hot Chicken?
On average, you’ll spend around $20 per person – from 124 guests. That puts the restaurant in the $11–$20 category. For a Chicken Restaurant, that’s mid-range, maybe slightly above.
Most diners stick to this $11–$20 range, with prices clearly clustering around this comfortable mid-point rather than being widely spread across cheap and premium options.
Here’s a quick look at what guests spend per person, based on the latest 124 reviews.
This graph compares the value for money of this restaurant to similar ones in Las Vegas.
For a Chicken Restaurant in Las Vegas, we think this pricing feels quite fair. It offers a good balance without breaking the bank.
Customer Reviews: what people think about Houston TX Hot Chicken
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Amazing Chicken & Outstanding Service!
My experience at this restaurant has been incredibly positive, leading me to visit twice this week alone! I ordered the chicken sandwich with chicken tenders and a side. The flavors I tried were: no spice, which was out of this world in flavor; honey butter, which was scrumptious; buffalo, which was saucy and one of the best I've had in a minute; spicy, my all-time favorite and new go-to; and lift off, which was also scrumptious but a bit too spicy for everyday.
Every piece of chicken was fully cooked. The fries were delicious, though they definitely need extra seasoning. I also love the extra pickles because they are so good!
The Mac and cheese is worth the extra price and does not disappoint. I will definitely be returning again before heading back to my hometown. The staff has been outstanding every time, even on Christmas Eve, where I was treated great with a smile and felt very welcoming.
Thank you for an amazing experience three times in a row!
- chicken sandwich10
- no spice10
- honey butter10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
9
Spicy Chicken Sandwich Delight
My experience at the restaurant was great! The "default" spicy chicken sandwich lived up to its name and was incredibly tasty. I also enjoyed the cole slaw, which wasn't too sweet.
I will definitely try it again.
- chicken sandwich9
- cole slaw8
- spicy9
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
10
Fantastic Food and Service!
My family and I had a fantastic experience at this restaurant for dinner. The food was great, and the service was absolutely fantastic. We were very pleased with our visit.
- Food10
- employees10
- service10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Shocked by Real, Hormone-Free Taste!
My experience at the restaurant was a pleasant surprise. I was shocked to learn that the food was real and hormone-free. This made a significant difference in taste and visual appeal.
I will definitely go back.
- real and hormone-free9
- taste and visual9
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
9
Delicious Chicken Sandwich with Great Outdoor Seating
My experience at this restaurant was very positive. The Original Chicken Sandwich for $12. 99 was delicious, especially with the coleslaw.
I highly recommend going down a level on the hotness spice level; what I'd consider medium elsewhere, I found to be mild here. The outside seating area is very nice when the weather is good. The atmosphere, service, and food all received a perfect 5/5 rating.
- Original Chicken Sandwich9
- coleslaw8
- hotness spice level6
What Houston TX Hot Chicken offers
Crowd
- Family-friendly
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Late-night food
- Alcohol
Dining options
- Dinner
- Lunch
- Dessert
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually plenty of parking
- Free parking lot
Atmosphere
- Casual
- Trendy
FAQs
Is Houston TX Hot Chicken in Summerlin a good place for families with children?
Absolutely! Houston TX Hot Chicken is known for being good for kids and offers a dedicated kids’ menu. You can comfortably bring your little ones along for lunch or dinner and find options that cater to their tastes.
What are the parking and accessibility options at Houston TX Hot Chicken in Las Vegas?
Parking is a breeze at Houston TX Hot Chicken, with a free parking lot that usually has plenty of space. The restaurant is also fully wheelchair accessible, including the entrance, parking lot, seating, and restrooms, ensuring a comfortable visit for everyone.