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oChef » House Of Hunan – San Francisco
House Of Hunan - San Francisco
Photo from House Of Hunan
House Of Hunan at a glance
San Francisco South Beach
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 25 of the guests
#2026 out of 2403 places to eat in San Francisco
#220 Chinese Restaurant out of 276 in San Francisco
Good
6.4 out of 10
Food
Service
Ambience
Value
197
Reviews
60.9%
Satisfaction
Often praised
- Budget-friendly
- Pleasant atmosphere
- Large servings
Frequently criticized
- Uneven food
- Poor service
- Hygiene issues
The restaurant, House Of Hunan, is a Chinese restaurant nestled in the vibrant South Beach neighborhood of San Francisco. You’ll find this authentic House Of Hunan Restaurant at 2 Townsend St, 94017. This spot offers a casual atmosphere perfect for a quick bite or a relaxed dinner.
With options like dine-in, takeout, and no-contact delivery, it’s a family-friendly choice for your next meal.
Overview: Introducting House Of Hunan
House Of Hunan offers a mixed experience, often praised for its large portions and generally decent fare. Many appreciate the owner’s attentiveness, making for a reliable option for those seeking straightforward Chinese cuisine.
However, some diners have noted concerns regarding food authenticity and occasional slow service. While it provides a casual, clean setting, the overall impression suggests a place with both clear strengths and areas that could see improvement.
Good
6.4
out of 10
197
Reviews
60.9%
Satisfaction
57
negative
20
neutral
120
positive
The restaurant holds an average Restaurant Score of 6.4, with Customer Satisfaction sitting at a mixed 60.9%. This reflects a balanced view from 197 customer opinions, comprising 120 positive and 57 negative remarks, indicating a place with notable ups and downs.
Looking closer, Value (7.2) and Ambience (7.2) are well-regarded, suggesting you’ll find fair prices in a pleasant setting. However, Food (6.4) receives an average score, and Service (5.9) falls into the lower range, pointing to potential inconsistencies in both the dishes and the attentiveness of the staff.
What people like
- Good value for money
- Clean, cozy setting
- Generous food portions
What people don't like
- Inconsistent food quality
- Slow or rude service
- Health rating concern
House Of Hunan presents a practical option, particularly if you prioritize generous servings and good value in a casual environment. It might be a solid choice for a quick, no-frills meal or takeout, especially given the positive remarks about its pricing.
However, if you’re seeking highly authentic flavors or consistently polished service, you might find the experience less satisfying. With a Recommendation Score of 6.5, it’s a place to consider if your expectations align with its strengths.
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Verdict: Our expert take on House Of Hunan
Food (6.4 out of 10)
mentioned by 90% of the guests
Lets talk about the food! With 80 positive remarks out of 130 total opinions, theres a definite upside. Many diners rave about the delicious goodness, large portions, and fresh food, often highlighting authentic food.
While the overall score for food is an 6.4, placing it in the average range, customer satisfaction is a 61.5%, suggesting a mixed but generally favorable experience. However, its not all sunshine and spice. 38 negative comments point to some significant issues. Complaints frequently mention watery tasteless sauce, undercooked food, and dishes being soggy or simply tasteless.
' These concerns suggest that consistency might be a challenge, leading to some disappointing meals.
Food
130
Reviews
61%
Satisfaction
38
negative
12
neutral
80
positive
Rating distribution
What people like
- Authentic Chinese dishes
- Generous fresh portions
- Bold, balanced flavors
What people don't like
- Watery, tasteless sauce
- Undercooked, soggy food
- Inconsistent food quality
Often praised
- foodI've never been disappointed, and the owner is incredibly attentive and on top of things! I typically order online through their website, and the food is always hot when I pick it up. Keep up the amazing work!
- portionslarge portions. 3 entrees were more than plenty
- Mongolian beefMy experience at the restaurant was marked by excellent service and great food. I particularly enjoyed the sesame chicken, Mongolian beef, and prawns, all served over rice. The meal was perfect for lunch and the price per person was between $10–20.
- dishesThe dishes I’ve tried so far are all decent
- large portionslarge portions of fresh food
- sesame chickenMy experience at the restaurant was marked by excellent service and great food. I particularly enjoyed the sesame chicken, Mongolian beef, and prawns, all served over rice. The meal was perfect for lunch and the price per person was between $10–20.
- Basil ChickenBasil Chicken and they were excellent
- Broccoli with Garlic SauceI consistently enjoyed dishes like the Spicy Boiled Fish and Water Chestnut Veggie Stir Fry. I also sometimes ordered and would order again dishes such as Ma Po Tofu, Dry Braised String Bean, Broccoli with Garlic Sauce, Mongolian Beef, XLB, Cha Siu Bao, and Green Onion Pancake. Regarding service, I noticed many reviews complain, but in my experience, the lady who runs the place was always just nice enough, though sometimes a bit short.
- Cha Siu BaoI consistently enjoyed dishes like the Spicy Boiled Fish and Water Chestnut Veggie Stir Fry. I also sometimes ordered and would order again dishes such as Ma Po Tofu, Dry Braised String Bean, Broccoli with Garlic Sauce, Mongolian Beef, XLB, Cha Siu Bao, and Green Onion Pancake. Regarding service, I noticed many reviews complain, but in my experience, the lady who runs the place was always just nice enough, though sometimes a bit short.
- Chicken dumplingsChicken dumplings with Szechuan sauce and Onion Pancakes are savory starters
Frequently criticized
- foodthe food wasn't fantastic before but I didn't like the food even more now
- Hot boiled beefis supposed to be spicy and covered with hot chilli oil and Sichuan pepper powder
- beefIt's nothing like it was before. The beef was thick and dry like cardboard, and the sauce was tasteless. I couldn't even get through the first few bites.
- pork bunsThe pork buns were extremely dry and stale with barely any filling.
- Beef and Green beansGeneral Tso’s Chicken and the Beef and Green beans had the same watery tasteless sauce
- Chinese foodI found it to be the worst Chinese restaurant I’ve ever been to. I would advise against visiting unless you are looking for unauthentic Chinese food. The dish "Hot boiled beef" (水煮牛肉), which is supposed to be spicy and covered with hot chili oil and Sichuan pepper powder (花椒面), was completely lacking in these elements and was tasteless.
- Chinese or Hunan foodDoes not taste like Chinese or Hunan food
- Chinese restaurantworst Chinese restaurant I’ve ever been to
- General Tso’s ChickenGeneral Tso’s Chicken and the Beef and Green beans had the same watery tasteless sauce
- House of Hunanutterly misleading - their food has nothing to do with Hunan
If you're looking for generous portions of potentially delicious and authentic Chinese food, it might be worth a try. However, be prepared for a bit of a gamble, as some dishes can unfortunately fall flat with issues like blandness or poor preparation.
Service (5.9 out of 10)
mentioned by 58% of the guests
When it comes to service, there's definitely some good news! Many customers, accounting for 21 positive remarks out of 41 total, highlighted the friendly staff, attentive service, and how quick service often made their experience enjoyable. It seems a warm host can really make a difference, contributing to a generally pleasant atmosphere.
However, the service aspect is a bit of a mixed bag, with a score of 5.9 and customer satisfaction at 51.2%. There were 15 negative comments pointing to issues like a rude owner, slow service, and a perceived lack of basic courtesy. Some even found the owner to be abrasive, leading to disappointing wait times and a less-than-welcoming feeling.
Service
41
Reviews
51%
Satisfaction
15
negative
5
neutral
21
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Quick service
What people don't like
- Rude owner
- Slow service
- Lack courtesy
Often praised
- serviceI felt it could have used a bit more sauce and green onion. On the positive side, the looks of the place were fine, it was clean, and the service was great.
- chef and serverthe chef and server are always kind
- deliveryreceived our food quickly
- disappointedI haven't ever been disappointed
- experienceMy experience at this restaurant has always been solid. I've never been disappointed, and the owner is incredibly attentive and on top of things!
- extra sauceasked for extra sauce on a vegetarian dish and they followed through
- friendly staffextremely friendly staff
- open on Jan 1stthey were open on Jan 1st
- ownerthe owner is ON IT!
- people who own itThis is a small but very good place to eat on a day you are going to the ballpark. The people who own it are very friendly.
Frequently criticized
- ownerthe owner is extremely rude and unprofessional
- serviceMy experience at the restaurant was marked by slow service. It seems there was only one person managing the front of house, which likely contributes to the fact that most people order takeout from here.
- basic courtesyit will lack basic courtesy
- cookParece que cambiaron de cocinero
- deliveryI got this food delivered through DoorDash.
- delivery handleDelivery handle is not good and not policy its have no idea how to talk delivery Oder
- delivery policynot policy its have no idea how to talk delivery Oder
- dispositionShe could improve her disposition
- feeling welcomedDidn’t feel welcomed at all
- front of houseonly one person manning the front of house
So, should you go? It's a bit of a gamble on the service front. While you might encounter friendly and efficient staff, be prepared for the possibility of longer waits or a less-than-welcoming interaction with the owner.
If you prioritize quick, friendly service, it might be worth a try, but temper your expectations.
Ambience (7.2 out of 10)
mentioned by 29% of the guests
When it comes to the vibe, this spot generally hits the mark! With a solid score of 7.2 and a customer satisfaction of 75%, most folks really appreciate the cozy atmosphere and clean setting. Many describe it as a charming mom and pop establishment, enjoying the peaceful surroundings and overall cleanliness, based on 12 positive remarks out of 16 total.
However, not everyone is completely wowed. A couple of comments, just 2 out of 16, pointed out that the decor is pretty non-existent. There was also a specific concern about a health rating of 80, which might give some pause.
It seems the focus here isn't on flashy design, but rather a more understated feel.
Ambience
16
Reviews
75%
Satisfaction
2
negative
2
neutral
12
positive
Rating distribution
What people like
- Cozy atmosphere
- Clean setting
- Peaceful restaurant
What people don't like
- Non-existent decor
- Health rating concern
Often praised
- atmosphereThe cozy atmosphere
- NeighborhoodGr8 Value to the "Neighborhood"
- cleanClean
- cleanlinessit was clean
- dine-in experienceenjoyed our dine-in experience too
- looks of the placeI have no problem with the looks of the place
- mom and pop establishmentSmall Mom and Pop establishment
- not full of peoplenot full of people like nearby place
- placeThis is a small but very good place to eat on a day you are going to the ballpark. The people who own it are very friendly.
- settingin a nice and clean setting
Frequently criticized
- decorThe decor is non-existent
- health ratingit was a health rating of 80
If youre looking for a fancy, highly decorated place, this might not be your jam. But if a clean, cozy, and peaceful mom-and-pop spot with good vibes is what you seek, youll likely enjoy it. It's a solid choice for a relaxed meal.
Value (7.2 out of 10)
mentioned by 19% of the guests
When it comes to value, this spot really shines! With a solid score of 7.2 and a customer satisfaction of 70%, its clear many diners feel theyre getting a good deal. Guests frequently praise the great prices, reasonably priced options, and Gr8 Value, often finding a filling meal for less than $10. These positive sentiments are based on 7 out of 10 feedback points.
However, not everyone agrees on the affordability. A couple of voices, representing 2 out of 10 feedback points, mention that the food is expensive and that prices arent always as cheap as expected. While the overall sentiment leans positive, its worth noting that a few customers found the cost a bit higher than anticipated.
Value
10
Reviews
70%
Satisfaction
2
negative
1
neutral
7
positive
Rating distribution
What people like
- Great prices
- Excellent value
- Filling, affordable meals
What people don't like
- Food can be expensive
- Higher than expected
Often praised
- pricesat some of the best prices in the city
- Gr8 ValueGr8 Value to the "Neighborhood"
- decent priceat a decent price
- less than $10filling meal for less than $10
- price per personI particularly enjoyed the sesame chicken, Mongolian beef, and prawns, all served over rice. The meal was perfect for lunch and the price per person was between $10–20.
- reasonably pricedThey offer a large varied menu with large portions of fresh food. The restaurant is clean and reasonably priced. However, the service can slow down when they are busy, as there are only two people running the place.
Frequently criticized
- food pricefood is expensive
- pricesThe prices are not as cheap
If you're looking for a place that generally offers good bang for your buck, this spot is a solid choice. Most diners find the value to be quite appealing, making it worth trying for an affordable meal. Just be aware that a small number of guests felt the prices were a bit high.
How are the prices at House Of Hunan?
You’re looking at roughly 27 per person – reported by 25 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average sits here, the prices actually spread out quite a bit, with many guests spending less in the 11-20$ range, and a few opting for more premium dishes, even above 100$.
Here’s a quick look at what guests spend per person, based on the latest 25 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Chinese restaurant in San Francisco, offering options for different budgets while maintaining a mid-range average.
Customer Reviews: what people think about House Of Hunan
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Generous Portions and Kind Service
My experience at this restaurant was very positive. The portions are generous, and the chef and server are always kind and greet me with smiles. The dishes I’ve tried so far are all decent.
- portions9
- chef and server10
- dishes8
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Lunch
1
Horrible Food Under New Ownership
I've been going to this spot for over a decade. Apparently, there's new ownership, and the food was horrible. It's nothing like it was before.
The beef was thick and dry like cardboard, and the sauce was tasteless. I couldn't even get through the first few bites. From the looks of other reviews, it won't get any better.
I'd stay away.
- food1
- beef1
- sauce1
Price per Person
- $31–$40
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Dinner
2
Food Decline Under New Owners
My experience at this restaurant has unfortunately declined under the new owners. I found the General Tso’s Chicken and the Beef and Green beans to have the same watery tasteless sauce. The beef itself seemed steamed rather than stir-fried.
What a shame. ☹️
- General Tso’s Chicken2
- Beef and Green beans2
- watery tasteless sauce1
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Lunch
1
Foul and Inedible Delivery Food
I received this food via DoorDash delivery. Unfortunately, everything I ordered was either foul or inedible. The combination chow mein contained a hair.
The pork buns were extremely dry and stale with very little filling. The sesame chicken was soggy and tasted overwhelmingly of sugar, and the accompanying broccoli was raw. The entire order smelled and tasted as if it had been sitting out all day.
Due to being pregnant and fearing food poisoning, I discarded the food after just a few bites.
- combination chow mein1
- pork buns2
- sesame chicken2
Visit Type
- Food Exploration
Service Type
- Dine-in
6
Fresh Appetizer, Chewy Pork Belly
My experience at the restaurant was mixed. I found the food to be fresh overall. The shrimp appetizer was particularly good, described as light and fresh.
However, the pork belly was a disappointment; it was thick and chewy, and I wished it had been thin and crispy.
- food7
- shrimp appetizer8
- pork belly3
What House Of Hunan offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Alcohol
Dining options
- Dinner
- Lunch
- Table service
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Atmosphere
- Casual
FAQs
What dining options and services does House Of Hunan Restaurant offer?
At House Of Hunan Restaurant, you can enjoy a variety of dining experiences. You have the flexibility of choosing dine-in for lunch or dinner with table service. If you prefer to eat at home, convenient takeout, delivery, and even no-contact delivery options are available for you.
Is House Of Hunan Restaurant accessible and family-friendly?
Yes, House Of Hunan Restaurant is designed with accessibility in mind, featuring a wheelchair accessible entrance and seating. It’s also considered good for kids, making it a welcoming spot for families looking for a casual Chinese meal in San Francisco.
What is the overall customer sentiment for House Of Hunan?
House Of Hunan has a mixed customer sentiment, reflected in its Restaurant Score of 6.4 and Customer Satisfaction of 60.9%. While Value (7.2) and Ambience (7.2) are generally positive, Food (6.4) is average, and Service (5.9) is a common area for concern.
Are the food portions generous at House Of Hunan?
Yes, many customers frequently mention and appreciate the large portions of food served at House Of Hunan, often finding them to be more than sufficient.
What are some common criticisms regarding the food at House Of Hunan?
Some diners have expressed concerns about the food authenticity and consistency, with specific dishes occasionally described as tasteless or having a watery sauce, leading to an inconsistent dining experience.