oChef » Hong Kong BBQ – San Francisco

Hong Kong BBQ - San Francisco

Chinese Restaurant Hong Kong BBQ in San Francisco
Photo from Hong Kong BBQ
How do the guests rate it?
Hong Kong BBQ at a glance
San Francisco Silver Terrace
$$
Price per Person $11–$20
mentioned by 3 of the guests
#1361 out of 2403 places to eat in San Francisco
#108 Chinese Restaurant out of 276 in San Francisco
Good
7.3 out of 10
7.1
Food
6.7
Service
5.7
Ambience
8.9
Value
58

Reviews

74.1%

Satisfaction

Often praised
  • Budget-friendly
  • Tasty dishes
  • Good service
Frequently criticized
  • Order mistakes
  • Food consistency
  • Modest setting

The restaurant Hong Kong BBQ is a beloved Chinese Restaurant nestled in San Francisco’s vibrant Silver Terrace neighborhood. You’ll find a casual atmosphere perfect for enjoying delicious small plates or grabbing a quick bite.

Whether you’re planning dinner with friends or a relaxed lunch, this spot offers a welcoming experience. It’s a great choice for families too, ensuring everyone feels right at home.

Overview: Introducting Hong Kong BBQ

Hong Kong BBQ offers a straightforward dining experience where the focus is clearly on providing substantial meals at an affordable rate. Many appreciate the kind and caring approach from the staff, contributing to a generally pleasant visit.

However, some guests have noted occasional issues with order accuracy, which can be a minor frustration. Despite this, the flavorful homestyle cooking often makes up for these small hiccups, drawing people back for its consistent offerings.

Good
7.3 out of 10
58

Reviews

74.1%

Satisfaction

12

negative

3

neutral

43

positive

Hong Kong BBQ achieves a respectable overall score of 7.3, with customer satisfaction standing at a good 74.1%. This indicates a generally positive experience for most diners, reflecting a solid performance across various aspects.

These insights are drawn from 58 customer observations, with 43 positive remarks outweighing 12 negative ones. The restaurant truly shines in Value (8.9), which is consistently highlighted by patrons for its affordability.

The Food (7.1) also earns good marks for its taste and homestyle appeal, while Service (6.7) is generally seen as attentive. The Ambience (5.7), however, registers as more average, suggesting it’s functional rather than a standout feature.

What people like
  • Exceptional Value
  • Flavorful Homestyle Food
  • Kind, Friendly Service
What people don't like
  • Order Accuracy Issues
  • Untrimmed/Cold Dishes
  • Average Ambience

If you’re seeking a no-frills meal where generous portions and affordability are key, Hong Kong BBQ is certainly worth considering. It delivers on its promise of satisfying, homestyle Chinese cooking, making it a practical choice for a casual dining experience.

With a solid recommendation score of 7.8, this establishment is a strong contender for those prioritizing value and taste over a lavish setting. Just be mindful of potential minor service hiccups, but overall, it’s a place that generally leaves patrons content.

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Verdict: Our expert take on Hong Kong BBQ

Food (7.1 out of 10)

mentioned by 100% of the guests

When it comes to the food, youre looking at a pretty solid experience! With a score of 7.1 and customer satisfaction at 76.5%, the general consensus is quite good. Based on 26 positive remarks out of 34 total, many folks rave about the delicious, homestyle cooking and generous portions.

Youll often find great takeout choices, and the egg rolls are a definite highlight. However, it's not without a few minor hiccups, as noted in 8 negative opinions. Some diners have encountered issues like untrimmed vegetables, dishes that can be cold, or even inconsistent orders regarding salt or meat.

There were also mentions of mushy noodles, suggesting occasional slips in execution.

7.1 Food

34

Reviews

76%

Satisfaction

8

negative

0

neutral

26

positive

Rating distribution
What people like
  • Homestyle cooking
  • Generous portions
  • Delicious egg rolls
What people don't like
  • Untrimmed ingredients
  • Dishes can be cold
  • Inconsistent orders

Often praised

  • food
  • Chinese for breakfast
  • big plate
  • complimentary dish
  • complimentary sweet snack
  • delicious
  • egg roll
  • egg rolls
  • entree and 2 sides
  • free ice cream

Frequently criticized

  • No salt
  • beef
  • curry
  • dishes
  • ice cream
  • pan fried geen jur mein
  • pork chai sui
  • vegetables and meat

If you're after flavorful, homestyle Chinese food with generous portions and great value, this spot is definitely worth a try. Just be aware that some minor inconsistencies, like untrimmed ingredients or dishes being cold, might pop up occasionally.

Service (6.7 out of 10)

mentioned by 46% of the guests

When it comes to service, many guests have experienced some truly positive interactions. Youll often find a nice lady or staff who are kind and caring , providing wonderful service . Some even mentioned staff offered to help them to their car!

With 7 positive remarks out of 11 total, the personal touch clearly shines through, contributing to a decent 6.7 score. However, its not all smooth sailing, as customer satisfaction sits at a more mixed 63.6%. A few guests noted issues where staff don't understand English , leading to frustration.

More significantly, there are recurring complaints about take out order s, with some experiencing their order being messed up multiple times. These 3 negative observations highlight areas needing attention.

6.7 Service

11

Reviews

63%

Satisfaction

3

negative

1

neutral

7

positive

Rating distribution
What people like
  • Friendly, caring staff
  • Helpful assistance
  • Wonderful service
What people don't like
  • Order accuracy issues
  • Language barrier
  • Takeout order errors

Often praised

  • kind and caring
  • lady
  • nice lady
  • offered to help
  • staff
  • woman that helps
  • wonderful service

Frequently criticized

  • my order
  • take out order
  • understand english

If youre dining in, youll likely appreciate the genuinely kind and caring staff who offer wonderful service . However, if youre planning a takeout order, proceed with caution, as there are consistent reports of orders being messed up . Its a bit of a gamble, so consider your needs before you go.

Ambience (5.7 out of 10)

mentioned by 15% of the guests

When it comes to the vibe, youll find some positive notes about the atmosphere, with one person describing it as "cool and clean and comfortable. " This positive feedback contributes to an overall ambience score of an average 5.7, though customer satisfaction is quite poor at 33.3%. This is based on 1 positive piece of feedback out of 3 total pieces of feedback.

However, the theme seems to be a bit of a mixed bag. One piece of feedback mentioned the "chinese zodiac" theme, which "inspired me to look into my chinese zodiac. " This suggests the theme might be distracting or perhaps didnt quite hit the mark for everyone, leading to a less cohesive experience.

5.7 Ambience

3

Reviews

33%

Satisfaction

1

negative

1

neutral

1

positive

Rating distribution
What people like
  • Cool and clean
  • Comfortable atmosphere
What people don't like
  • Chinese zodiac theme

Often praised

  • atmosphere

Frequently criticized

  • chinese zodiac

If you're looking for a perfectly cohesive and universally loved atmosphere, this might be a mixed bag. While some find it comfortable, the specific theme could be a dealbreaker for others, so go in with an open mind.

Value (8.9 out of 10)

mentioned by 69% of the guests

When it comes to getting bang for your buck, this spot truly shines! With an excellent score of 8.9 and a fantastic customer satisfaction rate of 90%, guests consistently rave about the incredible price and how affordable everything is. Many highlight the generous 3 item plate and the overall feeling that its cheap for the quality, making it a no-brainer for budget-conscious diners.

These glowing remarks come from 9 positive experiences out of 10 total. Whats truly remarkable is the complete absence of any negative feedback regarding value. Across all 10 customer experiences, not a single complaint was raised about pricing or portion sizes.

This suggests an overwhelmingly positive consensus that you're getting a fantastic deal here, with no hidden costs or disappointments to worry about.

8.9 Value

10

Reviews

90%

Satisfaction

0

negative

1

neutral

9

positive

Rating distribution
What people like
  • Excellent price point
  • Extremely affordable food
  • Generous 3-item plate
What people don't like

Often praised

  • price
  • 3 item plate
  • affordable
  • cheap for the quality
  • takeout box

Frequently criticized

No complaints so far.

If youre looking for a meal that wont break the bank but still delivers on quality and quantity, this place is a must-try. You'll find the value here to be consistently excellent, making it perfect for an affordable and satisfying dining experience.

How are the prices at Hong Kong BBQ?

You’re looking at roughly 13 per person – reported by 3 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.

Looking at the recent reviews, prices are a bit spread out, with some folks spending less than 10 $ and others in the $11–$20 range. While the data is limited with only 3 reviews, it gives us a good indication of what to expect.

Here’s a quick look at what guests spend per person, based on the latest 3 reviews. Just a heads-up, the data is limited, but it gives us a good indication!

How this restaurant’s value stacks up against similar spots in San Francisco.

Considering its a Chinese Restaurant in San Francisco and the pricing is comfortably mid-range, we think the pricing feels fair. Its a good spot if you’re looking for a reliable meal without breaking the bank.

Customer Reviews: what people think about Hong Kong BBQ

Visit Type
  • Delivery
Service Type
  • Takeout
Kathryn C.
Review date: 04/03/2025
8
Tasty Roast Meat with Generous Portions
I got some roast meat take out from here. I tried both the roast pork and the ribs, and I found both to be tasty. This place is incredibly busy, seemingly the busiest on the block! I noticed they offer generous portions.
  • roast meat8
  • roast pork8
  • ribs8
Visit Type
  • Regular Visit
Service Type
  • Takeout
Simone L.
Review date: 12/19/2023
8
Great Homestyle Cooking and Value
My experience at this restaurant was positive, with a really nice lady serving there. The food is good and flavorful, offering regular homestyle cooking. It's important to note that there are two restaurants that look similar next door to each other, so make sure to go to the correct location (the one with the 3-item plate for $6), which offers a very big plate. It's also more valuable to purchase food by the takeout box. Service: 5/5 Food: 4/5 Atmosphere: 3/5
  • nice lady9
  • food8
  • homestyle cooking7
Visit Type
  • Food Exploration
Group Type
  • Friends
Group Size
  • Small Group
Service Type
  • Dine-in
Meal Type
  • Dinner
Mabel M.
Review date: 09/04/2023
6
Mixed Experience with Service Recovery
My experience at the restaurant was a mix of disappointment and pleasant surprise. I had asked for pork chai sui but received beef instead. Additionally, a friend's pan-fried geen jur mein was not crispy and described as mushy. He also requested a little curry, but it ended up tasting like tomato beef chow mein, unlike the crispy and perfect version he's had at Empero. This was quite disappointing. However, the lady was very nice and friendly, and she offered us a complimentary dish of salt and pepper. This gesture helped to make up for the misorder and the less-than-crispy geen jer mein. It's also a shame they no longer sell their ice cream, which was a bargain at 50 cents.
  • lady9
  • complimentary dish8
  • pork chai sui2
  • beef2
  • pan fried geen jur mein2
Visit Type
  • Food Exploration
Service Type
  • Takeout
Meal Type
  • Dinner
Wait Time
  • Moderate (16–30 min.)
John B.
Review date: 02/26/2022
10
Kindness Reminded Me of Grandparents
My experience at this restaurant was incredibly touching. The Chinese couple who owned it were so kind and caring. While I was waiting for my party tray order, they generously gave me a free ice cream and egg roll. Their warmth and attentiveness reminded me of my own grandparents, which was particularly emotional as they are no longer with me. They even offered to help me to my car. I tried to express my gratitude in my broken Cantonese. I will definitely be coming back again.
  • kind and caring10
  • free ice cream9
  • egg roll9
Visit Type
  • Delivery
Service Type
  • Takeout
Dave K.
Review date: 12/10/2020
1
Consistently Messed Up Orders
My experience at this restaurant was incredibly frustrating due to their consistent inability to get my order right. They don't seem to understand English, and they repeatedly messed up my take-out orders. I specifically asked for no salt twice, and they still added salt. I gave them three chances, and each time they failed to fulfill my order correctly. I ended up throwing away a couple of orders because they were so wrong. For comparison, Wing Hing, Uncle Yu, and Tops are all so much better!
  • understand english1
  • take out order1
  • No salt1

What Hong Kong BBQ offers

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible seating

Crowd

  • Groups

Children

  • Good for kids

Popular for

  • Dinner
  • Lunch
  • Solo dining

Amenities

  • Restroom

Offerings

  • Small plates
  • Quick bite

Dining options

  • Dinner
  • Lunch
  • Table service

Service Options

  • Dine-in
  • Takeout
  • Delivery

Atmosphere

  • Casual

FAQs

Is Hong Kong BBQ Restaurant accessible for all guests?
Yes, Hong Kong BBQ Restaurant prioritizes accessibility. You’ll find a wheelchair accessible entrance and wheelchair accessible seating, ensuring a comfortable dining experience for everyone.
At Hong Kong BBQ Restaurant, you can enjoy lunch or dinner with convenient table service. The menu features delicious small plates, perfect for a quick bite, catering to various appetites.
Hong Kong BBQ earns a good overall score of 7.3, driven by strong Value (8.9) and solid Food (7.1) and Service (6.7), though Ambience (5.7) is more average.
Yes, customers frequently praise the restaurant for its exceptional Value, noting the incredibly cheap prices and generous portions available.
Some patrons have experienced issues with order accuracy and found certain dishes to be untrimmed or occasionally served cold.
Loading map…
Location
2728 San Bruno Ave, 94134 San Francisco
Opening hours
Monday – Saturday
11:00 AM – 7:00 PM
Sunday
Closed