Accessibility
- Wheelchair accessible entrance
oChef » Heroic Italian – San Francisco
Heroic Italian - San Francisco
Photo from Heroic Italian
Heroic Italian at a glance
San Francisco Mission District
- 🍝 Italian Restaurant
$$
Price per Person $21–$30
mentioned by 35 of the guests
#1165 out of 2403 places to eat in San Francisco
#81 Italian Restaurant out of 122 in San Francisco
Good
7.5 out of 10
Food
Service
Ambience
Value
193
Reviews
73.1%
Satisfaction
Often praised
- Quality sandwiches
- Friendly service
Frequently criticized
- High price
- QR ordering
The restaurant, Heroic Italian San Francisco, is a charming Italian Restaurant nestled in the vibrant Mission District. You’ll find it’s a perfect spot for a quick bite, offering delicious Italian fare in a casual setting.
This eatery provides a welcoming atmosphere for locals and visitors alike, making it an ideal choice for your next meal.
Overview: Introducting Heroic Italian
Heroic Italian offers a compelling experience, particularly for its culinary offerings. Guests frequently praise the quality of its sandwiches and the fresh ingredients used.
The overall dining atmosphere and attentive staff also contribute positively to the visit, making it a pleasant spot for a meal. However, the price point is a notable concern for some patrons, who find the portions small for the cost.
While the service is generally well-regarded, the digital ordering system occasionally presents minor inconveniences.
Good
7.5
out of 10
193
Reviews
73.1%
Satisfaction
44
negative
8
neutral
141
positive
Overall, Heroic Italian garners a solid 7.5, reflecting a generally positive reception. Customer satisfaction stands at a commendable 73.1%, indicating that most visitors leave content.
This positive sentiment is built on 141 positive remarks compared to 44 negative ones, out of 193 total comments, suggesting a strong foundation of positive experiences. The culinary aspect truly shines, with Food scoring an excellent (8).
Service also performs well with a good (7.4), and the Ambience is quite pleasant at a good (7.1). However, the primary area for improvement lies in Value, which registers a poor (3.7), indicating that while quality is high, the pricing for the portion size is a recurring concern for some.
What people like
- Exceptional sandwich quality
- Attentive, friendly staff
- Inviting outdoor seating
What people don't like
- High price for size
- Impersonal QR ordering
Heroic Italian earns a solid 7.6 recommendation, suggesting it’s a worthwhile stop for those prioritizing excellent Italian-style sandwiches and quality ingredients. If you’re seeking a casual, flavorful lunch with a pleasant atmosphere and don’t mind paying a premium for quality, this spot delivers.
However, be prepared for the higher price point, as some find the portions modest for the cost. The digital ordering system might also be a minor hurdle for some.
If these aspects don’t deter you, you’ll likely enjoy the culinary experience and friendly service.
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Verdict: Our expert take on Heroic Italian
Food (8 out of 10)
mentioned by 97% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 8 and customer satisfaction at a strong 81.9%, diners are consistently pleased. Many rave about the delicious and fresh ingredients, especially the amazing bread and quality imported Italian meats, making up 113 positive remarks out of 138 total.
However, not everyone leaves completely satisfied, with 22 negative remarks pointing to some areas for improvement. Some find the sandwich size to be a bit small, leading to feelings that the amount of meat is sparse and the overall value is expensive for what you get, occasionally describing it as mediocre.
Food
138
Reviews
81%
Satisfaction
22
negative
3
neutral
113
positive
Rating distribution
What people like
- Delicious, fresh food
- Amazing bread quality
- Quality Italian meats
What people don't like
- Small sandwich size
- Sparse meat filling
- Expensive for size
Often praised
- breadMy experience at this restaurant was fantastic! I enjoyed great sandwiches made with amazing bread, featuring delicious Italian meats and cheese. The fresh salads were also a highlight.
- sandwichesRun, don't walk, to get one of these sandwiches – they're incredible.
- foodSuch fresh tasting and wonderful food
- OMG sandwichorder the spicy sauce for the OMG sandwich
- sandwichOMG is the name of the sandwich with all kinds of meats from italy.
- OMG SandwichGot the OMG and it’s a solid tasting sandwich
- delicioustasted fresh and delicious
- glass of wineMy experience at the restaurant was centered around enjoying great sandwiches and salads for lunch. I appreciated the ability to sit, order a sandwich, and have a glass of wine or multiples from Swirl.
- imported Italian meatsimported Italian meats and assorted toppings shine through
- ingredientsI was impressed by the great service and the excellent bread. The use of high-quality ingredients was evident in every dish. The restaurant offers lots of outdoor seating, making it a lovely place to hang out.
Frequently criticized
- OMG sandwichOMG I spent $17($21+with tip) on this sandwich
- sandwichthis thing aint 6 inch long and yet they charge a arm and a leg for this mediocre excuse for a sandwich
- sizetoo expensive for the size and for the lack of quality
- artichoke spreadmissing the artichoke spread
- breadas was everything, including the bread. It was a hot mess!
- fillingHowever, the main issue was the price; $21 is heinous, especially considering the size. It needs to be longer and have more filling.
- foodthis mediocre excuse for a sandwich
- fresh seafoodlack of fresh seafood for a $22 dish is wild
- giardinieramissing the giardiniera
- half a sandwichThis is half a sandwich not a full sandwich
If you're looking for delicious, high-quality sandwiches with fantastic bread and fresh ingredients, this place is definitely worth a try. Just be prepared that some find the portions a bit small for the price, so manage your expectations on size.
Service (7.4 out of 10)
mentioned by 46% of the guests
When it comes to service, this spot generally hits the mark, boasting a good score of 7.4 and a solid 73.1% customer satisfaction. Out of 26 total remarks, 19 were positive, frequently praising the friendly staff, helpful owner, and prompt service. Many guests highlighted the over-the-top service and excellent customer service, making for a truly pleasant experience.
However, there's a bit of a snag for some, with 7 negative comments focusing on the ordering system. The QR code ordering, while sometimes easy, was occasionally described as impersonal, with guests noting the lack of traditional waitstaff and the need to pay and tip upfront. Some even encountered technical issues like freezing or error codes.
Service
26
Reviews
73%
Satisfaction
7
negative
0
neutral
19
positive
Rating distribution
What people like
- Friendly staff
- Prompt service
- Helpful owner
What people don't like
- QR code ordering
- Impersonal service
- Pay upfront
Often praised
- servicemeats and service. Really tasty sandwiches!
- staffstaff is quick have really friendly and gracious
- orderingordering in your phone is easy and fast
- David, the ownerWhile the pricing might be a bit high compared to other sandwich places, the flavor was undeniably awesome. The service was also excellent; David, the owner, was super friendly and helpful, passionately explaining the menu and showing pride in his quality. The ambiance was pleasant with outdoor seating, though it was a bit hard to notice the sandwich shop within the wine shop.
- brothersmet both brothers (very friendly)
- customer serviceThe tomato sauce was great, and the meatballs were tasty. I also enjoyed a nice Malbec from the shared wine place, Swirl, which offered excellent customer service.
- over-the-top servicethe over-the-top service
- ownerWonderful owner who speaks Italian.
- peoplepeople are pleasant
- promptly servedDish, which truly lived up to its name, and the Gladiator salad, which was excellent. The service was friendly and promptly served, making for a highly recommended dining experience.
Frequently criticized
- QR code orderingQR code ordering wasn’t working correctly (freezing, error codes)
- impersonalImpersonal
- orderingthe ordering is QR code
- ordering systemMy experience at the restaurant was marred by the ordering system. It’s a shame that the only way to order is through a QR code. This system wasn’t working correctly, exhibiting issues like freezing and error codes.
- paymentyou pay and tip prior to being served
- serviceService:1
- waitstaffNo waitstaff
If you appreciate friendly, prompt service and are comfortable with a modern, self-service ordering system, you'll likely have a great experience here. However, if you prefer traditional waitstaff and ordering, the QR code system and upfront payment might be a point of contention.
Ambience (7.1 out of 10)
mentioned by 21% of the guests
The ambiance here generally earns a solid 7.1, landing it in the good category. Guests frequently highlight the outdoor seating as a lovely place to hang out and a perfect lunch spot. With 6 positive observations out of 11 total, the accompanying wine bar also gets a special mention for adding to the overall charm and atmosphere.
Despite the generally good score, customer satisfaction is a mixed 54.5%, and it seems the weather plays a role. A couple of comments, making up 2 negative remarks, point out that it can get a bit cold and breezy, especially impacting the sidewalk booths experience. So, while the outdoor areas are loved, they might be weather-dependent.
Ambience
11
Reviews
54%
Satisfaction
2
negative
3
neutral
6
positive
Rating distribution
What people like
- Outdoor seating available
- Great wine bar
- Perfect lunch spot
What people don't like
- Weather dependent
- Can be cold
Often praised
- AtmosphereAtmosphere:5
- ambianceSo there are a few tables outside to enjoy.
- lunch spotIt truly is a perfect lunch spot
- outdoor seatingThe use of high-quality ingredients was evident in every dish. The restaurant offers lots of outdoor seating, making it a lovely place to hang out. I enjoyed the healthy food and shared a nice bottle of rosé.
- place to hang outThe use of high-quality ingredients was evident in every dish. The restaurant offers lots of outdoor seating, making it a lovely place to hang out. I enjoyed the healthy food and shared a nice bottle of rosé.
- wine barthe accompanied wine bar is fantastic
Frequently criticized
- sidewalk boothsIt was a bit cold and breezy
- weatherit was a bit cold and breezy
If youre looking for a spot with a great outdoor vibe and a nice wine bar, this place is definitely worth checking out. Just be sure to pick a day with pleasant weather, as the outdoor experience can be a bit chilly otherwise. Its perfect for a sunny lunch or a relaxed evening.
Value (3.7 out of 10)
mentioned by 38% of the guests
When it comes to value, the feedback is quite a mixed bag, leaning heavily towards the lower end. With a score of just 3.7 and customer satisfaction at a mere 16.7%, its clear that most guests feel the pinch. However, out of 18 total opinions, 3 positive comments did highlight that while the price might be high, some felt it was worth it, even calling it a great addition to the neighborhood compared to other local spots.
On the flip side, the overwhelming majority of 13 negative opinions strongly focused on the high prices. Many guests felt items like a sandwich or spaghetti were simply too much, often citing the exorbitant price' and small portions for the cost. This frequently led to disappointment, with diners feeling they paid too much for what they received.
Value
18
Reviews
16%
Satisfaction
13
negative
2
neutral
3
positive
Rating distribution
What people like
- Worth the price
- Good neighborhood addition
What people don't like
- Too expensive
- Small portions for price
Often praised
- pricePrice is expensive but you definitely get what you pay for!
- addition to neighborhoodA great addition to a neighborhood that has too much overpriced and mediocre food
Frequently criticized
- priceThe food was very good, and I especially enjoyed the excellent gluten-free bread. However, I found it to be quite expensive for the size of the sandwich; I was expecting something 1. 5-2 times larger given the price.
- $17 OMG sandwichhesitant to try the very well reviewed $17 OMG sandwich due to its exorbitant price
- $17($21+with tip)OMG I spent $17($21+with tip) on this sandwich
- $20 sandwichIncredibly disappointing for a $20 sandwich
- pricesyou wouldnt expect to pay 25 plus bucks for this
If youre considering a visit, be prepared for prices that many find steep, especially for the portion sizes. While a few guests feel the quality justifies the cost, the general consensus suggests you might leave feeling like you paid too much. Its a place to try if you prioritize specific quality over budget, but it might disappoint if you're looking for great value.
How are the prices at Heroic Italian?
On average, you’ll spend around 25 per person – based on 35 guests. That puts the restaurant in the $21–$30 category. For an Italian Restaurant, that’s comfortably mid-range, maybe slightly above.
Looking at what people actually spend, most diners find themselves in this $21–$30 sweet spot, showing prices are pretty consistent around the average rather than being all over the map.
Here’s a quick look at what guests spend per person, based on the latest 35 reviews.
Comparing value for money: how this restaurant stacks up against similar spots in San Francisco.
Overall, we think the pricing feels quite fair for an Italian spot in San Francisco. Its a solid choice if youre looking for good value without breaking the bank.
Customer Reviews: what people think about Heroic Italian
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
9
Heroic Italian: A Must-Try Lunch Spot!
My experience at Heroic Italian was fantastic! I highly recommend the Polpette sandwich and spicy tomato soup combo – it's a non-negotiable choice. The food was phenomenal, served hot, fresh, and incredibly flavorful.
The soup had a creamy texture with a pleasant kick of spice, and the sandwich was generously packed with delicious meatballs, peppers, and sweet caramelized onions. It's truly a perfect lunch spot, complemented by their expert wine selection. Definitely stop in for a great meal!
- Polpette sandwich9
- spicy tomato soup9
- food10
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Delicious GF Pasta and Great Service!
As a celiac, finding gluten-free pasta that actually tastes like pasta can be a challenge, but this place has GOOD PASTA. The tomato sauce was great, and the meatballs were tasty. I also enjoyed a nice Malbec from the shared wine place, Swirl, which offered excellent customer service.
- GF pasta10
- tomato sauce8
- meatballs8
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
7
Good Food, Impersonal Service
My experience at this restaurant was a mixed bag. The food was very good, with the Prosciutto being amazing. However, the ordering process via QR code, where payment and tip are required before being served, and the lack of waitstaff made the experience feel impersonal.
While the food was excellent, the service model detracted from the overall dining experience.
- food9
- Prosciutto10
- ordering3
- payment3
- waitstaff2
Price per Person
- $21–$30
Visit Type
- Business Meeting
Group Type
- Colleagues
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Lunch
10
Exceptional Italian Catering and Lunches!
As a local neighbor and business owner, Heroic Italian has become my go-to for a quick bite and client luncheons. My favorites are the cesar salad with chicken and the OMG sandwich. Yesterday, Dave and his crew exceeded all expectations by catering a client event with 28 lunch boxes, featuring 4 different sandwiches.
My guests were wowed by the presentation and couldn't get over how flavorful the sandwiches were, from the bread (deelish!) to the meats, not to mention the generous portions. I've already told 40 people about your special menu and restaurant. Thanks, Dave, to you and your crew for the fabulous lunches and over-the-top service!
I'll be back for more!
- cesar salad with chicken9
- OMG sandwich9
- presentation10
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Meal Type
- Lunch
9
Delicious Italian Sandwiches and Wine
My experience at this restaurant was fantastic! I enjoyed great sandwiches made with amazing bread, featuring delicious Italian meats and cheese. The fresh salads were also a highlight.
A great perk is the option to get a glass of wine from their selection to enjoy with your meal. The food was excellent, and the atmosphere was enjoyable, making for a perfect lunch.
- sandwiches10
- bread10
- Italian meats and cheese10
What Heroic Italian offers
Crowd
- Family-friendly
- LGBTQ+ friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Alcohol
- Wine
- Vegetarian options
- Quick bite
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Onsite services
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Pets
- Dogs allowed
Atmosphere
- Casual
FAQs
What dining options are available at Heroic Italian San Francisco?
At Heroic Italian, you can enjoy a variety of dining options including lunch, dinner, and dessert. They also offer catering services for your events and provide comfortable seating for your meal.
Does Heroic Italian San Francisco offer services for families and pets?
Yes, Heroic Italian is good for kids, providing high chairs for little ones. Plus, you’re welcome to bring your furry friends along as dogs are allowed at this San Francisco Italian restaurant.
How does Heroic Italian generally rate among customers?
Heroic Italian holds a strong overall score of 7.5. Its Food is highly rated (8), Service is good (7.4), and Ambience is pleasant (7.1), though Value is a notable concern (3.7).
What kind of food can I expect at Heroic Italian?
Customers frequently praise the high-quality sandwiches made with fresh ingredients and excellent bread, often highlighting the delicious imported Italian meats.
Is Heroic Italian considered good value for money?
While the quality of the food is appreciated, many customers find the price to be on the higher side for the size of the portions, leading to some concerns about overall value.