Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Flow Açai – Orlando
Flow Açai - Orlando
Photo from Flow Açai
Flow Açai at a glance
Orlando Florida Center
- 🥗 Health Food Restaurant
$$
Price per Person $11–$20
mentioned by 68 of the guests
#29 out of 163 places to eat in Orlando
#2 Health Food Restaurant out of 4 in Orlando
Excellent
8.2 out of 10
Food
Service
Ambience
Value
353
Reviews
81.9%
Satisfaction
Often praised
- Great ambiance
- Friendly service
- Good açaí
Frequently criticized
- Expensive
- Icy açaí
- Poor service
The restaurant Flow Açai is a vibrant Health Food Restaurant located in Orlando’s bustling Florida Center neighborhood. You’ll discover a trendy atmosphere perfect for enjoying a quick, healthy bite.
This spot is known for its extensive vegan, vegetarian, and organic options, making it a go-to for health-conscious diners. Whether you’re craving small plates or a full meal, you’ll find something delicious here.
Overview: Introducting Flow Açai
Flow Açai often impresses with its delightful atmosphere and a team known for being incredibly attentive and friendly. Many guests appreciate the high quality of their açaí, describing it as delicious, fresh, and well-prepared, often highlighting the vibrant fruits and generous toppings.
However, some experiences reveal inconsistencies, particularly with service, where some found staff unwelcoming or encountered issues with closing times. A significant concern revolves around the value, with several customers feeling the offerings were overpriced or that the açaí itself didn’t always meet expectations in taste or texture.
Excellent
8.2
out of 10
353
Reviews
81.9%
Satisfaction
62
negative
2
neutral
289
positive
Flow Açai achieves a solid overall rating of 8.2, indicating a generally positive dining experience. This is further supported by a strong Customer Satisfaction rate of 81.9%, reflecting that most patrons leave content.
These figures are drawn from a considerable pool of 353 customer observations, with 289 positive remarks outweighing 62 negative ones. Diving deeper, the establishment truly shines in its Ambience (9.1), creating a very pleasant setting.
The Service (8.7) also stands out, with many commending the staff’s attentiveness. While the Food (8.2) generally receives good marks for its quality, the primary area for improvement is clearly Value (3.7), which many find to be a significant drawback.
What people like
- Inviting atmosphere
- Attentive staff
- Quality açaí bowls
What people don't like
- High prices
- Inconsistent açaí texture
- Service inconsistencies
Flow Açai holds a strong Recommendation Score of 8.2, suggesting it’s generally a worthwhile stop. If you prioritize a pleasant setting and friendly service, and are willing to overlook potential price concerns, you’ll likely find a satisfying experience here.
However, be mindful of the pricing and the possibility of inconsistent açaí texture. It’s a good choice for those seeking a vibrant atmosphere and quality açaí, but manage expectations regarding value and occasional service hiccups.
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Verdict: Our expert take on Flow Açai
Food (8.2 out of 10)
mentioned by 85% of the guests
It seems the food here, especially the açaí, is a real crowd-pleaser! With a strong score of 8.2 and customer satisfaction at 83%, many rave about the delicious açaí, its quality, and the fantastic variety of topping options. Out of 153 comments, a whopping 127 praise the creamy, refreshing flavors and fresh ingredients.
However, not everyone is completely bowled over. A smaller number of 24 comments mention issues like the açaí being too frozen or icy, sometimes having an overly sweet flavor, or concerns about the portion size and quality of certain add-ons like milk powder.
Food
153
Reviews
83%
Satisfaction
24
negative
2
neutral
127
positive
Rating distribution
What people like
- Delicious açaí
- Fresh ingredients
- Many topping options
What people don't like
- Icy texture
- Small portions
- Overly sweet
Often praised
- açaíThe workers were incredibly friendly, with Giovanna Oliveira standing out. She prepared a very beautiful and delicious açaí for me. The atmosphere was also rated a perfect 5, and the food was excellent, also receiving a 5-star rating.
- foodThe food was also excellent
- AçaíMy experience at this restaurant was fantastic! I had the best Açaí in town, and they offer multiple flavor combination options to go with it. The service was excellent, and the location is great too!
- acaiDelicioso el acai, tal cual el mismo sabor comerlo acá o comerlo en Copacabana
- açaiTheir açai usually tastes good
- açaí bowlI was very well attended to by Gabriela, who was incredibly friendly. This is one of the best açaí bowls I've had in Orlando. It was creamy, sweet, and generously filled.
- flavorthe flavor is just so good
- fruitsthe fruits are so fresh
- qualityI went with my boyfriend to the outlet to buy some things and we were surprised by the quality. It's my new favorite açaí place.
- toppingsThis was one of the best açaís I've ever had here in the US. The toppings were great, and not to mention the excellent service from Giovanna, who was friendly and attentive. I will definitely be back.
Frequently criticized
- açaíWhile the service was good and the açaí was beautifully presented, the taste was not great. It was ridiculously overpriced and way too sugary, making the $19+tip not worth it.
- acaiprepared the acai very bad (she missed toppings, she put them in a different way than we asked and some parts of the acai where too frozen)
- condensed milkI paid $16 for a small acai bowl that was excessively icy and seemed to be made with half milk powder. The milk powder also had an unpleasant cheesy taste and was drenched in condensed milk. I would advise saving your money and not coming here.
- acai bowlsmall acai that was icy, and half milk powder
- acaí bowlacaí bowl fan until now. Not good at all.
- açai bowlaçai bowl to be a rip-off
- chunks of icemine had chunks of ice
- flavorUnfortunately, this was my worst experience. The flavor doesn't resemble açaí at all. I do not recommend it.
- frozensome parts of the acai where too frozen
- granula and honeyamount of granula and honey was not pleasant.
If youre craving authentic, delicious açaí with plenty of fresh toppings, this spot is definitely worth a visit. Just be mindful that some experiences mention icy texture or sweetness, so you might want to specify your preferences when ordering. Overall, its a solid choice for a tasty treat.
Service (8.7 out of 10)
mentioned by 88% of the guests
The service here truly stands out, boasting a fantastic score of 8.7 and a strong customer satisfaction of 87%. With 140 positive remarks compared to just 21 negative out of 161 pieces of feedback, it's clear that many customers experience friendly, attentive, and quick service, often highlighting helpful recommendations from the staff. However, not every visit is perfect.
Some customers have unfortunately encountered unprofessional staff, experienced frustratingly long wait times, or found the establishment closing earlier than advertised, leading to disappointment and a less-than-ideal experience.
Service
161
Reviews
87%
Satisfaction
21
negative
0
neutral
140
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick service
- Helpful recommendations
What people don't like
- Long wait times
- Unprofessional staff
- Early closures
Often praised
- serviceI would like to give a special compliment to Gabriele, an employee of the Flow Acai group. She is extremely attentive, friendly, and efficient, always providing high-quality service. The experience at Flow Acai becomes even better thanks to her professionalism.
- BrunaBruna who was a sweetheart! Very polite and attentive
- Clarathe girl who attended me, Clara, was incredibly friendly and very nice
- GiovannaI was served very well! By Giovanna, she was super kind and friendly, and the açaí had that Brazilian taste! 🇧🇷
- Isabelliattended by Isabelli, who was super friendly and attentive
- YasminYasmin explained to me that their ACAI is specially made in BRAZIL
- attendantsuper attentive attendant Giovanna
- attentiveattentive, and made me feel very welcome
- serverEspecially the server!!! 😍😍😍 She is very Beautiful!!!
- Gaby Souzaserved by Gaby Souza, service was impeccable, agile, and very friendly
Frequently criticized
- attendantMy experience at the restaurant was disappointing. The attendant was not welcoming or friendly. The counter was dirty with açaí stuff everywhere.
- closing timethey had already closed. They were supposed to be open until 9 pm
- servicethe service was terrible
- acting in bad faithIs it company standard to charge more for more açaí and still leave the cup empty? Sorry, but this is called acting in bad faith with your customers, stuffing the açaí with toppings so it looks full! Awful, terrible!
- assistanceHorrible assistance as well
- attentionvery bad attention for several reasons
- closing earlierclosing earlier then it says online
- company standardHow can you open an establishment and sell a cup that's more empty than full of açaí? The attendant claimed it's the company's standard for the cup to be 'full' this way. Is it company standard to charge more for more açaí and still leave the cup empty?
- descriptiondidn’t even have the courage to read the description
- establishmentFurthermore, it was a struggle to get my money back after I decided to desist. I am very disappointed with the establishment!
If you're seeking genuinely friendly and attentive staff who provide quick service, this place is usually a great choice. Just be aware of potential inconsistencies like occasional long waits or early closures that some customers have reported.
Ambience (9.1 out of 10)
mentioned by 16% of the guests
When it comes to ambience, this spot truly shines! With an excellent score of 9.1 and an impressive 94.4% customer satisfaction, its clear guests love the vibe. Out of 18 comments, a whopping 17 rave about the experience, atmosphere, place, and space, often highlighting the decoration, location, and cleanliness as top-notch.
However, its not entirely spotless. One comment, out of 18, did point out a minor hiccup concerning the counter. Specifically, someone noted the counter was dirty with açaí stuff everywhere, suggesting a small area might occasionally need a quicker tidy-up.
Ambience
18
Reviews
94%
Satisfaction
1
negative
0
neutral
17
positive
Rating distribution
What people like
- Amazing atmosphere
- Lovely setup
- Clean, decorated space
What people don't like
- Dirty counter area
Often praised
- atmospherethe atmosphere was great
- placeThe place is amazing
- experienceShe is extremely attentive, friendly, and efficient, always providing high-quality service. The experience at Flow Acai becomes even better thanks to her professionalism. Highly recommend!
- locationGreat located
- spacelovely space
- AtmosphereAtmosphere:5
- cleanlinessLocal bem higienizado
- decorationsempre muito bem decorado
- setuplover her setup
Frequently criticized
- countercounter was dirty with açaí stuff everywhere
If you're looking for a place with a fantastic vibe, great setup, and clean environment, this spot is definitely worth checking out. The overall atmosphere is a huge draw, making it a pleasant experience for most. Just be aware that one isolated comment mentioned a dirty counter, but it seems to be an exception rather than the rule.
Value (3.7 out of 10)
mentioned by 13% of the guests
When it comes to value, a few folks found some bright spots, noting the price was good and even super great, offering great value for the quality. Based on 21 customer remarks, 5 positive comments highlighted that this spot can be way cheaper than expected. However, the overall sentiment paints a different picture, with a 3.7 score and only 23.8% customer satisfaction, both indicating poor value.
Many felt they were overcharged or that the pricing was really high and very expensive. With 16 negative comments, customers often found the offerings not worth the cost, especially when prices weren't clear.
Value
21
Reviews
23%
Satisfaction
16
negative
0
neutral
5
positive
Rating distribution
What people like
- Good price points
- Great quality value
What people don't like
- Often overpriced
- Unclear pricing
- Poor value for money
Often praised
- pricethe price was super great
- pricesThe prices are great too!
- valueIt's a great value for the quality you receive.
Frequently criticized
- priceWhile the service was good and the açaí was beautifully presented, the taste was not great. It was ridiculously overpriced and way too sugary, making the $19+tip not worth it.
- charging moreThe attendant claimed it's the company's standard for the cup to be 'full' this way. Is it company standard to charge more for more açaí and still leave the cup empty? Sorry, but this is called acting in bad faith with your customers, stuffing the açaí with toppings so it looks full!
- large glassand the large glass is $22
- medium glassthe medium glass is $18
- overchargedshe overcharged me with a price different
- pricesvery expensive. I don't like that the prices aren't explained
- pricingTo make matters worse, I was overcharged with a price different than what was on the website. I had to confirm because there was no pricing at all on any of the menus there, which felt kind of shady.
- same thingA small glass was $15, a medium glass was $18, and a large glass was $22. The service was good, but other places sell the same thing for less.
- small glassThe small glass is $15
- two açaís and a watera conta $60 dólares pra dois açais e uma agua
If you're looking for a great deal, this might not be your best bet. Most customers felt the prices were too high for what you get, often leading to disappointment. You might want to explore other options if value is a top priority for you.
How are the prices at Flow Açai?
On average, you’ll spend around $17 per person – from 68 guests. That puts this Health Food Restaurant in the $11–$20 category. For its type, that’s a comfortable mid-range.
Most diners stick to that $11–$20 range, showing prices are pretty consistent and not spread too widely between super cheap and very premium options.
Here’s a quick look at what guests spend per person, based on the latest 68 reviews.
See how this restaurant’s value stacks up against similar spots in Orlando.
Overall, we think the pricing feels quite fair for a Health Food Restaurant in Orlando. It offers good value for those looking for healthy options without breaking the bank.
Customer Reviews: what people think about Flow Açai
Visit Type
- Delivery
Service Type
- Delivery
1
Horrible Experience, Incorrect Orders
My experience was horrible in every aspect. I ordered online and the restaurant didn't even bother to read the description. I paid almost $50, and both orders came incorrect.
The assistance was also horrible.
- orders1
- assistance1
- description1
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Best Açaí Ever!
My experience at the restaurant was fantastic! I finally got to try their açaí, which I'd been wanting to do for a long time. Thaís provided excellent service, preparing it exactly how I love it.
I definitely recommend it.
- açaí10
- service10
- preparation10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Wonderful Açaí and Excellent Service
I had the pleasure of enjoying a wonderful açaí at Flow Açaí, complemented by excellent service from Thaís. Her attentiveness and friendly demeanor made for a truly exceptional experience. I will definitely be returning.
Thank you, Thaís, for the outstanding service.
- açaí9
- service10
- attentiveness10
Visit Type
- Casual Outing
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
10
Excellent Service with Isabelle!
My family and I had an excellent service! The attendant Isabelle was super professional, friendly and attentive, she made everything even more pleasant. We will come back other times and we will indicate her service to all our friends.
- service10
- attendant Isabelle10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
Amazing Açaí and Wonderful Service!
My experience at this restaurant was truly amazing. The workers were incredibly friendly, with Giovanna Oliveira standing out. She prepared a very beautiful and delicious açaí for me.
The atmosphere was also rated a perfect 5, and the food was excellent, also receiving a 5-star rating. It was a delightful lunch experience with no wait time and a reasonable price per person.
- workers10
- açaí10
- atmosphere10
What Flow Açai offers
Crowd
- Transgender safespace
- Tourists
- LGBTQ+ friendly
- Family-friendly
- Groups
Payments
- Credit cards
- Debit cards
Children
- Has changing table(s)
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
Offerings
- Vegan options
- Healthy options
- Small plates
- Organic dishes
- Vegetarian options
Dining options
- Breakfast
- Brunch
- Counter service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Onsite services
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Pets
- Dogs allowed inside
- Dogs allowed outside
- Dogs allowed
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
- Trendy
FAQs
What kind of healthy and dietary options can you find at Flow Açai in Orlando?
At Flow Açai, you’ll discover a wide range of healthy options, including delicious vegan, vegetarian, and organic dishes. They also offer small plates, perfect for a light meal or snack, catering to various dietary preferences.
Does Flow Açai at International Premium Outlets offer convenient services and accessibility for all guests?
Yes, Flow Açai provides excellent service options like takeout, curbside pickup, and delivery, alongside dine-in. You’ll also find free parking, free Wi-Fi, and full wheelchair accessibility, including entrances, parking, seating, and restrooms.
What are the main strengths and weaknesses of Flow Açai?
Flow Açai is often praised for its inviting atmosphere and attentive staff. Customers generally enjoy the quality of the açaí, but some find the prices to be high and have experienced inconsistencies with açaí texture or service.
How does Flow Açai score overall, and what are its top-performing areas?
Flow Açai has an overall score of 8.2 and a customer satisfaction of 81.9%. Its strongest areas are Ambience (9.1) and Service (8.7), followed by Food (8.2). Value (3.7) is noted as an area for improvement.
Is Flow Açai considered expensive by customers?
Yes, many customers have expressed that Flow Açai is quite expensive, with some mentioning high prices for their açaí bowls and feeling that the value for money is not always there.