Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » Flipper’s – San Francisco
Flipper's - San Francisco
Photo from Flipper’s
Flipper's at a glance
San Francisco Polk Gulch
- 🍔 Hamburger-Restaurant
$$
Price per Person $21–$30
mentioned by 64 of the guests
#1897 out of 2403 places to eat in San Francisco
#29 Hamburger-Restaurant out of 37 in San Francisco
Good
6.6 out of 10
Food
Service
Ambience
Value
386
Reviews
62.7%
Satisfaction
Often praised
- Quality burgers
- Friendly service
- Good value
Frequently criticized
- Slow service
- High prices
- Food inconsistency
The restaurant, Flipper’s, is a popular Hamburger Restaurant nestled in San Francisco’s vibrant Polk Gulch neighborhood. You’ll discover a casual spot perfect for a quick bite or a satisfying meal.
Known for its delicious offerings, this establishment also caters to your late-night cravings, making it a versatile choice for any time of day. Whether you’re looking for lunch, dinner, or even breakfast, Flipper’s Gourmet Burgers has you covered.
Overview: Introducting Flipper's
Flipper’s offers a mixed experience. Many appreciate the generally good food, especially the tasty burgers, and often commend the friendly service.
It can be a decent spot for a quick meal. However, some diners have encountered issues with slow wait times and inconsistent service.
There are also concerns about the overall value, with some finding it a bit pricey for what’s offered.
Good
6.6
out of 10
386
Reviews
62.7%
Satisfaction
118
negative
26
neutral
242
positive
Flipper’s earns a respectable overall score of 6.6 out of 10, indicating a generally positive but not outstanding experience. Customer satisfaction sits at 62.7%, suggesting a mixed reception where many are pleased, but a notable portion has reservations.
This assessment is drawn from 386 customer remarks, with 242 positive and 118 negative. Diving deeper, the Food (6.9) is a strong point, often praised for its quality.
Service (6.7) also performs well, though some experiences vary. The Ambience (6.3) is considered adequate, while Value (5.1) is where Flipper’s struggles most, frequently cited as a concern by patrons.
What people like
- Quality, tasty burgers
- Attentive, friendly service
- Often good value
What people don't like
- Inconsistent service speed
- Perceived high prices
- Occasional food quality issues
With a recommendation score of 6.6, Flipper’s presents a mixed bag. If you’re seeking a solid burger and appreciate good service, it could be a worthwhile stop, especially if you catch them on a good day.
However, be prepared for potential inconsistencies in service speed and consider if the pricing aligns with your expectations. It’s a place that might satisfy, but it’s not without its drawbacks.
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Verdict: Our expert take on Flipper's
Food (6.9 out of 10)
mentioned by 92% of the guests
When it comes to the food, this spot generally hits the mark with a solid score of 6.9, indicating a good culinary experience. Many customers rave about the delicious and high-quality burgers, with specific praise for their juicy patties and premium ingredients. The fries are often a hit, and the menu offers a great selection, including Halal and Kosher friendly options, as noted in 161 positive remarks out of 242 total.
However, customer satisfaction sits at a more mixed 66.5%, suggesting there's room for improvement. Some patrons have encountered issues like soggy fries, unseasoned patties, or bland breakfast burritos. There are also mentions of items, like the chicken sandwich, being misrepresented compared to menu photos, contributing to the 66 negative comments.
Food
242
Reviews
66%
Satisfaction
66
negative
15
neutral
161
positive
Rating distribution
What people like
- Delicious, quality burgers
- Premium ingredients
- Halal and Kosher
What people don't like
- Soggy, bland fries
- Unseasoned patties
- Misrepresented items
Often praised
- foodI decided not to waste my time and went next door to Village Cafe. There, I was met with great service and wonderful food. Flippers had no customers, while Village Cafe had five tables occupied.
- burgersMy experience at this restaurant was very positive. I enjoyed large, tasty burgers that were also a great price. The staff was very friendly, and I'm glad to have this place in the neighborhood.
- burgerThis burger was SOOO good!! Juicy and cooked perfectly!
- friesMy experience at this restaurant was surprisingly good. While it was a little more expensive than I'm used to, the burger was damn good, and so were the fries. The atmosphere and food both received a 5-star rating, making it a worthwhile visit despite the higher price point.
- Black and Blue burgerI really enjoyed my Black and Blue burger
- onion ringsThe burgers were absolutely amazing, looking like they belonged in a gourmet food magazine and tasting even better. I tried the Southwestern Burger and onion rings, and my son loved his burger, which had pear on it. Despite one man working there all by himself, the customer service was right on point!
- qualityDon't let the name fool you; this isn't just a run-of-the-mill burger joint. Everything is wonderful, and the prices are honestly very reasonable for the quality. A++++++++.
- FriesFries were great as well!
- Marina BurgerI've tried their Impossible Burger, Mushroom Swiss Burger, Marina Burger, Flipper Burger, Falafel Birger and their Hot Dogs: all wonderfully made.
- Philly cheesesteakHe ordered the Philly cheesesteak
Frequently criticized
- friesI found it to be way overpriced, with the bill coming to over $60. 00 for two hamburgers, one order of fries, and one small milkshake. To make matters worse, they were out of strawberry for the milkshake.
- burgerthis burger would be the best thing ever. Not quite the case.
- breadall we can taste is the bread! Which made the burger taste bland!
- foodFood tasted like school cafeteria food
- hamburgersI found it to be way overpriced, with the bill coming to over $60. 00 for two hamburgers, one order of fries, and one small milkshake. To make matters worse, they were out of strawberry for the milkshake.
- milkshakeThe burger was accompanied by undercooked bacon and soggy fries. Even the milkshake was bland. While I'm not mad, I won't be returning, and I advise others against it as well.
- tendersover fried to the point of dust and have absolutely no spice whatsoever
- FRIESThe FRIES, though... What happened? They were a soggy disappointment!
- Flipper burgerlarge burger but it was dry and flavorless
- Fries portionthey barely give you any fries
If youre craving a good burger with quality ingredients and dont mind a potentially mixed experience with sides, this place is worth a try. Just be aware that some items might not live up to expectations, especially if you're particular about your fries or breakfast burritos.
Service (6.7 out of 10)
mentioned by 65% of the guests
The service here seems to have a decent foundation, with a score of 6.7 and customer satisfaction at 63.4%, indicating a mixed but leaning-positive experience. Many of the 52 positive remarks highlight the owner and staff for their good service and customer service, often praising order accuracy and their accommodating nature. It sounds like there are some real gems among the team!
However, it's not all smooth sailing, as 25 comments point to areas needing attention. Concerns frequently revolve around waiting time and lazy staff, with some unfortunate experiences involving rude employees and issues with new owners. This suggests inconsistency, especially when it comes to speed and attitude.
Service
82
Reviews
63%
Satisfaction
25
negative
5
neutral
52
positive
Rating distribution
What people like
- Friendly, kind staff
- Attentive, great owner
- Good customer service
What people don't like
- Long waiting times
- Rude, lazy staff
- Inconsistent management
Often praised
- servicethe service is excellent. When I tell you excellent I mean top notch excellence
- ownerthe owner was the only person on staff that day and despite this, he was energetic, polite
- staffStaff was friendly and made sure I had everything I needed
- customer servicethe burger, fries, and customer service were great
- KioskEasy to order with Kiosk
- ServiceService:5
- good servicegood service
- gracious and accommodatingThey were super gracious and accommodating to the lady
- guy working thereI had a delicious breakfast burrito this Sunday. The guy working there was very nice and a really hard worker. 5 stars!
- hard workerI had a delicious breakfast burrito this Sunday. The guy working there was very nice and a really hard worker. 5 stars!
Frequently criticized
- staffreply was “of course it comes with lettuce onions and tomato. What kind of a stupid question is that?”
- serviceThe old owner was the best. The new owners are a joke and provide poor service.
- waitAnd waited so long
- waiting timestill waiting for my burger and fries 20 mins later
- DoorDash orderI have not been more disappointed by something ordered on Door Dash in a while.
- cell phonewould not put his cell phone down
- checkout screenhow when at the checkout screen it automatically tips
- cookcook was bothered when I mentioned
- counter serviceMy experience at this restaurant was disappointing. The food was overpriced and mediocre, with a similar level of basic counter service. The Chicago dog was just fine, but the bun fell apart easily at the seam, and the hot dog itself had minimal char and flavor.
- delivery driverdelivery driver did not give me my full order
Overall, the service here is a bit of a mixed bag. While many customers praise the friendly owner and attentive staff, be prepared for potential inconsistencies in speed and attitude, especially if new management is involved. If you value personal touches and don't mind a possible wait, it might be worth a try, but temper your expectations for lightning-fast or universally stellar service.
Ambience (6.3 out of 10)
mentioned by 25% of the guests
When it comes to the vibe, many customers appreciate the atmosphere, with 15 positive remarks highlighting the clean and well-lit eating area and chill vibes. The outdoor seating, including a parklette shelter, is a definite plus, especially since its noted as open late at night. However, the ambience receives an average score of 6.3 and a mixed customer satisfaction of 57.7%, indicating a somewhat inconsistent experience.
With 8 negative comments, some found the tables and seats dirty, noted a rough exterior, and even mentioned an aggressive dog incident impacting the overall atmosphere. '
Ambience
26
Reviews
57%
Satisfaction
8
negative
3
neutral
15
positive
Rating distribution
What people like
- Clean eating areas
- Outdoor seating
- Chill vibes
What people don't like
- Dirty tables
- Rough exterior
- Aggressive dog incident
Often praised
- atmosphereMy friend enjoyed their veggie burger. We were the only ones dining in, which made for a quiet atmosphere. I will definitely go again!
- AtmosphereAtmosphere:5
- chill vibesChill vibes if you eat in
- cute looking storeA cute looking store
- eating areathe eating area available was clean and well lit.
- open late at nightit’s open late at night
- outdoor seatingMy experience at Flippers was a delightful one, centered around a flavor-filled burger that was just right for enjoying in their covered outdoor seating. The eight ounces of beef, complemented with tomato, onion, and mayonnaise, was a wonderful treat after a walk down Polk Street.
- parklette shelterI ordered the Marina Burger, and it was absolutely perfect in terms of taste, quality, and preparation. I enjoyed eating outside in their parklette shelter. Whether you choose to eat in or get it to-go, Flippers Burger rocks!
- place cleanlinessThe place is clean
- seating areaHave seating area as well
Frequently criticized
- aggressive dogcustomer with an aggressive dog wasn't asked to leave
- atmosphereAtmosphere:1
- exteriorsaw the "rough" exterior
- parkingThere's only street parking. If you don't want to hunt around then take bus or walk, otherwise you can order to go out have it delivered.
- placeAbsolutely a dumpster fire to avoid.
- restaurant cleanlinessthe restaurant could be cleaner
- tablestables were a bit dirty
- tables and seatsdirty tables and seat
If youre seeking a casual spot with outdoor seating and a generally chill vibe, it might be a good fit. However, be aware that some cleanliness issues and a rough' exterior could detract from the overall experience.
Value (5.1 out of 10)
mentioned by 33% of the guests
When it comes to value, many diners found the pricing to be quite reasonable, often describing it as money well spent or a good price. Some even noted it was quite cheap or an inexpensive takeout option, especially for generous portions like a gigantic pile of fries. Based on 14 positive opinions, theres certainly a sense of getting a good deal.
However, the overall customer satisfaction for value sits at a rather poor 38.9%, and the score is an average 5.1. With 19 negative opinions out of 36 total, many felt the restaurant was "pricey" or "expensive, " with some calling it "overpriced" for what they received, particularly for burgers and fries, and felt it wasnt worth it.
Value
36
Reviews
38%
Satisfaction
19
negative
3
neutral
14
positive
Rating distribution
What people like
- Reasonably priced food
- Good burger value
- Inexpensive takeout
What people don't like
- Too expensive
- Overpriced food
- Not worth it
Often praised
- priceMy experience at this restaurant was very positive. I enjoyed large, tasty burgers that were also a great price. The staff was very friendly, and I'm glad to have this place in the neighborhood.
- pricesThe prices were reasonable
- fries priceI particularly enjoyed their Mushroom and Swiss burger, and the LA Hotdog was also delicious. We received a gigantic pile of fries for only 5 bucks. I highly recommend checking these guys out!
- good priceThey have seating inside, but no outdoor seating. If you're looking for a quick burger at a good price, this place is pretty good. I recommend it; give it a shot.
- inexpensive takeout optionThe store itself is cute looking, and the service was good. I would definitely recommend this place for a delicious, inexpensive takeout option.
- money well spentgoddamn if it’ll be money well spent
- pricingPricing was affordable, better and cheaper than in-and-out
- reasonably pricedIt's a nice little hole-in-the-wall burger place. The foods good and reasonably priced. They have seating inside, but no outdoor seating.
Frequently criticized
- pricegave me a price still had his cell phone in his hand then he aske me for more money
- $70 to feed three people$70 to feed three people where a $10 bag of Tyson buffalo tenders would have been better.
- Mac & cheeseopened my $9 side of Mac & cheese and found this!
- appetite and moneyFor the price and the hype, it was bland, unbalanced, and not worth it. Save your appetite and money — there are plenty of other spots that actually know how to make a breakfast burrito.
- billmy bill was off by almost $10
- expensiveNothing special. Expensive.
- price and the hypeWhat I got was basically a baked potato wrapped in a tortilla with a couple jalapeños tossed in. For the price and the hype, it was bland, unbalanced, and not worth it. Save your appetite and money — there are plenty of other spots that actually know how to make a breakfast burrito.
- priceyThis place is pricey
- pricey for burgers and friesa little pricey for burgers and fries
- tipit showed the tip was included
The value here seems to be a real mixed bag. If you're looking for a quick, reasonably priced burger and fries, you might find it money well spent. However, be prepared that many customers found it pricey and overpriced for the overall experience, so manage your expectations on cost.
How are the prices at Flipper's?
You’re looking at roughly 22 per person – reported by 64 diners. That puts it in the $21–$30 category. For a Hamburger Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is around 22$, most guests actually spend a bit less, typically between 11-20$. However, a few diners opt for more premium options, pulling the overall average up.
Here’s a quick look at what guests spend per person, based on the latest 64 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Considering it’s a Hamburger Restaurant in San Francisco, and the average spend, we think the pricing feels quite fair. It offers good value for a casual meal, with options for both budget-conscious and those looking to splurge a little.
Customer Reviews: what people think about Flipper's
Visit Type
- Delivery
Service Type
- Delivery
1
Terrible service, missing order
My experience was very negative. The delivery driver did not give me my full order. When I contacted the manager, he stated it's not his problem and it's my loss.
He then slammed the phone.
- delivery driver1
- manager1
- phone1
Visit Type
- Quick Meal
Service Type
- Dine-in
2
Disappointing Food and Billing Surprise
My experience at this restaurant was just okay. The food tasted like it came from a school cafeteria, with nothing special about the burgers. The fries were burnt and excessively oily.
I also found the automatic tipping feature at checkout to be problematic. My bill was nearly $10 higher than expected, and upon review, I discovered a tip had been automatically included. I had to manually remove it, so I advise everyone to always check their bill before paying.
- burgers5
- food2
- fries2
- checkout screen2
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
2
Disappointing Breakfast Burrito Experience
I was excited to try Sunny and Fine’s breakfast burritos, but this was a huge disappointment. The burritos are large and heavy, but once you unwrap them it’s almost all filler. Mine was about 95% potato, 2% egg, 1% tortilla, and maybe two tiny strips of bacon.
If you’re looking for a real breakfast burrito with a good balance of eggs, bacon, and flavor — this is not the place. What I got was basically a baked potato wrapped in a tortilla with a couple jalapeños tossed in. For the price and the hype, it was bland, unbalanced, and not worth it.
Save your appetite and money — there are plenty of other spots that actually know how to make a breakfast burrito.
- breakfast burritos2
- filler2
- balance of eggs, bacon, and flavor2
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
2
Disappointing Experience with Food and Service
My experience at this restaurant was disappointing. The tables and seats were dirty, which immediately set a negative tone. I ordered a hotdog, but it was missing all the toppings and condiments.
The staff also seemed impersonal. It feels like the quality has gone downhill in the last year.
- tables and seats2
- hotdog3
- toppings and condiments2
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
9
Delicious Black and Blue Burger!
I really enjoyed my Black and Blue burger. If you're dining in, be patient as there can be people waiting. It's a great way to make anyone happy!
- Black and Blue burger9
- people waiting6
What Flipper's offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Small plates
- Late-night food
- Quick bite
Dining options
- Breakfast
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
Parking
- Paid street parking
Atmosphere
- Casual
FAQs
What dining options are available at Flipper's Gourmet Burgers?
At Flipper’s Gourmet Burgers, you can enjoy a variety of dining options throughout the day. They serve breakfast, lunch, and dinner, with comfortable seating available. Don’t forget to check out their dessert menu for a sweet finish to your meal.
Does Flipper's Gourmet Burgers offer convenient service options and accessibility?
Yes, Flipper’s Gourmet Burgers provides several convenient service options, including no-contact delivery, takeout, and dine-in. You can also enjoy outdoor seating. The restaurant is wheelchair accessible, with both an accessible entrance and seating available for you.
What is the overall customer sentiment for Flipper's?
Flipper’s has a mixed customer sentiment, with a customer satisfaction of 62.7%. While many appreciate the food and service, some concerns exist regarding value and occasional service delays.
What are the standout aspects of Flipper's food?
Customers frequently praise Flipper’s for its tasty and quality burgers, often described as juicy and cooked perfectly. The fries, however, sometimes receive mixed reviews.
How does Flipper's score across different aspects?
Flipper’s achieves an overall score of 6.6. Its Food (6.9) and Service (6.7) are rated well, while Ambience (6.3) is average. Value (5.1) is the lowest-scoring aspect, indicating it’s a common point of contention.