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oChef » Feng Ze Yuan – San Francisco
Feng Ze Yuan - San Francisco
Photo from Feng Ze Yuan
Feng Ze Yuan at a glance
San Francisco Richmond District
- 🥡 Chinese Restaurant
$$
Price per Person $31–$40
mentioned by 50 of the guests
#1569 out of 2403 places to eat in San Francisco
#133 Chinese Restaurant out of 276 in San Francisco
Good
7.1 out of 10
Food
Service
Ambience
Value
281
Reviews
69%
Satisfaction
Often praised
- Authentic cuisine
- Generous portions
- Efficient staff
Frequently criticized
- Cash only
- Cold dining room
- Dish inconsistencies
The restaurant Feng Ze Yuan is a welcoming Chinese Restaurant located in the vibrant Richmond District of San Francisco. You can look forward to a casual dining atmosphere perfect for enjoying authentic flavors.
Whether you’re planning a lunch outing or a dinner with friends, this spot offers a comfortable setting for your meal. It’s a great place to experience traditional Chinese cuisine in the heart of the city.
Overview: Introducting Feng Ze Yuan
Feng Ze Yuan offers a culinary experience centered around its well-regarded dishes, particularly its authentic Chinese food and dim sum. Many appreciate the generous portions and the overall quality of the meals.
The service often receives praise for its efficiency and the attentive staff, contributing to a satisfying dining occasion for many. However, the dining environment can be a mixed bag; while some find it bright and clean, others note issues like paper plates and a lack of heating.
Value is also a point of contention, with some finding prices fair, but the cash-only policy and automatic gratuity are frequent concerns.
Good
7.1
out of 10
281
Reviews
69%
Satisfaction
59
negative
28
neutral
194
positive
Looking at the overall picture, Feng Ze Yuan achieves a respectable restaurant score of 7.1, indicating a generally positive reception. Customer satisfaction, however, sits at 69%, suggesting a somewhat mixed experience for diners.
The standout performer is undoubtedly the Food (7.7), which consistently earns high marks for its quality and taste. Service (6.7) also contributes positively, often described as efficient and prompt.
On the other hand, Ambience (5.6) and Value (5.5) hover in the average range, indicating areas where experiences vary more widely. These insights are drawn from a substantial body of feedback, with 281 customer observations, comprising 194 positive remarks and 59 negative ones, providing a solid foundation for understanding the restaurant’s performance.
What people like
- Delicious authentic food
- Generous food portions
- Prompt, efficient service
What people don't like
- Cash-only, added gratuity
- Basic, cold ambiance
- Inconsistent dish quality
Feng Ze Yuan is a solid choice if you prioritize flavorful, authentic Chinese cuisine and generous portions over a polished dining experience. It’s particularly well-suited for those seeking a straightforward meal where the food truly takes center stage, and you’re not bothered by a more casual setting.
However, be prepared for a no-frills environment, potential service hiccups, and the need for cash payment, along with an automatic gratuity. With a recommendation score of 7.6, it’s worth considering if these aspects align with your expectations for a satisfying meal.
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Verdict: Our expert take on Feng Ze Yuan
Food (7.7 out of 10)
mentioned by 100% of the guests
Diners are generally thrilled with the food here, reflected in a solid score of 7.7 and a strong customer satisfaction of 79%. Many of the 143 positive comments rave about the deliciousness of everything, from shrimp dumplings and stuffed tofu skin rolls to classic Cantonese dishes. The authentic Chinese food and quality and flavors consistently receive high praise, making meals a delightful experience.
However, some of the 25 critical remarks point to specific issues. A few diners noted concerns about undeclared ingredients in dishes or the presence of MSG. Others found certain items like the Thai chili eggplant too sweet or the food too oily, and some felt the portion size for certain dishes was insufficient.
Food
181
Reviews
79%
Satisfaction
25
negative
13
neutral
143
positive
Rating distribution
What people like
- Delicious dim sum
- Authentic Cantonese food
- Consistent food quality
What people don't like
- Undeclared ingredients concern
- Some dishes too oily
- Inconsistent portion sizes
Often praised
- foodThe staff was courteous and efficient, although one staff gave us a dish we didn't order. The food was served promptly and tasted pretty good. The restaurant serves basic dim sum (nothing outstanding).
- dim sumhad dim sum there with my family and the food was really good
- dishesThe dishes were large, tasty, and of good quality
- portionsMy experience at this restaurant was excellent. The food was delicious, with good portions, and the price was very reasonable. The service was friendly, and I would definitely recommend the set dinner for family gatherings.
- qualitythe quality and quantity for the price is actually really good
- authentic Chinese foodMy experience at this restaurant was fantastic! I had incredible, authentic Chinese food, and the price was great for the amount of food. The staff were friendly and informational.
- black bean clamsthe lettuce wraps and black bean clams we hadn't ordered in some time so definitely lived up to those memories
- classic Cantonese dishesMy experience at this restaurant was surprisingly great. The food was really good, featuring classic Cantonese dishes. We found the prices to be decent.
- quantitythe quality and quantity for the price is actually really good
- tasteMy favorite dim sum spot in SF! They serve the best taste and freshness! It's always so busy when you come in.
Frequently criticized
- ingredientslow quality of ingredients in some dishes
- MSGThe "Salted Fish & Chicken Fried Rice" and fried pumpkin were both well like by most of us. I would have liked the food more if they didn't have MSG in it. When we paid, I noticed that a 15% gratuity was automatically included.
- Peking Duck BunsPeking Duck Buns did not have any meat in them
- Peking duck bunsPeking duck buns only had skin
- Thai chili eggplantThai chili eggplant. It's super duper sweet Thai chili sauce
- beef stew soup Ho Fan / beefBeef stew soup Ho Fan / beef r less
- beef stew with radishbeef stew with radish is a little bit disappointed
- dinner menuwould not recommend dinner menu
- dumplingsdumplings with rice in lotus leaves contained other undeclared ingredients
- fish dishesHard to find fish dishes
Overall, if you're looking for delicious and authentic Cantonese food, especially dim sum, this place is definitely worth a try. While a few dishes might miss the mark or have specific ingredient concerns, the vast majority of diners leave satisfied with the quality and taste.
Service (6.7 out of 10)
mentioned by 48% of the guests
When it comes to service, this spot generally hits the mark! Many diners praised the overall experience, highlighting the prompt and friendly staff. With a solid 6.7 score and 27 positive remarks out of 42 total, it seems most guests enjoyed their interactions, often mentioning excellent service and efficient seating.
However, it's not all smooth sailing. About 12 negative comments point to some areas needing attention, contributing to a 64.3% customer satisfaction. Some found the service slow or experienced long waiting times.
There were also a few instances of staff being impolite or issues with dish accuracy, like receiving an incorrect order.
Service
42
Reviews
64%
Satisfaction
12
negative
3
neutral
27
positive
Rating distribution
What people like
- Excellent service
- Prompt staff
- Quick seating
What people don't like
- Slow service
- Long waits
- Rude staff
Often praised
- serviceservice was equally impressive, also rated 5/5
- staffThey may take reservations. The staff was courteous and efficient, although one staff gave us a dish we didn't order. The food was served promptly and tasted pretty good.
- serverOur server was efficient
- EnglishServer knew English and was very prompt
- delivery arrival timemy food arrives earlier than my scheduled time
- everyone left happyeveryone left happy and full
- overall experiencevery satisfied with the overall experience
- promptServer knew English and was very prompt
- seatingOur group was seated quickly as we arrived near opening time. The food was pretty good overall, though I found the shrimp dumpling to be on the saltier side.
- seating policypeople would still walk in at 7:55pm and be seated
Frequently criticized
- serviceTheir menu was extensive and up-to-date, with plenty of set meal options to suit everyone's tastes, which we really appreciated. However, the service was a bit slow during our visit, likely because there was only one hardworking waiter managing all the tables. They were doing their best, but it did affect the overall experience.
- peopleNot very nice people work here.
- dish accuracyThey may take reservations. The staff was courteous and efficient, although one staff gave us a dish we didn't order. The food was served promptly and tasted pretty good.
- staffthe whole staff was tending more to the family tables
- waiterAsk one of old waiter and he YELL in bad manner.
- waiting timeI waited 25+ minutes for my food
- waitressThe Peking duck buns were disappointing as they only contained skin, yet we were charged full price. When we left, the waitress yelled at us to pay more, and out of anxiety, we did. While the food was okay, it was not a great overall experience.
If youre looking for generally good service with a friendly vibe, this place is often a safe bet. However, be prepared for the possibility of slower moments or occasional hiccups with your order. Its worth a try, but keep expectations balanced.
Ambience (5.6 out of 10)
mentioned by 35% of the guests
When it comes to the overall vibe, this spot offers a mixed bag, with a score of 5.6 indicating an average experience and customer satisfaction at 41.9%, which is also mixed. Many diners appreciate the bright and clean atmosphere, comfortable spacing between tables, and a small back section that's great for larger groups and quiet talks. These positive observations come from 13 out of 31 total comments.
However, not everyone finds the ambience ideal. Some describe the restaurant as small and crowded, while others noted significant heating issues, making it super cold. The use of paper plates and cups also detracts from the dining experience for some, and the building itself is sometimes described as older or run down.
These points were raised in 11 comments.
Ambience
31
Reviews
41%
Satisfaction
11
negative
7
neutral
13
positive
Rating distribution
What people like
- Good for groups
- Bright and clean
- Comfortable spacing
What people don't like
- Can feel crowded
- Heating issues
- Older building feel
Often praised
- atmosphereThe food offered a unique experience, distinct from other popular establishments. The service was attentive, and the overall atmosphere provided a pleasant dining environment. I recommend giving it a try if you're looking for something outside the typical choices.
- This one really stands outThis one really stands out.
- bright and cleanrestaurant also looks bright and clean
- cleanbut clean
- cultureenjoy the dim sum and culture for what it really is
- larger groupsWith so many options on the menu, it might take a bit of trial and error to find your favorites. Overall, this spot is worth a visit if you’re looking for variety and a place that welcomes larger groups. Just be prepared to be patient with the service and adventurous with the menu!
- parkingBecause of the good reviews, I decided to try this restaurant with friends. Upon arrival, we liked that it was easy to look for parking. The place was pretty packed.
- quiet enough for talksWe had lunch today with a party of six. The restaurant has a small back section that is quiet enough for talks, making it ideal for larger groups. We enjoyed the dim sum, which was delicious.
- small back sectionThey had a small back section for big parties
- spacing between tablesspacing between tables was very comfortable
Frequently criticized
- parkingNot easy to find parking
- atmospherethe resto was super cold
- buildingI would prefer more star anise in the beef chang, but other than that, it was excellent. I'm giving it 4 stars because the building is older and a bit run down, but it was clean. All bills include a 15 percent tip.
- foam cupsfoam cups. We must have spilled tea at least 3 times since it was so easy to tip over
- heatingDespite being crowded and not near the door, we were freezing. Quite simply, they don't use any heating. So be warned.
- paper cupsdrinking tea from paper cups
- paper plateseating with paper plates
- plastic forksBoth my boys moved out last year and they went to their girlfriend's family's house for Thanksgiving, so I didn't cook and came here with my mom & husband. The food was okay, but eating with paper plates, plastic forks, and drinking tea from paper cups was weird.
- restaurantThe restaurant is small and feel like very crowded
- restroomsat next to the restroom
If youre looking for a casual spot that can accommodate a group and dont mind a potentially bustling or older setting, this place might work. However, be prepared for a potentially crowded space, comfort issues like cold temperatures, and disposable tableware that might not suit everyone's taste.
Value (5.5 out of 10)
mentioned by 35% of the guests
Lets talk about value! This place lands an average score of 5.5, with customer satisfaction at a mixed 40.7%. Many diners, accounting for 11 positive remarks out of 27 total, found the prices quite reasonable, highlighting that dishes offered great value and generous portions.
They often praised the quality and quantity for the price, especially compared to other Chinese or dim sum spots. On the flip side, an equal number of 11 negative comments pointed to some concerns. Several guests felt certain menu items were pricey, and the automatic 15% gratuity was a definite sore spot.
The cash only' policy and lack of credit card acceptance also frequently came up as a major inconvenience for many.
Value
27
Reviews
40%
Satisfaction
11
negative
5
neutral
11
positive
Rating distribution
What people like
- Reasonable prices
- Great value
- Big portions
What people don't like
- Automatic gratuity
- Cash only
- Pricey items
Often praised
- pricethe quality and quantity for the price is actually really good
- pricesNot sure why but it just is! Prices are decent for what you get and don’t forget to bring cash because they do not accept credit/debit cards! Also, no frill all the way, paper plates, disposable utensils and foam cups.
- valueIf you are not looking for fancy dim sum, and you like big portions, this is the place for you. There was definitely value in the food. I prefer the regular menu items.
- dishdish is very fair compared to most Chinese restaurants
Frequently criticized
- automatic 15%AUTOMATIC 15% added on to the bill
- business practiceBusiness practice is deplorable
- cashNot sure why but it just is! Prices are decent for what you get and don’t forget to bring cash because they do not accept credit/debit cards! Also, no frill all the way, paper plates, disposable utensils and foam cups.
- clamsClams in large shell $10 each, pricey
- credit cardsNo credit card accepted!!!!!
- full pricestill charged full price
- gratuityI would have liked the food more if they didn't have MSG in it. When we paid, I noticed that a 15% gratuity was automatically included.
- menupricey menu
- priceExpensive but good
- pricesI’m sure prices for everything gone up
If youre seeking generous portions and generally reasonable prices, and dont mind a no-frills, cash-only experience, this spot could offer decent value. Just be prepared for an automatic gratuity and remember to bring plenty of cash, as credit cards aren't accepted.
How are the prices at Feng Ze Yuan?
You’re looking at roughly 38 per person – reported by 50 diners. That puts it in the $31–$40 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average is 38, prices are quite spread out. Many diners spend less, especially in the $21–$30 range, but a good number also opt for more premium experiences above 40 $.
Here’s a quick look at what guests spend per person, based on the latest 50 reviews.
A comparison of value for money at this restaurant versus similar spots in San Francisco.
Overall, we think the pricing feels pretty fair for a Chinese restaurant in San Francisco. There’s a good range of options, so you can likely find something that fits your budget and taste.
Customer Reviews: what people think about Feng Ze Yuan
Visit Type
- Delivery
Group Size
- Solo
Service Type
- Takeout
9
Delicious Fish Congee To-Go!
I wasn't feeling well, so I ordered their fish congee to-go and I just finished it all. The congee was delicious and fresh with a perfect amount of ginger. Thank you!
Looking forward to dining in soon.
- fish congee9
- congee10
- ginger9
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Excellent Steamed Oysters and Service!
My experience at this local restaurant was fantastic! The service was excellent, and the steamed oysters with black bean sauce were the best I've ever had. The food, service, and atmosphere all received a perfect 5/5 rating.
- service10
- steamed oysters with black bean sauce10
- food10
Price per Person
- $21–$30
Visit Type
- Quick Meal
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
2
Disappointing Service and Peking Duck
My experience at this restaurant was largely negative. The service was slow, even with only three tables occupied. We were seated next to the restroom despite numerous empty tables, which was an unpleasant start.
The Peking duck buns were disappointing as they only contained skin, yet we were charged full price. When we left, the waitress yelled at us to pay more, and out of anxiety, we did. While the food was okay, it was not a great overall experience.
- tables5
- Food5
- service2
- restroom2
- Peking duck buns3
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Great Chinese Food with Many Choices!
If you like Chinese food and you like a LOT of choices on the menu, this restaurant is for you. The food is yummy and you won't be disappointed!
- choices on the menu9
- food10
Visit Type
- Family Dinner
Group Type
- Family
Group Size
- Large Group
Service Type
- Dine-in
Wait Time
- Long (31+ min.)
7
Good for Groups, Patience Needed for Service
We recently visited this Chinese restaurant with a big family group, and they did a great job accommodating us. Their menu was extensive and up-to-date, with plenty of set meal options to suit everyone's tastes, which we really appreciated. However, the service was a bit slow during our visit, likely because there was only one hardworking waiter managing all the tables.
They were doing their best, but it did affect the overall experience. As for the food, it was a mixed bag—some dishes were absolutely delightful, while others fell short of expectations. With so many options on the menu, it might take a bit of trial and error to find your favorites.
Overall, this spot is worth a visit if you’re looking for variety and a place that welcomes larger groups. Just be prepared to be patient with the service and adventurous with the menu!
- set meal options8
- food5
- menu7
- service3
What Feng Ze Yuan offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Wine
- Beer
- Small plates
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Paid street parking
Atmosphere
- Casual
FAQs
Is Feng Ze Yuan Restaurant accessible for all guests?
Yes, Feng Ze Yuan Restaurant prioritizes accessibility for everyone. You will find a wheelchair accessible entrance, seating, and restrooms, ensuring a comfortable and convenient dining experience for all patrons.
What dining options and amenities can you expect at Feng Ze Yuan Restaurant?
At Feng Ze Yuan Restaurant, you can enjoy table service for lunch or dinner, with seating available. They also offer convenient takeout and delivery services. For planning ahead, you’ll be pleased to know they accept reservations.
How does Feng Ze Yuan generally perform according to customer feedback?
Feng Ze Yuan holds a restaurant score of 7.1, indicating a good overall experience, though customer satisfaction is at 69%. Its Food (7.7) is highly rated, while Service (6.7) is also considered good. Ambience (5.6) and Value (5.5) are seen as average.
What kind of food can I expect at Feng Ze Yuan?
You can expect authentic Chinese food, including delicious dim sum, with many customers praising the large, tasty dishes and generous portions. However, some specific items like Peking Duck Buns have received criticism for quality.
What should I know about payment and the dining environment?
Be aware that Feng Ze Yuan operates on a cash-only basis and typically adds an automatic 15% gratuity to the bill. The ambiance is often described as basic, sometimes cold, and uses paper plates and foam cups.