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oChef » Eric’s – San Francisco
Eric's - San Francisco
Photo from Eric’s
Eric's at a glance
San Francisco Mission District
- 🥡 Chinese Restaurant
$$
Price per Person $31–$40
mentioned by 42 of the guests
#1585 out of 2403 places to eat in San Francisco
#134 Chinese Restaurant out of 276 in San Francisco
Good
7.1 out of 10
Food
Service
Ambience
Value
351
Reviews
70.7%
Satisfaction
Often praised
- Delicious food
- Good value
- Pleasant ambiance
Frequently criticized
- Inconsistent food
- Poor service
- Parking issues
The restaurant Eric’s is a welcoming Chinese restaurant located in the vibrant Mission District of San Francisco. When you’re looking for a casual and cozy spot to enjoy a meal, this is a great choice.
You can expect a friendly atmosphere whether you’re stopping by for lunch or dinner. They offer a range of options, including healthy choices and vegetarian dishes, ensuring there’s something for everyone.
Overview: Introducting Eric's
Eric’s offers a generally pleasant dining experience, with many appreciating the food quality and generous portions. The atmosphere is often described as clean and comfortable, contributing to a relaxed visit.
However, some experiences with the actual dishes have been inconsistent, occasionally leading to disappointment. While the service can be quite friendly and efficient, especially for takeout, there are instances where diners have encountered rushed or slow interactions, and even some rudeness.
The overall value is frequently highlighted as a strong point, particularly given the location.
Good
7.1
out of 10
351
Reviews
70.7%
Satisfaction
83
negative
20
neutral
248
positive
Eric’s maintains a solid 7.1 overall score, indicating a generally positive reception. This is supported by a 70.7% customer satisfaction rate, suggesting most diners leave content.
With 248 positive remarks against 83 negative ones out of 351 total comments, there’s a clear leaning towards favorable experiences. Delving into specifics, the Food (7.3) is a primary draw, frequently praised for its quality, though some find consistency issues.
The Ambience (7.9) also stands out, often noted for being clean and pleasant. While Value (7.0) is considered good, offering reasonable prices, the Service (6.2) appears to be a more mixed bag, with some excellent interactions and others falling short.
What people like
- Delicious, generous food
- Reasonable prices
- Clean, pleasant atmosphere
What people don't like
- Inconsistent food quality
- Rushed or rude service
- Parking difficulties
Eric’s presents itself as a reliable option for those seeking flavorful dishes and good portions at a fair price. While the food generally receives positive feedback, be aware that some specific dishes might not always hit the mark.
With a 7.3 recommendation score, it’s worth considering if you’re in the area and appreciate a clean, casual setting. Just be prepared that the service experience can vary, so manage your expectations accordingly.
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Verdict: Our expert take on Eric's
Food (7.3 out of 10)
mentioned by 89% of the guests
The food here generally hits the mark, with a good score of 7.3 and 71.7% customer satisfaction, based on 152 positive remarks out of 212 total. Many rave about delicious items like Eric's Spicy Eggplant, General Tso's chicken, and honey walnut prawns. Diners also appreciate the large portions and overall consistency, often highlighting fresh ingredients and great flavor.
However, not every dish is a winner. Some experiences mention Eric's Chow Mein being a definite fail or Mongolian Beef being tough. Concerns include a burnt taste, reheated food, and dishes smothered in thick nondescript brown sauce.
A few found flavors lacking or textures mushy, like overcooked eggplant.
Food
212
Reviews
71%
Satisfaction
44
negative
16
neutral
152
positive
Rating distribution
What people like
- Delicious spicy eggplant
- Generous portion sizes
- Consistent food quality
What people don't like
- Burnt taste issues
- Mushy eggplant texture
- Overly salty food
Often praised
- foodThe staff were all very friendly and the food was excellent! We ordered the Salt and Pepper Tofu and Eric's Spicy Eggplant, and they were so delicious that we kept eating even though we were full ☺️.
- FoodFood:4
- hot and sour soupThe hot and sour soup is fresh and fragrant and unlike I’ve had anywhere else
- consistencythe consistency is pretty incredible
- portionsLarge portions for the price
- General Tso's chickenThe General Tsos's chicken is the Best we've ever had anywhere
- crab ragooncrab ragoon actually had some crab meat
- fortune cookiesThe tofu dish, in particular, was incredibly moist inside, which I kept marveling at~ It was also packed with plenty of vegetables, so I was very satisfied! The fortune cookies they give for dessert are also super cute ㅋㅋㅋ. Since I ordered two dishes by myself, I left a little of the tofu dish, but it tasted even better the next day after refrigerating it.
- portion sizesPlenty to take home after dining in.
- pot stickersMoo Shu Pork, general Tso’s Chicken, beef & broccoli, pot stickers, fried rice!
Frequently criticized
- foodreheated food. part of the food was cold and part of the rest of the food was reheated
- dishesThis was the first warning sign. The second was that all the dishes looked the same, and the third was that they all tasted the same. Dear chef, it seems you don't enjoy your craft.
- eggplantthe eggplant arrived over cooked- it was very mushy
- shrimpThe rice was like paste and tasteless. The shrimp were super sweet and oily. The only thing that was saved was the waitress, who was very attentive.
- Eric's Chow MeinEric's Chow Mein - a definite fail! - flavor was OK, but noodles were not fresh
- General Tso'sGeneral Tso's ... were subpar
- General Tso's chickenfried general tso's chicken was extra, extra crispy because the breading outweighed the meat
- Mongolian BeefMongolian Beef was inedible---like beef jerky, dry and tough.
- Prawns in Black Bean SaucePrawns in Black Bean Sauce had not even one black bean, just an over-salty dark sauce.
- Sesame BeefSesame Beef were subpar. The sesame beef had a burnt taste
If youre looking for a solid Chinese meal with generous portions and some standout dishes like the spicy eggplant or General Tsos, it's definitely worth a try. Just be aware that some items might miss the mark, so stick to the popular recommendations for the best experience.
Service (6.2 out of 10)
mentioned by 66% of the guests
Based on 46 positive remarks out of 80 total, many diners found the service to be quite good. Guests frequently praised the friendly staff and attentive waitress, often noting speedy service for both dine-in and take out. The team also did a great job accommodating larger parties, making for a pleasant experience.
However, with a score of 6.2 and customer satisfaction at 57.5%, service is a bit of a mixed bag. About 32 opinions highlighted issues like slow service, rude staff, and the feeling that the restaurant might be understaffed. Some even reported repeatedly getting orders wrong or experiencing long waiting times for pickup.
Service
80
Reviews
57%
Satisfaction
32
negative
2
neutral
46
positive
Rating distribution
What people like
- Friendly, attentive staff
- Speedy service
- Accommodating requests
What people don't like
- Slow service
- Rude staff
- Orders often wrong
Often praised
- serviceI stopped in for lunch on a Sunday and was really impressed with the food. It came out super fast, the service was nice, and the atmosphere is chill. We ordered three dishes: Eric’s Spicy Eggplant, General Tso’s chicken & Snow Peas Moo Goo chicken.
- staffThe staff were all very friendly and the food was excellent! We ordered the Salt and Pepper Tofu and Eric's Spicy Eggplant, and they were so delicious that we kept eating even though we were full ☺️.
- ServiceService:5
- dine inpromise to dine in with my friends
- Take-outThey are very fast for Take-out
- accommodated usMy family of five had a great experience at Eric's. Despite being busy, they quickly accommodated us and even moved us to a larger table without us asking. The food was fresh, tasty, and made in-house.
- boxing your leftoversThey also do a great job boxing your leftovers
- communityOn April 3rd, I saw on the 10 O'clock Channel 2 news that you are giving free meals to people in need. I applaud what you're doing for your community. Next time I visit the city, I promise to dine in with my friends.
- endless smilesserved up by endless smiles
- free mealsgiving free meals to people in need
Frequently criticized
- serviceHowever, the 'meatless chicken' was a cube of something, not the traditional chicken-looking soy, possibly seitan. The waiter seemed rushed, and the service was slow, suggesting they might be understaffed. Despite these service issues, the convenient location makes me willing to go back.
- waiting timeI waited 40 minutes after the time for a pickup, ridiculous
- ServiceService:1
- accepting ordersstop accepting so many orders if they can’t handle
- angerThe waiter acted angry
- cashier’s attitudethe cashier’s attitude was super rude
- charging customersThat guy charging customers should quit
- customer servicethe worst customer service EVER
- disrespectI live close by and used to order pick up very frequently, so they know I'm not trouble. I'm just really upset that they treated me with such disrespect. I've been to many smaller "hole-in-the-wall" restaurants where one might expect rude staff, but this was the rudest interaction I've had in a while.
- fast food restaurantEric's can make a name for itself for the fastest fast food restaurant
If you're looking for a quick meal and friendly faces, you might have a great experience. However, be prepared for the possibility of slower service or order mix-ups, especially during busy times. It seems like a bit of a gamble, so manage your expectations.
Ambience (7.9 out of 10)
mentioned by 46% of the guests
When it comes to the vibe, this spot generally hits the mark! With a solid score of 7.9 and customer satisfaction at a great 89.4%, most folks really appreciate the clean space, pretty ambience, and cozy place. Many also rave about the panoramic view and family friendly setting, making it a pleasant experience for 42 positive comments out of 47 total.
However, a few comments, 4 to be exact, point out some areas for improvement. Parking space can be a bit tricky, and some noticed a sticky floor or felt the overall upkeep of the kitchen could be better. These are minor points, but worth noting if you're particular about every detail.
Ambience
47
Reviews
89%
Satisfaction
4
negative
1
neutral
42
positive
Rating distribution
What people like
- Clean, pretty space
- Cozy, tranquil vibe
- Great location, views
What people don't like
- Parking can be tough
- Sticky floor issue
- Upkeep needs work
Often praised
- AtmosphereAtmosphere:5
- atmosphereI stopped in for lunch on a Sunday and was really impressed with the food. It came out super fast, the service was nice, and the atmosphere is chill. We ordered three dishes: Eric’s Spicy Eggplant, General Tso’s chicken & Snow Peas Moo Goo chicken.
- placea pleasant, local, down to earth, nothing fancy type of place
- dining areadining area was clean and elegant
- locationIt is a convenient location for me
- seatingSmall intimate seating
- simple decorI love the simple decor
- SF institutionEric's is a SF institution
- clean neighborhoodon a clean neighborhood
- clean spaceclean space
Frequently criticized
- Parking spaceSomewhat difficult to find parking
- floorthe floor was quite sticky
- kitchenKitchen was not kept
- overall upkeepoverall upkeep tells me someone stopped caring
If a pleasant, clean, and often cozy atmosphere with a good view is high on your list, youll likely enjoy your visit here. Just be prepared that parking might take a moment, and dont expect every corner to be pristine.
Value (7 out of 10)
mentioned by 16% of the guests
When it comes to value, this spot generally hits a good note, scoring a solid 7! Many diners rave about the price and lunch specials, finding things reasonably priced and often saying its worth it. With 8 positive remarks out of 12 total, it seems many agree you get large portions for the price, especially for a city like SF.
However, customer satisfaction sits at a more mixed 66.7%, indicating some room for improvement. A few diners felt the price or price point was too high, with 3 negative comments suggesting it was too expensive for terrible food or that prices are a bit higher than other local places. ' It seems while many find it a good deal, others believe you could find better for the same cost.
Value
12
Reviews
66%
Satisfaction
3
negative
1
neutral
8
positive
Rating distribution
What people like
- Great lunch specials
- Reasonably priced
- Large portions
What people don't like
- Too expensive
- Can find better
Often praised
- priceReasonably priced, especially for SF
- pricesThe food was really tasty, and the portion sizes were great. I was also impressed with the amazing prices. I would definitely recommend this place as a neighborhood eatery.
- Decent pricesDecent prices as well
- lunch specialsGreat lunch specials
- reasonably pricedThe service and overall experience were great. We found this place to be a hidden gem and reasonably priced.
- worth itWorth it every time
Frequently criticized
- pricetoo expensive for terrible food
- price pointfor the price point I could definitely find better
- pricesprices are a bit higher than other local places
If youre after great lunch specials and generous portions, youll likely find good value here. Just be mindful that some folks feel the prices are a bit steep compared to other local options, so it might not be the cheapest spot around.
How are the prices at Eric's?
You’re looking at roughly 33 per person – reported by 42 diners. That puts it in the $31–$40 category. For a Chinese Restaurant in San Francisco, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 33, most guests actually spend a bit less, clustering around the $21–$30 mark. A few premium diners pull that average up!
Here’s a quick look at what guests spend per person, based on the latest 42 reviews.
See how this restaurant’s value stacks up against similar spots in San Francisco.
For a Chinese restaurant, we think the pricing feels quite fair, especially considering the range of spending we see. It offers a good balance for different budgets.
Customer Reviews: what people think about Eric's
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Lunch
Wait Time
- Immediate (0–5 min.)
10
A Delicious San Francisco Classic
I've been coming here for about five years, and every time I've eaten the food, it's still delicious. The service is great, the space is clean, and the ambience is pretty. I love the simple decor.
This is truly a great classic in San Francisco. Today, I had General Tso's chicken, sesame beef, and egg fried rice; all three dishes were delicious. I highly recommend coming here.
- food10
- service9
- clean space9
Visit Type
- Food Exploration
Service Type
- Dine-in
2
Disappointing Experience, Burned Food
I went based on the reviews, but it was a total disappointment. I ordered some empanadas and they were burned. The rice was like paste and tasteless.
The shrimp were super sweet and oily. The only thing that was saved was the waitress, who was very attentive. I will not return.
- waitress9
- empanadas2
- rice2
- shrimp3
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Favorite Hot and Sour Soup!
My experience at this restaurant was centered around their hot and sour soup. I was on a quest to find the best in the city, having tried several options. This soup is my absolute favorite!
The broth is yummy, it has fun, funky mushrooms, and a great ratio of ingredients to broth.
- hot and sour soup10
- broth9
- mushrooms8
Price per Person
- $11–$20
Visit Type
- Food Exploration
Group Size
- Solo
Service Type
- Dine-in
Noise Level
- Moderate
10
Eric's: Consistently Excellent Chinese Cuisine
I've been a loyal customer at Eric's since it first opened in the early '90s. It's the benchmark by which I measure all other neighborhood Chinese restaurants, and very few have come close. The General Cho's Chicken is by far my favorite I've ever had, and the Szechuan Beef is equally exceptional.
This is truly one of my all-time favorite Chinese restaurants. I also highly recommend the Hoisin String Beans and Eric's Spicy Eggplant, both of which are quite good. The Crab Rangoon and Pork Potstickers are also favorites, and the Green Onion Pancakes are excellent.
Honestly, I've never had anything less than a fantastic meal here. Please note, the pricing mentioned reflects a meal for two children without beverages.
- General Cho's Chicken10
- Szechuan Beef9
- Hoisin String Beans8
Price per Person
- $31–$40
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Hot, Fresh Food at a Good SF Price
My experience at this restaurant was very good overall. Everything we ordered was served very hot and fresh. The pricing was also reasonable, especially considering it's in San Francisco.
The vegetarian options were plentiful, and the service and atmosphere were excellent.
- food10
- price8
- vegetarian offerings9
What Eric's offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Healthy options
- Wine
- Beer
- Vegetarian options
- Quick bite
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Usually somewhat difficult to find a space
- Free street parking
- Paid street parking
Atmosphere
- Cozy
- Casual
FAQs
What are the parking options available at Eric's Restaurant in San Francisco?
When you visit Eric’s Restaurant in the Mission District, you’ll find free and paid street parking options. While finding a spot can sometimes be somewhat difficult, these choices are available for your convenience.
Does Eric's Restaurant offer accessible dining and options for families?
Yes, Eric’s Restaurant is wheelchair accessible, including its entrance and seating, ensuring a comfortable experience for all guests. It’s also good for kids, providing high chairs and a welcoming atmosphere for families.
What is the overall customer sentiment for Eric's?
Eric’s holds a solid **7.1** restaurant score with a **70.7%** customer satisfaction rate. Customers generally appreciate the **Food** (7.3) and **Ambience** (7.9), find the **Value** (7.0) good, but note that **Service** (6.2) can be inconsistent.
Are the prices at Eric's considered reasonable?
Yes, many customers highlight Eric’s for its value and **reasonable prices**, especially for the generous portion sizes offered. Some even describe it as a “hidden gem” in terms of cost.
What are common complaints about Eric's?
While generally positive, some diners have reported issues with **inconsistent food quality**, such as reheated or mushy dishes. There are also occasional mentions of slow, rushed, or even rude **service**, and difficulties with **parking**.