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oChef » Epic Wings – San Diego
Epic Wings - San Diego
Photo from Epic Wings
Epic Wings at a glance
San Diego Montezuma Mesa
- 🍽️ Restaurant
€€
Price per Person 21 – 30 €
mentioned by 19 of the guests
#650 out of 755 places to eat in San Diego
#82 Restaurant out of 87 in San Diego
Average
5.5 out of 10
Food
Service
Ambience
Value
214
Reviews
48.6%
Satisfaction
Often praised
- Good food
- Friendly service
- Nice atmosphere
Frequently criticized
- Poor value
- Service issues
- Ambience concerns
The restaurant Epic Wings in San Diego’s Montezuma Mesa neighborhood offers a fantastic spot where you can catch all the sports action. This casual restaurant is perfect for a quick bite or a relaxed dinner, providing a lively atmosphere for you and your friends.
Whether you’re looking for late-night food or just a place to unwind, you’ll find a welcoming environment here.
Overview: Introducting Epic Wings
Epic Wings offers a mixed experience, with many guests praising the quality of their `wings` and `breadsticks`. The `staff` often receives commendation for being attentive and friendly, contributing to an enjoyable dining experience.
The overall `atmosphere` is frequently described as clean and welcoming, with convenient seating options. However, some diners have raised concerns regarding `price` and perceived value, finding certain items to be overpriced.
Service can be inconsistent, with reports of long `waiting time` and occasional issues with order accuracy. Additionally, the `music` volume and content have been a point of contention for some, alongside challenges with parking.
Average
5.5
out of 10
214
Reviews
48.6%
Satisfaction
98
negative
12
neutral
104
positive
Epic Wings holds an overall `Restaurant Score` of `5.5` out of 10, placing it in the average category. Customer sentiment is equally mixed, with `Customer Satisfaction` at `48.6%`.
These figures are drawn from 214 customer opinions, comprising 104 positive and 98 negative remarks, indicating a fairly balanced but not overwhelmingly positive reception. Delving into specifics, `Food` scores highest at (6.3), suggesting it’s a relative strength.
`Ambience` follows with a respectable (5.8), while `Service` registers an average (4.6). The primary area for improvement appears to be `Value`, which scores a low (2.2), reflecting customer concerns about pricing and what they receive for their money.
What people like
- Quality wings and breadsticks
- Attentive, friendly staff
- Clean, welcoming atmosphere
What people don't like
- Perceived high prices
- Inconsistent service, long waits
- Loud music, parking issues
Epic Wings presents a straightforward option for those seeking decent wings and a casual meal. While the food itself and the friendly staff are often highlights, be prepared for potential inconsistencies in service and consider the value proposition carefully before your visit.
With a `Recommendation Score` of `5.7`, it’s a place that might satisfy a quick craving but isn’t likely to be a standout destination. If you prioritize good wings and a relaxed setting over strict budget adherence or flawless service, it could be a suitable choice.
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Verdict: Our expert take on Epic Wings
Food (6.3 out of 10)
mentioned by 81% of the guests
When it comes to the food, theres a lot to appreciate, with a solid 6.3 score and a 59.4% customer satisfaction rate indicating a mixed but generally positive experience. Many diners rave about the fresh fries and freshly cooked wings, often praising the good food quality and delicious chicken wings. With 57 positive remarks among 96 total comments, it seems many leave happy with their meal.
However, not every bite is perfect. Some diners have unfortunately reported food poisoning, while others encountered soggy wings or stale fries. There are also mentions of wrong sauce' being given, suggesting some inconsistencies in order accuracy, as noted in 32 negative comments, indicating areas for improvement.
Food
96
Reviews
59%
Satisfaction
32
negative
7
neutral
57
positive
Rating distribution
What people like
- Fresh, hot wings
- Good food quality
- Delicious chicken wings
What people don't like
- Food poisoning risk
- Soggy, cold food
- Stale fries served
Often praised
- foodWhen I arrived at the store, she informed me they were all out of fries, with no signs indicating this, so I waited in line for 20 minutes. While I usually love coming here, the service was horrible tonight. The employee, who was short with dark hair and no name tag, was short with me and definitely needs a refresher on customer service and running the front of the store.
- wingsWings are always perfectly cooked and sauced here
- BreadsticksThe Breadsticks are soft, warm, and buttery too. They're really good.
- breadI ❤️ them so much. The wings themselves were incredible, and I also loved the bread, the veggies, and the ranch. Everything was perfect.
- breadstickstasted excellent especially the breadsticks
- Atomicthey still have Atomic available
- Chicken StripsI'll definitely be back for some more Chicken Strips.
- FoodFood:5
- boneless wingsDecent wings and boneless wings
- buffalo mild saucebuffalo mild sos çok güzel
Frequently criticized
- friesI received my food via DoorDash, and it arrived looking like leftovers – hard as a rock, dry, and cold. My fries were soggy. To make matters worse, when I called the store, Evan put me on hold for 12 minutes before someone hung up.
- wingsThe chicken wings are delicious, prepared in several ways and flavors, and come with your choice of dipping sauces. One observation though, we received an order of wings that were not quite done and a bit tough, with some of the expected "crunchiness" missing. However, we still enjoy the rest of their offerings, like the cheesy fries and bread, which are all good.
- breadsticksMy experience at the restaurant was frustrating. They forgot to put breadsticks in my epic wings meal order. I had already waited 30 minutes for my order, and when I inquired about it, I was told it wasn’t even in their system.
- foodThe food was overcooked
- food poisoningmost horrendous food poisoning of his life
- chicken frieschicken fries often come out lukewarm
- chicken tender meala 3 piece chicken tender meal
- chicken to ranch rationot a good chicken to ranch ratio
- combocombo I ordered from postmates didn't exist
- crunchinesssome of "crunchiness" was not there
Overall, the food here offers a mixed bag; youre likely to find delicious, fresh items like wings and fries, but theres a chance of encountering inconsistencies or less-than-ideal quality. If you're willing to take a slight gamble for potentially great wings, it might be worth a try, but be aware of the reported issues.
Service (4.6 out of 10)
mentioned by 72% of the guests
While the service here averages an average 4.6, many customers appreciate the friendly staff and their attentiveness. With 31 positive remarks out of 83 total, shout-outs to specific crew members highlight moments of great customer service and efficiency, making for a pleasant experience when things go right. However, the overall customer satisfaction sits at a rather poor 37.3%, with 49 negative experiences pointing to significant issues.
Common complaints revolve around frustrating waiting times, problems with order accuracy, and sometimes unhelpful management or general customer service interactions.
Service
83
Reviews
37%
Satisfaction
49
negative
3
neutral
31
positive
Rating distribution
What people like
- Friendly staff
- Attentive service
- Fast service
What people don't like
- Long waiting times
- Order errors
- Poor management
Often praised
- staffMy experience at this restaurant was great. The food is good, and the staff is always pretty attentive. My thanks to them, especially Juan and Luke, who are always friendly.
- serviceZoe and Yoshi stand out for an awesome service
- customer serviceCassandra had great customer service she served us with a smile
- Ernesto and his teamErnesto & his team were so kind!
- Juan and LukeThe food is good, and the staff is always pretty attentive. My thanks to them, especially Juan and Luke, who are always friendly. I highly recommend the place if you're looking for a fast meal on campus.
- ServiceService:5
- attentivenessçok ilgilendiler
- crewThe crew handled it well
- easy to ordereasy to order at this location
- efficiencyThe El Cajon Blvd store is just the opposite, very efficient
Frequently criticized
- serviceNo apologies and no urgency to asked the kitchen for my order
- waiting timeThey forgot to put breadsticks in my epic wings meal order. I had already waited 30 minutes for my order, and when I inquired about it, I was told it wasn’t even in their system. This led to an additional 15-minute wait for my order to be prepared after this issue was discovered.
- stafffive people stood behind the counter with nothing to do
- customer serviceUsually, everyone working here is super nice and friendly. Today though, they had a manager who either hates her job or needs a full refresher course in customer service. Despite not being busy at all, she wouldn't give you a table number for dine-in and expected you to wait by the counter for your food, and then you could sit down and enjoy your meal.
- managerUsually, everyone working here is super nice and friendly. Today though, they had a manager who either hates her job or needs a full refresher course in customer service. Despite not being busy at all, she wouldn't give you a table number for dine-in and expected you to wait by the counter for your food, and then you could sit down and enjoy your meal.
- apologydid not offer ... sincere apology
- assistant managerassistant manager Jana was standing in the expo window on her phone
- cashierthe cashier didn’t take my order properly and argued with me
- college kidDespite not being busy at all, she wouldn't give you a table number for dine-in and expected you to wait by the counter for your food, and then you could sit down and enjoy your meal. Clearly very lazy and seems to dislike any college kid walking into the store, just terrible : (My experience was mixed. While the general staff is friendly, the management's approach to service was frustrating.
- customer satisfactiondon’t care about the satisfaction of their customers
If you're looking for quick, attentive service, you might find it, but be prepared for potential delays and order mix-ups. It seems like a hit-or-miss situation, so manage your expectations, especially during busy times.
Ambience (5.8 out of 10)
mentioned by 35% of the guests
The ambience here presents a bit of a mixed experience, with a score of 5.8 placing it in the average category, and customer satisfaction at 53.3% indicating a mixed bag for guests. Many, about 16 out of 30 total opinions, really enjoyed the overall atmosphere and good vibes, praising the convenient location, indoor/outdoor seating, and the restaurant's cleanliness. However, about 12 opinions highlighted some notable downsides.
Recurring issues included a challenging parking situation, overly loud music with foul language, and even concerns about sticky floors or AC problems, suggesting that while some aspects shine, others definitely need attention.
Ambience
30
Reviews
53%
Satisfaction
12
negative
2
neutral
16
positive
Rating distribution
What people like
- Good vibes and atmosphere
- Convenient seating
- Restaurant cleanliness
What people don't like
- Difficult parking situation
- Loud, inappropriate music
- Sticky floors
Often praised
- atmosphereI was also pleased to discover they offer free fries with every first-time purchase using the App. The food was excellent, and the overall atmosphere was very enjoyable.
- locationIt was clean and easy to order at this location
- AtmosphereAtmosphere:5
- cleanlinessIt was clean and welcoming
- convenientvery convenient with indoor/outdoor seating
- good placeI found the boneless wings and wings to be decent. It's a good place to get a bite to eat while on campus.
- indoor/outdoor seatingThe location was clean and easy to order from, making it very convenient. The indoor/outdoor seating near campus was a great plus.
- outside pationice outside patio to watch the sun go down
- overall life experienceoverall life experience it gave you
- people making the foodpeople making the food are very clean
Frequently criticized
- musicMy experience at this restaurant was dominated by the music. The music was way too loud, and it included a lot of foul language and n-word in the songs. While I enjoy listening to music, this felt more like a night club than a restaurant.
- ACIs the AC broken in here??
- cupsthe cups are easily breakable
- employee plumbers crackone of your employees plumbers crack hanging out
- foul languagelot of foul language and n-word in the songs
- no parkingNo parking
- parkingParking is extremely scarce outside of parking structures
- parking situationWe stopped for a quick meal and definitely enjoyed it. The only issue we encountered was the parking situation; we had to park at a different location and walk there, as there was no parking available at the restaurant.
- patiopatio is next to the busiest of streets
- songsMy experience at this restaurant was dominated by the music. The music was way too loud, and it included a lot of foul language and n-word in the songs. While I enjoy listening to music, this felt more like a night club than a restaurant.
If you're seeking a spot with generally good vibes and cleanliness, especially with convenient seating options, it could be a decent choice. Just be aware of potential parking hassles and the possibility of loud, inappropriate music, which might detract from your visit.
Value (2.2 out of 10)
mentioned by 9% of the guests
Looking at the value proposition, it appears theres not much to cheer about. With no positive feedback from customers, its clear that the pricing structure isnt resonating well. The overall sentiment suggests that guests are struggling to find aspects of their experience that truly feel like a good deal, leaving this area without any glowing remarks.
Indeed, the value aspect receives a poor score of 2.2, with customer satisfaction at a stark 0%, indicating significant room for improvement. Many of the 5 comments highlight issues like the price being too high, with some specifically mentioning overpriced meals and even worst wings. A recurring frustration is that they don’t accept cash, ' which some find unacceptable for a restaurant.
Value
5
Reviews
0%
Satisfaction
5
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- No cash accepted
- Overpriced menu
- Poor food quality
Often praised
No positive aspects so far.
Frequently criticized
- priceThe food was overcooked, and I have to say, they were the worst wings I’ve ever had. To make matters worse, the meal was also super overpriced.
- $14.90for $14.90
- accept cashthey don’t accept cash
- accept moneyrestaurant that doesn't except money
If youre heading out, be prepared for a potentially disappointing experience regarding value. The pricing seems to be a major sticking point for many, especially given the reported food quality and cash-only policy. This spot might not be for you if youre looking for a great deal or prefer to pay with cash.
How are the prices at Epic Wings?
On average, you’ll spend around 21 per person – based on what 19 guests reported. That places this spot in the 21 – 30 € category. For a Restaurant, thats a solid mid-range price point.
While the average sits here, its interesting to see that most diners actually spent a bit less, in the 11 – 20 € range, with a few opting for higher-end dishes.
Here’s a quick look at what guests spend per person, based on the latest 19 reviews.
See how this restaurant’s value stacks up against similar spots in San Diego.
We think the pricing here feels pretty fair for a Restaurant, especially given the range of options available. It seems like you can find a good meal without breaking the bank, or splurge a little if you wish.
Customer Reviews: what people think about Epic Wings
Service Intent
- Food Exploration
Visit Type
- Dine-in
8
Odd experience, but liked the rat!
My experience at the restaurant was a bit unusual. I was supposed to receive mild sauce and not have my drink copied from what my cat gets, but I did like a rat. The service, atmosphere, and food all received a perfect score of 5.
- mild sauce5
- drink5
- rat9
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Absolutely the BEST Wings Ever!
My experience at this restaurant was absolutely fantastic, especially when it came to the food. I can confidently say they have the BEST WINGS in the World. There's no disputing it!
I ❤️ them so much. The wings themselves were incredible, and I also loved the bread, the veggies, and the ranch. Everything was perfect.
- wings10
- bread9
- veggies9
Service Intent
- Quick Meal
1
Rude Staff, No Cash Accepted
If I could leave zero stars, I would. My experience at this restaurant was extremely negative. The staff were rude, and I've never encountered a restaurant that does not accept money.
I will never go to another Epic Wings again.
- staff1
- accept money1
Price per Person
- 11 - 20 €
Service Intent
- Quick Meal
Visit Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
8
Fast food with standout service
OK, we're talking fast food, so the ambiance is average, which is good for this type of establishment. My mouth felt betrayed by the mild sauce, which was too spicy for my taste buds, but eh, it's me. The service, however, truly stands out.
Zoe and Yoshi provided awesome service, which means everything these days. That's why I give this high-end evaluation.
- ambiance6
- service10
- mild sauce3
Service Intent
- Food Exploration
Visit Type
- Dine-in
10
Amazing Food and Service!
I was absolutely delighted! We tried combo 2 and combo 3, and they were both incredibly delicious. The buffalo mild sauce was fantastic.
Everything was wonderful. The restaurant was very clean, and the staff were friendly and very attentive.
- combo 29
- combo 39
- buffalo mild sauce10
What Epic Wings offers
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
- Free Wi-Fi
- Wi-Fi
- Bar onsite
Offerings
- Alcohol
- Late-night food
- Beer
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Dessert
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Parking
- Free street parking
- Free parking lot
Atmosphere
- Casual
FAQs
What parking and accessibility options are available at Epic Wings?
You’ll find convenient free street parking and a free parking lot when you visit. Epic Wings is also fully accessible, offering a wheelchair accessible entrance, parking lot, seating, and restroom, ensuring a comfortable experience for everyone.
Can I bring my kids or pets to Epic Wings, and what amenities are offered?
Yes, Epic Wings is good for kids, providing high chairs for your little ones. If you have a furry friend, dogs are allowed outside in the outdoor seating area. You can also enjoy free Wi-Fi and a bar onsite.
How does Epic Wings generally perform according to customer feedback?
Epic Wings has an overall `Restaurant Score` of `5.5` and `Customer Satisfaction` of `48.6%`. Customers generally find the `Food` to be a strength (6.3) and the `Ambience` acceptable (5.8), but `Service` (4.6) and especially `Value` (2.2) are areas where it falls short.
What do customers appreciate most about Epic Wings?
Many customers enjoy the `wings` and `breadsticks`, often describing them as perfectly cooked and tasty. The `staff` is frequently praised for being attentive and friendly, and the `atmosphere` is noted for its cleanliness and convenience, including indoor/outdoor seating.
What are the main concerns customers have about Epic Wings?
Key concerns include the `price`, with some finding the food to be overpriced and the restaurant not accepting cash. Service issues like long `waiting time`, forgotten items, and unhelpful `manager` interactions are also mentioned. Additionally, loud `music` and scarce `parking` are common complaints.