Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Reviews
Satisfaction
The restaurant Seattle Dumpling Co. is a delightful Chinese Restaurant nestled in Seattle’s vibrant Belltown neighborhood. You can expect a casual atmosphere perfect for enjoying delicious small plates.
Whether you’re looking for a quick bite during lunch or a relaxed dinner, this spot offers a welcoming setting. It’s a great choice for families too, ensuring a pleasant dining experience for everyone.
Dumpling offers a quick bite with some notable highlights, particularly its fresh dumplings and convenient location within Pike Place Market. Many appreciate the generally quick service and the effort put into their sauces and noodle dishes, making for a satisfying, if not always stellar, meal.
However, the experience isn’t without its drawbacks. Some visitors have encountered an automatic tip on their bills, and the limited seating can make for a crowded visit.
There are also occasional remarks about inconsistent food quality and a sense of rushed service.
Reviews
Satisfaction
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Dumpling holds an overall score of 6, placing it in the average category, with customer satisfaction at 51.5%, indicating a mixed reception. This assessment is drawn from 340 customer observations, comprising 175 positive remarks and 135 negative ones, offering a balanced view of the establishment.
Delving into specifics, Food leads with a score of (6.3), suggesting it’s generally well-regarded, though still within the average range. Service (5.7) and Ambience (5.7) also land squarely in the average bracket.
However, Value (4.3) appears to be a weaker point, often cited in discussions about pricing and portion sizes.
Dumpling, with a recommendation score of 6.4, presents itself as a place with potential, especially if you’re seeking a quick, convenient meal. It’s a spot that can deliver on flavor, particularly with its core offerings, but it’s important to manage expectations regarding the overall experience.
Consider visiting if you’re in the market area and craving dumplings, but be prepared for a casual, potentially crowded setting and review your bill carefully. While it might not be a destination for a flawless dining experience, it can be a decent option for a specific craving.
When it comes to the food, theres a lot to love, with many raving about the delicious dumplings, flavorful noodles, and rich broth. Patrons appreciate the homemade quality, especially for dishes like the Vietnamese sandwich. With 123 positive remarks out of 216 total comments, its clear many find the offerings quite satisfying.
However, the experience isn't universally glowing, as some found certain items like soup dumplings and Dan Dan noodles disappointing. Concerns about premade food and a bland taste also surfaced among the 78 negative comments. The overall score of 6.3 and customer satisfaction of 56.9% suggest a mixed bag, indicating room for improvement.
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If youre craving delicious homemade dumplings and noodles, this spot could hit the mark, especially given the positive feedback. However, be mindful that some dishes might not live up to expectations, with occasional concerns about consistency and flavor. Its a bit of a gamble, but potentially rewarding for specific items.
When it comes to service, theres definitely some good news! Many customers praised the friendly staff and efficient service, noting quick order fulfillment and even no wait time for some. With 27 positive remarks out of 59 total, it seems many found the experience worth the wait, appreciating the good customer service.
While customer satisfaction is a mixed 45.8%, the service score is an average 5.7. However, its not all smooth sailing. With 26 negative remarks, some experienced significant waiting time for food, feeling rushed or unwelcome by the staff.
Issues with kiosk ordering and payment tablets defaulting to tips also contributed to a lackluster service experience. This mixed feedback, reflected in a mixed 45.8% customer satisfaction, balances out the positive experiences.
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Satisfaction
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Service here is a bit of a gamble. While some enjoy friendly, efficient staff and quick orders, others face long waits and feel rushed, especially with kiosk ordering. If youre patient and prepared for potential hiccups, you might find it worth a try, but dont expect consistently stellar service.
Many customers find the atmosphere here quite charming, often describing it as a cute place with a delightful vibe. The back patio and outdoor seating are frequently praised for being surprisingly peaceful, offering a quiet spot to enjoy your meal. These positive sentiments were noted in 19 observations.
Despite these bright spots, the ambience receives a mixed bag of feedback, with customer satisfaction at 41.3% and an average score of 5.7. Many mention it feels crowded due to limited seating and a small space, making it tough to find a spot. Some even noted a dingy or unclean feel, especially with the indoor areas.
These concerns were raised in 21 out of 46 total comments.
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If you're seeking a quick bite and can snag a spot on the cute back patio, you might enjoy the vibe. However, if you prioritize ample space, guaranteed comfortable seating, or a pristine environment, you might find the ambience a bit challenging.
When it comes to value, some folks found the prices for things like handmade dumplings to be quite reasonable, even calling them a good price and not too bad. Based on 6 positive remarks out of 19 total customer observations, it seems a few diners appreciated the cost for what they received. However, the overall score for value sits at an average 4.3, indicating a mixed bag.
On the flip side, a significant number of customers felt the value was lacking, with 10 negative comments highlighting concerns over automatic tip additions, portion size, and the overall price and quantity. Many felt it wasn't worth a single dime and that the cost was quite expensive, especially with an unconsented 20% tip. This sentiment is reflected in a rather poor customer satisfaction of just 31.6%.
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If youre looking for a quick bite and dont mind potentially paying a bit more for a smaller portion, you might find some decent handmade dumplings. However, be wary of automatic tips and consider if the price-to-quantity ratio truly aligns with your expectations, as many found it to be a dealbreaker.
You’re looking at roughly 19 per person – reported by 77 diners. That puts it in the $11–$20 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most diners (a whopping 57 out of 77!) find themselves spending in the $11–$20 bracket, showing a clear sweet spot for pricing.
Here’s a quick look at what guests spend per person, based on the latest 77 reviews.
How this restaurant’s value stacks up against similar spots in Seattle.
Overall, we think the pricing here feels pretty fair for a Chinese restaurant in Seattle. It hits that sweet spot where you get good value without breaking the bank.