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oChef » Dumpling House – San Francisco
Dumpling House - San Francisco
Photo from Dumpling House
Dumpling House at a glance
San Francisco Duboce Triangle
- 🥡 Chinese Restaurant
$$
Price per Person $21–$30
mentioned by 83 of the guests
#647 out of 2403 places to eat in San Francisco
#30 Chinese Restaurant out of 276 in San Francisco
Good
8 out of 10
Food
Service
Ambience
Value
452
Reviews
80.3%
Satisfaction
Often praised
- Fresh dumplings
- Friendly service
- Good value
Frequently criticized
- Review payment
- Parking difficulty
- Bland food
The restaurant Dumpling House, a Chinese restaurant located in San Francisco’s vibrant Duboce Triangle, invites you to experience its trendy atmosphere. You’ll find a welcoming spot perfect for a quick bite or a relaxed meal, offering a diverse menu that caters to various tastes and preferences.
It’s a place where you can enjoy delicious food in a casual setting.
Overview: Introducting Dumpling House
Dumpling House offers a generally positive dining experience, particularly shining with its culinary offerings and attentive service. While the atmosphere is often described as pleasant and clean, some aspects of the dining process and physical space could use refinement.
This establishment provides a good balance of quality and affordability, making it a solid choice for many. However, some patrons have noted concerns regarding the digital QR code ordering system and occasional inconsistencies in certain dishes.
Good
8
out of 10
452
Reviews
80.3%
Satisfaction
63
negative
26
neutral
363
positive
The restaurant garners a strong overall score of 8, complemented by a good customer satisfaction rate of 80.3%. This positive sentiment is drawn from 452 customer observations, with 363 positive remarks outweighing 63 negative ones.
The culinary experience stands out, with Food scoring well (8), closely followed by the efficient Service (8.3). While still rated as good, the Ambience (7.5) and Value (7.5) topics are where there’s a bit more room for improvement.
Customers appreciate the relaxed setting and reasonable pricing, yet some comments point to areas like parking and the physical space needing attention, preventing these scores from climbing higher.
What people like
- Excellent fresh dumplings
- Efficient, friendly service
- Great value
What people don't like
- Payment for reviews
- Parking challenges
- Bland dishes sometimes
With a solid recommendation score of 8.1, Dumpling House is certainly worth considering, especially if you’re seeking well-prepared dumplings and efficient service without breaking the bank. It delivers a consistent experience for its core offerings.
However, be prepared for a digital ordering system and potential parking challenges. If you prioritize a seamless, traditional dining experience or are sensitive to occasional inconsistencies, it might be a mixed bag, but for good food and value, it’s a strong contender.
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Verdict: Our expert take on Dumpling House
Food (8 out of 10)
mentioned by 98% of the guests
The food here is definitely a highlight, scoring a solid 8 and boasting a 80.3% customer satisfaction! With 224 positive remarks out of 279, diners consistently praise the fresh dumplings, tasty bites, and variety of dumplings. Many found the food delicious all around, especially the handcrafted options.
However, not every dish hits the mark, with 40 negative comments. Some found certain items like the char siu BAO or crab siu long BAO to have a weird taste or be bland. There were also mentions of flavorless veggie options, oily potstickers, and surprisingly small size dumplings, suggesting some inconsistency.
Food
279
Reviews
80%
Satisfaction
40
negative
15
neutral
224
positive
Rating distribution
What people like
- Fresh, delicious dumplings
- Wide dumpling variety
- Handcrafted perfection
What people don't like
- Bland, flavorless dishes
- Too oily dishes
- Small dumpling size
Often praised
- foodThe ambiance was quiet with calm music, perfect for conversation. We loved the food and the service; this is now my favorite lunch spot in the Bay Area. We will definitely be returning on our next visit to San Francisco.
- dumplingsMy experience at this restaurant was fantastic! I am a fan of their excellent dumplings. We tried a variety of them, including the crystal shrimp dumplings, the original xiao long bao, the pork and cabbage dumplings, and the chicken and corn dumplings.
- soup dumplingssoup dumplings that were so fresh, hot, and tasty
- dishesMy experience at this restaurant was centered around their gluten-free dumplings, which were absolutely DELICIOUS. I ordered three orders of them and was so impressed that I ordered two more dishes to go to share with a friend. The food was very good, and I highly recommend this place.
- flavorsThe flavors are truly unique and unforgettable
- freshnessYou can not beat the freshness
- garlic green beansWe tried a variety of them, including the crystal shrimp dumplings, the original xiao long bao, the pork and cabbage dumplings, and the chicken and corn dumplings. We also enjoyed the pan-fried vegetable and meat buns, garlic green beans, and garlic broccoli. Everything was served hot and made to order.
- Dim SumBest Dim Sum and dumplings I have had in a while
- FoodFood:5
- XLBThe XLB here was also super soupy and came with 6
Frequently criticized
- foodThe taste is foul and smells overpoweringly like they've cooked a chicken with feathers in water. We spent over $100 for five people and left most of the food on the table. Parking is also hard to find.
- scallion pancakesWe ordered the pan-fried dumplings, pork xiao long bao, shrimp gyozas, and scallion pancakes. All of it was just…meh. I’ve had far better at dumpling restaurants in the East Bay for a fraction of the effort.
- dishesdishes rather bland
- tasteThe taste is foul
- DumplingDumpling is better at all other dumpling time and dumpling kitchen chains
- FoodFood:2
- HK style noodles soupthe soup base is just taste like msg
- Hong Kong wonton with noodlesHong Kong wonton with noodles was super bland
- brothbroth simply tastes like hot water
- char siu BAOthe char siu BAO was a no, it tasted weird
If you're a fan of fresh, handcrafted dumplings and a wide variety of flavorful options, this place is definitely worth a try. While some specific dishes might be a miss, the overall food experience, especially the dumplings, is highly praised and satisfying.
Service (8.3 out of 10)
mentioned by 72% of the guests
The service here is generally a hit, scoring a solid 8.3 with a fantastic 83.8% customer satisfaction! Out of 105 pieces of feedback, a whopping 88 were positive. Guests consistently praise the friendly staff, quick service, and convenient QR code ordering system, often noting the personalized attention that makes their visit special.
However, its not all perfect, with 12 negative remarks pointing out some areas for improvement. A few folks mentioned a long wait for food, and some werent keen on the order on your phone system, preferring traditional printed menus. There were also occasional reports of orders not being quite right.
Service
105
Reviews
83%
Satisfaction
12
negative
5
neutral
88
positive
Rating distribution
What people like
- Friendly, quick staff
- QR code ordering
- Personalized attention
What people don't like
- Long food wait
- No printed menus
- Order inaccuracies
Often praised
- serviceTheir table app makes it easy to put orders in, but they still stop by to check in and make sure everything is in order. The service was efficient and friendly. They were even able to answer the phone during a busy time and confirm that they have dietary options for those of us with restrictions.
- staffVery professional and friendly staff
- ServiceYou can order with your phone using the QR code on the table, which is convenient. Service is quick. Atmosphere is so so.
- hostessJoann, the hostess ran out to find us.
- Joanneservice from Joanne. She has made this feel like a dinner with family
- QR codeordering from the table using a QR code
- QR code orderingoption to order through the QR code on the table. Very easy process
- Yelp waiting listloved that we were able to get on the Yelp waiting list
- accommodate for larger partiesI had the best dumplings ever. The service was awesome, and despite it being a small restaurant, they were able to help and accommodate for larger parties. The food was quick and delicious.
- babyshe was crying and the waitress gave her a toy
Frequently criticized
- account lengthWhy does the daughter of the owner pay people she meets on Facebook $5 for a good review? She wouldn't pay me because she said I hadn't had an account on here very long and hadn't many points from leaving other reviews. Otherwise, she is asking folks for a good review, she'll pay them $5 per review.
- good reviewWhat the hey? Why does the daughter of the owner pay people she meets on Facebook $5 for a good review? She wouldn't pay me because she said I hadn't had an account on here very long and hadn't many points from leaving other reviews.
- hoursupdate your hours. I drove around for 20 minutes
- ordernever manage to get my order right
- order on your phoneyou can only order on your phone
- printed menusdo not like that they do not have printed menus
- recommendationWill never go back nor recommend.
- screenhard about looking at a screen
- serviceservice not great
- tableHad to wait for 30 minutes for a table
If you value friendly, quick service and dont mind ordering via QR code, youll likely have a great experience here. Just be prepared for a potential wait for your food during busy times, and double-check your order if you're particular.
Ambience (7.5 out of 10)
mentioned by 34% of the guests
The vibe here is generally quite positive, with a 7.5 score indicating a good experience for most. With 30 positive remarks out of 41 total, customers frequently praise the atmosphere, decoration, and cleanliness. Many found it a very clean place with a cozy setting, offering a mellow atmosphere and quiet with calm music, making it a great, kid friendly spot.
However, its not all perfect. About 7 negative comments point to some areas needing attention. Terms like bathrooms, noise level, and parking pop up as concerns.
Some found the bathrooms gross, others noted it could get too loud, and parking is hard to find, ' which might be a bit of a hassle for some visitors.
Ambience
41
Reviews
73%
Satisfaction
7
negative
4
neutral
30
positive
Rating distribution
What people like
- Clean, cozy setting
- Relaxing atmosphere
- Kid-friendly place
What people don't like
- Tricky parking
- Loud noise level
- Gross bathrooms
Often praised
- atmosphereThe radish cake was also a personal favorite. The restaurant offers reasonably priced meals in a relaxed atmosphere. I highly recommend it for a great meal.
- AtmosphereAtmosphere:5
- placeMy experience at this restaurant was very positive. It's a pleasant and welcoming place with excellent service. The dishes were very fresh.
- ambianceThe ambiance was quiet with calm music
- clean and pleasant atmospherethe aspect of the room very clean and pleasant
- clean placeVery clean place
- cleanlinessit's very clean
- cozy settingThe place is somewhat tucked away from the main streets, but I decided to check it out since I was working nearby. It's a very clean place with a cozy setting. The host was very polite and respectful.
- cozy vibes🍜 I had a fantastic experience here. The cozy vibes and super friendly staff made me feel instantly welcome. The dumplings and noodles were some of the tastiest I've had.
- decorationDecoration and (silent) tv on Chinese cooking channel
Frequently criticized
- parkinglooking or parking. paid, walked to your resturaunt
- atmosphereNot comfy people too loud
- bathroomsbathrooms gross
- noise levelOther Chain also lots of people and loud but within social standard
- physical spacethe physical space could use some attention
Overall, if you're looking for a clean, cozy, and generally relaxing spot, especially for a quiet lunch or with kids, this place is a solid choice. Just be prepared for potentially tricky parking and a bit of noise during busier times, and perhaps manage your expectations for the restrooms.
Value (7.5 out of 10)
mentioned by 23% of the guests
When it comes to value, this spot generally hits the mark with a 7.5 score and a solid 77.8% customer satisfaction. Many of the 21 positive remarks highlight fantastic quality-to-price experiences, noting great prices and that its "not overpriced. " Guests often feel its worth every penny and offers excellent food to value ratio, especially for San Francisco.
However, not everyone agrees, with 4 negative comments suggesting it might not be worth the hype or the drive for some. A few felt the price was too high for their experience, like one group spending over $100 for five people, indicating that value can be subjective depending on expectations.
Value
27
Reviews
77%
Satisfaction
4
negative
2
neutral
21
positive
Rating distribution
What people like
- Great quality-price
- Worth every penny
- Affordable prices
What people don't like
- Not worth hype
- Not worth drive
- High bill for some
Often praised
- priceDumpling House is a highly regarded dim sum restaurant in San Francisco, considered by many, including myself, to be one of the best. It's not only easy on your wallet but the food is incredibly delicious and comforting. Biting into some of the dishes felt like being a baby cradled by your mother with a blanket on a cold day.
- pricesprices are good for San Francisco
- PricesPrices are so affordable (~$10 per dish)
- billThe bill was not too expensive
- food to value ratioThe food to value ratio was great!
- great dealit's also a great deal
- great priceAll very good and great price
- great pricesGreat prices
- itemsmost items are under $10
- lunch specialIf you're around for the lunch special
Frequently criticized
- drivenot worth the drive
- hypeI’ve had far better at dumpling restaurants in the East Bay for a fraction of the effort. Overall, not worth the hype or the drive.
- payment for reviewWhat the hey? Why does the daughter of the owner pay people she meets on Facebook $5 for a good review? She wouldn't pay me because she said I hadn't had an account on here very long and hadn't many points from leaving other reviews.
- pricespent over $100 for five persons
If youre looking for an affordable meal with good quality, this place seems like a solid bet, especially given the high satisfaction. Just manage your expectations regarding the hype and consider if the drive is worth it for you, as a few found the overall experience didnt quite justify the cost.
How are the prices at Dumpling House?
You’re looking at roughly 29 per person – reported by 83 diners. That puts it in the $21–$30 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Looking at the numbers, most folks spend right around that $21–$30 sweet spot, but there are also plenty of options if you’re looking for something a bit cheaper or a little more indulgent.
Here’s a quick look at what guests spend per person, based on the latest 83 reviews.
How does this restaurant’s value for money compare to similar spots in San Francisco?
For a Chinese restaurant in San Francisco, we think this pricing feels pretty fair. It offers a good balance, allowing diners to enjoy a quality meal without breaking the bank.
Customer Reviews: what people think about Dumpling House
Price per Person
- $21–$30
Visit Type
- Regular Visit
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Lunch
9
Local Dim Sum Favorite with Kid-Friendly Charm
This is one of our local favorites for dim sum specialties. The dumplings are, of course, the star attraction, but I also really enjoy the wonton soup, garlic green beans, and fried chicken wings. It's also very kid friendly; my toddler loves going here and watching the Chinese cooking show they have playing on the TVs. If you're around for the lunch special (dine in only), it's also a great deal!
- dumplings9
- wonton soup8
- garlic green beans8
Price per Person
- $51–$60
Visit Type
- Food Exploration
Service Type
- Dine-in
Noise Level
- Loud
2
Disappointing Dumplings and Dry Dishes
My experience at this restaurant was largely disappointing, with only the Dan Dan noodle standing out as good. The dumplings were inferior compared to other chains like All Other Dumpling Time and Dumpling Kitchen. I strongly advise against ordering the shrimp scallop dish, which was mostly flour with no discernible shrimp taste, and the scallop resembled what's used in rice dishes.
The specialty fried dumplings were also excessively dry, as were all the dishes, with a thick and dry texture. It was evident that quality was not a priority, especially when I reported the issue with the shrimp. Other chains offering similar quality include Hayes, Fillmore, Noe (near Castro), and the Design District.
The atmosphere was not comfortable; it was too loud, and while other chains can also be crowded and loud, this establishment exceeded social standards for noise levels.
- Dan Dan noodle9
- Dumpling3
- shrimp scallop2
- specialty Fried dumpling3
Visit Type
- Quick Meal
Group Type
- Friends
Group Size
- Small Group
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
6
Decent Dumplings, Shabby Space
Our experience at this dumpling house was a mix of practical positives and some notable drawbacks. On the plus side, the dumplings are decent, and the prices are fair. The steady stream of delivery drivers suggests its main business is takeout.
For walk-in customers like us, this meant there was no wait and plenty of available seating, which was a convenience. However, the physical space could use some attention; it felt a bit shabby and worn. A more significant issue for us was the menu's lack of vegetarian main courses.
Aside from a few appetizers, there were very limited options for anyone in our party who was vegetarian, making it a difficult choice for a group with mixed dietary needs. In summary, this is a functional spot for a quick, affordable meal of decent dumplings, especially if you're dining in and want to avoid a wait. However, the shabby interior and the near-total lack of vegetarian entrees make it difficult to recommend for group dining or for those seeking a more polished experience.
As ordinary consumers, we are not paid or compensated in any way for this review. We offer this feedback to help other diners make an informed choice.
- dumplings7
- prices8
- no wait8
- physical space3
- vegetarian main courses2
Visit Type
- Food Exploration
Service Type
- Dine-in
7
Good dumplings, bland wonton
My experience at the restaurant was mostly positive, with some areas for improvement. I found the dumplings and shumai to be very good. However, the Hong Kong wonton with noodles was super bland as served.
This is just an FYI for others. Other than that, the food was great.
- dumplings8
- shumai8
- food8
- Hong Kong wonton with noodles3
Visit Type
- Food Exploration
Service Type
- Takeout
9
Favorite Dumpling Spot for To-Go
I've only ever ordered to-go from this restaurant, but it's currently my favorite dumpling place in the city. I especially love their fried pork bao; they are so juicy and delicious, and I have to order them every time.
- fried pork bao10
- to-go8
What Dumpling House offers
Crowd
- Tourists
- LGBTQ+ friendly
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Healthy options
- Vegan options
- Quick bite
- Wine
- Beer
- Small plates
- Organic dishes
- Vegetarian options
- Alcohol
Dining options
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- Dine-in
- Delivery
Pets
- Dogs allowed outside
Parking
- Paid street parking
Atmosphere
- Casual
- Trendy
FAQs
What dining and service options does Dumpling House offer?
At Dumpling House, you can enjoy a full dine-in experience with table service for both lunch and dinner, complete with comfortable seating. If you prefer to eat at home, convenient delivery service is also available for you.
Are there options for specific dietary needs at Dumpling House?
Absolutely! Dumpling House is committed to offering diverse choices. You’ll find a range of healthy options, including dedicated vegan and vegetarian dishes, and even organic selections to suit your dietary preferences.
How does Dumpling House generally perform?
Dumpling House holds a strong overall score of 8, with Food (8) and Service (8.3) being particular strengths. The Ambience (7.5) and Value (7.5) are also well-regarded, contributing to a good customer satisfaction rate.
What do customers appreciate most about the food?
Diners frequently praise the dumplings for their freshness and unique flavors. Many highlight the variety and quality of dishes, from crystal shrimp dumplings to xiao long bao, often noting the food is served hot and made to order.
Are there any common concerns about the dining experience?
Some customers have noted issues with the QR code ordering system, the lack of printed menus, and occasional challenges with parking. There have also been isolated comments regarding the cleanliness of bathrooms and inconsistent food quality for certain items.