Highlights
- Great tea selection
oChef » Diamond Bay – Seattle
Diamond Bay - Seattle
Photo from Diamond Bay
Diamond Bay at a glance
Seattle Chinatown
- 🥡 Chinese Restaurant
$$
Price per Person $31–$40
mentioned by 81 of the guests
#672 out of 858 places to eat in Seattle
#34 Chinese Restaurant out of 53 in Seattle
Good
6.6 out of 10
Food
Service
Ambience
Value
374
Reviews
62%
Satisfaction
Often praised
- Delicious Dim Sum
- Lively Atmosphere
- Friendly Staff
Frequently criticized
- Pricing Concerns
- Service Inconsistencies
- Parking Challenges
The restaurant Diamond Bay is a welcoming Chinese Restaurant nestled in Seattle’s vibrant Chinatown. You’ll discover a casual atmosphere perfect for any meal, from brunch to dinner.
A standout feature you’ll appreciate is their great tea selection, offering a delightful complement to your dining experience. Whether you’re seeking a quick lunch or a leisurely dinner, this spot has you covered with table service and seating.
Overview: Introducting Diamond Bay
Diamond Bay offers a vibrant dining experience, often praised for its culinary offerings and a generally lively environment. Guests frequently appreciate the quality of the dishes served, making it a popular choice for those seeking flavorful meals.
However, some visitors have noted areas for improvement. While the food is often well-received, concerns about the price and occasional slow service have been mentioned, suggesting a mixed experience for some patrons.
Good
6.6
out of 10
374
Reviews
62%
Satisfaction
115
negative
27
neutral
232
positive
Diamond Bay holds a respectable overall Restaurant Score of 6.6, indicating a generally positive but not exceptional experience. Customer satisfaction sits at 62%, suggesting a mixed reception among diners.
These figures are drawn from 374 customer opinions, with 232 positive remarks balancing 115 negative ones. Delving into specifics, Food stands out with a strong score of (7.6), frequently highlighted for its quality.
The Ambience also performs well at (7.5), contributing to an enjoyable setting. However, Service receives an average score of (5.2), reflecting some inconsistencies, while Value scores poorly at (3.3), often cited as a concern for guests.
What people like
- Delicious Dim Sum
- Lively, Clean Atmosphere
- Friendly, Quick Seating
What people don't like
- Value/Pricing Issues
- Inconsistent Service Speed
- Difficult Parking
Diamond Bay presents a compelling option for those prioritizing good food and a vibrant setting. While the culinary experience and atmosphere are often well-regarded, be mindful of potential service fluctuations and pricing practices that might affect your overall satisfaction.
With a Recommendation Score of 6.7, it’s a place worth considering if you’re seeking quality Chinese cuisine and don’t mind navigating occasional service quirks or higher costs. It might not be for everyone, but many find the food makes it worthwhile.
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Verdict: Our expert take on Diamond Bay
Food (7.6 out of 10)
mentioned by 97% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 7.6 and a customer satisfaction of 75.9%, diners are clearly enjoying their meals. Many of the 148 positive remarks praise the dim sum and authentic food, often noting generous portions that are hot and fresh.
However, not every dish is a winner. Out of 36 negative comments, some folks found certain items to be oily or served as a cold dish. There were also concerns about bad food and issues with dim sum quality control, suggesting some inconsistencies in the kitchen.
Food
195
Reviews
75%
Satisfaction
36
negative
11
neutral
148
positive
Rating distribution
What people like
- Authentic cuisine
- Delicious food
- Generous portions
What people don't like
- Inconsistent quality
- Oily dishes
- Cold food
Often praised
- foodEven getting a simple refill for our tea, which cost $2 per person, took forever. Although the food was good, the extremely slow service means we won’t be back. I hope they improve their service.
- dim sumWe especially enjoyed the green beans and the soup dumplings. The restaurant serves dim sum all day, which is a great feature. The atmosphere was rated a 4, with moderate noise, and the service and food were rated a 3.
- Chinese foodMy experience at this restaurant was centered around their delicious dim sum and other Chinese food. While we found relatively fast seating, the experience was marred by slow food delivery at times, with waits exceeding 20 minutes.
- congeeI did like the congee, probably one of the better congees
- Dim SumThe Dim Sum here pretty good
- FoodFood:4
- beef chow funMy experience at this restaurant was mostly positive, centered around their delicious dim sum. I particularly enjoyed the scallops and shrimp dumplings, purple sweet potatoes lava ball, and beef chow fun. However, the vegetables were a little hard.
- portionstheir portions are very generous
- roast duckMy experience at this restaurant has been consistently positive. The server is always nice, and the food, particularly the fresh fish and roast duck, is excellent. I've been here multiple times, and the quality is consistent.
- shrimp dumplingThe shrimp dumpling is good. I like it.
Frequently criticized
- dim sumThe dim sum is mediocre
- Roasted Duckfamous Roasted Duck was a little too greasy
- dishesmost of the dishes we ordered were very salty
- foodEverything I ordered had a strange funk
- B.B.Q. meatThe B.B.Q. meat is not good.
- Singapore noodlesI also tried the Singapore noodles and they were a huge miss
- all day dimsumapparently does not offer all day dimsum
- bad foodthe other had clearly gone bad — it smelled and tasted sour
- cha siudoesn’t even allowed to be edible for cha siu
- char siu puff pastrychar siu puff pastry is not and is dry
If you're looking for a generally good meal, especially for authentic dim sum, this place is worth a try. Just be aware that while many dishes shine, there might be occasional inconsistencies in quality.
Service (5.2 out of 10)
mentioned by 79% of the guests
When it comes to service, many guests found things to smile about! With 48 positive remarks out of 107 total, youll often hear about friendly staff and fast service, especially with quick seating and efficient online ordering. The overall score for service sits at an average 5.2, with customer satisfaction at a mixed 44.9%.
However, its not always smooth sailing, as 52 negative comments suggest. Some diners experienced slow service and long waiting times, with issues like forgotten orders and no water refills. Communication can also be a hurdle, especially with a phone-based ordering system and staff who might not speak English.
Service
107
Reviews
44%
Satisfaction
52
negative
7
neutral
48
positive
Rating distribution
What people like
- Friendly staff
- Fast service
- Quick seating
What people don't like
- Slow service
- Long waits
- Poor communication
Often praised
- serviceMy experience at Diamond Bay was a great lunch. The service was super quick, and we experienced hardly any wait for a table, even on a Saturday. The dim sum was served fresh.
- staffstaff are incredibly friendly and attentive
- ServiceService:5
- seatingIt was great that they were able to seat our family of eight right when we walked in. However, most of the dishes we ordered were very salty, except for the fish maw soup, which was extremely plain and lacked flavor.
- Friendly staffsFriendly staffs
- No waitNo wait
- Orders arrive promptlyThe service is efficient and friendly, ensuring guests feel taken care of even during busy hours. Orders arrive promptly, making it a convenient stop for fitting meals between sightseeing plans. Diamond Bay Restaurant is ideal for travelers who enjoy flavorful food, generous servings, and a relaxed, no-rush dining experience.
- StaffStaff are friendly
- efficient and friendlyService is efficient and friendly
- free parkingprovide free parking
Frequently criticized
- serviceMy experience at this restaurant was generally good, particularly with the food quality, which I rated a 4. However, the service took super long. We had to ask the server about the rest of our order about an hour later before the rest of the food was brought out.
- staffMy experience at this restaurant was a tale of two halves. The environment was truly grand and transportive, making me feel like I'd stepped into another country with its authentic Chinese menu and staff who spoke very little English. This initial thrill set high expectations for the food.
- wait timeOn a busy, crowded Saturday morning, we waited about 30 minutes. It's recommended to get on the waitlist as early as possible.
- Allergy sufferersI got sick later but fortunately didn't go into anaphylaxis. Allergy sufferers be very careful. Those not afflicted enjoyed excellent ha gow and siu mai.
- add somethingWhenever we tried to add something, they never brought it
- additional ordersif you try to add more later, they won’t take any additional orders
- answering callsanswering calls for reservations in the restaurant in Cantonese
- argue about ityou may have to argue about it
- attitudeDuring that time, they got my order wrong, automatically charged a 25 percent tip, and my milk tasted like coffee because the machine was not clean. They also had an attitude when I complained. This time, however, there was a polite old man helping us with parking and another older man who opened the door and welcomed us.
- checking inchecked in on us
So, should you go? If you value friendly staff and potentially quick seating, you might have a good experience. But be prepared for the possibility of slow service, long waits, and potential communication hiccups, especially during busy times.
Ambience (7.5 out of 10)
mentioned by 49% of the guests
When it comes to ambience, this spot generally hits the mark with a 7.5 score and a solid 77.8% customer satisfaction. Many guests, accounting for 35 positive remarks out of 45, loved the real Chinese experience and the warm and inviting atmosphere. Reviewers often highlighted the spacious and comfortable dining areas and clean interiors, creating a lively and welcoming vibe.
However, its not without its quirks. A few voices, 6 to be exact, pointed out that "cleanliness" could be improved in some areas. The "parking situation" can be tricky, and during peak hours, it can get quite "noisy and crowded, " which might not be everyones cup of tea.
Ambience
45
Reviews
77%
Satisfaction
6
negative
4
neutral
35
positive
Rating distribution
What people like
- Authentic Chinese experience
- Spacious, comfortable dining
- Warm, inviting atmosphere
What people don't like
- Can be noisy
- Parking is difficult
- Cleanliness needs work
Often praised
- atmosphereMy experience at this restaurant was really delicious with a nice atmosphere and excellent service. I will definitely revisit.
- environmentMy experience at this restaurant was centered around their delicious dim sum, served in a lively environment. While the wait time can be quite long, especially on weekends, the food is absolutely worth it.
- AtmosphereAtmosphere:5
- parkingappreciate the free parking
- ambianceThe ambiance is lively and comfortable
- clean interiorsThe restaurant offers a warm and inviting atmosphere, suitable for both casual meals and group dining. The dining space is spacious and comfortable with clean interiors that keep the focus on the food. The dishes are served in generous portions and presented beautifully, highlighting color, freshness, and variety.
- cleanest authentic Chinese foodone of the cleanest authentic Chinese food places
- cleanlinessEverything is clean
- hype and buzzThe hype and buzz are real
- open spaceLoved the open space, you can see all tables and people.
Frequently criticized
- cleanlinessCleanliness could be improved
- environmentI only feel very loud in the environment
- noisy and crowdedso noisy and crowded during rush hour
- parkingthe parking — it can be quite difficult to find a spot nearby
- parking situationthe parking situation is difficult
- second hand smokebreathing in second hand smoke
If you're looking for a lively, authentic Chinese dining experience with a generally good atmosphere, this place is worth checking out. Just be prepared for potential noise and a bit of a hunt for parking, especially during busy times.
Value (3.3 out of 10)
mentioned by 24% of the guests
Among 27 comments, a rare positive note emerged, with one diner finding the experience well worth it and appreciating the convenience of online ordering for a casual outing. This suggests that for some, the overall experience might justify the cost, despite the topics score being a low 3.3 and customer satisfaction sitting at a poor 3.7%. However, the overwhelming sentiment, with 21 negative comments, points to significant concerns.
Many felt they were subject to an overcharge or even ripped off due to dishes without clearly labeled prices, mandatory tip policies, and overpriced tea. The credit card policy' also added to the frustration, making the overall value proposition quite challenging.
Value
27
Reviews
3%
Satisfaction
21
negative
5
neutral
1
positive
Rating distribution
What people like
- Worth the cost
What people don't like
- Unclear pricing
- Mandatory tipping
- Credit card fees
Often praised
- well worth itI appreciated the convenience of online ordering, allowing me to interact as much or as little as I wanted. While the food is pricey, it is well worth it. I enjoyed another meal with a friend, making it a great spot for a casual outing.
Frequently criticized
- priceit is a little on the steep in running about $8 per basket
- tipsThe staff suddenly discovered their English when it came to prices and tips.
- CASHBring CASH as there's a surcharge for credit card
- billwhen it comes to the bill, they’re very quick it feeling that rushing you to pay
- cash paymentIf you pay in cash, the server will automatically calculate an tip
- credit card policycharge a 2.5% fee for using a credit card
- dishes without clearly labeled pricesbe cautious of dishes without clearly labeled prices
- get ripped offbe prepared to get ripped off
- hot waterthe staff changed the explanation and said it was $1 for hot water instead, but there was no apology or clear communication.
- mandatory tipTip that’s mandatory is insane
If youre considering this spot, be prepared for potential hidden costs and mandatory charges that many found frustrating. While one person felt it was well worth it, the majority experienced a feeling of being ripped off' due to pricing practices. Go in with your eyes wide open, especially regarding the bill and payment methods.
How are the prices at Diamond Bay?
You’re looking at roughly 35 per person – reported by 81 diners. That puts it in the $31–$40 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While many diners find options in the $21–$30 range, there’s also a good spread of choices for those looking to spend a bit more, even up to 101 $ and beyond.
This chart shows what people usually spend per person, using the 81 most recent reviews.
A look at how this restaurant’s value for money compares to similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Chinese restaurant in Seattle, offering good value for a mid-range experience with options for different budgets.
Customer Reviews: what people think about Diamond Bay
Price per Person
- $21–$30
Visit Type
- Tourist Experience
Group Size
- Solo
Service Type
- Dine-in
9
Diamond Bay: Colorful, Generous Asian Delights
My experience at Diamond Bay Restaurant was fantastic! It's a great spot for tourists looking for comforting, well-prepared Asian cuisine in Washington, D. C.
The restaurant offers a warm and inviting atmosphere, suitable for both casual meals and group dining. The dining space is spacious and comfortable with clean interiors that keep the focus on the food. The dishes are served in generous portions and presented beautifully, highlighting color, freshness, and variety.
The vibrant sauces, textures, and garnishes make the food highly photogenic, perfect for overhead and shared-table shots. The menu offers a wide selection, allowing exploration of multiple flavors in one visit. The cooking style is balanced and satisfying, with dishes rich in aroma and depth without being overwhelming.
Everything is served hot and fresh, enhancing both the dining and visual experience. The service is efficient and friendly, ensuring guests feel taken care of even during busy hours. Orders arrive promptly, making it a convenient stop for fitting meals between sightseeing plans.
Diamond Bay Restaurant is ideal for travelers who enjoy flavorful food, generous servings, and a relaxed, no-rush dining experience. It’s a reliable and visually appealing choice for anyone wanting a satisfying meal that feels comforting and authentic.
- Colorful plates9
- generous portions10
- classic Asian food9
Price per Person
- $41–$50
Visit Type
- Food Exploration
Group Type
- Friends
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Short (6–15 min.)
9
Clean and Light Authentic Chinese Food
My experience at this restaurant was very positive. It's one of the cleanest authentic Chinese food places I've visited. The foods we ordered felt lighter than other Chinese food I've had previously.
I recommend this place.
- cleanest authentic Chinese food9
- foods8
Visit Type
- Food Exploration
Service Type
- Dine-in
10
Authentic Cantonese Delights & Excellent Service
My experience at this restaurant was fantastic! I enjoyed very authentic Cantonese cuisine and the service was great. I highly recommend trying the roasted duck, steamed fish, and egg white scallop fried rice.
- Cantonese cuisine10
- service10
- roasted duck10
Price per Person
- $41–$50
Visit Type
- Regular Visit
Group Type
- Friends
Group Size
- Large Group
Service Type
- Dine-in
Meal Type
- Dinner
Wait Time
- Immediate (0–5 min.)
9
Consistent Quality and Great Service
My experience at this restaurant has been consistently positive. The server is always nice, and the food, particularly the fresh fish and roast duck, is excellent. I've been here multiple times, and the quality is consistent.
- server10
- fresh fish9
- roast duck9
Visit Type
- Food Exploration
Service Type
- Takeout
9
Incredible Find with New Owners!
My experience at this restaurant was an incredible find. The new owners have made significant improvements since my last visit five years ago, including adding a takeout section. The ovens they use are top-of-the-line, costing thousands.
The chickens and ducks are so well-prepared that buying them in a store and making them yourself wouldn't compare in taste or value. It's clear they invest in quality ingredients and preparation.
- takeout section9
- ovens10
- chickens and ducks10
What Diamond Bay offers
Planning
- Accepts reservations
- Dinner reservations recommended
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Tourists
- Groups
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Hard liquor
- Wine
- Beer
- Small plates
- Private dining room
- Alcohol
Dining options
- Brunch
- Table service
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free parking lot
- Paid street parking
Atmosphere
- Casual
FAQs
What parking options are available when you visit Diamond Bay Restaurant?
When you plan your visit to Diamond Bay Restaurant, you’ll find convenient parking options. They offer a free parking lot, and there’s also paid street parking available nearby for your convenience, making your arrival stress-free.
Does Diamond Bay Restaurant offer accessibility features for all guests?
Absolutely. Diamond Bay Restaurant is committed to welcoming everyone. You’ll find a wheelchair accessible entrance, wheelchair accessible seating, and a wheelchair accessible restroom, ensuring a comfortable and inclusive experience for all patrons.
How does Diamond Bay rate overall?
Diamond Bay holds a Restaurant Score of 6.6 with 62% customer satisfaction. Food (7.6) and Ambience (7.5) are strong points, while Service (5.2) is average and Value (3.3) is a notable concern.
What are the culinary highlights at Diamond Bay?
Customers frequently praise the delicious dim sum, generous portions, and excellent roast duck. Many find the food quality to be a significant draw.
Are there any common issues to be aware of before visiting?
Some guests have noted concerns regarding pricing, including credit card surcharges and mandatory tips. Service can also be inconsistent, with reports of slow delivery and occasional attitude from staff.