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Crab Island - Las Vegas
Photo from Crab Island
Crab Island at a glance
Las Vegas Desert Shores
- 🦞 Seafood Restaurant
$$
Price per Person $51–$60
mentioned by 56 of the guests
#100 out of 192 places to eat in Las Vegas
#2 Seafood Restaurant out of 2 in Las Vegas
Good
6.6 out of 10
Food
Service
Ambience
Value
318
Reviews
63.2%
Satisfaction
Often praised
- Attentive staff
- Quality seafood
- Pleasant atmosphere
Frequently criticized
- Exterior property
- Phone service
- Poor value
The restaurant Crab Island is a vibrant seafood restaurant located in the heart of Las Vegas, specifically in the charming Desert Shores neighborhood. You’ll find a lively atmosphere perfect for enjoying delicious meals.
This spot stands out as a fantastic place to catch your favorite sports while indulging in fresh catches. Whether you’re looking for a casual lunch or a fun dinner experience, this Las Vegas gem offers a welcoming setting for all.
Overview: Introducting Crab Island
Crab Island offers a lively dining experience, often praised for its attentive `staff` and enjoyable `atmosphere`. Many guests appreciate the great `service` and the overall positive vibe, making it a pleasant spot for a meal.
However, some visitors have noted concerns regarding the exterior `property` and occasional cleanliness issues, particularly in the parking lot. While the `food` generally receives positive remarks, there are instances where the `sauce` flavor or certain dishes fall short.
Good
6.6
out of 10
318
Reviews
63.2%
Satisfaction
98
negative
19
neutral
201
positive
Overall, Crab Island lands in the average category with a `Restaurant Score` of `6.6`. This is supported by a `Customer Satisfaction` rate of `63.2%`, indicating a mixed experience for many diners.
With 201 positive remarks against 98 negative ones out of 318 total opinions, it’s clear there’s a balance of good and less-than-stellar experiences. Looking closer at specific aspects, `Service` stands out slightly higher at (6.9), suggesting staff efforts are generally well-received.
`Food` (6.6) and `Ambience` (6.6) also fall into the average range, while `Value` (5.9) is perceived as slightly lower, bordering on needing improvement for some.
What people like
- Attentive staff
- Quality seafood
- Pleasant atmosphere
What people don't like
- Exterior property issues
- Poor phone service
- Poor value for money
Crab Island presents a mixed bag, with its `Recommendation Score` of `6.8` suggesting it’s a decent option but not without its drawbacks. If you prioritize attentive service and a generally pleasant atmosphere for your seafood fix, it might be worth a visit.
However, be mindful of potential issues with the exterior and some concerns about value for money. It’s a place that could satisfy if expectations are managed, but it might disappoint if you’re looking for a consistently polished experience across all fronts.
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Verdict: Our expert take on Crab Island
Food (6.6 out of 10)
mentioned by 89% of the guests
When it comes to the food here, many diners rave about the delicious seafood boils and perfectly cooked crab legs. Guests frequently praise the fresh quality and great flavor, often noting how well-prepared and piping hot everything arrives. With 113 positive remarks out of 185 total, theres a lot to love about the culinary offerings.
However, the experience isnt always perfect, with some finding dishes too salty or the sauce inconsistent, sometimes tasting burnt or overly sweet. Concerns about the overall quality of certain items also surfaced among the 57 negative comments. The food scores an 6.6, indicating an average performance, and customer satisfaction sits at a 61.1%, suggesting a mixed bag for many.
Food
185
Reviews
61%
Satisfaction
57
negative
15
neutral
113
positive
Rating distribution
What people like
- Fresh seafood
- Delicious boils
- Generous portions
What people don't like
- Overly salty dishes
- Inconsistent sauce flavor
- Questionable food safety
Often praised
- foodMy experience at the restaurant was fantastic! I had amazing food and the service was great. I couldn't ask for a better experience and will definitely come back.
- seafoodsimilar to many that have taken the Hot n Juicy approach to meal presentation
- clamsordered the snowcrab legs and clams with their special sauce
- crabThe crab, clams, and mussels were great.
- crab legsWe got the pound of crab legs, and it satisfied us both!
- flavorA-mazing food, flavor, and service.
- calamariordered the calamari and fried cod for appetizers which was delicious
- calamari appetizerCalamari appetizer wasn't over breaded or commercial quality. Super fresh.
- fried oystersWe enjoyed the best boil we'd ever had, opting for the three proteins with lemon pepper seasoning. We ordered the Tilapia filets, fried oysters, and rice and chicken strips for the kids. It was a Monday evening, not too busy, but picked up around 7 pm.
- house saucethe house sauce is better than the other 2 sauces
Frequently criticized
- foodMy experience at the restaurant was quite disappointing. The food didn't come all at once, which was inconvenient. During my visit to the bathroom, I found that one toilet was out of order, and the urinal shot water out when you flushed.
- sauceThe sauce was also very sweet. I didn’t like it.
- clamsThe chunks of meat we all love from crabs were non-existent, and the texture was soggy and mushy. The clams were severely overcooked, and the potato tasted like dirty sink water. When I inquired about the quality of the food, I was told, “oh, that’s just how our crabs are here.
- cornThe corn is frozen prior to cooking and tasted microwaved. It was very mushy.
- crab legsThe crab legs are small and majority of them are empty!
- 5 pieces of lobsterliterally have 5 pieces of lobster 😭
- boil with crab legsWish had a better boil with crab legs
- calamariDon't order the calamari, 10 bucks for like 6 rings
- catfishNo taste
- cinnamonTHE CINNAMON OVER POWER'S THE FOOD
If you're craving fresh seafood boils with great flavor, this spot is definitely worth a try. Just be mindful that some dishes might be overly salty or have inconsistent sauce, so manage your expectations for certain items.
Service (6.9 out of 10)
mentioned by 68% of the guests
The service here often shines, with 54 positive remarks out of 78 total. Guests frequently highlight the friendly and attentive staff, praising their quick and helpful approach, and even mentioning how customers are treated like family. The overall score for service is 6.9, placing it in the average range, though many experiences lean positive, with customer satisfaction at a 69.2% mixed bag.
However, not every experience has been perfect, with 24 negative remarks pointing to areas for improvement. Some guests encountered issues with special requests, long holds when calling, or servers being too busy to assist. Mentions of missed refills and frustrating phone experiences, like being hung up on, suggest inconsistencies that could be addressed.
Service
78
Reviews
69%
Satisfaction
24
negative
0
neutral
54
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick, helpful service
- Online order option
What people don't like
- Not special request friendly
- Long phone holds
- Servers too busy
Often praised
- serviceMy experience at the restaurant was fantastic! I had amazing food and the service was great. I couldn't ask for a better experience and will definitely come back.
- staffEverybody was very attentive and made sure we were well taken care of.
- Great serviceGreat service all around
- PoloOur waiter Polo was phenomenal.
- better servicecouldn’t have asked for better service
- customer servicecustomer service was number one
- customers treated like familycustomers are treated like family
- different sauceasked me if I want different sauce
- great serviceOverall great food and service!!
- long waitsNo long waits here
Frequently criticized
- serverHad to continually ask the server for the soft drink, salt, dipping sauces
- serviceMy experience at this restaurant was extremely disappointing due to the terrible service. I called to place an order, but the woman I spoke with was unintelligible and put me on eternal hold.
- call the policesaid the would call the police
- calling the numbertried calling the number and all I get is hung up on every time
- dietary requestsafter I specifically asked for no sausage.
- establishmentsStay clear of all there establishments
- forkHad to request a fork for my meal.
- hand wiperan our of hand wipe
- holdput me on eternal hold
- hung up onall I get is hung up on every time
Overall, the service here presents a mixed picture. While many enjoy friendly and attentive staff, be aware that some guests have faced issues with special requests or phone communication. If youre dining in and value a generally pleasant interaction, its likely worth a visit, but prepare for potential inconsistencies.
Ambience (6.6 out of 10)
mentioned by 26% of the guests
When it comes to the vibe, this spot generally hits the mark! With a 6.6 score, indicating a good experience, and a solid 74.1% customer satisfaction, many folks enjoyed the atmosphere. Out of 27 comments, 20 praised the bayous decor, clean and well-lit interior, and the great music creating a fun vibe.
It sounds like a pleasant dining experience overall. However, not everything is perfect. The 7 negative comments pointed out some significant issues, particularly concerning the toilet and urinal in the restrooms.
There were also concerns about trash everywhere in the parking lot and the property looking like an eyesore from the outside. These are definitely areas needing attention.
Ambience
27
Reviews
74%
Satisfaction
7
negative
0
neutral
20
positive
Rating distribution
What people like
- Bayous decor
- Clean, well-lit
- Fun music, vibe
What people don't like
- Restroom issues
- Exterior trash
- Property eyesore
Often praised
- musicthe music was awesome
- atmosphereatmosphere is very fun/upbeat
- experienceI had amazing food and the service was great. I couldn't ask for a better experience and will definitely come back.
- placethe place was a little quiet which was perfect
- TVsthey had TVs playing some of the sports
- bayous decordecorated like the bayous
- cleanthe restaurant is clean
- close to homeClose to home too!
- decoratedThe price was very reasonable for the options provided. The place itself is clean and well decorated. It's the best crab boil place we have been to.
- dining experienceEnjoyed the entire dining experience
Frequently criticized
- eyesoreget rid of the eyesore that's sitting on lake mead
- propertyThe property looks like a bomb went off
- signssigns all over that say open now and it's not open
- toiletThe food didn't come all at once, which was inconvenient. During my visit to the bathroom, I found that one toilet was out of order, and the urinal shot water out when you flushed. Given these issues, I don't think I would ever go back.
- trash everywheretrash everywhere in there parking lot
- urinalThe food didn't come all at once, which was inconvenient. During my visit to the bathroom, I found that one toilet was out of order, and the urinal shot water out when you flushed. Given these issues, I don't think I would ever go back.
- wet wipesdo not run out of items especially wet wipes
If youre looking for a place with a fun, themed interior and good music, youll likely enjoy the atmosphere here. Just be prepared that the exterior and restrooms might not live up to the same standard. It's worth a try if the inside vibe is your priority.
Value (5.9 out of 10)
mentioned by 34% of the guests
When it comes to value, it seems this spot offers a bit of a mixed bag, with a score of 5.9 putting it squarely in the average range. Many diners found the pricing quite reasonable, highlighting good prices, portions, and even all you can eat options as being worth it. Out of 28 customer comments, 14 leaned positive, praising the value received for the price paid.
However, about 10 opinions expressed concern, with some finding it pricey or feeling the portion size wasnt quite "worth the price. " While the overall customer satisfaction sits at 50%, indicating a mixed sentiment, its clear that while some feel they got a great deal, others walked away feeling it was a little steep for what they received.
Value
28
Reviews
50%
Satisfaction
10
negative
4
neutral
14
positive
Rating distribution
What people like
- Reasonable prices
- Good portions
- All you can eat
What people don't like
- Pricey for portions
- Not worth it
Often praised
- pricesreasonable prices
- priceit all came for a great price
- $35 buffet$35 buffet was really nice.
- PricedPriced very reasonable for the options.
- all you can eatAll you can eat for 34.95
- family dealsthey have good family deals, we got one of those
- good pricesMy experience at this restaurant was fantastic! I was incredibly impressed with the amazing food and the good prices. The service was also exceptional; I couldn’t have asked for better.
- portionsportions are impressive for what you pay
- value received for price paidPlenty of value received for price paid
- worth itPricy but worth it
Frequently criticized
- priceMy experience involved ordering the 6 Pc catfish. Unfortunately, the fish had no taste and was incredibly small, about the size of my thumb, for over $9. It felt like I was only charged for two fish.
- $100spending aboutb$100 for this trash
- $100 billyou'll be walking out with a $100 bill.
- portion sizeThe portion size is NOT worth the price at all.
- priceya little pricey on my end
- value for moneyRipoff!! party of 4 you can feed for 80 bucks ayce for way more food
If youre looking for a deal, this place might be worth checking out, especially for their "all you can eat" or family deals. Just be mindful that some find individual portions a bit pricey for what you get, so choose wisely to ensure you feel youre getting your money's worth.
How are the prices at Crab Island?
You’re looking at roughly 51 per person – reported by 56 diners. That puts it in the $51–$60 category. For a Seafood Restaurant, especially in Las Vegas, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While there are many options for cheaper seafood, and also some much pricier ones, this restaurant sits right in the middle of a pretty wide price spectrum.
This chart shows what people usually spend per person, using the 56 most recent reviews.
Heres how this restaurants value for money stacks up against similar spots in Las Vegas.
Overall, we think the pricing feels quite fair for a Seafood Restaurant in Las Vegas. It offers a solid mid-range experience without breaking the bank, which is a good balance for many diners.
Customer Reviews: what people think about Crab Island
1
Signs say open, but not open!
My experience was one of extreme frustration. I saw signs all over that stated the restaurant was open now, but upon arrival, it was not open. I attempted to call the provided number multiple times, but each attempt resulted in the call being hung up on.
I wish they would update their website or remove the signs that are an eyesore on Lake Mead.
- signs2
- open now2
- calling the number1
Visit Type
- Regular Visit
Service Type
- Dine-in
1
Disappointing Experience, Avoid This Place
My experience at this restaurant was extremely negative. The property looked like a bomb had gone off, with trash everywhere in the parking lot and trash enclosure. I would advise others to eat somewhere else.
It's a shame, but it's probably for the best that they are closing. I recommend staying clear of all their establishments. Respectfully, it's too close to your restaurant.
- property1
- trash everywhere1
- establishments1
Price per Person
- $21–$30
Visit Type
- Casual Outing
Service Type
- Dine-in
Meal Type
- Dinner
2
Disappointing Dining Experience
My dining experience was not the best. For an appetizer, I ordered fried clams, but the seafood had an unfresh odor. The shrimp and fish platter was just okay.
I had to request a fork for my meal, and it felt like a chore to eat at this place. I had to continually ask the server for the soft drink, salt, and dipping sauces. I will not go back.
- shrimp and fish platter5
- fried clams2
- fork3
- server2
Price per Person
- $41–$50
Visit Type
- Tourist Experience
Service Type
- Dine-in
Meal Type
- Lunch
9
Flavorful Seafood, Friendly Staff, Great Value
My experience at this restaurant was fantastic! The seafood boil was extremely flavorful, and the staff was very friendly. I'm not sure why the place wasn't packed, perhaps it's the location or branding, but the prices were reasonable too.
Although I'm not from Vegas, I will definitely be returning each time I come back.
- seafood boil10
- staff9
- prices8
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
1
Horrible Food Experience
My experience at this restaurant was absolutely horrible. I attended for the all-you-can-eat and selected blue crabs, clams, corn, and potatoes. The crab meat was so poorly prepared and preserved that it was like soup in the shell.
The chunks of meat we all love from crabs were non-existent, and the texture was soggy and mushy. The clams were severely overcooked, and the potato tasted like dirty sink water. When I inquired about the quality of the food, I was told, “oh, that’s just how our crabs are here.
” Needless to say, I will not be returning nor recommending this restaurant.
- crab meat1
- clams2
- potato1
What Crab Island offers
Planning
- Reservations required
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Amenities
- Restroom
Offerings
- All you can eat
- Wine
- Beer
- Alcohol
Dining options
- Catering
- Dessert
- Dinner
- Seating
- Lunch
Service Options
- No-contact delivery
- Takeout
- Outdoor seating
- Dine-in
- Delivery
FAQs
Is Crab Island in Las Vegas accessible for all guests?
Yes, Crab Island ensures a comfortable experience for everyone. You’ll find a wheelchair accessible entrance, parking lot, seating, and restrooms, making it easy for all guests to enjoy their visit.
What dining options and amenities does Crab Island offer for families?
Crab Island is a great choice for families, offering a dedicated kids’ menu and high chairs for younger guests. You can enjoy lunch, dinner, or even catering services, with comfortable seating available for your dining pleasure.
How does Crab Island generally score with diners?
Crab Island receives an average `Restaurant Score` of `6.6` and a `Customer Satisfaction` of `63.2%`. `Service` (6.9) is a highlight, while `Food` (6.6) and `Ambience` (6.6) are average, and `Value` (5.9) is considered slightly lower.
What are the positive aspects of dining at Crab Island?
Diners frequently commend the attentive `staff` and the pleasant, often upbeat `atmosphere`. Many also enjoy the `flavor` and quality of the `seafood` dishes, finding the `prices` reasonable for the `portions` offered.
What are some common criticisms of Crab Island?
Criticisms often point to the restaurant’s exterior `property` appearance and occasional issues with phone `service`. Some guests have also experienced inconsistent `food` quality, such as overcooked `clams` or small `crab legs`, and concerns about overall `value` for money.