Service Options
- Takeout
oChef » CHOPSTICKS – San Francisco
CHOPSTICKS - San Francisco
Photo from CHOPSTICKS
CHOPSTICKS at a glance
San Francisco Excelsior
- 🥡 Chinese Restaurant
$
Price per Person $1–$10
mentioned by 7 of the guests
#2015 out of 2403 places to eat in San Francisco
#218 Chinese Restaurant out of 276 in San Francisco
Good
6.4 out of 10
Food
Service
Ambience
Value
94
Reviews
60.6%
Satisfaction
Often praised
- Delicious Food
- Great Value
- Generous Portions
Frequently criticized
- Poor Ambiance
- Rude Service
- Hygiene Concerns
The Chinese Restaurant, CHOPSTICKS, in San Francisco’s vibrant Excelsior neighborhood, offers a convenient and flavorful dining experience. You’ll find a welcoming spot for a quick and satisfying meal.
This establishment focuses on providing efficient service, making it an ideal choice when you’re looking for delicious Chinese cuisine on the go.
Overview: Introducting CHOPSTICKS
CHOPSTICKS offers a straightforward approach to Chinese cuisine, focusing on delicious comfort food with big portions that many appreciate. Customers often highlight the affordable prices for what you receive, making it a practical choice for a satisfying meal.
However, the experience isn’t without its quirks. Some note the run-down appearance of the place, and there are occasional reports of rude interactions with staff.
The kitchen can also get smokey , which might impact the dining atmosphere for some.
Good
6.4
out of 10
94
Reviews
60.6%
Satisfaction
28
negative
9
neutral
57
positive
Looking at the overall picture, CHOPSTICKS holds an average Restaurant Score of 6.4 , with Customer Satisfaction sitting at a mixed 60.6% . This suggests a place that delivers on some fronts but has clear areas for improvement.
These figures are drawn from 94 customer comments, with 57 leaning positive and 28 expressing concerns. Diving deeper, the Food (8) and Value (8) are clearly the stars here, both scoring well and indicating a strong offering in terms of taste and cost-effectiveness.
However, Service (4.7) falls into the average range, and the Ambience (3.7) is noted as a weaker point, suggesting the dining environment might not be its strong suit.
What people like
- Delicious, fresh food
- Great value, affordable
- Generous portions
What people don't like
- Poor ambiance/decor
- Inconsistent, rude service
- Hygiene concerns
If your priority is flavorful, substantial Chinese food at a budget-friendly price, CHOPSTICKS is worth considering. It’s a place where the culinary offerings often outweigh the less polished aspects, making it a solid choice for a quick, satisfying meal.
With a Recommendation Score of 6.8 , it suggests that many find the core offering compelling despite its drawbacks. Go in with realistic expectations about the setting and service, and you’ll likely leave with a full stomach and a happy wallet.
Similar Restaurants in San Francisco
- Chinese Restaurant
9
out of 10
out of 10
221
94.1%
- $$
- Richmond District
- Food
- Service
- Ambience
- Chinese Restaurant
8.9
out of 10
out of 10
285
95.4%
- $$
- Outer Richmond
- Food
- Service
- Ambience
- Chinese Restaurant
8.9
out of 10
out of 10
286
93.7%
- $$
- Seacliff
- Food
- Service
- Ambience
- Chinese Restaurant
8.8
out of 10
out of 10
269
91.4%
- $$
- Jordan Park
- Food
- Service
- Ambience
- Chinese Restaurant
8.8
out of 10
out of 10
480
91.3%
- $$
- Transbay
- Food
- Service
- Ambience
- Chinese Restaurant
8.7
out of 10
out of 10
77
90.9%
- $$
- Sunset District
- Food
- Service
- Ambience
Verdict: Our expert take on CHOPSTICKS
Food (8 out of 10)
mentioned by 83% of the guests
When it comes to the food, this spot really shines! With a solid score of 8 and a fantastic customer satisfaction of 85.3%, it's clear diners are happy. Many rave about the delicious Chinese take out, highlighting how everything is cooked fresh, offering large portions and great consistency across dishes.
Out of 34 comments, 29 were positive. However, there were a few minor hiccups among the 3 negative comments. A couple of experiences mentioned issues with food spilled in the bag, leading to someone burning themselves.
There was also a small note about not getting extra chili oil, but these seem to be isolated incidents rather than widespread concerns.
Food
34
Reviews
85%
Satisfaction
3
negative
2
neutral
29
positive
Rating distribution
What people like
- Cooked fresh daily
- Generous large portions
- Delicious Chinese food
What people don't like
- Food spilled sometimes
- Burn risk reported
Often praised
- foodBussin' food at an affordable price
- Chinese foodfast fresh and tasty Chinese food
- dishesI appreciated that the dishes were not too oily or salty. Overall, it was Yummy : P
- BBQ PorkThe BBQ Pork is super good
- Chinese take outDespite the run-down appearance of this place, they honestly serve some of the best flavored Chinese take out. Where other establishments disappoint, this one picks up their slack.
- big portionsMy experience at this restaurant was great! It's a small restaurant that serves delicious comfort food with big portions. You can choose to eat in or for to go.
- comfort fooddelicious comfort food
- consistencyIt’s consistent and so good
- cooked freshknowing it's cooked fresh to your order
- delicious foodAffordable, great portions and delicious!
Frequently criticized
- burned myselfcaused me to burned myself
- chili oilwon't give you extra chili oil
- food spilledMy food spilled everywhere in the bag, which caused me to burn myself. Additionally, the old guy working here is very rude.
If youre craving fresh, delicious Chinese comfort food with generous portions, this place is definitely worth a visit. Just be mindful when handling your take-out, as a rare incident of spilled food has been noted. Overall, its a solid choice for a tasty and affordable meal.
Service (4.7 out of 10)
mentioned by 83% of the guests
While the overall score for service hovers around an average 4.7, some folks really appreciate the effort here. Many customers praise the workers as amazing people who folks work hard, offering customizations and even delivery. The chef is often highlighted for cooking by orders, ensuring fresh and delicious food, and some even mention extremely fast service.
However, the customer satisfaction for service is quite low at 34.4%, reflecting significant issues. Out of 32 comments, 16 were negative, often pointing to the owner as being rude or having a moody personality at the counter. There are also complaints about customer service etiquette and having to wait a while for orders, with some even getting their order wrong.
Service
32
Reviews
34%
Satisfaction
16
negative
5
neutral
11
positive
Rating distribution
What people like
- Hardworking staff
- Chef cooks by order
- Customizable orders
What people don't like
- Rude owner
- Poor customer service
- Long wait times
Often praised
- chefThe chef prepares and chops the ingredients per order
- cook by orderscook by orders
- customer serviceI found it to be the best place to get good food on a budget. The customer service is great, and the workers are truly amazing people. I highly recommend people try it out.
- customizationsask for things to be spicier or give other customizations
- deliveryhe always delivers
- eat in or to goIt's a small restaurant that serves delicious comfort food with big portions. You can choose to eat in or for to go. The price was very good, and the food was tasty.
- folks work hardYou can tell this place is old school to the neighborhood! These folks work hard. 5 stars.
- serviceextremely fast service
- wifeHis wife is super nice.
- workersworkers are amazing people
Frequently criticized
- ownerowner is Bipolar Rude. He's attitude swings. Most of the time he's rude.
- customer serviceVery very bad customer service
- closedI love this place. However, it has been closed everyday since mid November. It has been closed for over three months now.
- customer service etiquetteno customer service etiquette whatsoever
- extra rice to gocan I have extra rice to go, and he angrily said he doesn't do to go orders
- old guythe old guy here is very rude
- orderHad my order wrong the 5th time
- personality at the counterThere is always other people in there, so expect to wait a while. Don’t expect some fancy place or a bubbly personality at the counter, but your food will always be good. You can tell this place is old school to the neighborhood!
- wait a whileexpect to wait a while
If youre looking for good food and dont mind potentially encountering a moody owner or a bit of a wait, this spot might be for you. Just be prepared for inconsistent service, as the food often makes up for it.
Ambience (3.7 out of 10)
mentioned by 38% of the guests
When it comes to the vibe, some folks really appreciate this spot for being a true old school neighborhood gem. Based on 11 customer observations, with 2 positive remarks, it seems the charm of an established, familiar place is a definite hit for a few. However, the overall atmosphere struggles, with a score of just 3.7, placing it in the poor range.
Customer satisfaction is also quite low at 18.2%, indicating significant room for improvement. Many of the 8 negative comments highlight issues like a smokey environment, concerns about hand washing hygiene, and a generally run down decor that isn't a fancy place. Some even mentioned the health department in relation to the state of the place.
Ambience
11
Reviews
18%
Satisfaction
8
negative
1
neutral
2
positive
Rating distribution
What people like
- Old school charm
What people don't like
- Smokey environment
- Poor hygiene
- Run down decor
Often praised
- old schoolplace is old school
- spotthis spot a HIT
Frequently criticized
- decorIf they improved the decor of the place
- fancy placeThere is always other people in there, so expect to wait a while. Don’t expect some fancy place or a bubbly personality at the counter, but your food will always be good. You can tell this place is old school to the neighborhood!
- hand washingdon't see him wash hands after handling money 😐
- handsnever seen him wash his hands
- health departmenthealth department has been to this place
- placeAs run down as this place looks
- smokeyit gets really smokey
- smoking without washing handssaw him smoke without washing his hands
If you're looking for a no-frills, old-school spot and can overlook some significant cleanliness and decor issues, you might find its charm. But if a clean, fresh, and modern ambience is important to you, this place might disappoint.
Value (8 out of 10)
mentioned by 54% of the guests
When it comes to value, this spot really shines! With a solid 8 out of 10 score and a fantastic 88.2% customer satisfaction, its clear people are loving the bang for their buck. Based on 15 positive remarks out of 17 total comments, diners consistently praise the affordable prices, low prices, and how its a good place for a deal, often highlighting generous portions and tasty food.
However, its not entirely without a tiny snag. One comment among the 17 mentioned that to go plates were too expensive. While this is a minor point, its worth noting if you're planning on taking your meal home, as it seems to be the only slight concern regarding the overall value.
Value
17
Reviews
88%
Satisfaction
1
negative
1
neutral
15
positive
Rating distribution
What people like
- Affordable, great portions
- Low, low prices
- Good food, good price
What people don't like
- Expensive to-go plates
Often praised
- priceMy experience at this restaurant was centered around great food and a good price. The food is made fresh when you order it, and the BBQ Pork is super good.
- pricesFood and prices are good
- affordable pricesAffordable, great portions and delicious!
- budgetMy experience at this restaurant was fantastic! I found it to be the best place to get good food on a budget. The customer service is great, and the workers are truly amazing people.
- dealHell of a deal
- economic restauranteconomic restaurant where you can have a food time
- good placeGood place for the price
- low pricesMy experience at this restaurant involved heaping mounds of Chinese food served at low, low prices. It appears to be a one-man show, where the chef takes your order and then cooks it right in front of you.
- price of foodPrice of food in between of 1.5 to 8 dollars
Frequently criticized
- to go platesto go plates were too expensive
If youre looking for a place where your money goes far, this restaurant is definitely worth checking out. Youll likely find great food at prices that won't break the bank, making it a smart choice for budget-conscious diners.
How are the prices at CHOPSTICKS?
On average, you’ll spend around 9 $ per person – based on feedback from 7 guests. That places this spot firmly in the $1–$10 category. For a Chinese Restaurant in San Francisco, that’s incredibly budget-friendly!
Most diners (6 out of 7) kept their spending within this super affordable range, though one higher spend did pull the average up a bit. While our data is limited to 7 customers, it gives a good indication of the great value here.
Here’s a quick look at what guests spend per person, based on the latest 7 reviews. While the data is limited, it gives a good indication of typical spending.
Comparing the value for money at this restaurant against similar spots in San Francisco.
Overall, we think the pricing here offers fantastic value for a Chinese Restaurant in San Francisco. It seems like a great spot for an affordable and tasty meal!
Customer Reviews: what people think about CHOPSTICKS
Visit Type
- Quick Meal
Service Type
- Takeout
1
Rude Owner, Unhygienic Practices
My experience at this restaurant was terrible. The owner was very rude and lacked any semblance of customer service. When I asked if I could have extra rice to go, he angrily stated that he doesn't do to-go orders.
Furthermore, I observed him smoking without washing his hands, which is a significant concern regarding hygiene.
- owner1
- customer service1
- extra rice to go1
Price per Person
- $1–$10
Visit Type
- Regular Visit
Service Type
- Dine-in
Meal Type
- Dinner
9
Shmackin' Food, Old School Charm
You know this place is the real deal when it looks like it barely passed the safety inspection. The place is mainly run by an old dude who smokes a cigarette right before he preps your food. The end result?
Bussin' food at an affordable price. And I mean really affordable. I’ve been going to this place since I was a child and I'm still living.
It wouldn’t hurt to try it out, you won’t regret it.
- food10
- price10
- place5
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Consistent Spot, Always Delivers!
I've been coming here for years, and the experience has always been consistent and so good. The same man is always working, and he always delivers! I'm not sure how long they've been open, but this spot is a HIT.
You can't go wrong.
- consistency9
- delivery10
- spot10
Visit Type
- Casual Outing
Group Size
- Solo
Service Type
- Dine-in
10
Great Food, Amazing Service on a Budget!
My experience at this restaurant was fantastic! I found it to be the best place to get good food on a budget. The customer service is great, and the workers are truly amazing people.
I highly recommend people try it out. 👍🏽🤙🏽
- good food9
- budget9
- customer service9
5
Closed for Months, Food Was Great
I love this place. However, it has been closed everyday since mid November. It has been closed for over three months now.
I'm afraid something happened to the owner. Fingers crossed they're okay and on a much deserved vacation and will return soon.
- place10
- closed1
What CHOPSTICKS offers
FAQs
What service options are available at CHOPSTICKS CHINESE FAST FOOD?
At CHOPSTICKS CHINESE FAST FOOD, you can conveniently enjoy your meal through their takeout service. This option allows you to quickly pick up your order and savor authentic Chinese flavors wherever you prefer, perfect for a busy schedule or a meal at home.
Where is CHOPSTICKS CHINESE FAST FOOD located in San Francisco?
CHOPSTICKS CHINESE FAST FOOD is situated at 4615 Mission St, 94112, in the heart of San Francisco’s Excelsior neighborhood. This prime location makes it easily accessible for locals and visitors seeking delicious Chinese cuisine in the area.
How does CHOPSTICKS generally rate among customers?
CHOPSTICKS holds an average Restaurant Score of 6.4 with Customer Satisfaction at 60.6% . Its Food (8) and Value (8) are highly rated, though Service (4.7) is average and Ambience (3.7) is a weaker point.
What are the main strengths of the food and pricing at CHOPSTICKS?
Customers frequently praise the delicious comfort food and big portions offered at affordable prices . Many find the Chinese take-out to be fast, fresh, and tasty, representing excellent value.
Are there any common concerns regarding the dining experience at CHOPSTICKS?
Some patrons note the run-down appearance and smokey environment. There are also reports of rude staff interactions and occasional hygiene concerns, suggesting an inconsistent service experience.