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oChef » Cheung Hing – San Francisco
Cheung Hing - San Francisco
Photo from Cheung Hing
Cheung Hing at a glance
San Francisco Sunset District
- 🥡 Chinese Restaurant
$$
Price per Person $31–$40
mentioned by 33 of the guests
#2067 out of 2403 places to eat in San Francisco
#222 Chinese Restaurant out of 276 in San Francisco
Good
6.3 out of 10
Food
Service
Ambience
Value
248
Reviews
58.5%
Satisfaction
Often praised
- Chinese BBQ
- Quick Service
- Roast Duck
Frequently criticized
- Limited Seating
- Difficult Parking
- Cash Only
The restaurant Cheung Hing invites you to experience authentic Chinese cuisine in the heart of San Francisco’s vibrant Sunset District. You’ll find a casual atmosphere perfect for a quick bite, whether you’re stopping by for lunch or dinner.
This Chinese restaurant is a local favorite, offering convenient takeout and delivery options to fit your busy schedule. Discover a taste of tradition right here in the city.
Overview: Introducting Cheung Hing
Cheung Hing is a spot where the culinary offerings, especially the Chinese BBQ, truly shine, drawing many positive remarks for its delicious roast duck and pork. While the quick service is appreciated, the dining environment itself, often described as having no inside seating, presents a different picture.
This establishment appears to be a go-to for those seeking quality takeout, though some find the cash-only policy and occasional issues with parking to be minor inconveniences. It’s a place where the food often outweighs other considerations.
Good
6.3
out of 10
248
Reviews
58.5%
Satisfaction
76
negative
27
neutral
145
positive
Cheung Hing registers an overall restaurant score of 6.3, placing it in the average range, with customer satisfaction at a mixed 58.5%. The standout here is undoubtedly the Food (6.9), which garners significant praise, particularly for its roast duck and Chinese BBQ.
The Service (4.9) also performs reasonably well, often described as fast and efficient. These insights are drawn from 248 customer opinions, with 145 positive remarks.
However, the experience isn’t without its drawbacks. Ambience (4.2) receives a lower score, largely due to comments about limited seating and a focus on takeout.
Similarly, Value (5.1) is perceived as average, with some customers noting concerns about prices and the cash-only payment system. These points, alongside 76 negative comments, contribute to the mixed sentiment.
What people like
- Exceptional Chinese BBQ
- Quick, organized service
- Delicious roast duck
What people don't like
- Limited seating options
- Challenging parking
- Cash-only transactions
Cheung Hing is a solid choice if you prioritize exceptional Chinese BBQ and efficient service for takeout. The culinary experience is a definite draw, making it worth considering for its core strengths, particularly if you’re seeking authentic roast meats.
With a recommendation score of 6.8, it leans towards a positive endorsement, especially for those seeking quality Chinese BBQ. Just be prepared for a no-frills experience and plan for takeout, as the dining environment is not its strong suit.
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Verdict: Our expert take on Cheung Hing
Food (6.9 out of 10)
mentioned by 97% of the guests
When it comes to the food, this spot generally hits the mark, earning a 6.9 score which is quite good! Many customers are thrilled, with 124 positive remarks out of 179 total. Diners rave about the delicious roast duck, flavorful BBQ pork, and the satisfyingly crispy roast pork, often praising the overall flavor and taste.
However, its a bit of a mixed bag with customer satisfaction at 69.3%, suggesting theres room for improvement. Some of the 47 negative comments point to inconsistent food quality, dishes being too salty or served cold, and concerns about excessive fat in certain meats. A few also felt some items lacked flavor.
Food
179
Reviews
69%
Satisfaction
47
negative
8
neutral
124
positive
Rating distribution
What people like
- Exceptional roast duck
- Delicious BBQ meats
- Perfect flavor profile
What people don't like
- Inconsistent food quality
- Salty, cold dishes
- Excessive fat
Often praised
- roast duckCome early before 4pm, otherwise, not much selections left. My experience was filled with yummy crispy roast pork, tasty roast duck, white salted chicken w/ginger sauce, bbq pork, octopus, and bbq chicken liver – all of which were yumm! Inside the restaurant, there's a bunch of selections of cooked food like my favorites: chicken feet, green bean, pork belly, tofu, and pork feet.
- roast porkMy experience at this restaurant was fantastic! I found the Chinese BBQ to be the best around, with amazing roast duck, roast pork, and bbq pork. The hot bar was also incredible.
- Chinese BBQMy experience at this restaurant was fantastic. It's one of the best Chinese BBQ places in SF and has been a staple for many years. While there's often a line, it's worth waiting because it moves pretty fast.
- bbq porkCome early before 4pm, otherwise, not much selections left. My experience was filled with yummy crispy roast pork, tasty roast duck, white salted chicken w/ginger sauce, bbq pork, octopus, and bbq chicken liver – all of which were yumm! Inside the restaurant, there's a bunch of selections of cooked food like my favorites: chicken feet, green bean, pork belly, tofu, and pork feet.
- duckThis is the place to get duck!
- Peking duckPeking duck and roast pork for Chinese New Year—absolutely delicious!!
- foodIt was my first time visiting this place and I am impressed by how good the food is! I ordered 1 whole roasted duck and the bbq pork ribs and everything was delicious.
- roasted duckhow good the food is! I ordered 1 whole roasted duck
- BBQ porkBBQ pork, They are greasy good.
- Roasted DuckRecommended dishes:Roasted Duck
Frequently criticized
- BBQ porkthe BBQ pork was mostly dry too
- crispy skincrispy skin of the roasted duck had already became soggy
- food qualityThe food quality was not up to par.
- roast duckskin was semi crispy, meat was slightly warm and a lot of fat than meat ratio
- soy sauce chickensoy sauce chicken that spoils overnight in your fridge
- whole duckThe whole duck seems more fat than meat and very small portion
- Chinese broccoliChinese broccoli is very chewy and tough
- Chinese broccoli & beef fried ricebeef fried rice very bland
- FoodFood:1
- Hong Kong style barbecue meatsUnfortunately, the skin was only semi-crispy, the meat was slightly warm, and the ratio of fat to meat was quite high. To conclude, based on people's opinions and my own experience, this is definitely not the best Hong Kong barbecue shop in the city. I know where the best one is, and most people agree with my opinion.
If you're craving exceptional roast duck and BBQ meats, this place is definitely worth a visit. Just be aware that some dishes might be inconsistent in quality or temperature, so choose wisely to avoid disappointment.
Service (4.9 out of 10)
mentioned by 50% of the guests
Looking at the service, there are some definite positives! Many customers, with 16 positive opinions out of 41 total, highlighted the super nice people and welcoming staff. They often praised the quick service and organized ordering process, with some even noting no wait times.
While the customer satisfaction is 39% (poor), the service score of 4.9 (average) indicates a mixed experience. However, the service isnt without its challenges, with 17 negative opinions. Some customers reported rude service and even dishonesty, particularly regarding wait times.
Issues like a misleading online menu link and problems with delivery were also frustrating. The overall 39% customer satisfaction clearly reflects these significant concerns, suggesting theres considerable room for improvement despite the average score.
Service
41
Reviews
39%
Satisfaction
17
negative
8
neutral
16
positive
Rating distribution
What people like
- Friendly staff
- Quick service
- Organized process
What people don't like
- Rude staff
- Misleading links
- Dishonest practices
Often praised
- serviceFast and efficient service
- ServiceWhile the atmosphere was rated a 3/5, the overall experience was clearly dominated by the outstanding food quality. Service was also a strong point, with no wait time and a good rating.
- deliveryhappy to pay extra for delivery
- ordering processOrdering was quick and simple
- organizationvery organized
- peoplesuper nice people
- quick biterecommend this place if you are in need of a quick bite
- quick serviceGood quick service
- staffstaffs here were welcoming and well trained
- take out spotit’s not really an eat in place…more like a take out spot
Frequently criticized
- deliveryno longer can get it delivered via DoorDash
- serviceservice and quality have dropped
- SERVICEDiners should be cautious when buying the whole duck and watch them chop it, or perhaps opt to take it whole without cutting. Furthermore, the SERVICE IS ALWAYS TERRIBLE.
- ServiceService:1
- dishonestySuch dishonesty
- food on timedon't expect your food on time
- long linesLong lines are gone
- misleading linkI strongly advise against using this link for online orders. The owner needs to remove the misleading link to prevent further confusion for customers.
- online menu linkMy experience was marred by a misleading online menu link. The link provided on the website leads to a completely different restaurant across town.
- ordering processsaying fxxk word in chinese during ordering
If youre looking for a quick bite with potentially friendly staff, you might find some good aspects here. However, be prepared for potential inconsistencies in service, including possible rudeness or issues with online ordering and delivery. Its a mixed bag, so manage your expectations.
Ambience (4.2 out of 10)
mentioned by 17% of the guests
When it comes to the vibe, this spot has some nice points, with an overall score of 4.2, placing it in the average category. Customers have enjoyed the atmosphere, finding it quiet and easy to talk in, and many appreciate that the place is clean. These positive feelings about the atmosphere and the place itself are mentioned in 3 reviews.
However, there's definitely room for improvement, as customer satisfaction sits at a poor 21.4%. Many of the 8 negative comments out of 14 total observations highlight issues with the sitting area and inside seating being very limited, sometimes leading to waiting outside. Concerns about cleanliness and the place feeling a bit outdated also pop up, alongside the common challenge of parking being difficult.
Ambience
14
Reviews
21%
Satisfaction
8
negative
3
neutral
3
positive
Rating distribution
What people like
- Enjoyable atmosphere
- Quiet for talking
- Clean place
What people don't like
- Limited seating
- No inside seating
- Difficult parking
Often praised
- atmosphereatmosphere was enjoyable
- placePlace is clean
Frequently criticized
- placeThe place might be small
- cleanlinessjust need to look past the cleanliness 😋
- inside seatingNo inside seating and no parks or benches near by to eat.
- nearby places to eatNo inside seating and no parks or benches near by to eat.
- parkingParking is difficult
- sitting areaMy experience at the restaurant was mixed. It was very busy, and the sitting area is limited, which meant I had to wait outside in the sun. Although the food tastes was good, it was also a little bit expensive.
- table sittingVery limited table sitting
If youre looking for a quiet, clean spot and dont mind potentially limited seating or a bit of a hunt for parking, you might find the atmosphere enjoyable. However, be prepared for a potentially small or outdated space, especially if you prefer indoor dining or easy access.
Value (5.1 out of 10)
mentioned by 21% of the guests
When it comes to value, some diners found things to like, with 2 positive remarks out of 14 total observations. They mentioned finding prices to be good prices and reasonable for the offerings. However, the overall score for value is an average 5.1, and customer satisfaction is quite low at 14.3%, indicating a mixed bag.
On the flip side, 4 comments expressed concerns, noting that prices were generally expensive. Some felt there was a high minimum for certain items, and the cash-only policy was also a point of contention for some, adding to the perception of less-than-ideal value.
Value
14
Reviews
14%
Satisfaction
4
negative
8
neutral
2
positive
Rating distribution
What people like
- Reasonable prices
What people don't like
- High prices
- Cash only
- Minimum spend
Often praised
- good pricesgood prices
- pricesOur experience at this Chinese restaurant in the Outer Richmond District was fantastic. We found the prices to be reasonable, and the dim sum was great. The comfort food options were also excellent, and the menu was huge!
Frequently criticized
- cashsince they only accept cash
- expensiveIt was very busy, and the sitting area is limited, which meant I had to wait outside in the sun. Although the food tastes was good, it was also a little bit expensive.
- half a poundsuddenly said the minimum is $9 for this type of box
- pricesPrices are high
If you're looking for a bargain, this spot might be a bit of a gamble, as many found the prices high and the cash-only policy inconvenient. While some items were considered reasonable, the overall value proposition seems to be a sticking point for many. Be prepared for potentially higher costs and bring cash if you decide to visit.
How are the prices at Cheung Hing?
You’re looking at roughly 32 per person – reported by 33 diners. That puts it in the $31–$40 category. For a Chinese Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 32, a good chunk of diners actually spend less, often in the $11–$20 or $21–$30 range. However, a few premium experiences push the overall average up, showing a mix of options rather than a tight cluster around the average.
Here’s a quick look at what guests spend per person, based on the latest 33 reviews.
How this restaurant’s value stacks up against similar spots in San Francisco.
Considering the variety of price points available, from more budget-friendly options to a few higher-end choices, we think the pricing feels quite fair for a Chinese restaurant in San Francisco. It offers flexibility for different budgets.
Customer Reviews: what people think about Cheung Hing
Visit Type
- Regular Visit
Service Type
- Dine-in
2
Formerly Great Place, Now Disappointing
My experience at this restaurant has unfortunately changed significantly over the past decade. It used to be one of the best in the city, with long lines of customers, consistently fresh and delicious food, and reasonable prices. However, all of that is now a distant memory.
The food is no longer delicious or fresh. I was prepared to find smelly shrimp in my rice or noodle dish, or soy sauce chicken that would spoil overnight in my fridge. The long lines are gone, and while prices are high, they are comparable to other places.
Sadly, this is another formerly great establishment that has lost its way, at least for me.
- Service3
- Atmosphere2
- food quality1
- shrimp1
- soy sauce chicken1
Visit Type
- Regular Visit
Service Type
- Takeout
Meal Type
- Lunch
Wait Time
- Long (31+ min.)
2
Decades of Loyalty, Years of Decline
I've been a loyal customer since this restaurant first opened decades ago. Unfortunately, I've witnessed a significant decline in quality over the last few years. My recent visit yesterday, after a couple of unsatisfactory experiences, confirmed this downward trend.
At 1: 00 PM, they were out of BBQ pork. I was told it would be ready in 5 minutes, but it ended up being a 30-minute wait. Instead of the generous racks of BBQ pork from the past, only a pan with about 2 pounds emerged.
When I requested 1-1/2 pounds of lean pork, the staff member grabbed a large, jiggly piece, assuring me it was lean, which it clearly was not. This was confirmed upon getting home.
- BBQ pork2
- lean pork2
- waiting time2
Visit Type
- Food Exploration
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
9
Delicious Duck and Ribs!
My experience at this restaurant was fantastic! I highly recommend trying their duck, as it's truly a standout dish. The ribs and roast pork were also incredibly delicious.
The service was impressively fast and efficient. Thank you!
- duck10
- ribs9
- roast pork9
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
9
Delicious Duck and Chicken!
My experience at the restaurant was great. The roast duck and steamed chicken were very delicious. I recommend everyone to try this place, and I will definitely recommend it to others.
- roast duck9
- steamed chicken9
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Takeout
Wait Time
- Long (31+ min.)
7
Decent BBQ, Not the Best
A lot of locals say this place has the best Hong Kong style barbecue meats in the city, so I had to make a visit and see for myself. Upon arrival, the lines were out of the door, which made me wonder if the claims were true. However, it turned out there was only one person chopping meat for all the customers, and the store is very compact, limiting the waiting space inside.
They offer a variety of items including roast duck, chicken, soy sauce chicken, char siu, roast pork, and wok-fresh dishes. Previously, they had dine-in, but after Covid, it's strictly takeaway only. When it was my turn to order, I went with my usual choice, roast duck, as it's a good indicator of quality.
Unfortunately, the skin was only semi-crispy, the meat was slightly warm, and the ratio of fat to meat was quite high. To conclude, based on people's opinions and my own experience, this is definitely not the best Hong Kong barbecue shop in the city. I know where the best one is, and most people agree with my opinion.
On a positive note, the staff were welcoming and well-trained, which made my visit an issue-free one. I would recommend this place if you're in need of a quick bite, are on a limited time, or if you live nearby. I might return in the future to try out their other offerings.
- staff9
- quick bite8
- takeaway only6
- Hong Kong style barbecue meats4
- roast duck4
What Cheung Hing offers
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Popular for
- Dinner
- Lunch
- Solo dining
Offerings
- Quick bite
Dining options
- Dinner
- Lunch
Service Options
- Takeout
- Delivery
Atmosphere
- Casual
FAQs
What dining options are available at Cheung Hing Restaurant?
At Cheung Hing Restaurant, you can enjoy both lunch and dinner. Whether you’re looking for a midday meal or an evening dining experience, this Chinese restaurant in San Francisco’s Sunset District has you covered. They also offer convenient takeout and delivery services for your flexibility.
Does Cheung Hing Restaurant offer accessible options and convenient payment methods?
Yes, Cheung Hing Restaurant is committed to accessibility, featuring a wheelchair accessible entrance for your convenience. When it comes to payments, you can easily settle your bill using credit cards, debit cards, or NFC mobile payments, making your visit smooth and hassle-free.
How does Cheung Hing generally perform?
Cheung Hing holds a restaurant score of 6.3, indicating an average overall experience. Its Food (6.9) is a clear highlight, while Service (4.9) is also noted for efficiency. However, Ambience (4.2) and Value (5.1) are areas with room for improvement.
What are Cheung Hing's culinary strengths?
Customers consistently praise Cheung Hing for its Chinese BBQ, particularly the roast duck and roast pork. Many consider it among the best for these traditional dishes, often highlighting the quality of the meats.
What should I know about the dining experience at Cheung Hing?
Be aware that Cheung Hing is primarily a take out spot with no inside seating and limited dining space. Parking can be challenging, and they typically only accept cash for payments, which is important to note before visiting.