Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
oChef » Big Mouth Burgers – San Francisco
Big Mouth Burgers - San Francisco
Photo from Big Mouth Burgers
Big Mouth Burgers at a glance
San Francisco Mission District
- 🍔 Hamburger-Restaurant
$$
Price per Person $21–$30
mentioned by 25 of the guests
#1584 out of 2403 places to eat in San Francisco
#16 Hamburger-Restaurant out of 37 in San Francisco
Good
7.1 out of 10
Food
Service
Ambience
Value
323
Reviews
72.8%
Satisfaction
Often praised
- Quality burgers
- Generous portions
- Friendly staff
Frequently criticized
- Poor value
- Difficult parking
- Order accuracy
The restaurant, a popular Hamburger Restaurant in San Francisco’s vibrant Mission District, offers a casual spot where you can enjoy a quick bite. You’ll find Big Mouth Burgers to be a welcoming destination for both lunch and dinner, providing a relaxed atmosphere perfect for any day.
With options for dine-in, takeout, and delivery, it’s easy to savor their offerings wherever you are. They also cater to families with a dedicated kids’ menu and high chairs available.
Overview: Introducting Big Mouth Burgers
Big Mouth Burgers seems to deliver on its promise of satisfying meals, with many appreciating the thoughtful presentation of their burger components and the friendly staff. However, some experiences suggest inconsistencies in the quality of other menu items and occasional issues with order accuracy.
While the overall dining environment is often described as comfortable and clean, some patrons have noted concerns regarding cleanliness and parking. The value proposition also appears to be a point of contention for some, despite generous portions.
Good
7.1
out of 10
323
Reviews
72.8%
Satisfaction
68
negative
20
neutral
235
positive
Big Mouth Burgers generally earns a solid reception, reflected in its overall score of 7.1 and a customer satisfaction rate of 72.8%. This positive sentiment is largely driven by the 235 positive remarks out of 323 total customer comments.
The Food (7.6) stands out as a particular strength, frequently praised for its quality and variety. While the Service (6.6) and Ambience (6.7) are considered decent, they don’t quite reach the same heights as the food.
The primary area for improvement appears to be Value (4.8), which receives a lower score, indicating that some customers feel the pricing doesn’t always align with the experience, as evidenced by 68 negative observations.
What people like
- Quality burgers
- Generous portions
- Friendly staff
What people don't like
- Inconsistent value
- Difficult parking
- Order accuracy issues
Big Mouth Burgers offers a generally satisfying experience, especially if you’re seeking a well-prepared burger with ample portions. With a recommendation score of 7.5, it’s a place worth considering for a casual meal, particularly if you prioritize the main course.
However, be mindful of potential inconsistencies in value and service, and plan your visit with parking in mind. If these aspects are less critical for you, Big Mouth Burgers could be a solid choice for a straightforward and tasty burger fix.
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Verdict: Our expert take on Big Mouth Burgers
Food (7.6 out of 10)
mentioned by 96% of the guests
When it comes to the food, this spot generally hits the mark! With a solid score of 7.6 and customer satisfaction at a good 79.1%, many folks are leaving happy. Based on 220 comments, with a strong 174 positive remarks, guests frequently rave about the delicious burgers, crispy fries, tasty milkshakes, and the use of fresh ingredients.
However, it's not always perfect, as 30 comments point out some areas for improvement. Some diners have encountered issues like cold fries, burgers that were overcooked or tasted like a frozen patty, and concerns about the quality of cooking oil. These are definitely things to keep in mind when ordering.
Food
220
Reviews
79%
Satisfaction
30
negative
16
neutral
174
positive
Rating distribution
What people like
- Great burgers
- Delicious fries
- Fresh ingredients
What people don't like
- Cold food
- Overcooked meat
- Poor quality oil
Often praised
- burgerI love the detail that they give you the lettuce, tomato, and onion separately as a salad. This way, your burger doesn't get soggy, and you can eat it more comfortably. The food was excellent, and the atmosphere was great.
- burgersMy experience at this restaurant was fantastic! I had great burgers that were also affordable for the price. The portion sizes were generous, and the customer service was good.
- foodfood came was amazing cooked to exact to order
- friesThey offer a wide variety of toppings, and also have specialty burgers like those with BBQ sauce and avocado. I usually go for the Big Mouth burger, which is a substantial amount of food, served with a side of fries. They also serve beer.
- onion ringsMy experience at this restaurant was centered around their best burger in San Francisco. I specifically recommend the Giants burger, which comes with bacon, onion rings, barbecue sauce, and garlic fries. They offer a convenient call ahead service to have your order ready upon arrival.
- hamburgersMy experience at this restaurant was fantastic, primarily due to the hamburgers. I believe they serve the very best hamburgers in the city that I know of. I especially recommend the blue cheese burger; it's wonderful.
- Big Mouth BurgerDefinitely you have to order the "Big Mouth Burger"
- FriesMy experience at this restaurant was very positive. I enjoyed a great Turkey Burger and great Fries, along with great Golden Nuggets. The atmosphere is described as no frills but very homie.
- beerHave a beer or a shake with your meal
- garlic friesMy experience at this restaurant was centered around their best burger in San Francisco. I specifically recommend the Giants burger, which comes with bacon, onion rings, barbecue sauce, and garlic fries. They offer a convenient call ahead service to have your order ready upon arrival.
Frequently criticized
- friesThe Fish & Chips I received were awful and disgusting. They tasted like they were made with old grease, and the fries were gross. Considering the prices, I assume this place is targeting the techie/yuppie crowd invading the Mission.
- burgerthe burger was lacking a flavorful punch
- picklesBoth our burgers and fries were cold. Asked for no pickles, and yet we still got pickles. Also ordered garlic fries, but of course we got served regular fries instead.
- Fish & Chipsthe Fish & Chips I got were awful and disgusting
- Giants burgerthere was a loooooong hair in my burger, like IN it
- beansDon't order the beans
- burgersthey over cook the burgers
- burgers and friesBoth our burgers and fries were cold.
- burnt grilled cheese sandwicha burnt grilled cheese sandwich
- cabbage slawcabbage slaw skimpy
If you're craving a good burger and fries, this place is generally a solid bet, especially given the high satisfaction. Just be aware that some experiences mention issues with food temperature or patty quality, so you might want to specify your preferences when ordering.
Service (6.6 out of 10)
mentioned by 54% of the guests
When it comes to service, this spot offers a bit of a mixed bag, with a score of 6.6 suggesting its generally average, and customer satisfaction sitting at a mixed 63.2%. Many customers rave about the friendly staff and excellent customer service, with 36 positive remarks highlighting how the staff, including the cashier, are often kind, courteous, and go above and beyond to take good care of you. However, not everyone has had a smooth experience.
There are 19 negative comments pointing to issues like disappointing cashiers service, staff with attitude, and problems with order accuracy. Some folks also mentioned frustrating waiting times and employees who seemed unhelpful, suggesting there's definitely room for improvement in consistency.
Service
57
Reviews
63%
Satisfaction
19
negative
2
neutral
36
positive
Rating distribution
What people like
- Friendly, kind staff
- Good customer service
- Staff go beyond
What people don't like
- Cashier's attitude
- Order accuracy issues
- Long waiting time
Often praised
- staffI also visited their San Bruno location, where the food was equally delicious. The staff were super friendly and there were lots of regulars, which speaks to the consistent quality and welcoming environment.
- serviceAfter a long day with no food, we found this place on "food near me" and decided to try it. The food was delicious and the service was excellent. We will definitely be going back to try most of the burgers.
- customer servicegood customer service
- Staffstaff were friendly
- attentionthe attention very good
- bring you your foodthey bring you your food which is nice
- burgerI'm talking legacy Jardín at $18 in 2015 good (okay, it's not tartar quality meat but it's pretty damn good). Plus, the staff is super nice and they got our burger out in less than six minutes. P.
- call aheadCall ahead and your good will be ready
- cashiershe was very nice about it, no attitude at all
- courteousThank you for being so curtious and patient.
Frequently criticized
- customer servicepissed off customer service
- serviceThe service was bad; the cashier had a attitude
- accurate to what was orderedIt’s disappointing when you pay $40 and feel like everything wasn’t done accurately. The burger itself was actually really good, but I do wish that it was served hot and accurate to what was ordered.
- boosted ratingsfake reviews for boosted ratings
- cashier's servicedisappointed with the service of the cashier
- closing timetold we can't eat inside even though closing is listed at 8:30
- employeesget rid of those employees
- fake reviewssuspect fake reviews are being used
- front counter clerkFront counter clerk got into an argument
- orderclerk said my order was not placed
If youre looking for a quick bite and dont mind a potentially mixed service experience, it might be worth a try. While many praise the friendly staff, be prepared for the possibility of encountering some attitude or order mix-ups, especially during busy times.
Ambience (6.7 out of 10)
mentioned by 24% of the guests
When it comes to the vibe, this spot generally hits the mark! With a solid score of 6.7 and customer satisfaction at 76.2%, its clear many find the ambience good. People love the "chill spot" and "welcoming vibe, " often calling it a "neighborhood fav" with a great "atmosphere.
" These 16 positive remarks paint a picture of a comfortable and enjoyable environment. However, there are a few areas that could use some love, as noted in 5 opinions. Some wish for more "outdoor seating, " and there are concerns about "cleanliness" and the ever-present challenge of "parking.
" While the overall feeling is positive, these points suggest theres room for improvement to make the experience even better.
Ambience
21
Reviews
76%
Satisfaction
5
negative
0
neutral
16
positive
Rating distribution
What people like
- Chill, welcoming vibe
- Peaceful environment
- Neighborhood favorite
What people don't like
- Poor cleanliness
- Difficult parking
- Limited outdoor seating
Often praised
- atmosphereI enjoyed a great Turkey Burger and great Fries, along with great Golden Nuggets. The atmosphere is described as no frills but very homie. I also visited their San Bruno location, where the food was equally delicious.
- EnvironmentEnvironment was peaceful and clean.
- bus stopNear a bus stop
- chill spotVery chill spot.
- convenient to get toConvenient to get to
- neighborhood favNeighborhood fav for 15 years
- people watchingenjoy some people watching in the Mission
- placeI have extremely loved the place
- restroom displayawesome display of love for the place in the restroom
- roomroom is unpretentious
Frequently criticized
- parkinghorrible parking
- cleanlinessThe cleanliness of the restaurant isn’t that great
- outdoor seatingWish they had more outdoor seating
- placethe place is dirty
If youre looking for a comfortable, chill spot with a good vibe, youll likely enjoy the ambience here. Just be prepared for potential parking hassles and dont expect extensive outdoor seating. Its a solid choice for a relaxed outing, especially if you're a local.
Value (4.8 out of 10)
mentioned by 28% of the guests
When it comes to value, some diners found things to love, especially regarding the generous portions and affordable price for items like milkshakes and burgers. With 9 positive remarks out of 25 total, theres a clear appreciation for getting a good "size for the price" in certain instances, contributing to an overall score of 4.8, which is considered average. However, the conversation around value is quite mixed, with 14 negative comments highlighting concerns about "prices" being "overpriced" and a general feeling that its a waste of money.
Many felt the establishment was money hungry, leading to a customer satisfaction rate of just 36%, indicating significant room for improvement despite some positive experiences.
Value
25
Reviews
36%
Satisfaction
14
negative
2
neutral
9
positive
Rating distribution
What people like
- Affordable price
- Generous portions
- Good size for price
What people don't like
- Overpriced menu
- Waste of money
- Shockingly high price
Often praised
- priceMy experience at this restaurant was fantastic! I had great burgers that were also affordable for the price. The portion sizes were generous, and the customer service was good.
- affordable priceGreat burgers at an affordable price
- milkshakesmilkshakes for less than the cost of a scoop
- portionsPortions are well worth the price.
- pricesottimi prezzi
- size for the pricegood size for the price
Frequently criticized
- priceWhile the burger was solid, the fried chicken sandwich was a huge disappointment. The chicken patty was tiny and the cabbage slaw was skimpy, making it not worth the price. I understand that the highlight is the burger, but other menu items shouldn't be so inadequate.
- pricesConsidering the prices, am assuming that for that kind of yuppie market price
- OptionsBetter options in the neighborhood
- ValueI just don’t see the value
- burger11.50$ burger and she gave me attitude
- menu pricesEven the prices in the latest menu pic are outdated.
- money hungrythis place is just money hungry
- overpricedfood was great but overpriced!!
- paymentthey havent recieved payment
- waste of moneyThe prices are certainly not for working people or those who are poor. This place blows and is a waste of money. If the owners are reading this, I suggest you move out of the Mission with your greasy, nasty garbage.
If you're looking for generous portions on specific items like burgers and milkshakes, you might find some good deals. However, be prepared for potentially high prices on other menu items that many customers felt were not worth the cost.
How are the prices at Big Mouth Burgers?
You’re looking at roughly 21 per person – reported by 25 diners. That puts it in the $21–$30 category. For a Hamburger Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Interestingly, while the average is 21, a good chunk of diners actually spend less, often in the $11–$20 range. This means prices are a bit spread out, offering options from more budget-friendly to slightly higher-end, but with a strong lean towards the accessible side.
Here’s a quick look at what guests spend per person, based on the latest 25 reviews.
How this restaurant’s value for money stacks up against similar spots in San Francisco.
For a Hamburger Restaurant in San Francisco, we think the pricing feels pretty fair. It offers good value, especially with options for different budgets.
Customer Reviews: what people think about Big Mouth Burgers
Visit Type
- Quick Meal
Service Type
- Dine-in
8
Great Burger, Skip the Beans
My experience at the restaurant was centered around a one third pound sized burger that was not greasy and was char broiled, served hot. While the burger was excellent, I would advise against ordering the beans. The service, atmosphere, and food all received a perfect score of 5.
- burger9
- beans2
Price per Person
- $21–$30
Visit Type
- Quick Meal
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Delicious Food, Excellent Service!
After a long day with no food, we found this place on "food near me" and decided to try it. The food was delicious and the service was excellent. We will definitely be going back to try most of the burgers.
- food9
- service10
- burgers8
Visit Type
- Food Exploration
Service Type
- Dine-in
5
Burger Good, Chicken Sandwich Disappointing
My experience at the restaurant was mixed. While the burger was solid, the fried chicken sandwich was a huge disappointment. The chicken patty was tiny and the cabbage slaw was skimpy, making it not worth the price.
I understand that the highlight is the burger, but other menu items shouldn't be so inadequate. If one stuck to just the burger, it would be fine, but I wouldn't have known the chicken sandwich would be so deficient.
- burger8
- fried chicken sandwich2
- chicken sandwich patty2
- cabbage slaw2
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Dinner
2
Burger Mix-up and a Hair Scare
My experience at the restaurant involved a mix-up with my order. I ordered the Giants burger, which is supposed to come with garlic fries, but I received regular fries instead. While this was an easy fix, the main issue was finding a loooooong hair in my burger.
It was literally IN it.
- garlic fries5
- regular fries5
- Giants burger2
Visit Type
- Business Meeting
Group Type
- Colleagues
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Dinner
2
Disappointing dine-in experience
I ordered at 7: 40 PM and was told we couldn't eat inside, even though the restaurant was listed as closing at 8: 30 PM. We had driven to eat here and had a meeting nearby, which made this a big waste of our time.
- closing time2
- waste of time1
What Big Mouth Burgers offers
Crowd
- Tourists
- Groups
- College students
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Quick bite
- Beer
- Alcohol
Dining options
- Dinner
- Seating
- Lunch
Service Options
- Outdoor seating
- Dine-in
- Takeout
- Delivery
Pets
- Dogs allowed outside
Atmosphere
- Casual
FAQs
What service options are available at Big Mouth Burgers in San Francisco?
At Big Mouth Burgers, you have several convenient service options. You can enjoy your meal with outdoor seating or dine-in, perfect for a casual experience. If you’re on the go, takeout and delivery services are also readily available for your convenience.
Is Big Mouth Burgers a good place for families with children?
Yes, Big Mouth Burgers is designed to be family-friendly. They offer a dedicated kids’ menu, ensuring there’s something tasty for younger guests. High chairs are also provided for comfort, making it a suitable and welcoming spot for families dining with children.
What is the overall rating for Big Mouth Burgers and what are its strengths?
Big Mouth Burgers holds an overall score of 7.1. Its primary strength lies in Food (7.6), with Service (6.6) and Ambience (6.7) being average, while Value (4.8) is an area for improvement.
What do customers enjoy most about the food at Big Mouth Burgers?
Customers frequently praise the quality of the burgers, noting their flavor and the option for separate toppings. Many also appreciate the generous portion sizes and the availability of sides like fries and onion rings.
Are there any common complaints about Big Mouth Burgers?
Some patrons have expressed concerns regarding the perceived value for money, occasional issues with order accuracy, and difficulties with parking. There are also mixed opinions on the consistency of service.