Highlights
- Great coffee
oChef » Big Joe’s – San Francisco
Big Joe's - San Francisco
Photo from Big Joe’s
Big Joe's at a glance
San Francisco Westwood Park
- 🍔 American Restaurant
$$
Price per Person $21–$30
mentioned by 69 of the guests
#320 out of 2403 places to eat in San Francisco
#11 American Restaurant out of 121 in San Francisco
Excellent
8.4 out of 10
Food
Service
Ambience
Value
420
Reviews
88.1%
Satisfaction
Often praised
- Friendly service
- Great breakfast
- Diner atmosphere
Frequently criticized
- Food inconsistency
- Service delays
- Average value
The restaurant Big Joe’s is a welcoming American Restaurant located in the vibrant Westwood Park neighborhood of San Francisco. You’ll find this spot perfect for a casual meal, offering a cozy atmosphere that makes you feel right at home.
One of its standout features is the great coffee, ideal for starting your day or enjoying a quick break. Whether you’re looking for breakfast, lunch, or even just a dessert, Big Joe’s provides a friendly setting.
Overview: Introducting Big Joe's
Big Joe’s offers a welcoming spot where many appreciate the super friendly and caring service and the classic diner atmosphere . Guests often praise the delicious food , especially breakfast items and coffee , making it a go-to for a comforting meal.
However, not all experiences are uniformly positive. Some diners have noted issues with certain burger preparations and found the food to be less exciting than expected.
There are also occasional remarks about waiting time and service needing refinement.
Excellent
8.4
out of 10
420
Reviews
88.1%
Satisfaction
44
negative
6
neutral
370
positive
Overall, Big Joe’s earns a solid 8.4 on its restaurant score, reflecting a generally positive dining experience. Customer satisfaction also stands strong at 88.1% , indicating that most patrons leave content.
These figures are drawn from a substantial 420 customer remarks, with 370 positive observations outweighing 44 negative ones, providing a credible foundation for these ratings. Diving deeper, Service (8.6) leads the way, closely followed by Ambience (8.5) and Food (8.3), all scoring well.
These areas consistently receive high marks from guests. The one area that presents a more mixed picture is Value (6.2), which suggests that while the quality is appreciated, some diners find the pricing to be just average, or perhaps a bit high for what’s offered.
What people like
- Friendly, caring service
- Delicious breakfast items
- Classic diner atmosphere
What people don't like
- Inconsistent food quality
- Occasional service delays
- Average value perception
Big Joe’s generally offers a pleasant dining experience, particularly if you’re seeking a spot with genuinely friendly, caring service and a classic diner atmosphere. It’s a solid choice for those who appreciate a hearty breakfast, as these items consistently receive high praise.
With a strong recommendation score of 8.5 , Big Joe’s is certainly worth considering. Just be mindful that while breakfast shines, other menu items might be less consistent, and some guests find the overall value to be average.
It’s a good bet for a reliable, welcoming meal.
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Verdict: Our expert take on Big Joe's
Food (8.3 out of 10)
mentioned by 96% of the guests
When it comes to the food, this spot truly shines! With a strong score of 8.3 and a fantastic customer satisfaction of 86.6%, it's clear most diners are leaving happy. Out of 231 total opinions, a whopping 200 rave about delicious pancakes, French toast, and breakfast burritos, praising the classic diner food and generous portions.
However, not every dish hits the mark. There were 27 negative comments, with some finding the burger disappointing, fries not crispy, or the overall food quality lacking. A few even mentioned issues like flavorless hollandaise or food being greasy, suggesting some inconsistencies in preparation.
Food
231
Reviews
86%
Satisfaction
27
negative
4
neutral
200
positive
Rating distribution
What people like
- Best French toast
- Outstanding food
- Delicious pancakes
What people don't like
- Disappointing burger
- Flavorless hollandaise
- Greasy food
Often praised
- foodMy experience at this restaurant was fantastic! I enjoyed the delicious food and great coffee. I ordered a cappuccino and the egg sandwich with home potatoes, and it was perfect.
- coffeeI found it to be the best breakfast and lunch restaurant in San Francisco. I was always greeted with a smile, and the fresh coffee and delicious entrees were highlights. I haven't ordered anything that was sub par yet!
- breakfast burritobrioche French toast and breakfast burrito they were both 10/10
- breakfastThis is the only place I go for coffee and breakfast when I'm in town visiting my kid. They love it here, and it's conveniently close to the house.
- brioche French toasttheir brioche French toast (thick an perfectly cooked, garnished with almonds and chopped apples pieces)
- potatoesThe breakfast burrito and potatoes were great
- French toastI challenge you find a better French toast!
- breakfast potatoesbreakfast potatoes are each individually cooked perfectly
- strawberry butterstrawberry butter, which was perfect with syrup
- Brioche French ToastI ordered the Fried Chicken Sandwich with a side salad and a half order of Brioche French Toast. Everything was delicious, and I'll definitely be coming back.
Frequently criticized
- burgerfresh tomatoes on my burger next time
- coffeedidn't understand coffee in 3-4oz double shot espresso cups.
- foodFood was what I could make at home, at a smaller portion, with less seasoning
- friesfries were not the least bit crispy
- hamburgerserved the worst hamburger I've had in years
- Ham OmeletteHam Omelette wasnt fluffy- more like a crepe, ie thin
- Hollandaise sauceHollandaise sauce was pretty flavorless and liked warm
- black human hairstwo bonus black human hairs came with our meals
- breakfast optionsNot much around this neighborhood for breakfast. If there was, they probably would succumb to the competition.
- cheeseCheese was also on the outside and not inside.
If you're looking for a breakfast or brunch spot with generally delicious food, especially their French toast and pancakes, this place is definitely worth a try. Just be aware that some items, like the burger, might not live up to the same high standards.
Service (8.6 out of 10)
mentioned by 82% of the guests
When it comes to service, this spot truly shines! With a fantastic score of 8.6 and a stellar customer satisfaction of 89.1%, it's clear guests are loving the experience. Out of 110 comments, a whopping 98 rave about the friendly staff, attentive waiters, and the wonderful owner who often makes an appearance, ensuring top-notch service speed.
However, a few of the 12 negative remarks point to some minor hiccups. Some guests noted issues with wait times and service speed, while others mentioned small oversights like missing utensils or difficulties in communicating their order. These seem to be isolated incidents rather than a widespread issue.
Service
110
Reviews
89%
Satisfaction
12
negative
0
neutral
98
positive
Rating distribution
What people like
- Friendly, attentive staff
- Welcoming owner
- Feel like family
What people don't like
- Long wait times
- Slow service speed
- Order communication issues
Often praised
- serviceThe food was absolutely delicious, and the portions were generous. What truly stood out was the super friendly and caring service; they made me feel like family. I highly recommend this place!
- staffWhen we were finished and had stacked our plates and paid the owner(?) came over and thanked us and we talked a bit. Every member of the staff felt like talking to a friend you've known forever. This diner really is a Mr.
- ownerPete (the owner) is super friendly
- customer serviceExcellent customer service, very friendly.
- friendly stafffriendly staff interacting with regulars
- peopleThis is your standard small business diner, and one of the few choices for food in the neighborhood. I very much appreciate the service here, and I think the people running and working here are lovely. At the same time, the burger was very disappointing, and the fries weren’t much better—especially for the price.
- Big JoeBig Joe is a legend
- ServiceService:5
- World Class RestaurantWorld Class Restaurant top quality service
- accommodatingso accommodating to our group of 10
Frequently criticized
- serviceService definitely has room for improvement
- waiting timeI had to stand in there alone for 5 minutes before someone came
- Nobody came to meNobody came to me, so I left.
- coffee cupsstandard coffee cups.
- communicateCouldn't communicate to get our order proper.
- move to a different tablea new guy came in and told me to move to a different small table
- order properCouldn't communicate to get our order proper.
- speedFood needs to be out within 10-15min.
- utensilsNo utensils, ketchup, jam.
- waitBut by far the worst part was the wait.
If youre looking for a place where youll feel genuinely welcomed and well-cared for, this is it. The overwhelmingly positive feedback on the staff and owner makes it a definite must-try, despite a few minor service speed concerns. You're likely to leave with a smile!
Ambience (8.5 out of 10)
mentioned by 46% of the guests
The ambience here truly shines, earning a good score of 8.5 and an excellent customer satisfaction of 98.5%. Guests consistently praise the relaxed environment and classic diner atmosphere, often highlighting the clean kitchen and welcoming, neighborhoody vibe. With 66 positive remarks out of 67 total, it's clear this spot offers a wonderfully cozy and family-oriented experience.
However, there was one isolated comment among the 67 observations regarding a loud personal conversation that made a guest uncomfortable. This suggests that while the overall atmosphere is overwhelmingly positive, occasional external factors can briefly impact the otherwise pleasant and laid-back vibes.
Ambience
67
Reviews
98%
Satisfaction
1
negative
0
neutral
66
positive
Rating distribution
What people like
- Relaxed environment
- Classic diner vibe
- Clean open kitchen
What people don't like
- Occasional loud conversation
Often praised
- atmospherethe atmosphere is what makes this place special
- placeThis is a great spot and conveniently close to home. Since my usual place has permanently closed, this has become my goto place.
- diner experienceMy experience at Big Joe’s was a wonderful diner experience. Visiting from WA, we were made to feel right at home.
- experienceIt was absolutely a pleasent experience
- family ownedfamily owned and all work there
- AtmosphereAtmosphere:5
- breakfast placeGreat little breakfast place that was surprisingly quiet
- classic diner atmospherenice cozy spot with a classic diner atmosphere
- cleanwell maintained and clean for a classic joint
- clean kitchenclean kitchen
Frequently criticized
- loud personal conversationproceeded to have a loud personal conversation on speakerphone that made me uncomfortable
If you're looking for a genuinely warm and inviting spot with a classic diner feel, this place is definitely worth a visit. Expect a comfortable, family-friendly atmosphere that makes you feel right at home, though be mindful that occasional external noise might occur.
Value (6.2 out of 10)
mentioned by 11% of the guests
When it comes to value, this spot seems to hit a sweet spot for some, with a 6.2 score indicating its generally average. Many customers found the price and prices to be fair, even calling it genuine value or moderate price for what you get. With 6 positive remarks out of 12 total, theres a decent appreciation for the cost.
However, the value isnt universally praised, as reflected by a 50% customer satisfaction, which is a bit mixed. Some felt it was especially for the price or for quadruple the cost, suggesting expectations werent always met. With 4 negative comments, theres a clear sentiment that the price or cost didnt always align with the perceived quality.
Value
12
Reviews
50%
Satisfaction
4
negative
2
neutral
6
positive
Rating distribution
What people like
- Fair pricing
- Genuine value
- Moderate prices
What people don't like
- High price perception
- Value expectations unmet
Often praised
- pricefairly priced too
- pricesMy experience at this restaurant was truly special. The food was amazing, complemented by great prices. What stood out the most was the amazing staff, who were the best I could ask for.
- moderate pricepretty big burger for its moderate price
- valuegenuine value is obvious
Frequently criticized
- priceFor the price and the reviews I was expecting something better
- competitionNot much around this neighborhood for breakfast. If there was, they probably would succumb to the competition.
- costfor quadruple the cost.
If youre looking for a place where the price is generally fair and offers genuine value' for a casual meal, it might be worth a shot. However, if you have high expectations for the cost, be aware that some found it a bit steep for what was offered.
How are the prices at Big Joe's?
You’re looking at roughly 21 per person – reported by 69 diners. That puts it in the $21–$30 category. For an American Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average sits at 21, we see a good number of guests enjoying meals in the $11–$20 range. However, there are also a few who opt for a more premium experience, with prices going above 101 $. So, there’s a nice spread of options!
Here’s a quick look at what guests spend per person, based on the latest 69 reviews.
Comparing value for money against similar restaurants in San Francisco.
For an American Restaurant in San Francisco, we think this pricing feels pretty fair. Youve got options whether youre looking for a casual bite or something a bit more special.
Customer Reviews: what people think about Big Joe's
Visit Type
- Regular Visit
Service Type
- Dine-in
9
Big Joe's: Authenticity and Value Shine
My experience at Big Joe’s was a refreshing reminder that simplicity and authenticity often surpass pretension. This place doesn't rely on flashy marketing; its appeal lies in genuinely good food, a welcoming atmosphere, and an honest dining experience. What you see is truly what you get, and it's worth it.
Big Joe’s embodies genuine value, where quality speaks for itself and community forms naturally. It’s the antithesis of institutions that may have a reputation but offer a surprisingly low return on investment, often producing individuals who are more credentialed than educated, lacking substance despite their diplomas. The contrast between Big Joe’s and such institutions is stark; Big Joe’s delivers on its promises, offering true value and community.
- food9
- atmosphere10
- experience9
Price per Person
- $11–$20
Visit Type
- Special Occasion
Group Type
- Family
Service Type
- Dine-in
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Pleasant Birthday Brunch, Will Return
I visited this restaurant for my sister's birthday and had a pleasant time. The service was excellent, rated a 5 out of 5, and the food was also very good, scoring a 4 out of 5. The atmosphere was enjoyable, rated 4 out of 5, and the noise level was quiet, making it easy to talk.
I am definitely coming again when I have the time.
- pleasant time9
- service10
- food8
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
9
Great Breakfast Spot with a Fun Atmosphere
I was craving breakfast and decided to try a new place nearby. Upon arrival, I was immediately greeted by friendly staff and seated without any wait. The menu offered a wide variety of delicious breakfast and lunch options, all made to order.
The atmosphere was sporty and energetic, with local team pictures and old-school music playing. They provide various seating options, including counter, booth, and tables. The open kitchen allowed me to enjoy the enticing aromas while my order was being prepared.
The place is well-maintained and clean, a great classic joint. I highly recommend this place for breakfast lovers, those seeking something new, or anyone in the area. I'll definitely be back to explore more of their offerings.
- breakfast options9
- lunch options9
- made to order10
Price per Person
- $11–$20
Visit Type
- Food Exploration
Service Type
- Dine-in
Meal Type
- Breakfast
Wait Time
- Immediate (0–5 min.)
Noise Level
- Quiet
9
Perfect Breakfast Potatoes and Sausage!
My experience at this restaurant was fantastic, especially for breakfast. The breakfast potatoes were cooked perfectly, each one individually. I also found the chicken apple sausage to be absolutely delicious, truly "to die for.
" I would absolutely stop by for a good breakfast again.
- breakfast potatoes10
- chicken apple sausage10
Price per Person
- $11–$20
Visit Type
- Regular Visit
Group Type
- Family
Group Size
- Small Group
Service Type
- Dine-in
Meal Type
- Breakfast
9
Great Coffee, Food, and Service!
This is the only place I go for coffee and breakfast when I'm in town visiting my kid. They love it here, and it's conveniently close to the house. The service is very friendly, and the food is great.
- coffee9
- breakfast9
- friendly service10
What Big Joe's offers
Planning
- Accepts reservations
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
Crowd
- Family-friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Kids' menu
- Good for kids
- High chairs
Popular for
- Solo dining
- Lunch
- Breakfast
Amenities
- Restroom
Offerings
- Quick bite
- Coffee
Dining options
- Breakfast
- Brunch
- Dessert
- Table service
- Seating
- Lunch
Service Options
- Dine-in
- Takeout
- Delivery
Parking
- Free street parking
- Usually plenty of parking
Atmosphere
- Cozy
- Casual
FAQs
Is Big Joe's in San Francisco accessible for all guests?
Yes, Big Joe’s prioritizes accessibility for everyone. You’ll find a wheelchair accessible entrance, seating, and restroom facilities, ensuring a comfortable visit for all patrons.
What are the parking options and amenities for families at Big Joe's?
Big Joe’s offers free street parking, and you’ll usually find plenty of spots available. For families, the restaurant is good for kids, providing a dedicated kids’ menu and high chairs for convenience.
What are the standout features of Big Joe's?
Big Joe’s is highly regarded for its super friendly and caring service and its classic diner atmosphere . Many guests also rave about the delicious food , especially breakfast items like brioche French toast and coffee .
How does Big Joe's score overall, and what are its strengths?
Big Joe’s holds a strong overall restaurant score of 8.4 , with customer satisfaction at 88.1% . Its top-scoring areas are Service (8.6), Ambience (8.5), and Food (8.3), indicating a well-rounded positive experience.
Are there any common concerns or areas for improvement at Big Joe's?
While generally positive, some patrons have noted inconsistent food quality for certain items, such as burger and fries . There are also occasional mentions of waiting time and a perception that Value (6.2) could be better.