Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Bai Tong – Seattle
Bai Tong - Seattle
Photo from Bai Tong
Bai Tong at a glance
Seattle University Heights
- 🌶️ Thai Restaurant
$$
Price per Person $31–$40
mentioned by 13 of the guests
#761 out of 858 places to eat in Seattle
#34 Thai Restaurant out of 36 in Seattle
Average
5.8 out of 10
Food
Service
Ambience
Value
74
Reviews
50%
Satisfaction
Often praised
- Quick service
- Good dishes
Frequently criticized
- Poor value
- Inconsistent quality
The restaurant, a delightful Thai Restaurant in Seattle’s bustling University Heights neighborhood, welcomes you to an authentic culinary journey. At Bai Tong, you’ll discover a casual atmosphere perfect for enjoying a quick bite or a leisurely dinner.
You can explore a menu rich with healthy options, alongside classic Thai dishes, ensuring there’s something delicious for everyone. It’s a welcoming spot for you and your family.
Overview: Introducting Bai Tong
Bai Tong offers a convenient option for those seeking a quick meal, with many appreciating the quick food preparation and dedicated pickup parking spots. The menu features some well-received dishes that stand out for their flavors and textures.
However, the experience isn’t uniformly positive. Some patrons find the offerings to be overpriced, and the overall atmosphere has received mixed feedback, suggesting it might not be the place for a leisurely dine-in experience.
Average
5.8
out of 10
74
Reviews
50%
Satisfaction
28
negative
9
neutral
37
positive
Bai Tong holds an overall 5.8 score, placing it in the average category, while customer satisfaction sits at a mixed 50%. This indicates a somewhat divided opinion among diners, reflecting both positive and negative experiences.
These insights are drawn from 74 customer opinions, with 37 positive remarks and 28 negative ones. Looking closer, Service (6.4) and Food (6) are generally seen as the stronger aspects, contributing positively to the experience.
Conversely, Ambience (3.8) and particularly Value (2.7) are areas where the restaurant struggles to meet expectations, pulling the overall assessment down.
What people like
- Quick food preparation
- Convenient pickup parking
- Tasty signature dishes
What people don't like
- Poor value for money
- Inconsistent food quality
- Lacking atmosphere
With a recommendation score of 6, Bai Tong presents a decent option if your priority is a quick meal or specific menu items for takeout. It’s a practical choice for convenience rather than a destination for a full dining experience.
If you decide to try it, manage your expectations regarding the value and the dining environment. Focus on the well-regarded dishes and the efficient service, and you might find it suitable for your needs.
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Verdict: Our expert take on Bai Tong
Food (6 out of 10)
mentioned by 100% of the guests
When it comes to the food, it seems like a bit of a mixed bag, with a score of 6 (average) and customer satisfaction sitting at 54.7%, which is squarely in the mixed territory. Many folks enjoyed the delicious, flavorful food, highlighting unique dishes and the crispy yet tender texture of items like spring rolls, with 29 positive remarks out of 53 total comments. However, there are quite a few concerns, with 18 negative remarks pointing to food being flavorless, soup tasting spoiled, and some dishes, including tofu, chicken, and beef, being dry and stale.
It sounds like freshness can be an issue, and some found the spice levels inconsistent, suggesting there's room for improvement.
Food
53
Reviews
54%
Satisfaction
18
negative
6
neutral
29
positive
Rating distribution
What people like
- Delicious flavorful food
- Unique exciting dishes
- Crispy tender texture
What people don't like
- Food flavorless
- Dry and stale
- Soup tasted spoiled
Often praised
- foodThe food was good.
- Crispy Garlic ChickenCrispy Garlic Chicken: A delightful combination of crispy skin and sweet and sour sauce
- Bai Tong Signature Noodles碳水爱好者必点，记得加辣哦，加辣更好吃😋
- Bai Tong Special Fried RiceThe Bai Tong Special Fried Rice is tasty
- Creamy Tom Yum Soup我喜欢泡饭吃🤣
- Fresh Rollsthe Fresh Rolls... are delicious
- LarbLarb: offers a complex texture and is quite suitable for hot summer days
- Lychee Thai Iced Tea如果你喜欢泰式奶茶和荔枝的话，不要错过这款冰茶。
- Pineapple Fried Rice弟弟炫了两碗。
- Pineapple Prawn CurryPineapple Prawn Curry: prawns are incredibly tender
Frequently criticized
- FoodFood:1
- Pad Sei-lewThe Pad Sei-lew is not tasty, with a strange bitter taste
- Thai foodworst Thai food I have had in Seattle
- Vegetarian optionsVegetarian dish had chicken instead of tofu
- better optionstheres a lot better in the area
- crispy garlic chickenThe crispy garlic chicken about 2 stars.
- cup of ricepaid 5$ for less than a cup of rice
- dish that came correctlythe one dish that came correctly tasted terrible
- dish with Chickenit came with Chicken
- dish with TofuAsked for a dish with Tofu and it came with Chicken
If you're looking for some unique and flavorful Thai dishes, it might be worth a try, especially if you stick to the highly praised items. But be aware that consistency can be an issue, and some experiences have been less than fresh or flavorful.
Service (6.4 out of 10)
mentioned by 60% of the guests
When it comes to service, theres definitely some good news! Many customers appreciate the quick food preparation and efficient delivery, with food often arriving scalding hot. Online ordering is a breeze, and the dedicated pickup parking spots are a real convenience, making it easy to grab your order without hassle.
These positive experiences were noted in 7 remarks out of 14 total. However, the overall service experience is a bit of a mixed bag, with a score of 6.4, placing it in the average range, and customer satisfaction sitting at a 50% mixed rating. Some folks have run into issues like receiving no silverware, even after requesting it twice.
Plus, if you have special requests, youll need to make a phone call, which isn't always ideal. These points were highlighted in 4 negative comments.
Service
14
Reviews
50%
Satisfaction
4
negative
3
neutral
7
positive
Rating distribution
What people like
- Quick food preparation
- Convenient online orders
- Dedicated pickup parking
What people don't like
- Missing silverware
- Call for requests
Often praised
- Fantuan DeliveryFantuan Delivery: exclusive discount, ¥10 off orders over ¥45
- ServiceService:5
- convenient方便快捷，不用浪费时间找车位，也不用怕车位太远，菜太多不方便搬运👍
- deliveryBy the time it got to me it was still scalding hot
- food preparationthe food is prepared quickly
- online ordersYou can place orders online in advance
- pickup parking spots门口有两个专属pickup停车位，方便快捷
Frequently criticized
- ServiceService:1
- no silverwaredelivered it with no silverware
- request silverware twicerequest silverware twice in my order
- special requestsIf you have any special requests, like no cilantro, you need to call and tell them.
If you're prioritizing quick online ordering and convenient pickup, especially with those dedicated parking spots, this place is worth considering. Just be prepared to double-check for silverware or make a quick call for any special requests to avoid disappointment.
Ambience (3.8 out of 10)
mentioned by 27% of the guests
The ambience topic received a single mention for Atmosphere, which was rated neutrally. This lone remark, out of 4 customer comments, offers a slight counterpoint, but doesnt significantly uplift the overall impression of the place. However, the ambience largely falls flat, reflected in a poor score of 3.8 and a low customer satisfaction of just 25%.
Many of the 4 customer remarks point to significant issues, including an outdated street-view photo and the disappointing reality of it being a ghost kitchen delivering an awful experience. Even the Atmosphere' itself received a very low rating.
Ambience
4
Reviews
25%
Satisfaction
3
negative
0
neutral
1
positive
Rating distribution
What people like
What people don't like
- Ghost kitchen experience
- Outdated street view
- Poor atmosphere
Often praised
- AtmosphereAtmosphere:5
Frequently criticized
- AtmosphereAtmosphere:1
- ghost kitchenThis location is a ghost kitchen that is putting out an awful experience.
- street-view photoStreet-view photo is outdated.
If you're looking for a place with a great vibe, this might not be it. The ambience scores poorly, largely due to issues like an outdated online presence and the ghost kitchen setup. You might want to manage your expectations or look elsewhere for a more inviting atmosphere.
Value (2.7 out of 10)
mentioned by 20% of the guests
When it comes to value, there arent any positive opinions to highlight from customers. The overall score for value is a low 2.7, and customer satisfaction stands at 0%, indicating a clear need for improvement in this area. Based on 3 customer comments, the sentiment leans heavily negative, with many finding the prices to be overpriced.
Some even felt it was not worth the Uber Eats delivery, suggesting the cost doesnt match the experience.
Value
3
Reviews
0%
Satisfaction
3
negative
0
neutral
0
positive
Rating distribution
What people like
What people don't like
- Overpriced items
- Expensive delivery
Often praised
No positive aspects so far.
Frequently criticized
- Uber Eats deliveryNot worth the Uber Eats delivery
- overpricedso extremely overpriced
- pricesThe prices are slightly higher
If youre looking for great value, this might not be your best bet, as customers consistently find the offerings to be overpriced. Be prepared for potentially higher costs, especially if youre considering delivery, as the current pricing seems to be a major sticking point.
How are the prices at Bai Tong?
You’re looking at roughly 35 per person – reported by 13 diners. That puts it in the $31–$40 category. For a Thai Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
While the average hovers around 35, we see guests spending across a pretty wide spectrum. Some enjoy more budget-friendly meals in the 11 – 30 $ range, while others opt for a more premium experience, with some checks reaching up to 70 $ or even 80 $. So, there’s a good mix of price points here!
Here’s a quick look at what guests spend per person, based on the latest 13 reviews.
See how this restaurant’s value stacks up against similar spots in Seattle.
Overall, we think the pricing feels quite fair for a Thai restaurant in Seattle. It offers flexibility, catering to different budgets while maintaining a solid mid-range average.
Customer Reviews: what people think about Bai Tong
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
3
Decent Food, Outrageous Prices
My experience at this restaurant was a mixed bag. The food quality has always been decent, but the prices are extremely high. I was shocked to pay $5 for what seemed like less than a cup of rice.
For a takeout dinner, the value was definitely not there.
- food quality7
- overpriced2
- cup of rice1
Price per Person
- $41–$50
Visit Type
- Food Exploration
Service Type
- Dine-in
1
Worst Thai Food Experience in Seattle
My experience at this restaurant was most certainly the worst Thai food I have had in Seattle. The tofu, chicken, and beef in various dishes were dry and stale, making it seem like the dishes were prepared two days ago. Nothing seemed fresh.
I would avoid this place.
- Thai food1
- tofu, chicken and beef1
- dishes1
Price per Person
- $11–$20
Visit Type
- Quick Meal
Service Type
- Takeout
Meal Type
- Dinner
6
Hilarious Rice Bag, Food Was Okay
My experience at the restaurant involved ordering food to go. The food itself was just okay. What we found hilarious was the side order of rice we requested; it came in a tiny plastic bag.
See the photo.
- food5
- side order of rice5
Price per Person
- $61–$70
Visit Type
- Food Exploration
Service Type
- Delivery
Meal Type
- Dinner
6
Dry Salad, Delicious Soup, Missing Utensils
My experience ordering online was mixed. I ordered the larb gai salad, which had great flavor but was unfortunately dry as a bone. On a positive note, the tom ka soup I ordered was absolutely delicious.
However, the delivery arrived with no silverware, leaving me to eat with my fingers in my hotel room. I had requested silverware twice in my order, and it was not included, which was quite inconvenient.
- larb gai salad7
- tom ka soup10
- dry as a bone2
- no silverware1
- request silverware twice1
Price per Person
- $21–$30
Visit Type
- Delivery
Service Type
- Delivery
Meal Type
- Dinner
3
Serviceable Food, Better Options Nearby
My experience at this ghost kitchen was that the food was serviceable, but there are definitely better options in the area. Considering the cost and the fact that it's a ghost kitchen, it's not worth the Uber Eats delivery.
- food5
- better options3
- Uber Eats delivery2
What Bai Tong offers
Crowd
- Family-friendly
- LGBTQ+ friendly
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Restroom
Offerings
- Alcohol
- Healthy options
- Vegan options
- Cocktails
- Vegetarian options
- Quick bite
Dining options
- Catering
- Table service
- Dessert
- Dinner
- Lunch
Service Options
- No-contact delivery
- Takeout
- Curbside pickup
- Dine-in
- Delivery
Atmosphere
- Casual
FAQs
What dining options and service methods are available at Bai Tong Thai Restaurant?
At Bai Tong Thai Restaurant, you can enjoy lunch, dinner, and dessert with table service. For your convenience, they also offer no-contact delivery, takeout, curbside pickup, and dine-in services. This provides you with flexible ways to experience their delicious Thai cuisine.
Are there dietary options and accessibility features at Bai Tong Thai Restaurant?
Yes, Bai Tong Thai Restaurant offers healthy, vegan, and vegetarian options to cater to your dietary preferences. The establishment is also fully wheelchair accessible, including the entrance, seating, and restroom, ensuring a comfortable and inclusive dining experience for you.
What's the overall dining experience like at Bai Tong?
Bai Tong has an overall score of 5.8, indicating an average experience. While Food (6) and Service (6.4) are generally satisfactory, Ambience (3.8) and Value (2.7) are areas that often fall short for customers.
What are some positive aspects of Bai Tong?
Customers frequently praise the quick food preparation and the convenience of pickup parking spots. Specific dishes like the Bai Tong Signature Noodles, Pineapple Prawn Curry, and Fresh Rolls are often highlighted for their taste and quality.
What are the potential drawbacks when ordering from Bai Tong?
Some customers find the restaurant to be overpriced, particularly concerning the value for money. There are also mentions of an inconsistent atmosphere and occasional issues with food quality, such as incorrect orders or dishes not meeting expectations.