Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Wheelchair accessible restroom
oChef » Rico Chino – Orlando
Rico Chino - Orlando
Photo from Rico Chino
Rico Chino at a glance
Orlando Airport North
- 🥢 Fusion Restaurant
$$
Price per Person $11–$20
mentioned by 80 of the guests
#150 out of 163 places to eat in Orlando
#1 Fusion Restaurant out of 1 in Orlando
Average
4.1 out of 10
Food
Service
Ambience
Value
395
Reviews
29.9%
Satisfaction
Often praised
- Friendly staff
- Good value
- Lively atmosphere
Frequently criticized
- Food inconsistency
- Cleanliness issues
- Service inefficiencies
The restaurant Rico Chino in Orlando’s Airport North neighborhood offers a delightful fusion dining experience. You’ll discover a casual atmosphere perfect for enjoying small plates and quick bites.
Whether you’re looking for a relaxed lunch or a flavorful dinner, this spot provides a welcoming setting. With convenient service options like dine-in, takeout, and delivery, it’s easy to enjoy their unique culinary creations.
Overview: Introducting Rico Chino
Rico Chino presents a culinary experience that garners varied reactions, particularly concerning its take on food. While some patrons appreciate certain dishes and their unique style, others find the overall quality inconsistent.
The dining environment, though occasionally described as lively, also receives feedback about its comfort and general upkeep. The service at Rico Chino often stands out for its friendly and attentive staff, yet some guests have reported less satisfactory interactions.
Similarly, the perceived value can be a point of contention; while some find the offerings reasonably priced, others feel the portions or quality don’t quite align with expectations.
Average
4.1
out of 10
395
Reviews
29.9%
Satisfaction
240
negative
37
neutral
118
positive
Looking at the overall picture, Rico Chino holds an average Restaurant Score of 4.1. This reflects a mixed bag of experiences, further emphasized by a Customer Satisfaction rate of 29.9%, which falls into the poor category.
This notable divergence suggests that while some aspects are appreciated, a significant portion of diners leave less than satisfied. These insights are drawn from a substantial 395 customer opinions, with 118 positive remarks and 240 negative ones.
Delving deeper, Food (4.2) is the most discussed topic, showing a moderate score, indicating it’s generally acceptable but not consistently outstanding. Ambience (4.6) fares a bit better, suggesting the setting has some appeal despite noted issues.
However, Service (3.8) lags, indicating areas for improvement in customer interaction. Value (4.8) surprisingly scores highest among the topics, yet opinions here are quite polarized.
What people like
- Friendly Staff
- Good Value Options
- Lively Atmosphere
What people don't like
- Inconsistent Food Quality
- Cleanliness Concerns
- Service Inefficiencies
Rico Chino presents a mixed experience, reflected in its Recommendation Score of 3.9. While some aspects like friendly interactions and certain dishes stand out positively, the overall consistency and operational efficiency appear to be areas needing attention.
It’s a place that might appeal to those seeking specific flavors. If you prioritize a lively setting and don’t mind potential inconsistencies in food or service, Rico Chino could be an option.
However, for those expecting a consistently high standard across all aspects, it might be wise to manage expectations or explore other choices.
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Verdict: Our expert take on Rico Chino
Food (4.2 out of 10)
mentioned by 96% of the guests
When it comes to the food, opinions are quite varied, with a score of 4.2 placing it in the average category, and customer satisfaction at a low 29.7%. Still, many of the 74 positive reviews highlight delicious food and big portions, particularly praising the unique Puerto Rican-style Chinese food and tasty chicken. However, a significant 150 negative comments reveal consistent issues.
Reviewers frequently mentioned cooking with burnt oil, resulting in a bad taste, along with complaints about old chicken flavor and soggy fries, indicating a need for better quality control.
Food
249
Reviews
29%
Satisfaction
150
negative
25
neutral
74
positive
Rating distribution
What people like
- Delicious food
- Big portions
- Puerto Rican style
What people don't like
- Burnt oil
- Bad taste
- Poor quality
Often praised
- foodbest Chinese food but with the touch of the Chinese
- tostonesthe tostones were the only good thing
- friesThe only thing that was good were the fries
- riceThe rice was not too salty which is good
- Puerto Rican stylePuerto Rican style, definitely!
- chickenThe chicken is amazing
- BBQ Porkmy husband really enjoyed his bbq pork
- BBQ porkThe BBq pork was good
- Chinese food at homeThe rice was okay. I make Chinese food at home and it tastes much better than that! I DO NOT recommend this Chinese place AT ALL.
- Chinese ricearroz chino al estilo qoe lo haceb en P.R.
Frequently criticized
- foodWhen I inquired about a platter, I received a combo instead, indicating a lack of attention to my request. The most significant issue was the old and burnt chicken, which my wife found impossible to bite into, describing it as "rubber. " I strongly advise others to steer clear of this place 🚫🚫🚫.
- riceMy experience at this restaurant was unfortunately quite negative. The food quality has significantly declined; the rice was poorly prepared, the fries were not cooked properly, and the chicken was cooked in old oil. Furthermore, the customer service is unsatisfactory.
- chickenMy experience at this restaurant was unfortunately quite negative. The food quality has significantly declined; the rice was poorly prepared, the fries were not cooked properly, and the chicken was cooked in old oil. Furthermore, the customer service is unsatisfactory.
- friesMy experience at this restaurant was unfortunately quite negative. The food quality has significantly declined; the rice was poorly prepared, the fries were not cooked properly, and the chicken was cooked in old oil. Furthermore, the customer service is unsatisfactory.
- fried chickenfried chicken that my daughter got, it seems to have been fried in very old oil
- fried riceThe fried rice did not taste fresh and had an aftertaste
- food qualityfood quality has significantly declined
- Chinese riceNO ES ARROZ CHINO BORICUA- vine por eso y me embarré es arroz chino a lo USA STYLE - sin sabor
- broccoliThe chicken tasted and looked old, as if it had been reheated. The shrimp and broccoli were nasty; the broccoli was mushy and lacked any vibrant flavor. Even the garlic sauce, which usually adds a delightful kick, fell flat.
- lo meinthe lo mein without maruchan
If you're curious about Puerto Rican-style Chinese food and appreciate large servings, it might be worth a try for you. Just be prepared that the food quality can be inconsistent, potentially leading to disappointment.
Service (3.8 out of 10)
mentioned by 63% of the guests
While the overall service experience has its ups and downs, many customers appreciated the friendly cashiers and attentive staff who were often quick to help. Some even highlighted helpful recommendations and efficient counter service, making for a pleasant interaction when things went smoothly. However, the service generally falls into the poor category with a score of 3.8 and customer satisfaction at a low 27.5%.
Based on 69 negative comments compared to 28 positive ones out of 102 total remarks, common issues include poor customer service, long waiting times, and problems with order accuracy. Many also noted rude employee attitudes and unresponsiveness.
Service
102
Reviews
27%
Satisfaction
69
negative
5
neutral
28
positive
Rating distribution
What people like
- Friendly, attentive staff
- Quick order processing
- Helpful recommendations
What people don't like
- Poor customer service
- Long waiting times
- Order accuracy issues
Often praised
- serviceservice were also top-notch
- staffthe staff too!
- young lady at the frontthe young lady at the front was kind
- Mimi and Natalyla atención de Mimi y Nataly las mejores
- ServiceService:5
- attentionThe attention very friendlies and attentives
- cashierThe cashier was also very friendly
- customer serviceexcellent service al cliente
- girlI was a little concerned because of all the negative comments, but I decided to take a risk. I called and placed an order over the phone; the girl was super quick. When I arrived, the parking lot was packed, so it was a bit hard to find a spot.
- hostLeira is without a doubt the most welcoming sweetest host
Frequently criticized
- serviceI called and spoke with Anyanel, but the issue was not resolved. As a long-time customer, I am very disgusted by the service. I will not eat here or recommend this place again.
- customer serviceThe girl at the front had a pessimal attitude and paid zero attention, constantly talking on her phone. She has absolutely no idea what customer service is. The food was also very disappointing: the rice was overcooked and flavorless, the chicken was horrible, dry, and very tough.
- employeesWhen I arrived at the restaurant at 9: 40 PM, everything was already turned off, even though their hours are supposed to be until 10 PM. The employees had already left. This is a lack of respect for the customer.
- staffI waited 25 minutes for my meal, and if my partner hadn't approached the register, I wouldn't have received it, meaning my food was ready and they never called my name. I believe they should have more trained staff with better initiative to serve customers.
- waiting timeThe people in front of me received the wrong food. I waited 25 minutes for my meal, and if my partner hadn't approached the register, I wouldn't have received it, meaning my food was ready and they never called my name. I believe they should have more trained staff with better initiative to serve customers.
- cashiergreeted the cashier, NATALI, with a "hello, good evening," but received no response
- employeeThe tables were dirty. An employee spent 20 minutes in the bathroom and didn't even wash his hands. In short, a total disgrace.
- menuMy experience at this restaurant was quite disappointing. I struggled to find a menu, as there wasn't one displayed on the wall. Instead, I was handed two worn-out laminated menus by staff who didn't offer a greeting.
- orderFirstly, they use DoorDash and Uber simultaneously and give incorrect orders to the drivers. I received an order that wasn't mine and had to fight with Uber to get help. When I decided to see what was in the order, friends, that food looked HORRIBLE and smelled WORSE.
- Colombian ladyColombian lady in the front is absolutely careless
If youre considering a visit, be prepared for a potentially inconsistent service experience. While some staff are genuinely helpful, theres a significant chance of encountering long waits or issues with your order. It might be a hit-or-miss situation, so manage your expectations accordingly.
Ambience (4.6 out of 10)
mentioned by 24% of the guests
When it comes to the vibe, some folks really appreciate what this spot offers! With 11 positive remarks, many found the atmosphere and environment quite pleasant, often highlighting it as a nice, clean place or restaurant. The location also gets a nod for being a definite plus, making it an appealing stop for some.
However, the overall ambience is a bit of a mixed bag, reflected in an average score of 4.6 and a poor customer satisfaction of 35.5%. With 15 negative comments, many found the atmosphere unappetizing, citing worn tables & chairs, lack of decor, or strong smells. Cleanliness issues, like food on the floor, also frequently came up.
Ambience
31
Reviews
35%
Satisfaction
15
negative
5
neutral
11
positive
Rating distribution
What people like
- Clean environment
- Good location
What people don't like
- Unappetizing atmosphere
- Dirty tables
- Strong smells
Often praised
- placeWhen I arrived, the parking lot was packed, so it was a bit hard to find a spot. The place was full inside, and I thought to myself, “This place must be good. ” The girl at the counter asked for my name, and since I gave it to her, my order was ready quickly.
- atmosphereatmosphere were also top-notch
- AtmosphereAtmosphere:5
- environmentgood environment
- locationit's only because of the location
- restaurantThe restaurant was clean, well-lit
Frequently criticized
- atmosphereun calor de la madre , sentarse a come no es lo mejor
- clean and tidykeep it much more clean and tidy
- decorno decor
- establishmentThe establishment, service, and food were all disappointing
- food on floorI decided to give this place a try because I was hungry and in the area, but I regret not looking at the reviews first. Upon entering, I noticed food all over the floor and tables. When it came to the food, it definitely fell flat.
- menu optionsno legitimate displays of menu options
- ordering counterThe counter where you order is tiny
- parking lotI called and placed an order over the phone; the girl was super quick. When I arrived, the parking lot was packed, so it was a bit hard to find a spot. The place was full inside, and I thought to myself, “This place must be good.
- placeThe place is small if you consider dining in
- place cleanlinessthe place should be cleaner
If a clean environment and good location are your top priorities, you might find something to like. But be prepared for a potentially unappetizing atmosphere with cleanliness and decor issues that could disappoint.
Value (4.8 out of 10)
mentioned by 14% of the guests
When it comes to value, there are some glimmers of hope, especially concerning the prices and specials. Customers have noted that the prices can be quite reasonable, with some even finding the food good for the cost. Out of 13 comments, 5 leaned positive, suggesting that while not universally praised, some diners found the pricing fair.
However, the overall sentiment for value is a bit of a mixed bag, with a customer satisfaction of only 38.5%. While the score sits at an average 4.8, many feel the restaurant is overpriced for the quality, citing disappointing portion sizes and even calling it a waste of money. With 6 negative comments, it seems many found the cost didn't match the experience.
Value
13
Reviews
38%
Satisfaction
6
negative
2
neutral
5
positive
Rating distribution
What people like
- Reasonable prices
- Good specials
What people don't like
- Small portion sizes
- Overpriced for quality
- Waste of money
Often praised
- pricesThe food and prices are wayyyyy better at Chirico.
- priceMy experience at this restaurant was decent. The food was good for the price, though I personally expected more. Perhaps my expectations were too high.
- specialsprices in their specials super solidary
Frequently criticized
- pricesprices are nothing online
- overpriced for the qualityIt seemed way overpriced for the quality of the food.
- portion sizesMy experience at this restaurant was a mix of delicious flavors and disappointing portion sizes for the price. I spent $17 for a combination meal, and I was surprised to receive what seemed like a single cup of plain white rice, especially when I was expecting fried rice based on the photos.
- waste of moneya waste of money
If youre looking for a bargain, this might not be your go-to, as many feel the value isnt quite there. While some find the prices reasonable, be prepared for potentially small portions that could leave you feeling like you overpaid. Its a gamble on whether youll find it worth the cost.
How are the prices at Rico Chino?
You’re looking at roughly $20 per person – reported by 80 diners. That puts it in the $11–$20 category. For a Fusion Restaurant, it’s comfortably mid-range: not a steal, but not bank-breaking either.
Most guests find themselves in this $11–$20 sweet spot, showing prices cluster nicely around the average. But dont worry, there are also some wallet-friendly options under $10 and a few premium choices if youre looking to splurge a bit more.
Here’s a quick look at what guests spend per person, based on the latest 80 reviews.
How this restaurant’s value compares to similar spots in Orlando.
Overall, for a Fusion Restaurant in Orlando, we think the pricing feels pretty fair. You get good value for a diverse menu without breaking the bank.
Customer Reviews: what people think about Rico Chino
Price per Person
- $21–$30
Service Intent
- Quick Meal
Visit Type
- Dine-in
Wait Time
- Moderate (16–30 min.)
1
Horrible Food, Avoid This Place
My experience at this restaurant was terrible. The food was horrible. I would never go to this place again.
The lo mein was not good, it was like it was made with Maruchan noodles. It was horribleeee.
- food1
- lo mein1
Price per Person
- $11–$20
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Dinner
10
Amazing Food and Welcoming Host!
My experience at the restaurant was fantastic! The food was amazing, so much so that my mom, who is usually quite vocal about her opinions, didn't make a sound or a face – and that's huge! Our host, Leira, was without a doubt the most welcoming and sweetest person.
She clearly loves her job and provided the best recommendations for items on the menu.
- food10
- host10
- recommendations10
Price per Person
- $41–$50
Service Intent
- Quick Meal
Visit Type
- Takeout
Meal Type
- Lunch
9
Attentive Service and Delicious Food
The person at the cash register is always very attentive and helps with the choice of what you want to eat. The food is delicious. I always order for takeout.
- person at the cash register9
- food8
Price per Person
- $11–$20
Service Intent
- Quick Meal
Visit Type
- Dine-in
2
Regrettable Dining Experience
I decided to give this place a try because I was hungry and in the area, but I regret not looking at the reviews first. Upon entering, I noticed food all over the floor and tables. When it came to the food, it definitely fell flat.
I ordered the beef with broccoli combo, and I could tell the fries weren't fresh. The juice of the beef and broccoli didn't taste like much, and overall, it just wasn't good.
- food on floor1
- beef with broccoli combo2
- fries2
Price per Person
- $21–$30
Service Intent
- Food Exploration
Visit Type
- Dine-in
Meal Type
- Dinner
10
Incredible Puerto Rican Chinese Food!
My experience at this restaurant was truly incredible. The food was amazing, and the staff were just as wonderful! The Puerto Rican Chinese food here is a fantastic combination that really beats the usual.
🇵🇷❤️
- food10
- staff10
- Puerto Rican Chinese food10
What Rico Chino offers
Crowd
- Family-friendly
- LGBTQ+ friendly
- Transgender safespace
- Groups
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
Popular for
- Dinner
- Lunch
- Solo dining
Amenities
- Gender-neutral restroom
- Free Wi-Fi
- Wi-Fi
- Restroom
Offerings
- Small plates
- Quick bite
Dining options
- Dinner
- Seating
- Lunch
- Dessert
Service Options
- No-contact delivery
- Takeout
- Delivery
- Dine-in
Parking
- Free street parking
- Free parking lot
- Usually plenty of parking
Atmosphere
- Casual
FAQs
Is parking and accessibility a concern when visiting Rico Chino?
Not at all! You’ll find convenient free street parking and a free parking lot, usually with plenty of space available. Rico Chino is also fully wheelchair accessible, including the entrance, parking lot, seating, and restrooms, ensuring a comfortable and inclusive experience for every guest.
What kind of dining experience and service options does Rico Chino offer?
Rico Chino provides a casual fusion dining experience, perfect for enjoying small plates and quick bites during lunch or dinner. You have flexible service options including dine-in, takeout, delivery, and even no-contact delivery, making it easy to enjoy their delicious offerings however you prefer.
What is the overall rating for Rico Chino and what are its key strengths and weaknesses?
Rico Chino has an overall Restaurant Score of 4.1. While Value (4.8) and Ambience (4.6) score relatively well, Food (4.2) is moderate, and Service (3.8) is an area for improvement.
Are there common complaints about the food quality at Rico Chino?
Yes, some customers have noted inconsistencies in food quality, mentioning issues like old or burnt chicken, poorly prepared rice, and a general decline in food standards.
How is the customer service experience at Rico Chino?
Customer service at Rico Chino receives mixed reviews. While some staff are praised for being friendly and attentive, others report issues with staff attitude, long waiting times, and general inefficiencies.